I owe my life to Dr. Polly Watson. In 2009, I found a lump on my left breast. I had also been…read morehaving severe abdominal pain, which a GI doctor dismissed as "nothing there" (and basically thought I'd been a hypochondriac for8 months). Dr. Watson was proactive in immediately setting up a mammogram, ultrasound, biopsy, MRI, and blood work. As it turned out, I was diagnosed with BRCA 1+/Triple Negative Breast and Ovarian Cancer (simultaneously). She referred me to a team of excellent, highly skilled Oncologists. If it wasn't for the care and compassion of Dr. Polly Watson, I would not be here today! I highly recommend Dr. Polly Watson!

Having spent 45 years in healthcare I know how to recognize an exceptional doctor. Dr. Polly…read moreWatson is the most knowledgeable, caring and compassionate physician I have found. Most doctors don't fully listen or validate concerns. Dr. Watson understands the value of listening. Dr. Watson is a scientist, as well as a physician. She has an in depth understanding of how hormones, supplements, diet, exercise and sleep affect every body function. If you are concerned about early cognitive loss, Alzheimer Disease, or other forms of dementia, you will be glad to know that Dr. Watson is familiar with the Bredesen Protocol. The Bredesen Protoco is proven to not only prevent cognitive loss, but to reverse cognitive loss! If you have parents or grandparents with dementia, Dr. Watson will guide your path to avoiding the horrors of dementia. Both of my parents have dementia and I plan to do everything possible to avoid that fate. Thank You Dr. Watson for really listening to my story!

Dr. Scott is truly exceptional. I struggle with anxiety, and he always made me feel calm, heard,…read moreand never rushed. He delivered our first two children and provided OB care for our youngest. Anytime I have a question (including medical but not pregnancy/ OB related), he responds the same day. We are incredibly grateful for his care and couldn't recommend him more. -Scott's Tots!

This is for the obgyn. I had my first two check ups here for prenatal care. It was great with…read moredoctor scott! (They only do prenatal up to 3 months) they office lady's are nice too so all in all a great experience.

The providers I have seen have been okay, but the receptionist is the worst. Every time I go there…read moreshe sounds like it's an inconvenience for us to interrupt her day by checking us in and out. I don't understand if you don't like your job quit or leave. You work in the healthcare field with patients for crying out loud. Even on the phone she is disrespectful and doesn't actually try to help you.

I'm sorry to say, but the receptionist at the Clayton location is causing this company business…read more The first impression comes from the person you speak to on the phone. she sounds very uninterested in assisting anyone and should probably not be answering the phone. I received a call from someone at this location (after putting in an inquiry online) requesting that I give them a call back. The receptionist answers the phone and I'm immediately put on hold, I understand being busy so that did not bother me, however, when she returns her demeanor is apathetic. she could care less what I needed and proceeds to tell me I can't make an appointment even though they are scheduled out until sometime in May (this would be for my first pregnancy first appointment which is scheduled at 8 weeks and that would make it 8weeks). as I'm speaking, she interrupts me to put me back on hold for now a third time. very unprofessional interaction that has made me decide to be serviced elsewhere.

Terrible first impression…read more I just called to try to set up a new patient appointment. The woman who answered the phone told me that I could not make an appointment of any kind until I graduated from my fertility clinic. She also said that, even after graduation, I had to send in my medical records, wait for review, and only then would it possible for Arbor to accept me as a patient -- a process which could take weeks. I may not be accepted at all. This was very confusing and discouraging, as the Arbor website indicates that new patients should be seen at 8 weeks. When I asked about this, the woman hung up on me. Absolutely terrible.

There are not enough words to describe the personal, compassionate, and patient care I received…read morefrom Dr Zarek and her staff. I had the pleasure of meeting one of their newest staff members, Aleasha, and she was super sweet and made me feel relaxed. I am so glad I was referred to Arbor fertility as my husband and I begin expanding our family!!!

I gave birth to a baby boy in November and went to Kamm McKenzie OBGYN. I had originally signed up…read morewith the practice over a year ago based on recommendations from friends. In my circle of friends seven ladies have either delivered with Kamm Mckenzie OBGYN or are planning to in the next few months. To me that is a pretty large sample size of happy pregnant woman. I know it can be hard to get an appointment when you are not pregnant, but when you are pregnant they work hard to fit you in at a time that fits your schedule. The scheduler was great at making sure we had visited every doctor by the end of my pregnancy. I usually went in on Friday mornings for my appointment and never had to wait more than 15 minutes to see the doctor. I was fortunate and didn't have complications during pregnancy so the appointments were pretty quick and straight forward. If I had questions, each doctor took the time to answer them, if I didn't have any questions they made sure I was sure of that! It is a big practice, that is a downside since you have no idea who will deliver your baby and you may like some providers more than others. But, I feel like that is definitely the norm these days and because of this you don't have to worry about your appointment being rescheduled because your doctor is attending a delivery. Another benefit of Kamm Mckenzie is that they deliver at WakeMed Raleigh aka Big WakeMed. They are the only other practice besides WakeMed OBGYN that delivers there. The hospital has one of the lowest c-section rates in the country which was important to me. On delivery day I first interacted with Dr Bernstein and then Dy Byrd. I feel so lucky that Dr Byrd was the doctor who delivered my son. She is a sweet, caring, and upbeat doctor. I loved having her encouragement in the delivery room and seeing her for my postpartum appointment. I can't recommend her enough!

DOCTORS are very EXPERIENCED!…read more Care Standards * Healthcare facilities and providers must deliver honest, ethical, and compassionate care. * All care must be provided in a clean, safe, and sanitary environment. * Patients are entitled to safe, high-quality care at all times. * Healthcare organizations should actively identify, address, and prevent issues that impact patient safety and quality of care. Oversight Mechanisms * Continuous patient feedback should be encouraged and incorporated into quality improvement efforts. * Healthcare systems must maintain accountability through transparent practices. * State and federal oversight agencies should conduct prompt and regular evaluations of healthcare facilities. * Organizations must demonstrate a willingness to address concerns and improve practices based on feedback and oversight findings. Enforcement Actions * Facilities that fail to meet established standards of safety and patient care must be held accountable. * Regulatory bodies should take appropriate action when meaningful improvements are not made. * Enforcement measures may include sanctions, suspension, or closure of facilities when necessary to protect public safety. CONCERN There seems to be no accountability there. The chairs, walls in the rooms etc are nasty and have filthy stains. I was afraid to sit in the chairs. This is at a health facility! In one room it looks like some splashed body fluids on the walls the area were you change your clothes to be seen. For the past 3 years coming to the facility I have had to wait 1 sometimes 2 hours to be seen even after setting an appointment. Most of the time the doctor have forgotten and begin seeing other patients. I have grown use to I usually bring something to work on now because I already know I will be waiting long. Sometimes I will just ask to reschedule to help the doctor get back track with patients! I have never seen anything like this before.

Second time coming physically to Carolina Conceptions, but it will not be my last. All of the staff…read morefrom the front to the back are very nice and patient. They made me feel at ease with every step. This was the same with Dr. Park that I saw virtually twice for my consultation and follow up. Everyone wants to care and you can feel it. Minus one star for the blood pressure machine fiasco. I told one of the medical assistants to use a manual cuff as I always run high on the automatic cuff. And I was high and in some pain, so next time I will ask them to give me some time and take it manually. Also, I hope they upgrade their water fountain in the lobby--it kept spraying me in the face--smile.

After 11 separate visits to the clinic over a year, I NEVER met the practitioner who I had selected…read moreto be my doctor - and I drove 2+ hours to get to the clinic each time. I had a healthy, successful pregnancy from my very first IVF and 3 remaining genetically normal embryos remaining after I moved to the state. At my first implantation, the doctor asked about the gender (we had 2 males and 1 female remaining. We implanted the female). The doctor said "another girl? What are you going to tell your son one day?" Doctor, that's none of your business. That implantation ended in a miscarriage. For the next two [failed] implantations, my doctor added different medications saying "at this point, the studies are all voodoo, so why not try." She knows more than me so I trusted her, which I shouldn't have done. She tested my thyroid and gave me medication but never told me how important it is to take thyroid medication separate from other medicines. I realize she's not an endocrinologist, but if you prescribe it, you should give the warning. At one point I was taking over 11 pills and a shot. She also assumed that adding more estrogen was the answer and my levels were skyrocketing. Again, I'm not the doctor. As I said, both my implantations failed. I know that IVF is never a guarantee. And I don't completely fault the facility, however, in my journey to expand my family I feel like I wasted a year at Carolina Conceptions. New to the area, I thought it was my only option. It's not.

I started going to Duke Perinatal in 2008. We were having trouble having another baby and…read moreexperienced multiple miscarriages. We first saw the doctors in the Durham office and were less than pleased. Once we started coming to the Raleigh office we were very impressed! The staff is very friendly and discreet. They even let us wait in a different room when we had a difficult visit and I was visibly upset (crying). The doctors are very nice and very informative of the tests they were running and the results they found. They were honest with the results but explained them in a very caring way that made you feel like you were their most important patient. We love Dr. Kuller and Dr. Rhee and after successfully having a baby recently, are continuing to see them as long as they will have me as a GYN patient. It's worth the drive to be in such a caring office environment!

You are in GREAT hands at this facility. As a nurse....and a patient at times, I've seen good,…read morebad, and ugly with regards to care from unfriendly office/desk staff to doctors who rush you through your appointment making you feel guilty for asking one more question. Let me tell you - that does NOT happen here. I was nervous as I was going in for a pretty serious procedure and right away the front desk staff were so friendly and warm - it set a calming tone from the get go. The nursing staff, phlebotomists, and physicians were among the nicest I've ever met. They made this whole daunting procedure as good as it possibly could've been. I felt like I was in good hands....the nurse even said to me (if I had to have a procedure done, this is the doctor I would want doing it)....words like that are so comforting when you're nervous. I left there in such a good mood....when is the last time you left a specialist doctor's office in a good mood?.....exactly! If you find yourself in need of a perinatologist or any obstetrics procedure, I would absolutely recommend this group!

My name is Malika Orazymbetova, and I am writing to formally express my deep concern and…read moredisappointment regarding the care I received from Dr. Jennifer Briscoe during my recent delivery and postpartum period. I gave birth naturally on May 12, 2025, under Dr. Briscoe's care. This was my second pregnancy, and I was determined and hopeful to have a vaginal birth after cesarean (VBAC). Throughout my prenatal visits, multiple doctors reassured me that I was an excellent candidate for vaginal delivery given my age (32) and good health with no medical history. However, Dr. Briscoe was the only physician who strongly discouraged me from trying for a vaginal birth and insisted that she would not "take any risk," even though other medical professionals assessed my risks as minimal. To be honest, I found Dr. Briscoe's attitude and communication style during my care to be discouraging and dismissive. Her demeanor made me feel uncomfortable and anxious about continuing my delivery under her supervision. Unfortunately, my labor began on a day when she was on duty, leaving me with no choice but to proceed under her care. During labor, I experienced prolonged contractions and extended pushing, but Dr. Briscoe informed me that my delivery would be "hands-off" -- a term I did not fully understand at the time. Throughout my labor, my husband and sister-in-law were present to support me. My sister-in-law, who wears a head covering, was quietly praying for me in the delivery room, as my family was extremely worried about my prolonged labor. However, Dr. Briscoe's gestures and demeanor made us feel unwelcome and judged, which added unnecessary emotional stress during an already vulnerable moment. Dr. Briscoe did not monitor me as frequently as expected during the delivery. As a result, I suffered a severe third-degree tear, which, based on my research and medical consultations since, might have been preventable or at least anticipatedgiven my prolonged contractions and pushing time. Had I been informed of this heightened risk, I could have chosen to proceed with a cesarean section to avoid such a traumatic outcome. The aftermath has been devastating. I have endured intense pain and severe physical complications, including fecal and urinary incontinence, which have lasted for months. I could not sit comfortably for nearly 15 weeks postpartum. These physical challenges have been compounded by emotional distress and postpartum depression, as I struggled to care for my newborn and older twins while coping with pain and loss of dignity. Adding to this hardship, I requested Dr. Briscoe's assistance in completing necessary medical forms for my employer to process short-term disability leave. Despite providing written authorization for the release of my medical information, Dr. Briscoe refused to include my diagnosis of a third-degree tear. I spent several exhausting weeks exchanging messages with Dr. Briscoe and her assistant, Karen, trying to obtain a properly completed form -- to no avail. When I later requested another medical form to support a remote work accommodation, the same dismissive and negligent pattern continued. I have had to chase after them repeatedly, often feeling humiliated and ignored, while managing my health and caring for my children. I am deeply disappointed by the lack of empathy, professionalism, and support I received from Dr. Briscoe and her team. No patient, especially a new mother in pain, should have to fight for basic medical documentation or feel disregarded by the very professionals entrusted with her care. I kindly request that this matter be reviewed thoroughly. I also ask that appropriate actions be taken to ensure that other patients do not endure the same experience. I am available to provide any supporting documentation or to discuss my case further if needed. Thank you for taking the time to read my letter and for your attention to this deeply personal and painful matter. Sincerely,Malika Orazymbetova

I don't write reviews, but I feel this is very important for those who are seeking a new OBGYN as I…read morehave never in my life experienced such unprofessionalism level of care. Called in April to schedule my annual appointment that includes an ultrasound. 1st appnt -2 front desk receptionist and no acknowledgment. I stood there for over 10 min until Finally, the person at the checkout in the back calls to check me in and then she tells me that they never booked my ultrasound. I finally get called in, Dr. says, "oh you are not due for an exam, but we will check anyways" WHAT! does a quick check and advise for a biopsy on an area. I advised about the ultrasound and if it's possible to get that done today. She says "no, just book another appointment and we can do the biopsy then too" The 2nd appointment - I check in, and they tell me its $80 copay now as only the first visit is covered, I just paid it and moved on. The Biopsy was a bloody mess, and I had to talk to convince the Dr to stitch. she was sending referral to UNC based on the ultrasound. Never even got a call and I don't think she ever sent that referral in. I wake up on Saturday to find the stitches came off and there was blood everywhere. I sent a message over the portal and call the on-call number. The on-call Dr. asks if I had controlled the bleeding, I tell him yes, he says "well just wait until Monday and you will need to call the office first thing so they can get you in to re-stitch it" I was in pain all weekend and bleeding on and off. The 3rd visit - I call Monday, and they tell me to come in at 11:20. I get there at 11 and check in. I am waiting, it's almost noon, waiting room is empty, and office is quiet, I check with the person sitting at the back what is the status, she looks in the system and realizes that they NEVER CHECKED ME IN are you serious!!!! Finally, they call me. The Dr. comes in and it looked like they called her from lunch, she apologizes and says "I am sorry, I guess they forgot to check you in" she takes a quick look and decided to use Silver Nitrate. Appnt took 5 min. She writes a dr. note for me that the receptionist will print at check out. I go to check out and the person can't find the note in the system, calls another employee and they finally find it but cant figure out how to print it, they couldn't even find a letterhead document to put the note on. I was then told that the office manager had to do it. I wait, standing in pain as I cant sit. I had to call my husband to come up to help me as he was waiting in the parking deck. He checked with front desk regarding note dela. Finally, 1PM now and the manager comes out with the note only for it to have the wrong information A few days later, I get a message that I owe another $80 for the visit. Why do I owe again when the first procedure didn't go well, and I was asked to go in so it can be corrected. I called billing and the lady was not helpful. I ask to talk to the manager. I leave a VM for Rachel (manager). Days go by and nothing, call again and again. I message the Dr. through portal and ask her to call me. The nurse calls me asking me what it is regarding, I tell her, she says she will pass it on and hangs up in my face. Over 20 calls and 3 messages through the portal and nothing. OVER 2 MONTHs now and not a single person has called me back. I don't ever want to see anyone experience what I had experienced.