Always helpful. Family run with great customer service! We both shop and use them for repairsread more

So glad we found this jewelry store when we moved to Edmond. They are so nice & very helpful. They…read morerepaired a ring & replaced a lost stone & made a family heirloom look gorgeous. Their prices are fair & the workmanship is wonderful. Their annual half price sales in July & December are great as well-highly recommend!

Resized a ring the same day and did a great job. I also had them clean some of my jewelry. Highly…read morerecommend!!

I came in for a resizing on a bracelet and they took really good care of me Annie was very sweet, I…read morewas in and out in less than 15 minutes!!

Everyone is amazing at Brockhaus! I love the Oris that I bought from David. It's also been a…read morepleasure to work with Ben. Thank you for the recent adjustments to my Rolex bracelet. It fits perfect now!

5/5 - Always a Great Experience at Brockhaus in Norman…read more Every time I've visited Brockhaus, the owner and the sales team have been extremely courteous, kind, and genuinely informative. The customer service is consistently top-notch. I picked up a Tudor FXD from them brand new, and the entire process was smooth and enjoyable. I also sold them a vintage Rolex, and they were very fair with their offer. I combined that with some of my own money to purchase the Tudor, and I couldn't be happier with how everything worked out. The store itself is clean and welcoming. On hot days they even offer cold water, which is a small touch but says a lot about how they treat their customers. Their selection of pre-owned watches is excellent--plenty of great pieces to look through. I haven't spent much time on the jewelry side, but the watch selection alone is worth the visit. Overall, Brockhaus is a solid place to buy or sell watches, and I've always left feeling well taken care of. Highly recommended.

Wow! I've known Valerie Naifeh for years, and have always admired her. However, (sadly), I had…read morenot been into Naifeh's Fine Jewelry. A few weeks ago it was time to celebrate my 45th wedding anniversary. I wanted to do something very special, so I headed to Naifeh Fine Jewelry. OMG, I was blown away by the quality, professionalism and most importantly, the perfect CREATIVITY in their jewelry. They had the perfect selection for me to memorialize our 45th anniversary. My wife (Myra) absolutely loved the ring I purchased for her. Myra and I plan to go there many more times to acquire great jewelry and other amazingly unique pieces of art. Thanks to the team at Naifeh! Sincerely, David

Valarie Naifeh, the owner of this fine jewelry store, creates a life changing experience for future…read morebrides. I had seen her unique design of an "East-West" emerald cut diamond engagement ring and knew that's what I wanted. The emerald center stone runs sideways across the finger, perpendicular to the traditional emerald setting. I had one appointment with her to design a custom engagement ring. I know it's unusual for the bride to have such an active role in the design of the ring, but I had strong opinions about what I wanted and didn't want to be surprised. My fiancé had other appointments to finalize the design and pick out the diamonds. We also purchased our wedding bands here. Considering the time, attention, and skill of all of the employees, the cost is very reasonable. It isn't too high, perhaps it's slightly above average, but that could have been because my ring was created from sketch paper to the mold. I can't say enough about how happy I am with my ring. I don't think anyone else can beat it. Perfect experience.

The service is always 1st class, I highly recommend BC Clark for all your jewelry needs…read more Particularly the Classen Curve location.

While my husband and I were in Oklahoma City dropping off my fair entries for this year's creative…read morearts, we made a stop by to see the newest BC Clark location at Classen Curve. I stopped in to see if they might have Pacific cloth bags for storing silver. With the staff members help in lifestyle upstairs, we found out they did not have any in stock while was there. The sales associate offered up a suggestion of another store in the area, but seeing I was a bit apprehensive, she offered to call another location. When she called the NorthPark Mall location, we found out they had a variety, Amen, I was on the way over on my way out of town. The sales associate was so sweet to offer me a bottle of water for the road, as it was a warm day, she went above and beyond in my book in sending me with a list of silver bags, so I could have a heads up. Thank you for the great service and attention to detail you showed me during my visit. The new facility looks beautiful, great job. So, if you are in the Oklahoma City area, and have not been by, make a point to go see them, especially if you are getting married, graduating, getting a promotion, they definitely have something for everyone's taste.

I went to get a ring resized from 9.5 to 7.5. Before they charged me, I asked if I could have the…read moreextra pieces back as it is an heirloom. The lady behind the desk waved me off and said "that is included" when I came back to get the ring, they didn't try to match up the details at all, and refused to give me back the pieces stating "included means that the jewelry shop keeps the pieces" and they were "too small" anyway. To resize a ring from 9.5-7.5, there's almost 1/2 a centimeter taken off. There's plenty to give back. The manager just lied about it instead to keep the metal, which I did not get a credit for. If the sales lady was upfront about taking the extra metal and keeping it, I wouldn't be upset, but due to the fact that she waved me off and made me think my ask was reasonable, then gaslit me after, I lost a part of an important heirloom to my family.

I stopped in at lunch to get 2 watch batteries replaced and repair a tangled bracelet. This was…read morecompleted in less than 20 minutes. This place also has some unique jewlery pieces for sale. Definitely would recommend for repair or to treat yourself!

I am not one to write reviews on stores like this because I rarely go in them and only do when my…read morewife or daughters want to. However, today I wanted to tell how wonderful this location was. My oldest daughter had broken her Kendra Scott necklace. We took it in, hoping that they would be able to repair it. The young woman who was helping us, Presley, was so friendly and professional. Rather than repair it, they looked up my wife's information and just replaced it. I was so impressed with how we were treated. This is the way business should be done and I guarantee the next time. My daughter asks me to head over there. I'm going to say yes.

I love this location. It is roomy with a large selection. If you happen upon Jeannette working…read moreyou're in for a treat. She is a gem. Knowledgeable and friendly. Also the manager is amazing as well but I can't remember her name. She was more than helpful and kind. She resolved an issue and found exactly what I was looking for. Went above and beyond. I am so appreciative. If you are looking to have a color bar event here it would be perfect because of the space and selection and the sales associates.

Terrible customer service. Slow. Promised me a 10 day…read morerepair on a setting a diamond in to a setting. Dropped it off on the 6/6/16 and still have not heard from him. Today is 6/30/16. He never answers the phone. I'll never go there again. There are responsive companies.

Very disappointing outcome on a repair of a diamond ring I bought from them. I needed to have a…read morestone replaced. The one they put in is appalling. Just awful. Grey. So horrifying I have hardly worn my beautiful wedding set for 5 years now.