I came into I'll make memorial hospital 5 months ago to receive services. They were quick,…read moreefficient, kind, and empathetic. From the receptionist to the PA, everyone made sure my experience here was safe and communicative. God bless all of you for your dedication to service. And please make sure this review doesn't get lost in the shuffle. Best Drew

They fixed me up and accommodated me and my service dog they are a good hospital they fixed me up…read morewhen I had an ear infection and when I needed a nose job I love Albany med they are the best

Probably the worst ER experience I have ever had in 70 years, due primarily to my interaction with…read moreone of its ER physicians, whose manner was beyond arrogant, even obnoxious. This physician drags down what I would, and have, said before this experience is a good ER, but a hospital system which tolerates this "service" is not entitled to praise and should be avoided. My advice is that, if there is time, choose a hospital which staffs its ER to treat patients with a modicum of respect, a lesson this doctor and hospital have yet to learn.

I have to give five stars for the entire staff of Fairview Emergency team. As a vet one is…read moreconcerned about health care they get what with all the negative press. Everyone that dealt with me was friendly, knowledgeable, and treated me with respect and dignity as one would expect. I have to say that to say though that there were a lot of "patients" who were exhibiting little to no patience. I witnessed the staff treating these patients with the same respect and dignity that was afforded me. So when you read any review consider the source of the posting as they could be one of those disgruntled patients without patience.

They did a lab test and it came back abnormal. PCP acted very concerned. So how did he handle it?…read moreHe waited TWO WEEKS to tell me at a follow up appointment. PCP said I could have a referral to a specialist, and he would do so after the following test, if I liked. The symptoms worsened within a short period of time thereafter. I called and his staff said I had to come in for ANOTHER appointment, before he'd give me the promised referral! Had I gotten to the specialist at the peak of my pain, maybe I would not have gone through prolonged suffering. Had he not waited two weeks to tell me of an alarming abnormality in my lab work.

This is theication where my parents vist ther doctor. The place is convenient and located in the…read moreheart of Clifton Park. I lived in a town house development right next to the campus making it convenient. Over the last few years there has been some M and A activity that has resulted in a larger campus. I have gotten my lab tests here and they are efficient and took care of my appointment fairly quickly. The staff heewere friendly.

Great Hospital serving the Capital city . Lots of caring people that cater to your needs and…read morewellbeing. They also have Dental facilities that are state of the art. I am now a practicing dentist in NJ and a product of this fine institution. May it continue the good work...Loved my time there...

ER wait was at least 6 hours. I was admitted. The nursing staff for room T203d was amazing -…read moreParticularly Angela, Julie, and Grace. They have a team attitude regarding the patient that was priceless to me. My attending physician: Julian Marynczak was always on top of all the nurses notes, procedures, changes in med's - so grateful for his service to me as well. There was a Dr. on call (Dr. Scalia) that I kept trying to have him involve himself in a way that would make me feel he was more part of my team as well.. to no avail. For instance, talked with him twice and had to repeat myself on questions asked and answered the day before (I did point this out), he actually said out loud that he was following a standard (dude - if the data says skip past the standard and do more to look at all the data coming in - please feel free Doctor to do that), actually that last really summed up what I saw was a complete lack of attention to me as a patient - a direct opposite of what I experienced with Marynczak. Internal politics: I had a cat scan (twice) that pointed to a significant issue that was directly on point to the issue I was experiencing (not my first rodeo with this) and one ultrasound done by a young lady that insisted on concentrating on the wrong side (I pointed this out to her, to my nurses afterward, and to the doctors) - yet - her report trumped the 2 cat scans? Because she came up with a recurrent old issue (ovarian cyst), that I assured everyone - I've had more than 20 of those - stopped being a deal after the 3rd one and my diverticulitis with abcess should not have been overlooked for that thing. Again - wrong side of the body anyway. Another issue I did not appreciate being put in the role of bad guy was a roomie situation. New roomie had a husband that apparently was going to spend the night. This was during my 2nd night there. They show up, after visiting hours, with husband and huge cpap machine. I was feeling vulnerable already and asked the nurse was he spending the night - yes and she asked me wasn't I asked about it beforehand - no I was not. I told her, tell me any reason, because I'm trying to have grace, why I should be empathatic towards his staying - she had already wondered and asked the same of the charge nurse and she was not given any reason. Ok then No I'm not ok. To emphasize this, lol, my body then barely made it back to room to throw up. It was a bad night. Then he wakes up wife and said he has to go home because roomie doesn't want him there. Lovely. Then, all night that cpap machine was going off. I was exhausted. Next day, I kid you not, I told my family, via text, this roomie needed to film her life and present it to a telenovella producer because they might enjoy having a white family that writes their own scripts. All day they were speaker phone talking (I literally could not hear my own tv). Her daughter blackmailing her to buy her a new couch so she can take better care of her mama (my roomie), her other daughter tattling on her brother, her brother denying the tattling allegations and being called a liar by his mother. I'm telling you - I heard it all crystal clear. Btw, the "kids" were all over 30. So, I took a long shower. lol But let me end with the emphasis!!! that all those nurses, nurses aides, support staff, cleaning, dietary folks, and my PA made me feel they were absolutely there to be on my team. Thank you so much.

This is regarding Whitehall Family Medicine. Suggestion would be to shut it down or provide full…read moretime service. Residents have to travel all the way to Granville for lab work. Many are older with no transportation. Appointments are impossible to get. Hospital policy of sending patients to Urgent Care has hurt you. The staff is wonderful and do the best they can with resources available. What did you do to Dr Sharma? She was excellent and now leaving? We- Many of us are TIRED of changing providers. The hospital higher up should look at themselves and not just put a bandage on their healthcare problems!! Whitehall Residents

Had an ER visit and an overnight stay due to blood clots after a fall. ERs are always difficult…read moredue to long waits as they get test results back before proceeding to the next step, and are trying to prioritize your needs over all the other emergencies happening at the same time. Despite this, Dr. Mooney was incredibly good to me. He explained what had happened to me, even drawing me a picture, then told me I would be admitted overnight to the hospital. Sleeping overnight in the hospital isn't easy, as nurses come in every 1 to 2 hours to give you meds or check your vitals. The doctor and NP who visited me overnight were also very kind and good to me (Dan Marra and Dr. Ahmed). The doctors never have a lot of time to sit down and chat with you, because there are so many other people who need them at the same time, so I didn't expect it, however, Dr. Marra went out of his way to explain things to me, and was very kind to me. They bring you food while in the hospital that was surprisingly good. Everyone is short staffed and tired, as the medical system is broken, but despite everything, I am grateful that they kept me alive and gave me the care that I needed.

Still sitting behind a curtain with muscle spasm so bad I can't even walk I came in by ambulance…read moreand still haven't been seen going on 4 hours

I had to have a outpatient biopsy done at this hospital, and was anxious because of the reviews,…read morebut I need not have been. Every single aspect of this experience was excellent. The staff and teams that cared for me were caring, kind, informative and professional. The whole process from start to finish with a smooth as it could possibly be. I had everything I needed at all times in a pristine and quiet environment, pre-and post care and fast results. If ever a doctor tells me again I have to drive an hour each way for a medical procedure and it's to Saratoga Hospital, I will consider myself fortunate..

My husband git great care there. Every nurse and doctor were so caring and patient with my…read morequestions. I would go there again.

Horrifying when the only two hospitals in the area are absolutely terrible and dirty. I witnessed…read morethe most inept "care" of anyone ever. They missed the mark by discharging him only for a day later being rushed into emergency surgery and having to stay two months and then facing at least a year recovery if not longer. I hope he sues the crap out of these stooges for the lack of care and quite frankly malpractice. From ICU right down to the absolute ignorance and incompetence of their floor staff. The entire experience I witnessed was absolutely unacceptable and disturbing. They should be ashamed. Their patient advocacy program is a joke. They lie to you and do nothing to advocate for patients. You think they're on your side but don't fall for it. They're not your friend! It's also filthy. We had to constantly remind them nobody has been by to clean in days. Just gross!

My experience with being admitted through the ER was horrible. There was zero communication and no…read morecare at all.

I am a retired Catholic priest who served in the Archdiocese of Washington for nearly fifty years…read more Recently, I underwent surgery at Berkshire Medical Center, and that experience is the reason for this brief reflection. Over the years, I had the privilege of serving a large parish in Washington, D.C., that included many physicians, surgeons, nurses, and other medical professionals from the National Institutes of Health and Georgetown University Hospital. Having known and worked with so many outstanding people in medicine, I do not offer praise lightly. I can say without hesitation that Dr. Clayton Peterson is exceptional in two ways: as a highly skilled surgeon and as a genuinely kind, compassionate, and caring human being. Those qualities are a rare and remarkable combination. As a priest, I have met countless people in positions of leadership and responsibility. It takes a great deal to impress me. Dr. Peterson is one of those rare individuals who truly does. The people of the Berkshires are extraordinarily fortunate to have him. He is, quite simply, one of the very best.

Lack of any wound care other than 3 bandaids tossed on over dried blood....Maiming me for life…read more Causing subsequent visits to another er. Wound cultures, 2 checks for sepsis, multiple iv antibiotics, shots of steroids and antibiotics, many many oral antibiotics, 2 long courses of steroids, 2 organisms ate thru my tissue. Cellulitis added to a 3rd skin infection. Multiple pcp visits. Multiple emergency on call calls. Dozens of portal messages. ZERO ACCOUNTABILITY OR RESPONSE TO A COMPLAINT FILED 2 MONTHS AGO. Never even checked for a concussion. Dr Looked over my head and said "doesn't need stitches" and walked out. Back to say "ct was normal, give her a bandage and a cab voucher and have her go wait in the waiting room" FROM THE DOORWAY. Never gave concussion evaluation (which I had one and was diagnosed in Fairview) Despicable, stigmatic behavior from a medical doctor at a hospital, that houses a medical detox, in a town, full of addicts and alcoholics, at a time in the world where you can't throw a stone and not hit someone that has never been personally affected by addiction in some way. And then to not even offer an apology, let alone anything else, like a freaking response to my complaint, makes me sick.

Good medical care but the nursing care is very "hit or miss" and most of the time miss. Nurses are…read moremore interested in the paycheck than patient care. Personally, witnessed one nurse just standing around never observed them doing actual care.

My major complaint is lack of quality communication. The nurses are just sitting in front of the…read morecomputer screens chatting about their home/social lives. Yesterday, I am standing at the nurses station for 3-5 minutes and a nurse finally addresses me asking "Do you want something?" In my head I'm thinking- No, I'm standing here adorning the the counter. No one wants to be bothered. If my husband needed changing, a beverage or info regarding his medical plan it is ignored. I used to recommend Albany Med with high marks, no more!!! Oh, and the attending physician never even tried to connect with me for two days after I left several avenues to communicate information. If anyone assures you that they will contact you with any significant updates- they lie. To be fair, I am specifically commenting on D 420's.