The center for family practice, practitioners and staff are 5. The physicians, nurse practitioners…read moreand healthcare practitioners are interested in your long-term healthcare, ask the right questions and certainly listen to formulate a plan for long-term health they have been providing this top notch healthcare for decades.

I had waited 2 years with a hernia to be a new patient because they called me the day before my…read morefirst appointment and canceled and then I had to cancel because of ice storm. At my first visit to the office I forgot my identification in the car and staff was honestly incredibly rude about me taking longer to filling out paperwork. I also was measured incorrectly during my physical exam. The office dog was the only saving grace, but contacting the doctor or office while getting treatment was nearly impossible because they only had an answering machine, and call back protocol.

I have been Dr. Cleney's patient for almost 6 years. I have only the highest praise for her…read moreprofessionalism, patience, human touch, support. She has invariable made time to listen and to counsel me on a variety of issues, gave me immediate referrals to specialists when I requested a different GYN or surgeon. She has always returned phone calls quickly, answered all questions to my satisfaction and gave scripts as needed. I feel as if she is a close friend whom I can talk to. Thank you, Dr. Cleney.

Clean,kind&speedy today. I had a really tight appointment…read moreschedule today Dr them know- Everyone is over scheduled! But they moved things along & I made it. So pleased with them!

I had to get a CAT scan done due to a sinus issue and the gentleman that does the radiation was…read morevery polite, personable, and professional. At the end of getting my CAT scan done I was told that I could sign up for a portal and an email would be sent to me. I did so and I never received the email. I called multiple times based upon this and nobody was ever returning my phone calls or answering the phone so I decided to go in and speak to them. The one older lady at the front desk was very rude and discourteous to me and kept saying that she did email me when she did not. The other woman did help me with the situation and get onto the portal so I was able to get copies of my CT scan and information needed for my doctor or future doctors that will need this information. I deducted stars simply because of the woman at the front desk, who was very rude to me, and she kept interrupting when I was talking to the other lady who was helping. Updated 2 weeks later. No one is answering the phone and my ent needs a report faxed over so I have to drive over there to speak to someone in person and hope they provide it for me.

I'm really happy I found this practice! My main doctor, and the other clinicians I've met with,…read morealong with the office staff, have been lovely. I'm not sure why, but a few other local doctors offices I used to visit locally had desk staff that left me feeling ashamed when I didn't know something or would start conversations with a negative energy. Community care has impressed me across the board, and Latham medical group in particular feels like home now. My clinicians here have made me feel heard and cared for, and they have helped me with a lot of medical challenges. Thanks! Only real downside- they have loud medical ads playing continuously on their waiting room tv. I get migraines and this causes me actual pain, and even if it didn't, I would still find it really annoying. I generally don't mind waiting for appointments, but with the ads it feels like a punishment. Silence or quiet music would be big improvements!

RESHEDULING is a not timely, usually a 6 month wait. I have used this practice and same physician…read morefor over 15 years. This practice no longeer individualizes its patients.

Dr. Price has been the GP for both myself and my husband for over five years and we love him. He…read morenever appears rushed and takes the time to actually get to know his patients...even going so far as to discuss cars with my husband and books with me. He makes a point of explaining test results clearly, using hand drawn diagrams if need be. On top of a great bedside manner, he is thorough and knowledgeable. On the occasions when he has referred us to specialists, those specialists have also been exceptional. We couldn't be happier!!

I highly recommend Center for Family Practice in Latham, New York. Erin Feeney, PA, is my primary…read moreprovider there, and she is wonderful. She is respectful, takes her time, listens carefully, and is always open, engaging, and supportive. I have also seen other providers in the practice when Erin has been away, as well as the dermatologist, and every experience has been positive. The entire staff is attentive and compassionate. This is some of the best healthcare I have ever received, and I feel very grateful to have found this practice. Highly recommend them.

The employees of this office are horrifically rude, dismissive, unethical, and unprofessional. PA…read moreErin Feeney's knowledge as a health care provider is questionable. She does zero research into what options her patients have and offers medications that could be harmful to patients who do not require such medications. I would NEVER refer anyone to this practice.

it's been several months, but I can't get this off my mind. The doctor I saw for a burn here in…read moreJanuary was very rude and dismissive. He barely spoke to me, didn't ask about my symptoms, only handed me a fresh piece of tape so I could stick my own bandage back on. (Sweet? ) He did not ask about the injury or what I experienced afterward- which would have informed a diagnosis, had he been interested in making a correct one. He handed me a printout about burns on my way out. Maybe he could try talking to a patient instead of providing reading material that is available on the internet- that I'd already seen- which prompted me to go to urgent care in the first place. Thanks, WebMD! AMC EmUrgent Care, not so much. (On the other hand, the receptionist and triage nurse were very nice.) There are 5 urgent cares in this area. I really wish I hadn't gone to this one!

A total waste of time ,after taking payment ,they took an XRay which turned out to have been…read moremisread .I was told I should go to another facility in Malta for better care.There I could get blood work ,& a COVID test quickly. Why can't they do that?They charged me for a COVID test but it takes 3days to get results .I asked for a copy of my XRay & was told the machine was broken ,it had been broken for months they stated They actually wanted me to go out of my way to Guilderland to pick up a copy. This while sick as a dog & heading in the opposite direction to Malta after wasting my hrs in this facility .I told them to send it to this facility & I would pick it up later.It took forever for them to figure out how to do it I went to Malta where I had to wait more hrs.Atleast they were able to do blood work & COVID & give results right away not in days.I told them the Dr saw a shadow on my lung in the X-ray.They tried to get the results but even 12 hrs later AM's radiologist still had not read it.Like the COVID test they send out to LabCorp ,getting an XRay read can take days .So they had to take the same X-ray again ,that meant the insurance company paid twice,& I had to be exposed to more radiation that day.

Both of my kids have been here for over a decade, and they have been treated well and always taken…read morecare of.

We have been going to Shaker Pediatrics for almost 10 years…read more I would HIGHLY recommend them. After sampling every doctor in the practice, I can't say enough good thing about Dr. Neilley. He is such a fantastic doctor. He really listens and has always answered all my questions. I use the portal when I have questions or concerns and they are SUPER quick to get back to me. I have never sat more then a few minutes in the waiting room for an appointment. The front desk staff could be a little warmer.