We've been here a couple times. First few times, Anthony helped us out and he was very kind and…read moreaccommodating with our schedule for the delivery date. The most recent visit, we had Tina help us out and she was very helpful and accommodating with the delivery date as well. She got us a sofa + loveseat set for a really good price!! They usually charge $50-70 for delivery but it might be cheaper if the distance is shorter. All their furniture is great quality and it's hard to not get distracted by wanting to look at everything haha.

I bought a dining table from here but the table has a crack after they delivered and assembly. I…read morecontacted the store and lady said they would talk to the company and I called back after a week she said the company will do exchange a new one for us . So I have to wait for them to contact me again for a month they didn't call me back . So I called back and Anthony said they would check and they never contacted me again . Now I give up and still have same table and I don't think they will do anything about it. They do not take responsibility after the sale.

After a two-month back and forth with both Jerome's and Easy Rest trying to get the mattress…read morewarranty honored, Jerome's finally came through--and the in-store team made all the difference. When we originally purchased the mattress, we were told that in order for the warranty to be honored, we needed to use a mattress cover. Unfortunately, that same cover ended up causing the stain issue that led to our claim. After countless emails with Easy Rest and a denied claim, Jerome's sent out a technician to inspect the mattress. That's when Georgina, who I believe is the manager, stepped in and really took ownership of the situation. Along with Jasmine, our sales representative, they were both incredibly patient, courteous, and committed to helping us find a solution. Despite the initial denial from Easy Rest, Jerome's ultimately honored the warranty, replaced the mattress, and helped us with a new cover and other items. Their professionalism and willingness to stand behind their customer turned a very frustrating experience into a positive one. We truly appreciate the support from Georgina and Jasmine and will definitely be returning customers.

My 82 year-old mother-in-law bought a sectional here and was sold an "insurance plan" that covers…read more"everything" for $290. When she and my sister-in-law tried to file a claim for crappy furniture and workmanship they were told that the "plan" doesn't cover slipping of cushions before the furniture was even inspected. This was 15 months after delivery, so February of 2025. We Have been trying to get them to come back out because it's not an issue of a slipped cushion, but rather shoddy workmanship and subpar furniture, not worth the $2500 price tag. We have been dealing directly with the store manager who said he would help escalate and had done nothing until January 2026. He assisted getting us in touch with a liaison for their FCP yet nothing, so we went back on 2/16/26 and spoke with the store manager again who set us up with Alyssa in customer service there at the store. We had to go through the whole story and timeline once again. Meanwhile, the store manager says it would be easiest to just "swap out the piece, but too bad we don't have it any longer". Why in the hell was that not offered at the beginning? They string you along for months and months then deny the claim. Elder abuse at work here, easy prey. They see and elderly woman and tell her that the "insurance plan" covers "everything" and get her on the hook for $290 plus the price of crappy furniture. DO NOT BUY ANYTHING FROM JEROME'S!!!

Let me start by saying that if I could give this store 0 stars I would! The guy working there (not…read moresure if he's the owner or just a worker) was rude, unaccomodating and made me feel uncomfortable. I don't know if he was having a bad day, is always like this or if it had to fo with the color of our skin. There was a set u really liked and would've purchased, but due to his demeanor I passed. Btw i believe this place is now called Furniture/Mattress 4 less

I've lived in West Covina for 37 years and never visited this store. Boy, was I glad that I did…read moretoday. Now that I moved out to Riverside county, I was in need of a dining set at a reasonable price and good quality. I was very thankful that I decided to check out Contemporary Furniture ' s liquidation sale, because after shopping around at all of the other big and small furniture stores, they had exactly what I needed within my budget; I was even able to finance my purchase. Steven was very helpful and knowledgeable with his products and financing options. Once I made my selection, they scheduled delivery and set up at a great rate within a few days. All I have to do now is wait for delivery and inspect my new dining set. So far, I'm very happy with my selection. Thank you Steven!

We had been sofa shopping for a few weekends before we decided to go to Ashley. We went to a few…read morechain stores and had no luck and high-pressure sales tactics. When we walked into Ashley, we were initially expecting the same. We were greeted by Kiet who asked exactly what we were looking for (high back, high arm rests, removable seat, covers, within our budget, and high-performance fabric to hold up to our cat!) and took us to the area of the store that had items with our exact specifications. Within just a few minutes, we found our couch! It hasn't been delivered yet, but I just wanted to take a minute to give this place a shout out. I highly recommend to anyone who might be in Goldilocks mode when it comes to furniture shopping.

Here's the stronger version with that added, cleaned up and clear:…read more Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap. Here's the stronger version with that added, cleaned up and clear: Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap.

I was looking for a sofa for my new apartment and all accidentally, I found this store. Kevin, the…read moresales manager, showed me all the options in the store and even much more in their catalogue. Finally, I stopped on a very beautiful and big sofa but unfortunately, the price was a little over budget. Kevin gave me a big discount on it! He did his best and I got the sofa I liked so much. Now, it is the part of my apartment interior and I am very thankful to Kevin and the store management. I will need a kitchen table and chairs for my dining area soon and I know where I will go to get them. I highly recommend this store because: first, the prices are very fair and they have very customer friendly price policy; second, the quality of furniture is really good; third, the staff is amazing, professional and friendly and, finally, fourth, Kevin is a great guy !

Nice , comfy and perfect for your aches and pains in the body. Affordable for everyone.read more

I placed my order on Nov 6 I have emailed 2x asking for shipping and tracking information cause I…read morewas told I'd have my furniture by Nov 15 ! I'm thinking I'll be sitting on the floor because they will not respond! I'm not happy!!

To be fair, I did not purchase furniture from here…read more Upon walking in, the dust in the showroom made me want to sneeze. I did a full walk around, trying not to breathe in too much dust, but it is hard to feel comfortable shopping when it is uncomfortable to breathe. I was looking for a couch and saw a few. Even though the place was dusty to breathe, the furniture looked clean. Some of the pieces were pretty. There isn't a very large selection, but it was good to see what they offered. The one man who was working there seemed caught off guard by having a customer inside. He followed and hovered the full walk around, asking awkward questions. I felt pressured to purchase something or like he was worried that I would try to steal something.

DO NOT PURCHASE HERE!! I purchased a new headboard set + mattress from this store. I also paid for…read moredelivery + set up. The drivers who delivered my bed drilled it together and stripped the nails. The headboard was flimsy and not sturdy at all from day 1. Fast forward, not even a year has gone by & The Middle of the headboard is falling off. I called to see about replacement & was pushed off for 2 weeks, after multiple calls & attempts to resolve this issue the company tells me they aren't on my schedule & refuse to help.

Very polite and kind customer service! After spending the morning driving to multiple furniture…read morestores, we decided to check this place out. Jerome's furniture was a joke and the service was lacking. They were more interested in watching the football game rather than helping us. Bobs wasn't bad but I couldn't find exactly what I was looking for. Stopped at City Furniture and was only there for about 10 minutes TOTAL. Found the perfect dresser for $329 and we couldn't pass up that price for a 4 drawer dresser with DEEP drawers. We had it loaded into the car in no time. Shoutout to Kenny for making our shopping experience easy!

Walked in needing a new dining set, couch and accent chair. Serena greeted us at the entrance and…read morehelped us navigate the store. I showed her a few pics of my desired lay out and we took it from there. I found everything I needed, in the colors I wanted. It also helped that Serena completely understood the vibe I was going for. My furniture gets delivered this week and im so excited. Prices made perfect sense, furnishing a home can be expensive but Bob's had something for every budget and financing too.

Purchased a marble kitchen island last year and when I scheduled delivery the store canceled my…read moredelivery telling me it was the last one and it was damaged in transit. That the marble had cracked when loading to the truck. I was able to contact the delivery driver directly after that and he told me it was NOT damaged and could still deliver it. When I called the store to tell them to continue to deliver it they told me it was damaged and would cancel my delivery. I asked them to send me photos of the damage because I still wanted it, I would get it fixed and they refused. I believe it was never damaged and they just didn't want to deliver it for whatever reason. Then when I asked them to please help me contact the manufacturer about getting a replacement, they took several days before I followed up. They said they are still checking and then didn't message me for months until I reached out again. They briefly apologize and kept saying they don't know anything about it, even though I gave them the order number and were able to pull it up. They were not able to help find what I needed. And I felt like they were just trying to brush me off. Disappointed to say the least.

We finally made our purchase at Living Spaces and so far are very happy. Our leather recliner sofa…read moreand recliner are beautiful and comfortable. We did not feel the extended warranty was a worthwhile option but are hoping for the best. Flexsteel has its own detailed warranty and since we've never had a good extended warranty experience in the last thirty years (auto, appliances, electronics etc.) we feel like rolling the dice and paying for any repairs would offset the high price of the extended warranty offered. I have to say the shopping experience at Living spaces was the best of all other furniture stores we visited. There was no pressure and delivery was on time and exceptional. Maybe we were just lucky but we will return to Living Spaces for any future purchases.

I've purchased furniture from Living Spaces before for my previous home. In my opinion, the quality…read moreis a step above places like IKEA or Ashley, although you're definitely paying more for it. I recently moved into a new place and needed some new furniture, so I decided to come back and shop here again. We found a couch we really liked and purchased it, but when delivery day came, it wouldn't fit through our doorway. Now, I understand some of that responsibility falls on me. However, we specifically discussed the measurements with the salesperson before making the purchase. Instead of asking follow up questions or helping us determine whether the couch would actually fit, he seemed more interested in closing the sale. He never asked about doorway clearance, access, or any of the things that ultimately became a problem. As a result, we got stuck paying a delivery fee for a couch that couldn't even make it into the house. What frustrated me most is that this felt completely avoidable. A good salesperson should be helping customers avoid expensive mistakes, not creating them. After that mess, we had to go back and pick out another couch. This time we worked with a younger guy with glasses and the difference was night and day. He asked all the right questions, listened to our concerns, and gave us recommendations that actually worked for our space. Five stars for him. The furniture quality itself is still good, which is why I keep coming back. One thing I would skip though is the extended warranty. I purchased it on furniture from my previous home and never ended up using it before it expired. Overall, I like the products here, but the service is definitely hit or miss depending on who helps you. Unfortunately, one bad salesperson ended up costing me time, money, and a lot of unnecessary frustration.

It appears that Atomic Threshold does not respond to their customers concerns…read more   We bought a dining room table and four chairs several years ago from Atomic Threshold.  The set was used about a dozen times as we rarely entertain.  We recently moved and started to use the set again.  One of the chair legs broke horizontally just below the seat.  We called Christian Boehr in May 2020, explained the break and asked if the chair could be repaired or replaced.  He asked us to send a photo of the chair and the break, which we did.  We called, texted and emailed and never heard back.  We were surprised to be "ghosted".

I visited the shop today to look at a credenza and fell in love with the variety of vintage pieces…read morein store. Thanks again for the great service and the care you put into each and every piece!