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    Living Spaces

    2.2 (728 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

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    What you actually get, i very thin stiff ugly rug
    Michelle H.

    Went back to living spaces today, I was shocked. It's gone so downhill I can't believe it.. They had soiled couches on the showroom floor. They only had a few dining sets that were really expensive, I saw four seater, nothing special $1200. Same in the bed bedroom section very lackluster selection. What happened to this store? I'm so sad.

    Extremely Frustrating Warranty Process - Longstanding Customers Left Without Sleep or Transparency We have been loyal Living Spaces customers for years and have spent tens of thousands of dollars there, including 3 beds and 4 mattresses over the last 5 years. Most recently, we invested nearly $3,000 in a Diamond Generations California King mattress. Unfortunately, this experience has been deeply disappointing. The mattress is clearly defective. There is a noticeable hump in the center, with both the left and right sides caving inward. We have not slept well in over a month, and the issue is impossible to ignore. After filing a warranty claim, it took 8 days for a third-party representative from Furniture Solutions Network to come out. The inspection process itself felt shockingly unscientific. The representative rolled around on the bed and used a string stretched diagonally to measure it. During the visit, he verbally acknowledged the hump in the center of the mattress. Based on that conversation, we reasonably assumed the report would confirm what we were experiencing. It did not. The claim was denied, despite clear visual evidence that the mattress is uneven and lopsided on both sides due to the center hump. To the point where both our inside shoulders are raised. (SEE PHOTO) What's even more troubling: We then asked for a copy of the inspection report for OUR mattress that we paid $3,000 for. We have been repeatedly denied access to this report. We contacted Diamond, the manufacturer, who were incredibly kind and willing to help. They said they would happily send someone out to reassess the mattress if they could review the original inspection report. When we relayed this to Living Spaces, we were again refused. We were told that Furniture Solutions Network "makes the warranty decisions" and the report would not be shared. So to summarize: * A $3,000 mattress is clearly defective * A third-party inspector verbally acknowledged the issue * The warranty was denied anyway * We are denied access to the inspection report on our own bed * The manufacturer wants to help but is blocked due to lack of transparency At this point, the most upsetting part is not even the defective mattress, it's the complete lack of transparency and accountability in the warranty process. If you are considering purchasing a mattress from Living Spaces, especially a higher-end one, I strongly encourage you to think carefully about what happens if something goes wrong. A warranty is only as good as the process behind it, and in our experience, this one has been exhausting, opaque, and deeply frustrating. We expected better from a company we've supported for years.

    Sofa damage on delivery
    Daniel C.

    So we went in on 8/16 to get a new sofa with had great help at the store with a great sales person we then Waited for our sofa to be delivered it showed up with damage as we seen on our security cameras the delivery people damaged it while moving into the house we called and they would replace it then 4 months later because fabric was on back order then we have a 2nd delivery show up 12/9 and again it's damaged the delivery people Said this was the 2nd delivery like this on their route the delivery people got a lady in the phone said we could refuse it and they would send me and email or phone call but still nothing has happened then on 12/13 I called the 877-266-7300 number and the guy I got on the phone was so rude I never had this experience with living spaces so I have to wait over 5 months for a sofa really I even said we can pick a different fabric or sofa to get this issue resolved but he very rudely said no come on living spaces

    Julie G.

    Oh my gosh i can't believe that they are giving Yelp 2 stars... we have had a great experience shopping for a couch! We had a lovely experience with Stephanie and although we had to have pick a different color for our couch no biggie we were treated so well! And we can't wait for our couch to arrive!! Woot woot! Thanks for a great experience!

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    2 months ago

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    4 months ago

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    6 months ago

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    9 months ago

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    5 months ago

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    2 months ago

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    2 months ago

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    1 year ago

    Mattress delivered today next day seamlessly! 10/10 process now that all is said and done.

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    1 year ago

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    2 years ago

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    8 months ago

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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    Hello James, thank you for visiting our store.

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    Hello Monica, thank you for taking the time to leave a review.

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    Page 1 of 19

    Ask the Community - Living Spaces

    Do you offer free shipping?

    Yes, we now offer Free 2-Day Shipping on orders over $500. For more details, please visit our Free Shipping page: https://www.livingspaces.com/delivery/free-shipping

    Don’t See Your Question? Ask Away!

    Review Highlights - Living Spaces

    Manny was super helpful and he explained many pieces to me to make sure I know how to select what I need.

    Mentioned in 13 reviews

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    I would suggest parking on E. Live Oak St, rather than on San Gabriel. Besides the fact that San…read moreGabriel is a super busy street that backs up with traffic, if you decide to buy a bigger item that needs to be picked up from their back warehouse, you have easier access to get in, instead of circling your car around the block. The prices here, in-person can be better and even more discounted than on their website, depending on what inventory they need to clear out. There are lots of chairs, like office chairs, gaming chairs, dining chairs, bar stools, that you can get for a really, really, REALLY good price. I'm not gonna say they're the best quality, but I think it's perfect if you need to quickly furnish a place on a budget, ie - a college student needing a desk, chair, etc for a dorm or an apartment. I would say, try sitting on the stuff in store before you buy to test it's durable enough for your usage. You have to imagine that stuff this cheap is built as mail-order stuff for skinny Asians. I picked up a side table that's lasted the better part of a year, so far. I was SUPER tempted to get a fluffy cat tree for $20. Some cool selection of outdoor furniture. And even some random household things, like a clothes steamer. The thing is, I get the sense that their inventory is rather randomized. But I think you'll find some cool deals or something useful for a bargain if you take stroll and walk around. Their pricing puts a lot of other "outlet" warehouse furniture stores to shame.

    TL;DR: Cheap quality stuff at low prices…read more Saw this place advertised on some social media video and it's kind of close by and we were looking for outdoor furniture so we decided to go take a look. The room is pretty big so thought there was going to be a lot of good stuff. Looking around the place it became quickly apparent that this stuff is really just overstock stuff. Sitting in the chairs and feeling the fabric of the furniture you can tell the quality is somewhat lower which is reflected in the prices. After walking around for a few minutes we decided to leave. The prices are good but the stuff just seems disposable. Like you just replace them every year. We just didn't find anything worthwhile and the social media post was obviously an exaggeration and just had to pass. Only go if you want low prices over quality. But we had to pass.

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