Dr. John Mahon has been my primary care physician since I moved back to Kansas City a few years…read moreago. He's associated with the Encompass Medical Group. My parents see another physician at the same medical group and recommended seeing him when I returned to K.C. Instead I was given an appointment with Dr. Mahon, and I've been extremely pleased with the care he has given me. Encompass is easy to get to, if you know where to find it! The office is near 87th and Quivira. Marshall Drive is the western frontage road of I-35. Just turn onto Marshall Drive from 87th Street and head north -- the building is on the left and marked "Encompass". Making an appointment with Dr. Mahon has always been easy, and Encompass seems to be very good about being prompt keeping appointment times. I've rarely had to wait more than a few minutes to see the doctor. Dr. Mahon is very pleasant and personable. It's a busy medical practice, but he always seems to have the time to listen to what's going on and discuss the problem thoroughly. I've never felt rushed when I see Dr. Mahon. When necessary he's referred me to specialists, but on the whole he seems to be able to handle most medical issues I've had. Conveniently, there are X-ray, sonogram, lab facilities, etc. at the medical office, so you can have procedures done there without having to go somewhere else to have blood drawn or images taken. Encompass also has some other medical offices around the metro, and has an after-hours urgent care clinic for evenings and weekends located near 103rd and Wornall, which can save a trip to the emergency room! Dr. Mahon can also be reached by e-mail, and responds promptly, when necessary, which I really appreciate. All in all, if you need a good, caring primary care physician, I can highly recommend him.

I've been a patient of Dr. Gatz for several years now, and I hope he never retires because he's the…read morefirst GP I've had who actually listens to me rather than being dismissive and indifferent. The staff at the front desk are always friendly and very personable. Amy, Dr. Gatz's nurse is very responsive and so understanding of my crazy work schedule as I travel, and am gone for weeks at a time. I'm very picky when it comes to health care providers, and knowing this, Dr. Gatz has always referred me to a specialist who is exactly what I'm looking for. The new location is beautiful, by the way!

Went to urgent care for a sports injury to the arm and the nurse practitioner student kept asking…read moreabout sleeping on it wrong or leaning on the elbow for an extended period of time. Really unsure what her line of questioning was, as the injury was directly related to and happened DURING a high contact sport. It made me wonder if she was even listening. I won't go into the back and forth details of the exam but if I hadn't pressed for direction on treatment or recovery I would have simply gotten an "I don't know and go see your PCP". If my PCP could have gotten me in for an appointment, I wouldn't have been at the urgent care in the first place. The worst part about the experience was the dismissiveness of the student and the lack of professionalism from the overseeing practitioner. She literally walked out of the exam in a fit. Didn't even end the exam just walked out. I wouldn't recommend this urgent care unless you are in desperate need without any other options. The only positives were the facility was clean and both the front desk and nurse were friendly.

These remote locations are popping up everywhere now. I was present for an Xray…read more The check-in was my first stop. After rushing to get my appointment and arriving a little late, the check-in person was so warm and friendly that I was not frantic anymore. She was very personable and kind. The radiologist also had a good bedside manner. She completed my test and I was on my way.

I am incredibly grateful for Dr. Justensen and the entire wound care team at KU. After months of…read morestruggling with a non-healing wound, I came in feeling worried and overwhelmed. From the very first visit, I was treated not just as a patient, but as a human being. I especially want to recognize Lynn at reception for always being warm and welcoming. The nurses -- Stacey, Mariam, Kristen, Sarah, and Shelley -- are absolutely exceptional. Each of them has shown genuine compassion, patience, and professionalism. They take the time to listen, explain every step, and make sure I feel comfortable and cared for. I have never once felt rushed or dismissed. Dr. Justensen is knowledgeable, attentive, and truly compassionate. The level of empathy and quality of care this team provides goes beyond medical treatment -- they restore confidence, dignity, and hope during a very vulnerable time. Wound care can be physically and emotionally draining, but this team makes you feel safe, supported, and respected every step of the way. I highly recommend KU's Wound Care to anyone needing specialized, compassionate treatment. You will truly be in the best hands.

Take heed to the warnings. I would give ZERO stars if I could. This place is the WORST healthcare…read morefacility ever! My husband used them as primary after having a sleep study, he felt it was convenient. I will not go into details of the terrible experiences every time we interact with them but trust me. From the front desk to the doctor. They are unprofessional, unhelpful, unreliable, lack empathy, urgency and knowledge, I could go on and on. I am not one to give bad reviews but I cannot stay quiet, but please please please do not go here!

Was able to get an appt quickly and sleep study, which was awful. Doctor gave me 1st sleep med…read morewhich did not work. Had a telemedicine appt to follow- waited 30 mins to talk to dr. Glad I was sitting at home. Got a new med and was told there one refill just in case. It didnt work so I called the office 3 days in a row asking for another med. Doctor has yet to call me back nor call in another med. There is not refill as promised so I have nothing. It's the weekend with the holidays coming up. What a disappointment!