I took my daughter to be seen here and had a wonderful experience with Dr. Marcelin and her staff…read more Dr. Marcelin and her staff were professional. I'm very happy with the service and care we received. I would definitely recommend Dr. Marcelin.

For the office of Dr. Kerline Marceline:…read more I just completed my semi-annual visit with Hudson Community Ophthalmology, where I have been going for at least twenty years for optical care. As usual, the support staff is welcoming, helpful and knowledgeable. The office is clean , bright, and artistic Dr. Marceline is the main reason I come here. She is ultra professional in every way, and very caring in her manner, I have recommended her to friends because of her expertise. Pat S. .

True story: Dr. Lonky saved me from the Corporate Computer Screens of Death. Maybe some of you are…read morefamiliar with this: you're a consultant and are constantly hunched like a gargoyle over your laptop screen for hours on end. Because there are no second monitors at your client site, you have 4 Excel windows open, all of which have numbers and text in Arial size 8 font. Let's not get into the Powerpoints, where as much infinitesimal text as possible is jammed onto a single slide. The Computer Screens of Death eventually caused me eye strain and migraines that were intolerable. Enter Dr. Lonky. After an extremely thorough eye exam, which included both distance and reading exams, tests for cataracts, etc. he was very honest in his assessment of my condition. The magnification for the glasses that I need are the type that can be purchased from any Duane Reade (aka those cheap glasses that are glorified magnifying glasses), but he would be willing to write me a prescription and have me start on the frame-selection process. Naturally, the fashionista in me opted for selecting designer frames. If I'm slowly going blind, I need to do it in style, right? Dr. Lonky has an adequate selection of designer frames and often runs sales on certain brands. Unfortunately, he does not have Chanel, but he does have Gucci, Fendi, and Michael Kors, amongst others. Two weeks later, my glasses were ready to be picked up. After a quick fitting and test of the glasses, I was on my way to becoming the best-accessorized consultant. Saturday appointments are difficult to come by, so if you know you need an eye exam, book at least 2 months in advance.

Very unprofessional service. Waited between 1/2 hour and 1 hour for appointments that were…read moreconfirmed by staff. Several times it was obvious that the delay was due to a meeting with a salesperson. Selection of frames was very limited, and there were no prices on them.

i found the office to be most unproffessional as well, paticuarly/mainly the old woman with…read moreglasses, i think her name is joan, or that she is married to dr edelman. she is very pushy, rude, and arogant, and a thief as well, as she arbitrarily added on some extra charges when i hinted that id be in the market for a new eye doctor. when the secretary questioned her about the charges, she barked at her "just do what youre told!" bad, very very bad. AVOID

Michael is a great optometrist. My glasses came apart and I brought them to him to fix. Dr. Polao…read morefixed them on the spot and did not charge me for them--despite the fact that I had bought them elsewhere. After this experience I made an appointment to see him, and he did a great job checking my eyes. He took his time, performed a number of tests and gave me a new prescription.

I've been to this guy three times and every time I told John, Polao's assistant, DO NOT GIVE ME…read moreANYMORE TESTS THAN MY INSURANCE WILL PAY FOR. On the third time they gave me more tests than I wanted and probably needed and didn't tell me that they were doing them. Then got the bill which I intentionally did not pay so what did they do? They turned it over for collection and I will never pay it. They probably got some money from the collection agency but not as much and if you're out there, medical debt doesn't affect your credit profile nearly as much as other debt and I doubt that it'll ever get reported because it's not much money and I'll just use my Credit Karma app to report it. I have half a mind to makes some complaints to the people that oversee him. And to boot, in my opinion his bedside manner stinks, I feel like I'm being examined by a corpse.

First, I will say I did not purchase the advertised $85 dollar exam and two pair of glasses deal…read more I paid $493.00 for exam and two pair of glasses. I ordered them on 4/24 with an expected date of 5/7. Not hearing from them, I called on 5/8 for a status on my order and was told I could come in anytime; they were at the store. Shame the customer needs to call to find out if their order has arrived. I went in on same day to pick them up, one pair fits nice, other pair looks crooked on me. I am told there is nothing they can do about it, that my eyebrows are crooked! Did not offer in any way to help resolve the issue. Over 55 years of wearing glasses , this is the first time I have received a pair of glasses that did not fit right and could not be adjusted. I did not raise my voice. but feel future customers should just be aware of my experience at this store and location. I will get some tape or something to raise one side up to make them look straight ... like every pair I have ever purchased in my 55 years of wearing glasses. If they read this review and try to help me, I will politely decline since they already told me there was nothing they could do to fix them even though they are new and I was very dissatisfied. Buyer beware.

This was a good experience for my first time trying them! The doctor was very thorough and the…read moreequipment is definitely state of the art! Huge selection of affordable frames and I was able to find at least 5 pairs I loved! I would recommend going during the week because weekends seem very busy and you might have to wait even with an appointment. But definitely check them out! Affordable, clean, and great location!

Dr. Marcelin is an outstanding ophthalmologist. Very knowledgeable, caring, and thorough during…read moreevery visit. They take the time to explain everything clearly and make patients feel comfortable and confident in their care. Highly recommend for anyone looking for excellent eye care and surgery.

I love Dr.Marcelin herself and was a patient of hers for 5 years and always looked forward to…read moreseeing her, however her billing dept has 0 manners. Before scheduling an appt make sure to check the patients insurance to be sure the Dr. is in network. My insurance changed to a different plan and not every patient will know what type of plan they have. I had an appointment and was seen before they checked my insurance and a month later I get a bill for $750 for services seen at Dr.Marcelin's office and when I spoke to the billing manager (not sure her name) she said "we have a new system and can't see what kind of insurance you have" ARE YOU KIDDING ME? Is this the new way to get money out of patients out of pocket cause you can't see the type of insurance and don't inform the patients before they arrive to their appt? I also spoke to Stephen and was much better to talk to then the other chic. So because I wasn't told that my insurance was out of network I had to pay this bill before they threaten to send to collections!