If I could give zero stars I would Michelle was Not knowledgeable and her response to my questions…read morewere very vague save your time save your money go somewhere else was a customer for 20+ years but under the new name change I feel as they started selling products that weren't as high of quality as cortlandt eye care was selling. For comparison I will show how scratched my 8 month old 619$ glasses are compared to my 4+ year old glasses that were sold from cortlandt eye care and NOT my eye doctor.

Had VERY NEGATIVE experience with the My Eye Dr office in Peekskill//Crompond. I have been patient…read moreof Dr Lonky well over 25 years. Office purchased by Mr Eye Dr. I am 74 years old and glasses I purchased there a few months ago lost small screw holding lens in place on Friday. Tried to get someone to tighten screw. Takes One minute. They refused to see me for two additional days. Outrageous! I could not use glasses at least three days. Incredible example of what happens when local professionals sell to large corporations. No human contact or sensitivity. They lost our entire family and hope more.

I think the care they give is fine. My problem is their total disregard for time. Plan on bringing…read morea good book while you wait.

I took my daughter to be seen here and had a wonderful experience with Dr. Marcelin and her staff…read more Dr. Marcelin and her staff were professional. I'm very happy with the service and care we received. I would definitely recommend Dr. Marcelin.

True story: Dr. Lonky saved me from the Corporate Computer Screens of Death. Maybe some of you are…read morefamiliar with this: you're a consultant and are constantly hunched like a gargoyle over your laptop screen for hours on end. Because there are no second monitors at your client site, you have 4 Excel windows open, all of which have numbers and text in Arial size 8 font. Let's not get into the Powerpoints, where as much infinitesimal text as possible is jammed onto a single slide. The Computer Screens of Death eventually caused me eye strain and migraines that were intolerable. Enter Dr. Lonky. After an extremely thorough eye exam, which included both distance and reading exams, tests for cataracts, etc. he was very honest in his assessment of my condition. The magnification for the glasses that I need are the type that can be purchased from any Duane Reade (aka those cheap glasses that are glorified magnifying glasses), but he would be willing to write me a prescription and have me start on the frame-selection process. Naturally, the fashionista in me opted for selecting designer frames. If I'm slowly going blind, I need to do it in style, right? Dr. Lonky has an adequate selection of designer frames and often runs sales on certain brands. Unfortunately, he does not have Chanel, but he does have Gucci, Fendi, and Michael Kors, amongst others. Two weeks later, my glasses were ready to be picked up. After a quick fitting and test of the glasses, I was on my way to becoming the best-accessorized consultant. Saturday appointments are difficult to come by, so if you know you need an eye exam, book at least 2 months in advance.

Very unprofessional service. Waited between 1/2 hour and 1 hour for appointments that were…read moreconfirmed by staff. Several times it was obvious that the delay was due to a meeting with a salesperson. Selection of frames was very limited, and there were no prices on them.

i found the office to be most unproffessional as well, paticuarly/mainly the old woman with…read moreglasses, i think her name is joan, or that she is married to dr edelman. she is very pushy, rude, and arogant, and a thief as well, as she arbitrarily added on some extra charges when i hinted that id be in the market for a new eye doctor. when the secretary questioned her about the charges, she barked at her "just do what youre told!" bad, very very bad. AVOID

I've been to this guy three times and every time I told John, Polao's assistant, DO NOT GIVE ME…read moreANYMORE TESTS THAN MY INSURANCE WILL PAY FOR. On the third time they gave me more tests than I wanted and probably needed and didn't tell me that they were doing them. Then got the bill which I intentionally did not pay so what did they do? They turned it over for collection and I will never pay it. They probably got some money from the collection agency but not as much and if you're out there, medical debt doesn't affect your credit profile nearly as much as other debt and I doubt that it'll ever get reported because it's not much money and I'll just use my Credit Karma app to report it. I have half a mind to makes some complaints to the people that oversee him. And to boot, in my opinion his bedside manner stinks, I feel like I'm being examined by a corpse.

I ( and my entire family) have been seeing Dr. Polao for decades. He's always been consistently…read morevery patient, thorough and explains things well. I highly recommend him.

First, I will say I did not purchase the advertised $85 dollar exam and two pair of glasses deal…read more I paid $493.00 for exam and two pair of glasses. I ordered them on 4/24 with an expected date of 5/7. Not hearing from them, I called on 5/8 for a status on my order and was told I could come in anytime; they were at the store. Shame the customer needs to call to find out if their order has arrived. I went in on same day to pick them up, one pair fits nice, other pair looks crooked on me. I am told there is nothing they can do about it, that my eyebrows are crooked! Did not offer in any way to help resolve the issue. Over 55 years of wearing glasses , this is the first time I have received a pair of glasses that did not fit right and could not be adjusted. I did not raise my voice. but feel future customers should just be aware of my experience at this store and location. I will get some tape or something to raise one side up to make them look straight ... like every pair I have ever purchased in my 55 years of wearing glasses. If they read this review and try to help me, I will politely decline since they already told me there was nothing they could do to fix them even though they are new and I was very dissatisfied. Buyer beware.

This was a good experience for my first time trying them! The doctor was very thorough and the…read moreequipment is definitely state of the art! Huge selection of affordable frames and I was able to find at least 5 pairs I loved! I would recommend going during the week because weekends seem very busy and you might have to wait even with an appointment. But definitely check them out! Affordable, clean, and great location!

Care may have been okay. Office staff are more worried about getting paid than customer service…read more Never returned call for follow up appointment but probably better off. So surprised of rude attitude of billing woman and male office manager. Heard this from other former patients. Never experienced having to get a letter from my insurance company in order for her to see me for an emergency situation.

Dr. Marcelin is an outstanding ophthalmologist. Very knowledgeable, caring, and thorough during…read moreevery visit. They take the time to explain everything clearly and make patients feel comfortable and confident in their care. Highly recommend for anyone looking for excellent eye care and surgery.

dr Cummins is kind and very thorough he is a combination of…read morean old fashioned personality with a modern knowledge of eye health i would recommend him highly

Dr. Cummins is fine BUT note that he does not perform medical/cataract surgery AND he does not…read moreaccept credit cards; none of these were told to me upfront by the older receptionist (although she claimed she did but completely untrue.) Another thing I found odd was that when I was waiting to see Dr. Cummins, the older receptionist starts telling me about Dr. Cummins's illustrious educational background. ???? Who does that?!!?? It's as if she wants to justify his $185 fee to non-insured patients. If I had to do it over again, I would see another opthamalogist or optometrist (not optician.)