for Michelle!!! I…read morerecently visited this store with my mother who has dementia. She was very confused and having a diffuse time asking for what she wanted. Michelle was very kind and patient with her and explained everything she needed to know. While we didn't end up buying anything that day, we'll definitely be back for such great service! Thank you Michelle!

Needed help with website to print photo. Was treated in a patronizing and haughty manner as if I…read morewere bothering them. Obviously change of ownership/management. They used to be so nice. Oh well, bye bye....

Outstanding Customer Service & Expertise Dan at NYCV was…read moreextremely knowledgeable and helpful in explaining my photo enlargement options. The finished product exceeded my expectations and turned out beautifully. Dan, Frank, and the entire NYCV team are clearly passionate about what they do, and it shows.

Thank you, Frank and Marianne, for your patience, your expertise, and for always being there…read more'around the corner.' Here is to many more years of great shots and perfectly developed rolls! With great respect Oleg, your neighbor

Excellent customer service for Allen's giving saved a lot of time and money on a flash set up with…read moreWestcott shot on location with Jc Carey and liv the model super pleasant and easy to work with. Overall Allen's has the best pricing for gear new or used. You can't go wrong here. Fitzpatrick and the other team moments are super helpful and knowledgeable.

I placed an order online on their website for a camera that was listed as in stock. I was very…read moreexcited because I have a trip next week and I really wanted to take this camera with me. Hours later, I received an email stating that my order had been flagged by their "Fraud Department" and canceled. I called the business as soon as I saw the email. The first person I spoke to let me know that it may have just been an error and that they still had cameras in stock, so it gave me hope that we could figure something out. But then he transferred me to a woman who told me that my order was flagged because 6 other people in my area had also placed orders that were fraudulent [???????]. I then asked if I could re-order over the phone since it was clearly a mistake on their end, because I'm a real person, my card was charged, my mailing address is residential and real, and she said no, because they actually don't have any of those cameras available anymore. I understand that they are a small business. I found them online through reviews from others, but the process they follow for fraud detection is flawed. They claim they want to "protect their customers," but having a system cancel orders just because multiple orders are coming out of the same area is a terrible way to run a business. I would have preferred if they had just called me before canceling my order.

My boyfriend and I did this a while back and it was such an amazing experience! I loved the picture…read morewe got and I learned I have a freckle in my eye!! The only problem I'm having now is trying to find and get my photos off the website since the location of the KOP one has moved. How can I get them?

Very cool shop! It's a kiosk, so it was a little difficult to find in KOP mall, but it was awesome!read more