Always happy 2 c Dr Kim my visits with her are helpful n positive. I feel very comfortable on my visits n if u open up 2 her she listens n remembers what u tll her. Love that lady. read more

Dr. Kim is great - attentive, knowledgeable, and genuinely cares about her patients. She takes the time to listen and always addresses my concerns thoroughly. read more

Dr Kim and her staff are very pleasant & friendly. They showed concern for my concerns.

My first visit. I had to find a new doctor after the company I work for changed insurance. I found Dr. Kim on the insurance. It stilled showed her in Pasadena so I live close but she moved to the K-Town area. The office is very clean the staff iare nice. The doctor asked a lot of questions so I felt like she cared about my health. She is very informed. Good pick. read more

My experience with Dr. Karen Kim's office was extremely disappointing. I am sharing my personal experience so other patients, especially Black women, can make informed decisions. From the beginning, communication with the front office was very difficult. The receptionist, Maggie, was dismissive and rude over the phone and did not seem interested in hearing my medical concerns to make an appointment. When I asked to speak with Dr. Karen Kim or anyone else who could help, my calls were repeatedly ignored or blocked. I was simply trying to schedule an appointment and receive a referral to see a gynecologist, but every attempt to reach the office left me feeling unheard. I also requested a complete copy of my medical records, but I did not receive the full set of records I asked for. I felt that both Dr. Kim and her staff treated me in an unprofessional manner throughout this process. After filing a formal complaint and submitting another request for my records, I eventually received a dismissal letter stating that the office was "not able to meet my needs or expectations as a patient" and that Dr. Kim would no longer serve as my provider after 30 days. This was especially frustrating because I had been trying to get care, but the front office made scheduling nearly impossible; even after being a patient with her for over 3 years. As a Black woman, I left this practice feeling that my concerns and health needs were not taken seriously. I can only speak about my own experience, but the lack of support, communication, and basic respect made me feel undervalued and ignored. It was disheartening to be brushed off while seeking essential care. I have been informed that there will be an investigation by the Medical Board of California regarding the situation I reported. read more

Dr. Karen Kim is consistently the best primary care physician I have ever been associated with. I am relieved knowing she is there to provide me with care as I get older and new health issues arise. Dr. Kim is peace of mind. read more

Dr. Karen Kim is caring, compassionate, knowledgable and thorough. She listens and either treats or refers me to specialists who can more effectively address issues. I have been a patient of Dr Kim's for probably 20 years. She has been proactive in suggesting diagnostics to keep me healthy. For example, she suggested a bone density scan years ago to establish a base line from which to compare as the years progressed. I have friends with osteoporosis whose primary care physicians had never bothered to suggest a scan, until it was too late. I feel I can discuss options without feeling pressured or judged. Nurse Betty greets me with a smile and takes care of me too. The office is pleasant and clean. The waiting room is not crowded; she schedules patients realistically, rather than making you wait for long periods. She spends as much time with me as I need; there is no sense that she has to leave before we have dealt with all my needs. I choose my health insurance to make sure she is in-network. You should too! read more

Dr. Karen Kim is great, she listens and responds well when you can actually get an appointment with her but her practice is less than subpar. I've been a patient of Dr. Kim since about 2019 and it was extremely difficult to get an appointment with her due to lack of staff and she was constantly out of the office. So instead of being able to visit my PCP when issues came up, I was constantly being redirected to urgent care. Dr Kim's practice recently switched over to the a concierge model which requires an annual fee (similar to membership fee) and this is what led me to drop her as a PCP because it is unreasonable to expect patients to pay an annual fee + appointment costs when it is extremely difficult to schedule appointments with her. I requested the medical records transfer form from her staff over a week ago and still haven't received a response. read more

I am a long-time patient of Dr. Kim. And that is not by chance or accident. Dr. Kim's offices & staff have always provided me with the highest level of courtesy & professionalism. Offices are always clean, well lit & easily accessible. Staff is always friendly & accommodating. Dr. Kim, herself & along with her practitioner staff, pay close attention to my healthcare concerns, are attentive to my medical history & provide me with useful & meaningful recommendations regarding treatments, diet, vaccinations, etc. I highly recommend Dr. Kim to anyone looking for a Primary Care Physician! read more

My appointment started right on time. Dr. Kim was friendly, knowledgeable, asked of good questions, and make helpful suggestions and recommendations. I was very pleased. AT read more

Upon arrival to Dr. Kim's office, Maggie was very attentive and greeted me immediately. The office is immaculate and I only waited a few minutes before being directed to an examination room. My appointment today was for a follow up after a blood test I had last year. However, Dr. Kim and I discussed other minor issues/changes I have had since my last examination. Dr. Kim was very attentive and answered all questions I had. read more

Dr. Kim is a thorough and thoughtful primary physician. She keeps good records, follows up as needed, asks pertinent questions and explains recommendations. She listens to my concerns and offers helpful suggestions. Her staff is organized and helpful. The office feels peaceful, pretty and pristine. I am grateful for her care. Thanks. Anne McN read more

I have been Dr. Kim's patient for almost 20 years and would never consider seeing anyone else. She has always been extremely kind, informative and caring. Her office staff has been incredibly helpful dealing with insurance issues and I adore Nurse Betty! read more

Only 5 stars? I would give Dr. Kim 10 stars! She's caring, attentive, and knowledgeable. Always patient-centered, she listens to your concerns, advocates for you, and follows up to make sure you're following the proper care. I've been going to her for more than 20 years, and I highly recommend Dr. KIm. read more

Dr Kim is Wonderful! Very caring and understanding! Always ready to listen'. Never too busy! Thank you Dr Kim Maggie her Receptionist so supportive To Dr Kim's patients ! Thank you both Randi read more

Saw me on time. Listened to my concerns. Never felt rushed. The entire office staff was professional as well.

Dr. Kim is very attentive and caring. She has been taking care of my health for more years than I can remember. I never have a problem getting an appointment and I always leave feeling taken care of. She also has a nice new office and wonderful staff. I highly recommend her practice! read more

I was referred to Dr. Karen Kim by a friend and I have been with her now for over ten years. I am very pleased with her service. There's usually no waiting time if you're on time for your appointments and she spends time with you and listen to your concerns and feedback. I have referred several friends and family members to her. Even with the changes in the industry, Dr. Kim has handled it with grace and patience. The personal care she gives is unmatched. Thank you Dr. Kim for your consistent and continued hands-on approach to patient care. read more

Friendly. Helpful. Supportive and gives suggestions . Asks questions and answers questions to things we are concerned about. Takes the time to hear out the patient. read more

Been brining my grandma to Dr. Kim for a few years now always great service. The young lady in the front is also very nice and undertanding. Overall great team. read more

Doctor is great. Very knowledgeable and caring. Takes time and listens to all the concerns I have.

I've been seeing Dr. Kim for about 20 years. She always takes the time to listen carefully and she is proactive and thorough in her care. I appreciate her positive spirit and interest in both my physical and emotional well-being. I recommend her highly and am grateful to be under her care. She is an amazing person and trusted physician. read more

Dr. Kim is my new primary care physician. I cold not be happier with her. Dr. Kim is a good listener. She asks many questions. She also answers all questions. I never felt rushed. She helped me get to the bottom of an issue I was having. Dr. Kim arranged for quick referrals to a specialist and provided timely follow up information. read more

Dr. Kim has been taking care of me for well over a decade. Her dedication to her patients and her thoughtful approach to care are truly admirable qualities in a physician. She is not in the business of medicine--she is a genuine doctor who cares deeply for the well-being of her patients. read more

I really appreciate the thorough attention to my needs, pleasant attitude and warm manner exhibited by Dr. Kim and all of the staff.

I and my family have all been going to Dr Kim for many years and have been treated very well. She is knowledgeable, caring, and attentive to our medical conditions and concerns. Besides office visits, we are able to communicate with her via emails and Zoom calls, and get medical treatments in a timely manner. Her office staff has been somewhat unpredictable in the past few months and upon noticing this, she has taken the "bull by the horn" and is taking positive steps to correct the problems and bringing her staff to the same level of attention that she gives to all her patients. We all know how important healthcare is and having Dr Kim on our side makes "all the difference". read more

First and foremost I've been a patient of Dr Kim's for more than 20 + years. I've gone through several changes with her, from being a part of a group to her transitioning to her very own private practice. While her staff have come and gone the one consistent is DR KIM, she is amazing very thorough in her care giving, patient kind and very direct. When my mom passed (who was not under her care), she embraced me and insisted that I get therapy which I did, she even checked on me which went far above her call of duty as MY primary doctor. My experience with Dr Kim and her staff has all been positive when you call her office you're greeted with a happy person who seems to enjoy their job if you're put on hold it's not for very long and any requests you ask of them replies are less than 24 hours. I've referred Dr Kim to 3 co- workers including my boss and they are all big fans and patients of Dr Kim I can only say great things as my experience has been 100% amazing. My only wish is that she could also see my newly born grand daughter but she's not a pediatrician so that's that. I will continue to support Dr Kim and her amazing staff until the day she retires, which I'm praying won't be for a very very long time. By read more

Saw Dr. Kim today and it was a great experience. I did my annual physical check up and it was easy and fast. Got my bloodwork done and urine sampling and everything was less than an hour. She is efficient, good and easy to work with. P.S. I was shocked at the amount of negative reviews but she was great and did her job. Props. read more

From the moment you walk into the office until you see Dr. Kim you are met with a professional efficient staff. I have been with Dr. Kim for almost 35 years. She is caring, takes the time to listen to you and comes up with a plan to deal with whatever medical issue you are dealing with. I highly highly recommend you consider Dr. Kim as your primary care physician. The only thing I worry about is her retiring. She promised me she will always be there for me when I need her. I highly, highly recommend Dr. Kim without hesitation. A very happy patient!!!!! Tom Alburtus. read more

Months ago I would have given her and the office 5 stars but I've been stuck in an endless loop for 3 months waiting for a referral to the ortho after an MRI. After several calls and promises it had been requested I'm still waiting. Last time I called they said Dr Kim wanted to see me but confirmations via text and email did not mean my appt was on the books apparently. So now they're ordering the referral I guess-To an ortho I'm in treatment for a different issue already. I've opted to change my insurance (at greater expense) to a PPO and will likely seek a new primary care doc. Dr. Kim is pretty great if you can get in there and don't have to count on a referral for help. read more

I am a retired RN, who worked at Good Samaritan hospital for 20 years. During that time I took care of many of Dr. Karen Kim's patients. I witnessed first hand the excellent medical care she delivered. I have recommended her to my friends and to "All" of my family, who go to her now. She is knowledgeable, professional, and caring. I trust her diagnosing and treatment plans completely. I feel sad when a bad receptionist can damage a good doctor's reputation. I trust Dr. Kim to "fix"problems, once she is aware. And I trust her to deliver continued excellent medical care. read more

I love Dr Kim. My whole family has been going to her for years - 20+. She takes the TIME to really spend with you and CARE about you. I feel like she works from the heart and remembers so many details. She cares about the whole person and as health gets more challenging and complicated she has always been here to recommend the right person and also act as needed. She also will do virtual appointment when needed which I find so helpful, if I am unable to come in. read more

Dr Karen Kim has been my physician for over ten years. She and her long term staff have assisted me through various health ups and downs including Covid with not just good advice, immediate care but also empathy. Rare qualities. Highly recommend her. read more

The worst experience ever!!! I'm so sad I have spend my time for that office! I've scheduled my appointment via Oscar app, and got confirmation notification with an email from Oscar that my appointment is scheduled. I got one more reminder notification from Oscar in a day before the visit. Today I came and called if I can come in as it looked like the door was closed, receptionist started explaining their email policy if I received something if I have filed my paperwork and we spend 2-3 min on a phone, when I asked again if I can come inside and file the paperwork she said "oh, of course! I can hear you, you near the door". - she could hear me and didn't even invite to the office herself! Not very welcomed!! Then I asked if I can file the paperwork here - she said of course and gave me the paperwork. I've spent 15 minutes filing that, she asked to fill some gaps - which I can't say just yes or no - that's why I came!! And she couldn't take it until I chose an option! What a robot work there!! Then she said " ok! All set, but I'm unable to schedule the appointment for you today, as your paperwork is not ready. " What? Why do I have an appointment confirmation then? Why did you spent so much of my time? If you have such rules you should notify your clients in prior!!! It's a huge disrespect, I don't have time for your unprofessional attitude. *I haven't seen the doctor, I hope she's good, but that customer service made me forever to avoid your clinic. 30minutes of lost time on Monday morning while I had to be at work. BTW. The parking is $12 even if you didn't get to the doctor. It's like a cherry on the bullshit service pie. If the Oscar shouldn't send such notifications about appointment confirmation just contact Oscar and ask to add the information about your paperwork!! read more

Karen Kim, MD - Internal Medicine Near Me - Los Angeles, California

See all

Dr kim is amazing. I've been a patient of hers 14 years. She truely cares listens and sends you to all the right specialists based on your complaints and concerns. Her care is exceptional. She has no ego and never down plays your symptoms or concerns. She leaves no stone unturned to get down to the bottom of your concerns. I've had to switch doctors for work insurance stuff and I can immediately feel the difference. I feel like a number in other places where the front desk was on point. I'd rather deal with minor frustrations and know that my health care provider can be trusted. I trust Dr kim with my health. And I would never switch. read more

The receptionist needs retraining. I was making my initial new patient appointment and the receptionist had such an ugly attitude. I'm contemplating finding a new primary doctor because of it. I've never met Dr. Kim but if this is her staff, I'll take my health needs else. read more

DO NOT RECOMMEND this doctor's office!! Frontdesk staff are rude and irresponsible. They do not know how to properly work at a healthcare setting office.. all they care about is their lunch shift and rushing patients. read more

In a system that is so bad, you can't be asking for the stars when your insurance coverage sucks. Karen Kim has been easy to work with and book with my limited coverage and limited funds; and I personally appreciate that we don't waste each other's time with unnecessary visits, and I can just take some appointments with her nurse practitioner. read more

Terrible doctor who treats her staff like shit. They then treat all patients like shit. Last time, Karen "forgot" to send my referral to my healthcare group, making me wait an extra 2 months to see a specialist. Today I had a 15 minute telehealth visit and I spoke with Dr. Tam. She spoke with me for 4 minutes (she was 10 minutes late), told me to go to urgent care, then transferred me to scheduling and refused to speak with me again. I had two simple questions I wanted to ask, but they refused to reconnect me. I was told she would call me back, but not when. I called three hours later and was told she refused to speak with me again. Last time I told the staff I was feeling disrespected and they told me to find another provider. I asked if Karen treats her staff the way she treats her patients, they said yes. It's bad. She treats her staff very poorly, and they treat you poorly in response. Karen has made a vicious culture and you shouldn't trust her with your well-being. If you have problems, they'll tell you to find another doctor. They don't want to help, they only care about how long you've annoyed them. read more

I came to my appointment on the 28th which they called me to schedule I showed up and they didn't answer the door or phone for an hour when the front desk IMELDA finally opened the she yelled at me and slammed the door in my face and closed my finger in the door read more

Karen Kim, MD - My middle finger is bruising - Internal Medicine Near Me - Los Angeles, California