Tilly has been going to Karen's K9 for years, and they've been wonderful every step of the way. She can be a little selective at times, but they've always been patient, kind, and caring with her. The fact that a dog with her quirks and sensitivities loves the staff as much as she does says more than I ever could!! Knowing she's safe and well loved when she's there gives me complete peace of mind. We're so grateful for the amazing team at Karen's K9! read more

I have been using Karen's K9 now for over 10 years (and two dogs ). They are the best and love my dog. He is only comfortable here (he is anxious) and loves coming here!! read more

I was so disappointed to learn you all were closed in January due to too many dog illnesses at the facility. But the fact that happened should be disclosed to any new boarders like us. Perhaps we would have taken our dogs elsewhere, or maybe we would have got them additional shots. But no one said anything. And I am upset. Last night we picked up the dogs after staying at your facility for 5 days. Malina now has kennel cough or the influenza and seems very, very sick. Won't go outside, eat or drink. Is coughing endlessly without stopping. This is awful!! And should be disclosed to everyone!! And the health department! LC Sent from my iPhone read more

Karens K-9 Care - Pet Sitting Near Me - Frazer, Pennsylvania

I'll keep it short: I am looking for daycare for my dog since we are new to the area. I looked on Yelp, contacted Karen's and was told to come in for a visit. We did, was surprised that my dog was even allowed in to play without them even looking at his vet records, and the guy working was sooooo rude. When all of the other dogs ganged up on him (he's kind of submissive and cute) in a circle and started humping him, he didn't even pull the other dogs off of mine. And I was RIGHT THERE. What would happen when I wasn't there??? My dog was terrified, chewing on the fence to get out. He has happily gone to daycare for years, but will NOT be going to Karen's. I wouldn't leave a goldfish with these people!!! read more

These guys and gals have earned my trust. This is the fifth time I have my wonderful furry Black Lab stay overnight with them, the last time for nine days, and he was happy as a clam. Totally customer friendly. Their cage-free customer business model is superb You DO need a reservation here because they're normally almost full. And as well, they also require you to bring food for the pup. But considering the good care, well worth it. Love them. read more

Great place to take your dog! The staff are friendly, interested in each dog, respectful and appreciative of their customers, and take very good care of my very energetic German Shepherd. read more

I can't say enough about Karen's and how well they treated our 5 month old puppy! They are awesome. We won't take our dog anywhere else!

Shopped around for a place to board my dog while we go away for a week. The one closest to me had just lost a dog somehow, so I wasn't about to use them. I found Karen's on an internet search, spoke with them on the phone a half dozen times, and eventually sent over the forms and brought my dog in to try it out. She stayed for two nights. She loved it. She didn't want to leave! She made friends and enjoyed a more active playtime than she gets at home. One of the reasons we chose them was their all day play. We'll be bringing her back before we leave for vacation. And I'm sure she'll love it. read more

Pug approved. Not to say that Ray has any opinion that would matter, but for a stuck up and almost cat-like dog like mine.. he does enjoy doggy daycare here. Probably because he is so spoiled by the staff here. Very friendly and caring services provided for you four legged children. I know that I treat mine like he is a baby... perhaps which contribute to his attitude. Oh well. They offer doggy daycare, grooming, boarding and fabulous flowers to look at. And every year there is a "theme" to the flowers. A-mazing. Be greeted by name and leave feeling relieved that your dog is in good hands. read more

Our pup has been going to Karen's since we got her 10 months ago. Not only does she come home EXHAUSTED, but they've also helped with her manners and training in general. We recently boarded her for a week, and it was a wonderful experience. The staff not only knows your dog inside and out, they get to know their human customers and are always friendly and and empathetic. I honestly can't say enough about Karen's. read more

Our guy has been going to Karen's K-9 for over 3 years. He's a 4 year old boxer and not easy to deal with. Guinness has extreme separation anxiety and can't be left home alone. The staff here has been amazing in dealing with him and his many phases of insane boxer moodiness. He's our child and I'm so thankful for this staff. Guinness is a regular at their daycare and has boarded here many times. read more

We love bringing our Chocolate Lab here. The staff is great and always very friendly. We take our dog, Count Chocula, for daycare a few times a week and he just loves it. He is always excited to when we pull in and just as excited when we pick him up. They have a shaded area and baby pools for the hot months. Their pricing is pretty good, but is even better if you buy a package. They offer 10 and 20 packs which saves you a few dollars a visit. read more

Absolutely love Karen's K-9's. They know my dog by sight when he comes to visit for a play day and grooming every other month. I feel like they really take the time to know each and every one of their client's(I am referring to the dogs) they care for. Cosmo(my westie) always seems very excited to go there and see all of his friends and always seems very happy when picked up. Cosmo is very important to me and I feel very confident that Karen's K-9's treats my dog like he is important! The establishment is very clean!!! And very well taken care of. The prices are very reasonable-I cannot say enough good things about them and the care they provide my dog!. He gives them 5 paws up!! read more

Karen's k9 is very accommodating and my dogs have a blast there! They can even get a bath before they come home. The employees always have time to answer any questions about your dog's day or night! They are the best place to go!! read more

We have used Karen's for close to 15 years for two different dogs and could not be happier with them - be it daycare, grooming or boarding. Both our dogs run to the car when told "Let's go to Karen's" and come home happy and tired. Employees are great, too. read more

This is as easy of a review as I can write. I've been taking Kody here for almost 2 years and have had nothing but great experiences, he loves it there (well he never actually told me that he does since... you know, he's a dog), he is always excited to go there, and always exhausted when he gets home. Another positive is being able to purchase "credits" in advance, you can end up paying about 20 dollars a day which is a good deal. My only concern is since it is close to my work, what I will do if and when I get a new job... read more

Thank you so much to all staff of Karens K9 for amazing care of my 2 dogs while we were out for 8 days . I can't be more happy knowing that my dogs were fine and having fun over there . I requested for a bath to one dog before pickup and they did not charge it and gave it for free . What a nice bonus . You guys rocks ! read more

We drive 30 minutes to drop our dog off at Karen's. He is a rescue and has been going to Karen's since he was less then a year old. Great socialization for Cooper and all you have to say is "do you want to go to school?" And he runs to the front door. When we get to Karen's we are treated by name and Cooper is picked up right from the car tail wagging. When we pick him up the staff knows all our cars (mine, my sons,my wife's) and regardless of who is working or who picks Cooper up the staff knows and they run out an exhausted and happy dog. The entire staff is amazing. I think the negative reviews are way off and this is our second dog we have had at Karen's. So that is over 15 years of experience there. I wouldn't lhave ave my dog anywhere else. read more

I've not actually let my dogs stay here because the conditions seemed deplorable. I walked in and there were dogs running around everywhere, no separation of different sizes. There was urine and other things on the ground, which I can only imagine dogs will be sitting/laying on. When i went inside for a tour I was greeted by more random dogs running around not crated. The smell hit me immediately. I would avoid this place at all costs. They are the cheapest doggy day care around, and there is definitely a reason. You get what you pay for. read more

I boarded my dog here overnight for a few nights while I was away. What drew me to this place was a free night for first timers, and the fact that the dogs don't sit in a kennel all by themselves during the day like other boarding facilities I've been to. He slept in a crate at night (like he's used to at home) and then played with all the other dogs from their daycare service in their large outdoor play area. I opted to not have him get a bath at the end of the week to save some money. That may have been a mistake because when I picked him up he smelled the worst I've ever experienced him smelling. I assume that was a product of all those days of playing with big slobbery dogs. Just by smell alone, I'm sure he had a lot of fun being here. It gave me peace of mind while I was away to know he was socializing and having fun. read more

This place is horrible. I will never bring my dog here again. She has gone three times. Each time she comes home with diarrhea and is sick to her stomach. This last time when I went to pick her up she was covered in shit. They did nothing about it. Their response was I should wash her when I get home. Do not go here. Trust me. read more

I never took my dog here for daycare or boarding so I cannot review them about that aspect. I was looking for a place to host a dog party. This location just built an addition where this could be held. I emailed the info email address and was responded to in a pretty quick time frame. At that point they let me know about the new building and that they could host the party. So I emailed back asking for pricing and not hearing from him for about a week from that email, I gave him a call... he wasn't in so left a message. Another week goes by without a call back so I call again. Yet again, he wasn't available and left another message. More time goes by, so I send an email here and there and still no response. Needless to say I didn't waste any more of my time and shouldn't of had to waste the month+ that I already did waiting for a response. It was very disappointing not to hear back and honestly to me, it was unprofessional and not how a business should be run. Glad to see the daycare aspect seems to be running nicely.... just need to work on getting back to customers who are willing to pay for their services! read more

I have had to use Karen's K9 now twice. Once for only two nights and the other for five, and they have earned my trust as well made feel secure about how my dog (Murphy) was while away. Very friendly and attentive staff. Murphy seemed to rather enjoy himself and feel welcomed himself as shown with a wagging tail! I was very nervous and reserved in boarding my dog, but with some reviews on Yelp as well the trail run, I will always feel secure about Karen's K-9 care and there ability to watching over my little buddy. read more

Horrible, not fit for a dog! My dog came home smelling, covered in urine and dehydrated. She also had diarrhea for a week and was sick to her stomach. read more

I just wanted to post an update because I was extremely disappointed to see that Yelp spammed my review. I signed up just to post a review for this company, as we were so very pleased with our dog's stay at Karen K-9's, and we wanted others who love their four-legged kids as much as we do to know that in our book, this is the place to go! read more

First off, I love Karen's K-9. It's a saving grace for my energetic boxer/beagle mix! I was looking for a place to take Hefner when we got him from a rescue at 6 months and we wanted to socialize him more. He really blossomed after going to daycare, he loves to play with all the dogs now (even at the park) and people. German Shepherds were an unsettling thing for him at the park but after daycare he plays no problem with them! We've been taking him over 5 months now and the employees know Hefner everytime we go, they knew him the second time we took him! Which made me feel better about leaving him. They have dog turf on the ground that they regularly clean and sometimes a little pool outside for hot days (dogs are given small group pool times which I really like). They have grooming services, but I've never used them. They also have good deals if you buy in bulk days but I don't feel like we take him enough to need them. Anyway, love the people and love the way they care! Thank you Karens K-9! read more

I have been taking my dog here for about a month now. She has only gone 3 times but she loves it. I have never seen her so excited to be dropped off before. The staff is very friendly. They remembered us after only one visit. I can't say that about the other daycare we tried in the area. read more

We have had a great experiences with bringing our pug, Gabby, to Karen's K-9 for boarding when we're on vacation. We've tried two other places, and Gabby hated going to both. And I can't blame her, she would spend pretty much the whole day in a cage with very short exercise breaks. At Karen's she's out running around and playing all day. Karen's has always been accommodating on fitting us in on short notice, and the staff has always been very nice. Great place. read more

Our dogs have been going to Karen's K-9 for years. In the morning our two are waiting by the door eager to start their day. Everyone at Karen's knows each dog and owner by name as well as each dogs unique personality. They always mention anything they notice about our pets, sleeping excessively, skin abnormalities etc.. Special items, like medication are never a problem and done correctly. Boarding is a breeze as our dogs get to spend each day with their buddies. Security is fantastic with a double set of doors at drop off/pick up then a secured transit area and another door into each play area. They are extremely diligent in keeping each dogs vaccination records up to date. If I forget to provide a current copy, I am politely reminded. Our dogs are happy going and happy at the end of their day. We have recommended Karen's to friends and all are very pleased. The holiday decorations are great and show how much the staff cares about the environment for our pets. I would give Karen's K-9 more stars if I could. read more

I cannot tell enough people about how Karens has been the BEST thing that has happened for my dog and me. He absolutely jumps for joy and waits by the car on days when we do our morning daycare routine. The staff treat him so sweetly, even though he is an unstoppable energy monster. I drive 25 minutes out of my way (each direction) on my commute from Audobon to Philadelphia to go to Karens because they are simply unbeatable. Having daycare for my dog has helped me manage my life and spend crazy Bates' energy, despite my outrageous work schedule. Thank you a million times over! read more

I am so grateful for finding this place, The staff is great. Understanding and they take care of my dog like gold. My first time taking my dog there I was fairly nervous because he had never stayed anywhere overnight outside of our home. They made me feel, calm, safe, they didn't mind me calling every day to check in, they kept me fully updated. When I picked up my dog from doggy day care, He was extremely tired he had played so hard. He loved it there. !! I will continue to take him there when i have to go out of town. There is NO BETTER PLACE Overnight care then here. Sammie says thanks;) read more

Malvern is packed with daycare facilities and I have visited them all. Karen's is definitely the best and the best price. They recently got a new facility next door to the old one and the play areas are so much bigger. I have been taking my dog there almost a year and while they may be "kids" that work there, they have all been the same people who know my dog very well and know his behaviors and habits. i have a high-energy dog that needs other high-energy dogs to play with and those dogs aren't always there on the day I take him. Karen's is very accomodating and gives him his own area to play in by himself when he can't be in with other dogs. Other places wanted to charge me $150 a day (and it would be at their discretion as to how long it takes) to "train" him to be with other dogs in the play area. That felt like a scam to me... My point of this post is that Karen's is very accomodating, the facility is great, my dog gets plenty of play time either with other dogs or just the workers, and he comes home happy and tired :) Don't spend 40 dollars a day so your dog can Watch TV and get a massage twice a day...just let them be a dog and take them to Karens. read more

I was staying at the Sheraton for few weeks with my dog in September. We tried Karen's on Yelp recommendations. Free first 1/2 day- went well: my dog is 5, a rescue pup shy, quiet Scout gets along with all dogs. Next couple of 1/2 days went ok and when I was late 5 minutes staff was gracious , didn't complain: told me she got along fine altho she didn't want to get out of the car. The first week of my new job I dropped her off for the day and when I picked her up and we got back she was ears back. The guys told me she was great, got along with all the dogs. Tuesday night petting her I felt some type of bump on her leg- crusted blood . Washed it and saw a cut. Ok a dog altercation. I mentioned it the next day at Karen's, they all said no idea, they'd put her with the passive dogs, keep an eye on her, etc etc. I liked that plan we all agreed. Well that next night I took a look at her and there was a cut over her eye, blood crusted. When I washed it I saw it was pretty deep. Totally unacceptable. I paid for a week, but no way was I taking her back. The dogs to people ratio are like 20-1 ??? chaos! While they seem like good folks there is no way they can watch or see what happens, they clearly didn't even after a warning. My dog has been in daycare around the country, never had issues. I was so angry I don't even recall if I called, I think I did but never got a call back- regardless my dog was hurt and I told them . They didn't do as I requested and they lost a customer. read more

When we moved to Malvern several months ago we had already selected a dog daycare for our dog before we even moved. Our dog is our #1 priority and he knows it!. When we visited Karen's K-9 initially they stood out above the rest as caring, knowledgeable, and explained how they work to the very last detail. The other kennels we visited were just not very receptive and I felt as if I was imposing on their day (keep in mind we only visited (3) kennels, so this doesn't speak to all in the area). And now that our dog is going we couldn't be happier. They know him and all his quirks, they give us updates if they see him behaving in an unusual manner (which means they are paying attention), and they always are very quick to retrieve and accept your dog when you show up. We have also had him groomed here and boarded him a few times. Excellent bang for your buck, and leaves you with the reassurance that your dog is being looked after while you are away. read more

We were staying at the Hampton inn in exton and were looking for a doggy day care place so that our beagle mix could have her winter adventure while we had our own in the historical district of Philly. We were met by Steven who is one of their trainers. Their outdoor play area was fenced in and included a large tent, a doggy jungle gym and lots of toys. If its too cold they let the dogs go in to warm up. After the trainer assessed our dog and checked her vet records, they seemed comfortable letting her in for the day. Even though we made it clear we were visitors to the area, they insisted on not charging us as first time clients. They even recommended donating to a shelter if we want to keep up the doggy karma. So we picked up some cookies from the nearby strawberry bakery when we came to retrieve our pooped pouch at the end of the day. She appeared happy and well cared for...and promptly passed out on the hotel sofa when we got back. read more

Wish I could give NEGATIVE stars!!! They are HORRIBLE. I couldn't be more DISAPPOINTED!! I trusted them with my 11 wk old lab puppy one day for doggie daycare and it went well that day (or so I thought) so I took her back on Halloween for another 5 hour day. When I went to pick her up her eyes were pleading me to rescue her and she couldn't have jumped in my arms faster (unlike the first day she was there). That should have been my 1st sign but they said she was spoiled and had her in a bumblebee costume so I believed them. I asked to take a photo as she looked cute and they said, no, that the costume was hers to keep. That should have been my 2nd sign...but I put her in the car, gently removing the costume and she yelped..(yep, 3rd sign!) but I thought maybe it was velcro of the costume against her fur or something. But when we got home I saw she had a BIG BITE MARK on her belly!! They apparently were using the costume to HIDE it!! When I called, they said it may have happened in the morning and they put some cream on it...NEVER did I get a call or any information upon pick-up!! No apologies, no other information, nothing!! I asked for the morning worker to call me and explain more and never received a call back... If that's what happens there when there's evidence of something happening...what happens there when there isn't??!!! I certainly hope no other dogs are harmed there...but I STRONGLY advise NEVER using Karen's K-9!!! read more

I had an appointment to get my yorkie groomed today at Karen's K9 but when I arrived there the groomer's door was locked. I then called them and they proceeded to tell me that the groomer quit and my dog couldn't be groomed today. They never called to let me know so I drove there for nothing and they weren't even apologetic. This is the second time that they cancelled a grooming appt with little to no notice. They are not reliable and I would never use them again. read more

We have boarded our boxer at Karen's a few times and they have been very accommodating with her on short notice and pick up times. They even offered to go get her more of her special food when we extended her stay yesterday. She has never hesitated when we dropped her off and has been eager to get in the gate and socialize. They recognize she gets super excited and vocal and calm her down. by the time we are pulling out, she is happily in the yard. Whenever we drive by, dogs are happily playing in the yard with supervision. read more

Karens K-9 is great! Katie has a great time, is well taken care of and completed exhausted when we pick her up. Staff is great and care a deal about the care they give the dogs. read more

i live out of town and I visit my family often. I bring my fur baby to Karen's every time I'm home. The staff always know her name. Even if it has been months since she has last visited. This warms my heart. Elon, my dog seems to love it there. Excited to go and a challenge to catch when I pick her up! read more