Have been using Pet nanny for several years now to care for our zoo of 2 dogs and 2 cats. They are not used to being alone so we need in home and frequent care for them when we vacation. We've built up a great deal of trust given the excellent care of our pets, and home, when we are away. Cannot recommend enough and huge thanks for providing the peace of mind and quality of care so we need and expect so we can enjoy our family trips and know our gang is well taken care of! read more

We used Pet Nanny for several months until one day we saw their employee abusing our very fragile dog. They will deny it happened, but we saw it with our own eyes. read more

I have been using Pet Nanny for 13 years and they always go over and above to make sure my babies are well taken care of. I never worry about them when I am away. The sitters always communicate multiple times a day and send adorable pictures. There is no one else I would trust! read more

This group has been watching my pup for years and I've recommended them to a number of friends. We've used them for vacation dog sitting and now that I've started a new job in the city we've added midday walks. It's a great value for the care of your pet in your own home. Also they are great with schedule changes and quick responses to last minute needs. An honest and loving team of pet lovers. Highly recommend! read more

Summary - do NOT use this service... I went against local friend's dog walkers and decided to give Pet Nanny a try based on their stellar ratings and, in the end, it was a bad decision. At the time of the service, we had a 11-week old puppy and the sole reason of the service was to take the puppy out, feed, play and ensure she was entertained and cared for during the days while I was traveling on business (I typically work from home and can care for the dog during the day). I scheduled two early sessions with the service to see how the dog would enjoy the service and they went well. Scheduled for an hour each time, Jackie and our pup worked out well and she was well taken care of for an hour (I was in the house but not present during the session). After two successful trials, we decided they were the right service for the week I would be away and we needed a bit of assistance. When the service came during the week, Jackie was only there 45 minutes on three of the five days and just over 30 minutes one of the other days... good thing I have security cameras installed at my house, otherwise I wouldn't have known that she wasn't there for an hour! I don't have footage for the 5th day, but I assume she wasn't there for an hour as well. To add to it, the notes she left said she spent the majority of the time outside, when in fact most of the time was spent with her on her phone. If I am paying you to care with my dog I expect the majority of the time you are at my house you are playing with/caring for my dog. I am not unreasonable and know you may need to text, look something up, or make a call, but when you spend a chunk of time sitting on my couch waving your arm with a toy, that is unacceptable. When I called the service, I was told that they would check and see what happen with Jackie. I received a call back stating that Jackie didn't know it was a 60 minute session and thought it was a 30 minute session. The manager Sue explained it was "her fault" because they don't put the times on the sheets and she wouldn't expect Jackie to know what price was 30 vs. 60 minutes. This is where it really didn't make sense: - You're telling me that you offer different times but do not put them time of the sessions on the sheets for your employees and there is no way for them to know how long a session is supposed to be? - If it was 60 minutes for the days I was there for the trial service and she stayed 45 minutes three of the five days, I think she knew and was just trying to take advantage of us. Maybe this is just one of the walkers, but based on the information provided by ownership, I would think this happens more often than not. Needless to say they refunded me 1/2 of what I paid for the service and that is the ONLY reason they received a two star vs. a one star rating. read more

I found out last minute that my boyfriend and I were both going to be out of town at the same time. We had just moved to Newtown Square the week prior from California, and did not know anyone in town, let alone the state! I am relieved to have stumbled upon pet nanny through yelp- what life savers! Its a very affordable service, and they were super accommodating with my last minute situation. They set us up with Megan, a short drive from us, who was willing to stop by daily to check on our two cats. They provide a free app- petwatchman- which is really cool. It tells you with GPS when the petsitter is at your house, and for how long. I looked forward to the updates about what my boys were up to when I was gone- when the app wasnt working for a couple of days as it was being worked on, they made sure to get me Megans number. She texted me daily when she was there and filled me in what the kitties were up to. I have another trip coming up, and my boyfriend travels for work, so we will be needing a pet sitter again. There is no question as to who we will go with. Pet Nanny gave me peace-of-mind knowing a professional would be there with them when I could not. read more

Pet Nanny main line is my go to for pet sitting and dog walks for my two hounds. the internet website for scheduling and instructions on my pets is very straight forward. Pet nanny is very accommodating in scheduling last minute when I've had to do so on a few occasions. Their prices are reasonable for this area. I have experienced 3 of their pet sitter employees for my hounds, all have been prompt, courteous, and respectful. I enjoy that they text me photos of my hounds during the visits :) I also like that Pet Nanny has expanded their service offerings and will water plants, get mail, do errands. I have not used this service yet, but Pet Nanny offers carpooling for your dog, which I expect to use in the future to pick up my dog from the vet or daycare when I am not able to. 100% recommend to dog owners in the area! read more

Caring, smart, sensitive pet sitters. Excellent customer service!

We needed a last minute dog sitter since we had the chance to get to the beach for a weekend. A friend recommended me to Pet Nanny and everything about the service (how they treated us and our dog Lulu) was great. Our dog has to take medicine at different times of the day, which can get complicated but the sitter seemed totally on top of it, and Lulu seemed great when we got home. Their Pet watchman app also sold me on their service too and it was great having that extra peace of mind knowing our fur child was well taken care of so mom and dad could have some fun. read more

Mariann took care of our pups and sent us updates and photos all weekend. Pet Nanny is a very professional business with loving, caring dog sitters. We love it! read more

Pet Nanny has been a lifesaver! After a whirlwind move to the Devon area, we had to scramble to find a pet sitter to walk our dog at lunch and also check on her over the Thanksgiving holiday. On short notice, the Pet Nanny team (thanks Sue!) responded to our inquiry and planned out all the details of what we needed and scheduled our initial visit with our sitter for two days later. Everything worked out great and we are thrilled to have Pet Nanny look after our dog. It's been everything we could have wished for. read more

I was so incredibly anxious to fly across the country for a week and leave my kitty alone for the first time. I briefly thought of boarding him and couldn't handle the thought of my baby alone in a cage for an entire week so I started looking into pet sitting options and found Pet Nanny through a Google search. So glad I did! From the moment I sent in a request for a price quote to the very end of my service, Pet Nanny was always incredibly responsive. My pet sitter, Katy, was absolutely lovely and equally as communicative. While I was gone, I received texts (and pictures/videos!) from her every time she visited. She left the cutest notes, too. While I was away, Philly was slated to experience a big snowstorm and I was nervous about my cat being left alone but Katy immediately texted me that, no matter what, she would make sure kitteh was taken care of. I was able to full enjoy my vacation because I knew that my kitty was in amazing hands. I would unequivocally recommend Pet Nanny to anyone. The prices are slightly better than competing agencies and the service you get in return is unmatched. Thanks for letting me enjoy my vacation worry free! read more

I thought something was a bit off but I ignored it because I'm not usually a great judge but when I got home my dog seemed acted like he'd been terrorized. Won't be using this one again. read more

I cannot say enough good things about The Pet Nanny. I was so used to leaving my dog Ben with a family member but I was convinced by a friend to have a conversation with the Pet Nanny owner about their services. I travel a lot for work so it's not unusual for me to need extended care for Ben. The Pet Nanny's team is super friendly, extremely thoughtful and most importantly- professional. This is not your average dog walker. From the moment I scheduled until I returned, the staff made me feel comfortable leaving the care of my dog in their hands. The Pet Nanny lives up to their stellar reputation. Added bonus: just as an added sense of security, The Pet Nanny has their own app called Pet Watchman. It lets you know in real time when the visits are happening. So cool... read more

I've been a client of Pet Nanny Main Line for more than 5 years. I have 2 dogs and a cat so it's tough to get a neighbor to help out. They are easy to schedule with and the sitters have always followed my instructions to the letter. My kids enjoy the pictures that they text to us each day. I would definitely recommend Pet Nanny. read more

I've been meaning to write for a while. Over Christmas, while I was away for two weeks, my neighbor, who I asked to sit the cat called me because she threw her back out.I totally panicked but called Pet Nanny, who I have used before. They replied right away, picked up the keys and my cat didn't miss one feeding. And I have used them several times. They always have great pet sitters and as a business, they are very reliable and responsive. I recommend this service to anyone. Great job! read more

I highly recommend Pet Nanny of the Main Line. All of the pet sitters have been wonderful with our Westie. She does not even miss us when we are away! Sue Hickey, the pet care coordinator, is always very helpful. We had a family crisis which required last minute pet care arrangements. Sue rallied a group of terrific pet sitters and made sure our furry family member was well cared for while we were away. read more

Great people. I feel so comfortable leaving my dog Eddie home knowing Pet Nanny will be coming in and taking such great care of him.

We've been using Pet Nanny for several years, and I can't say enough good things about them. Knowing that our, ahem, sometimes high-maintenance pitty is in the hands of sitters she knows and loves is worth every penny. Carol watches our girl Tippy about once a month when we're away, and she goes out of her way to make her time with Tippy extra special. She brings toys and treats (taking care to ensure they jive with Tippy's dietary restrictions) and always leaves a detailed diary of her visits. We'll continue using Pet Nanny because it's simply the best that we've found! read more

The Pet Nanny service was extremely professional! Our Pet Nanny, Allison, met with us and our cats before our vacation to learn of our pet needs along with our pet's personalities and hiding places! Allison sent me e-mail updates as well as left us a written log of each visit. When we came home, we found our cats happy and healthy and our home was neat and clean. Allison also took care of taking in our mail and cleaning our litter box! read more

There is no one that we trust more for our pet walking, visit needs! We have a high energy dog, and whether we have a long day out or are on travel (which we do frequently) we can relax knowing he's in good hands. I highly recommend! read more

Freaking awful. Their website stinks, it's always down. I tried to register and contact them for close to 2 weeks with no response at all. I left voicemails, not a single call back. I did get about a dozen promotional emails... so that's working. I shouldn't have to work this hard to talk to someone. Stay away read more

This is my first time taking the services of a pet sitter but I couldn't feel happier. My cat is a former stray cat, quite shy, but very dependable on the human presence. Therefore, I avoided going anywhere for extended periods of time since I adopted Hector. Pet Nanny Main Line was very organized and prompt with all the administrative information and asked me to fill in a thorough form about my cat's characteristics and all sorts of details. You'd be surprised, but not all pet sitting companies do that and I felt relieved to know somebody wants to know so much! They assigned us Cathy, a very experienced pet sitter. When I first met Cathy I gave her tens and tens of instructions and details with my cat's routine. I even printed the directions and left stickers all over the places because I was concerned she might not remember all those many details. But she listened carefully and didn't get annoyed by my excessive teaching. She kept me posted twice a day with pictures/short videos and texts/emails about Hector's life. I felt so close to my baby for the entire period (10 days!)! I asked her to also stay with Hector on the balcony a bit when it's sunny and so she did. She played with him at every visit and I know that b/c my cat is now asking me to play even more than before! What a spoilt brat! Hector also bonded with Cathy very quickly even from her first visit and I could see him in the videos being happy with her. Cathy even did nice extra things: before leaving I had a washing machine accident and the cycle didn't finish in time and my towels and a pillow were doomed to stay wet for 10 days! I had to ask Cathy to put the laundry in the dryer when it was done. I was feeling uncomfortable, but she didn't seem to mind and I found the towels nicely folded upon return. Thank you, that was very sweet! Also, even if she was instructed to clean the litter in the evening, her last visit being in the morning, she cleaned it in the morning to let me relax as I got home from my trip! I find these small details very important in describing a person's quality. Thank you Cathy and Pet Nanny for professionalism and reliability! read more

I have used Pet Nanny for 3 years for our 3 energetic dogs. It is always stressful leaving the pups behind when we travel, but I have total peace of mind that Marina will be there to care for them. The on-line booking process is simple and they accommodate all special requests. I highly recommend Pet Nanny! read more

I love Pet Nanny! They are extremely professional and responsive. My dog walker Cathy gives me great peace of mind that my dog is in wonderful hands. She texts me cute little status notes and pictures which makes me feel like he is being cared for by a family member. I can go away- guilt free. Thanks to the Pet Nanny, I highly recommend them, read more

Pet Nanny is the most professional service I have ever used. The reservation and payment process is easy to use and incredibly efficient and our sitter goes above and beyond in caring for our elderly "exotic" pet. We are fortunate to enjoy so much peace of mind when traveling! read more

It is such a relief to be able to go out of town and know that your pet is in the best hands. Pet Nanny always provides that security to us. Our cat is elderly and requires special care and attention. Over the years that we have used this service the staff has always been professional and trustworthy. Our recent sitter always goes above and beyond to make sure our cat is happy and safe. read more

LOVE LOVE LOVE the Pet Nanny! Rocky is a very important member of our family and we've been happy with the service and comfortable leaving him in their care for walks and visits on many occasions. read more

We have been using Pet Nanny for 4 years for our daily dog walks and for cat care when we are out of town (our dog usually comes along). I cannot say enough about this company! They are beyond professional, kind, trustworthy, and helpful. They respond so quickly to all requests. Over the time we have been using them we have utilized about half a dozen sitters and every single one was truly amazing. They have even picked our dog up from daycare for us! The staff literally bends over backward for our fur-babies, and we couldn't feel more secure in their care. They are the absolute BEST!! read more

I've been using Pet Nanny Main Line for the last couple years and highly recommend their service. In addition to mid-day walks, we have used their service for many overnights from anywhere from 2 - 14 nights. The sitters are reliable, dependable and trustworthy - I've never had any issues. I have 2 dogs and I'm always confident they are being cared for in a loving way while I'm away. I always have peace of mind with Pet Nanny in charge of my dogs. read more