My father is a current patient for rehab there and may I say I am very disappointed. He has not…read morebeen dressed in two days, is not getting the rehab he needs to heal from his back surgery . They leave him in bed all day. Tonight i came to visit at 5:30pm and he hadn't eaten. At 6pm I asked where his dinner was and was told they "forgot". They said they would order him a tray soon. Here it is 6:16 and he still hasn't eaten. The care here is below standard. Every time I visit the nurses are outside smoking. There is no security as well. I don't know what kind of haphazard facility is run here, but my father is not receiving the care we told he would. I'm very dissatisfied. 6:20pm and they just now asked what kind of sandwich he wants? That doesn't sound like a well rounded dinner.

My mother was a patient at Community Memorial after suffering a stroke. She had excellent care at…read morethe hospital then the next step was finding rehab care which was at Crestwood Manor. Not knowing better, she was admitted into Hospice care which basically meant to Crestwood Manor that they did not have to care for her. When we were first told about her transfer My father was assured he could visit every day. Later, we were told it was 2 visitors once a week but the same person could not visit. The Hospice team consisted of a nurse & chaplain. Both were lovely people but I would never agree to Hospice again. I instructed Crestwood that she was not to have any medications I did not approve. They assured me but later found out she was kept on a certain drug so she didn't complain when they changed her---as the staff told me. I obtained all her medical records later & found she was given the drug I instructed them not to give her. This probably led to her death.Hospice did not give her any medications. Crestwood cut off our visits, they had a COVID issue from a staff member which they assured was controlled. They told us my Mom was safe, no worries. Two days later they called me around noon to say my mother stopped breathing. Suddenly she developed non-symptomatic COVID & died. Who was with her? No one- they just walked in & found her not breathing. The nurse that called was ice cold and spoke like she was giving me a weather report. I was in shock- this was supposed to be a highly-rated care facility. Several of the employees spoke to me about her care & basically said she was in a bed alone unless Hospice came by. Within two hours they called again to see when I would have "the body" removed. I was told they did not have room to keep her. I did not even have time to call family members, or console my Dad & when this arrogant nurse called. I filed a complaint against this facility not only for their lack of care but also for the way they treated me. I was told to pick up her belongings---I questioned about the risk of COVID for me. I was assured everything would be cleaned before releasing however, they tossed her things in the front seat of my car- nothing was cleaned, and picture frames broke. Please avoid sending your loved one to this facility for any rehab or aftercare.

Very nice, clean place. Food is very good. Family member is there for rehab, highly recommendread more

The facility is decrepit and dirty. The second floor smells of nothing but urine. I worked in…read morehospital settings and have never smelled any care unit, long term or otherwise that smelled this disgusting. Also, they disregard patient rights, catering to family members with ill intent. On their cameras, if they have them and had they paid any attention, they would see a family member horse collaring a patient. Yet they cater to this person, and isolate the patient against their will. After speaking to the Ombundsman of the Center for Aging, Veterans Affairs, my attorney, and my father's VA advocate (whom the facility and the family member used as a scape goat to deny the patient's rights) all told me this was illegal. They deny patients the opportunity to speak to or see their family members based on the wishes of the power of attorney. As I said, this is illegal based on the information conveyed by ALL the above sources. They have also taken incorrect notes regarding calls of the patient. If they can not take proper notes, how could their charting POSSSIBLY be done accurately and correctly? Charting is the way in which a facility covers their ass and ensures patient safety, i.e documenting medication, baths, incidents, etc. If they fraudulently note phone calls, what should we expect from their charts? They don't have the common sense to note that more than one phone may be under a single cell phone account. My father was denied calls from me, his daughter, because my cell phone number is under my mothers account, his ex wife. They did not, however, note the number was not my mothers which they easily could have, as I left them my phone number, and my step mother has my telephone number. So, duh! Also the halls are lined with equipment which according to several oversight agencies this is considered highly unsafe and is not allowed. However, patients in wheel chairs find it very difficult to move through the halls. Apparently, this facility has a very high fall rate as well, which is no surprise. Emergency services would struggle to navigate the halls in a code blue situation. Of course, its likely the nursing staff would take a while to notice that someone had stopped breathing since while I was there a patient was yelling for over an hour and a half because they were sitting in filth. NO ONE HAD CHECKED ON THE POOR LADY. We had to seek help ourselves. The facility is falling apart. Light fixtures hanging, wall paper hanging... The excuse? COVID. COVID was years ago. Come on. This place should be shut down. I also wouldn't feed a dog the food they feed their patients. The nursing home business is quite lucrative so this is very indicative of how their administrators and directors feel about their patients worth. This facility should be shut down. Dying here, neglected and alone, are people's family members, Veterans, loved ones, HUMAN BEINGS! ROSEVIEW SHOULD BE ASHAMED OF THEMSELVES. Can't wait for the Department of Health to get involved.

Brandywine Living at Reflections is a beautiful community with a team of dedicated staff who go…read moreabove and beyond to make residents feel safe and loved. I highly recommend this community if you have a loved one who needs memory care. Call the Community Relations Director at 732-785-3370 to schedule a visit, you will be happy that you did!!!

I was looking into places for my parents. Spoke to Leann Frentz several times. Very difficult to…read moreget a hold of as well. Explained the entire situation, their financial situation etc.. When it came time for the paperwork there was another text exchange asking about the 2 year guarantee because my parents would fall short of it. She text me "Just be transparent on the financial form, that way we can plan for when they start to apply" That Friday the director started getting involved asking questions. Only to wind up denying them despite what I was told. Director Melissa Hingher told me she was going to talk to someone else at corporate and get back to me. 1 week later hadn't heard from anyone. I escalated it to their corporate office when Kenneth Segarnick emailed me back saying he received my email that was sent to the CEO Brenda Bacon. We scheduled a phone call and he backed them 100% didn't care what was in writing. Stated he wasn't a party to the conversation, but I have it in writing. Bottom line be careful with this place, they will tell you what you want to hear but won't back it up, they are liars simply put. Makes me wonder if they do this with admissions, what would they do when it came to care.

Ambient Home Care served my very elderly mother for a number of years. We found the staff caring…read moreand competent be they hands-on caregivers, nursing staff or administration. Ambient provided good service for a fair price. They were easy to work with and went the extra mile. They handled things at home, took her to appointments while she was able, and made sure we were informed of changing situations. We were very pleased with the services they provided and would recommend them highly.

If you have an elderly parent in need of 24/7 assistance DON'T use this company. Their aides have a…read moredifferent idea of clean than we in America do. They ruined my mother's cookware by not properly cleaning it and we had to replace it. One of the aides stole clothes that were stored in suitcases in the basement. Many of them talked on the phone for prolonged periods of times and behaved negatively toward my mom when she wanted them to attend to her. One of the aides actually walked around singing while my mom tried to entertain a guest. There are other companies in the same price range that actually know how to treat seniors. Stay away from this company. They talk a great game, but fail to deliver.

An absolute pleasure to be greeted and have a lovely conversation with Mat and Kris. Answer all my…read morequestions, very helpful suggestions and help me with all my needs. Truly a personal relationship, very far from the cold, corporate miserable people at he "Big" pharmacies.

Walked in when they opened. No one else in the store. Two…read moreLadies behind the desk. Never a good morning. Nothing. Crutched in and asked about a knee scooter. "Cash or check or Credit card. We don't take insurance, we don't have a billing department". Short and not friendly at all. As if I was bothering them. Then it's rent for a month or buy one. Do you have different ones. "No we just rent one type." Again no extra information that would be helpful. I said I'll order it online and walked out. This place stinks. Steer clear if you can.

I had interviewed many candidates to care for my mom. Affordable Senior Home Care went above and…read morebeyond to ease my mind and set in motion the transition for a caregiver to tend to her needs. The office staff is professional and caring, putting your mind at ease right away. The aide was knowledgeable about her duties all while give compassion and companionship to mom. I highly recommend their services, if you are considering homecare for a loved one start with this agency.

The entire staff and especially the home health aides are extraordinary. Extremely professional,…read morecaring and well trained. Their services provided a great level of peace of mind while they cared for my father. Thank you

The staff at Twin Boro is amazing. My therapist, Eddie, is amazing. He is so patient with me even…read morewhen I'm screaming and crying from the pain of him bending my knee. Drew is awesome, too, and funny. Lol. The entire staff is amazing.

Was a patient at Twin Boro for about 4 months to help me out a shoulder injury. The entire staff…read morefrom receptionists to physical therapists & assistants were warm, welcoming, helpful, and all around great and provide unbelievable care! The office is clean, large, and has Al the equipment you need to get you back in shape. I highly recommend them.

I went to Ivy for pain in my left leg that was the result of spinal stenosis. After a limited…read moretherapy session of 6 weeks I was really pain free in that leg. I continue to do the exercises to this time. The office staff were very helpful and pleasant when I was there. I have no complaints about my experience there.

If there were 10 stars I would, I have had PT on may occasions over the years, due to several…read morespine surgeries Christine is by far the best therapist I have ever had. She is so knowledgeable, caring and compassionate. She explains everything she is doing and why . Over a year after by back surgery I was still unable to reach my foot. After about 4 treatments I was able to with ease . Again she is the best I have ever come across . She also has a fabulous team of therapists on her team. I HIGHLY RECOMMEND HER