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    Karisma Restaurant & Coffee Bar

    5.0 (1 review)
    Closed 11:00 am - 9:00 pm

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    447
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    1 year ago

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    Peña Blanca - Mofongo de Pollo con salsita a la Peña Blanca

    Peña Blanca

    4.5(111 reviews)
    6.8 km
    $$

    Great food with large portions. Great service and ambience. Most people were dressed nice, but you…read moredon't have to. There seems to be plenty of street parking.

    i've never waited this long for food while being completely ignored by a server. we waited over an…read morehour and the only time our table was acknowledged was when our bread was brought out. meanwhile, we watched larger parties get served before us and even saw people who arrived after us finish their meals. after waiting an hour and 45 minutes, we finally gave up and asked to pay for what little we had -- bottled water, soda, and bread. i understand places can be short staffed, but that should be communicated upfront so customers can decide if they want to stay. as soon as we were paying for what little we got, our food suddenly came out, and it felt like they just expected us to accept it and be happy after all that waiting. when we brought everything up, there was no real effort to make it right, which made the whole experience even more frustrating. overall, it just felt like our time was completely wasted. nunca había esperado tanto por comida mientras el mesero nos ignoraba. esperamos más de una hora y la única vez que se acercaron a nuestra mesa fue para traer el pan. mientras tanto, vimos cómo atendían a mesas más grandes antes que a nosotros e incluso vimos a personas que llegaron después terminar sus comidas. después de esperar una hora y 45 minutos, decidimos rendirnos y pedir la cuenta por lo poco que habíamos recibido: agua embotellada, refresco y pan. entiendo que pueden estar cortos de personal, pero eso debería comunicarse desde el principio para que los clientes decidan si quieren quedarse. justo cuando estábamos pagando por lo poco que recibimos, salió nuestra comida, y parecía que simplemente esperaban que la aceptáramos y estuviéramos contentos después de tanta espera. cuando expresamos nuestra molestia, no hubo ningún esfuerzo real por solucionar la situación, lo que hizo la experiencia aún más frustrante. en general, sentimos que nuestro tiempo fue completamente desperdiciado.

    Photos
    Peña Blanca - Image letting you know you've arrived

    Image letting you know you've arrived

    Peña Blanca - Pan artesano

    Pan artesano

    Peña Blanca - The dazzling courtyard with accommodating seating

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    The dazzling courtyard with accommodating seating

    Karisma Restaurant & Coffee Bar - steak - Updated June 2026

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