Teach the lady that's working front desk some manners !Could be the rudest person I have came in…read morecontact with in many months! I was using the drop box outside until someone made a bone head decision to install a different style box that requires most drivers to get out of the car so it defeats the purpose! And the you haft to go inside a deal with the lady with wire rim glasses and hadn't discovered what a hair brush is for. And she acts as though everybody comes in everyday and should not ask a question! Jan/15 /2026 10:30 am

The US Post Office at Cedar Bluff installed new drop off boxes in their parking lot. The problem…read moreis, NO ONE CAN REACH THEM FROM THEIR CAR! Whatever award is available for government inefficiency, this one should be at the top of the list. Installing a mobile drop off box that doesn't work from an automobile is the epitome of stupidity. GOVERNMENT FAIL!

I would like to congratulate Tiffany and Dustin on excellent customer service. They spent all the…read moretime necessary to help us solve our problem with mail forwarding. They were very kind and professional.

Feels interesting to review a post office, ha. I've went to this location often (25+ times or…read moremore), so take it for what it's worth. Location and parking are good with no issues; it does get busy but have enough space to handle the volume. The staff themselves have been generally helpful with very rare exceptions sometimes. My only ever observation is that due to not having enough workers that they may be stretched thin at times, leaving certain times of the day with packed lines (been in them before). Then again, in those same observations I get entertained with the amount of folks that come up with nothing prepared and they have to work each one from scratch. That said, going 4.5/5 here! Thankful for the workers here and helping us to all get the things that just arrive on time.

Customer service is dead in 2017. No one use it anymore. The post office on Cedar Bluff never…read moreanswer their phone. My mail usually end up in my neighbors mail boxed.

The most unknowledgeable and unprofessional staff. I printed off $500+ of Every Door Direct Mail…read moreand the staff including both supervisors had 0 idea how to process it. They "redirect" you to the Weisbargar location ... so I have to drive to the other side of town for assistance. One of the staff members advised they "just aren't trained on how to process EDDM manually". Do not give into them telling you you have to go to through a 3rd party, that is 100% bull.

As someone in sales, customer service is huge to me. I am so disappointed in the Cedar Bluff post…read moreoffice. As someone who does over 30k a year with them business wise, the lack of care I have experienced from the workers who deal with my route is terrible. Seriously considering paying more and dealing with UPS. Multiple missed pickups a month as long as I have lived at my house- often weekly- 2 in the last 3 days the mail has run (which are always scheduled in advance)- and I get home from work and have to scramble to get to the post office.

I have used this location for my shipping for years. I don't need it often, but every time the…read moreservice is fantastic. I had to drop off a return last night and it was kinda bulky, and the young man met me at the door to hold it open for me. They're always kind, friendly, polite and respectful. Truly a pleasure.

The crew here is ALWAYS on point, very helpful and efficient…read more I have used them for years, printed and shipped for my business and personal use. They always remember me and are upbeat and kind. Side note: Not sure why someone would post a 1-star review, but from what I see this person just complains everywhere they go.

I love this UPS store. It may be twice the price to ship here over USPS, but it's worth every penny…read morein my opinion. The people who work here are so friendly. They've offered to tape my boxes for free, are efficient with everyone, and smiled and welcome us even when it was 5 min to close. I really avoided shipping anything before I found this UPS store, now it's an easy task and I know I'll be met with smiling faces!

I dropped off a package here to return to Amazon. It was a quick efficient in and out experience…read more Thank you.