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    Tully Rinckey - Syracuse

    Tully Rinckey - Syracuse

    2.8
    (8 reviews)

    I contacted Tully Rinckey for assistance with a complex employment litigation matter. From the…read moreoutset, their team carefully assessed the matter and explained each step in a simple manner. I was reassured by the preparedness and professionalism of their lawyers. There was regular communication throughout the process and any question were answered quickly. What I liked most was that they clearly explained the reasons behind each decision. Such a sincere and organized service is truly commendable. I can confidently recommend this firm if you are looking for cometent legal assistance.

    ** Tully Rinckey's response to my reviews is disingenuous. We already addressed this matter…read moredirectly with the firm. The only options presented were to continue paying them to correct mistakes in their work--despite their already having the necessary information and documentation--or to close the matter and receive only the unused portion of the retainer. They had the opportunity to resolve this privately and chose not to. ** My 88 year old Mom and I retained Tully Rinckey after a year and a half of fighting dangerous snow/ice, blocked ADA access, egress aisles, repeated maintenance failures, and misleading "100% maintenance-free" representations in our 55+ senior community. We hired the firm to advise us regarding breach of contract, fraud, discrimination, and landlord retaliation under New York Real Property Law § 223-b, and to prepare a strong demand letter. Attorney Ashleigh Rousseau billed $1,815 to review our materials, research ownership, and draft the demand. Despite having the necessary information already directly in front of her, the draft was a complete failure. She addressed it to a former employee, mishandled basic ownership and recipient details, misstated our timeline, and omitted major facts and claims. Instead of forcefully addressing the retaliatory non-renewals, rent increase, ADA and egress issues, misleading "100% maintenance-free" representations, and serious impact on our household, Rousseau's draft merely asked for clarification, future procedures, and meetings. The demand read like an invite for tea and crumpets rather than the powerful legal demand we were promised. The necessary information was not missing; Rousseau simply failed to accurately reflect the facts we paid her firm to review. Between her subpar work and the "supervising" attorney's billing, a majority of our $4,000 retainer was consumed producing a defective draft. When the firm expected us to continue paying to correct Ashleigh's errors, we refused. As a result, we lost the majority of our retainer and walked away with nothing. I absolutely do not recommend Ashleigh Rousseau or Tully Rinckey. Run.

    Law Offices of Christopher R Smith

    Law Offices of Christopher R Smith

    3.0
    (2 reviews)

    Chris Smith just completed my closing for my first home. He has been exceptional. Very responsive…read moreto anything I needed and got back to me as soon as possible, and was with me every step of the way. He did an excellent job and will be using him in the future. I would highly recommend!

    We just encountered the worst experience with this attorney, Christopher R. Smith, Esq. on our…read morefirst home purchase. He was referred to us by our realtor and our mistake is that we never researched him before proceeding to seek his legal services. We asked him his legal fees for a new home purchase and he categorically charged us his flat fee for his services. Later on we detected that he had indicated an entirely different amount in our closing disclosures without discussing anything with us. Also, although we had clearly communicated and told him that we were not interested in homeowners title insurance, he went ahead to get it for us again without consulting us. On researching him, we found out that he sells title insurance, and is an examining counsel for the same title insurance company from which he purchased ours without consent despite saying "No, thank you!" When we drew his attention to these, he quickly got belligerent towards us. Although we had sought his legal services, he never contacted us to familiarize us with the process or give us directions on what to expect through the process. Rather, we had to do our own research on what to expect every step of the way. The issue that broke the camel's back for us: at our final walkthrough the house, a problem was detected that we requested fixed before we close on the house. This is a basic right of every home buyer. Although it is common practice for sellers to offer credit for detected problems on a house, it doesn't erase the buyer's right to request a fix instead. As our legal representative, we expected Chris to be on our side and work in our favor as all professional attorneys do. Instead, he began mounting pressure on us to close on the house despite the detected problem. This is violation of a buyer's right. If the buyer prefers the problem fixed instead of receiving credit, this right should be respected without any intimidation whatsoever. He wanted us to accept credit for this problem and close quickly (because we had exposed him on the earlier issues and he wanted to get done with us) and we preferred getting the problem fixed instead before proceeding to close. I could not believe the intimidation and threats this attorney hailed on us in attempts to frighten us and to compel us to rush to close. He is the most unprofessional, uncaring, and unethical attorney I have ever seen. He has no interest in, and certainly has no respect for the rights of his clients. We are considering launching a complaint with the bar on our experience with him. He completely mistreated us and had zilch interest in defending our basic rights as his clients.

    Maether Law Firm

    Maether Law Firm

    3.5
    (2 reviews)

    That's a quick lengthy response to my negative review. Before closing occurred,I dropped off survey…read moremaps to Bryan and asked him how my closing check would be mailed. He stated it would be mailed overnight by ups further I didn't realize nys lawyer have time restraints when responding to a client .I have emails where Bryan is asking for more money to mail my closing check via UPS overnight. He knew I would be leaving by by before closing on 9/22 and I gave him forwarding address. He finally mailed my check 3 days after closing via $8.40 priority mail. I received check on Saturday 9/27 after banks had closed. It appear any client who responds with a negative review has inaccurate statements. I did email on 9/23 at 12:34 asking him why I hadn't received my check . Before you hire this lawyer make sure you read the highlighted paragraph of engagement agreement.

    Bryan was our lawyer for the purchase of our first home and he provided us with excellent service…read morethat allowed us to feel like we were truly in the best hands. He walked us through everything patiently and expertly, he was quick to respond to any emails and get any paperwork done, and he always did a thorough job with our case making us feel like his top priority. He always made sure we were informed clients to make the best decisions during the process. We are so happy to have found him and all his positive reviews are well-deserved because we did not regret our choice. We will definitely come back to him next time we need him!

    The Marrone Law Firm, PC

    The Marrone Law Firm, PC

    1.0
    (2 reviews)

    DO NOT HIRE THIS LAW FIRM UNLESS YOU WANT TO ADVOCATE AND FIGHT FOR YOURSELF when an oversight is…read moremade on your skilled nursing home Medicaid application. After taking their enormous fee up front and delaying the start date for the Medicaid penalty process costing the family more money, an OVERSIGHT was found on the firm's submitted Medicaid application resulting in an additional MASSIVE penalty. This oversight was based on an estate distribution between my mother and myself. And I, as a non-expert, thought a legal waiver from my mother that was drew up by an attorney would cover the estate share percentage indifference to satisfy the Medicaid application. However, as the "SO CALLED EXPERTS" in the Medicaid application field, this law firm should have REVIEWED, IDENTIFIED and CORRECTED this oversight BEFORE the application was submitted. But instead of OWNING up to their oversight and FIGHTING FOR THEIR CLIENT to REDUCE the massive penalty, the owner of the law firm decided to gaslight me with some law jargon and falsehoods saying, I thought I would not have to pay any penalty after ALREADY PAYING over $127,000 in penalties. He continued on by stated there was NOTHING THEY COULD DO about the oversight to REDUCE THE PENALTY at this point. Furthermore, he went as far as to PERSONALLY DEGRADING me with a NASTY EMAIL because I called him out on his oversight that ended up hurting the family. But it was actually before I received his nasty email that I concluded that this law firm WAS NOT going to provide their CONTRACTUAL DUTIES and ADVOCATE for their CLIENT. So, I decided to FIGHT FOR MYSELF. THEREFORE, I CONTACTED THE MEDICAID CASE WORKER WHICH RESULTED IN REDUCING MY PENALTY IN A MATTER OF 15 MINUTES, SOMETHING THE LAW FIRM CONFESSED THEY COULDN'T DO. I guess they should hire me with a "CAN DO" attitude to get things done. Moving forward, I hope the owner of the law firm reads this because MUCH OF THE TENSION between the firm owner/paralegal and myself could have been AVOIDED COMPLETELY if they had just CALLED ME BACK when I asked them too. THREE TIMES I asked them to CALL ME, the CLIENT, with EACH LACK OF CALL BEING MORE UPSETTING THAN THE LAST. However, instead of BEING BOTHERED by a 10-minute conversation with their client, which probably would have resulted in keeping the relationship on course, the owner of the firm decided to write that nasty email, which probably took him more than 10 minutes, resulting in DESTROYING ANY SENSE OF RELATIONSHIP with their client, UNFORGIVEABLE! In my mind, besides not owning up to the oversight and FIGHTING for their client, not CALLING back their client was the most UNPROFESSIONAL and UNPARDONABLE act a law firm owner could have ever done! If this UNETHICAL PRACTICE continues, clients will not come knocking. And just as a tip, besides not calling a client back, when you decide not to advocate or fight for your client, responding with ARROGANCE is not a good look for any business. Finally, as a past manager and business owner, if this law firm owner responds negativity to this review, he has not learned anything and will not be improving polices/protocols for his business/firm or future clients.

    The Marrone Law Firm took over from my previous law firm. I looked them up and saw they offered a…read more"no obligation consultation". I called them to schedule that consultation and was told it would cost $300. I inquired about that fee and was told it meant I wouldn't be obligated to hire them after the consultation. I suggested that their statement was misleading and any law firm would likely offer the same thing. I also asked isn't a $300 fee an obligation??? My view is; Why would you hire a law firm that misleads you from the very beginning?

    Karp Law Offices - divorce - Updated August 2026

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