I've brought my car here a few times now and the service is always great. Stewart is always very transparent and honest about pricing, and you never feel like they're trying to upsell on unnecessary services. read more

Stewart and the mechanics that work with him are kind, fair, honest, trustworthy people. I can say this after going to Kartek now for the last 3 years for services. If you want a white glove VIP experience, take it to your dealership - this is not that kind of place but they have always worked hard to fix issues with my car and never overcharged = read more

He didn't fix the rattling bushing in the rear of my Mazda 5 - instead he decided to fix something in the front (without consulting me first) and bill me. I went home with same rattle in the back that i came in with. He was rude and passive aggressive about the whole thing. Super lame experience. read more

Stuart has the best interest of his customer at heart , He will never recommend to do things that are not necessary. John has been performing regular maintenance our car , he is an excellent mechanic with an attention to details. Thank you guys your quality work is appreciated read more

Stuart went way above and beyond for us on a Saturday so that we could have a used car purchase pre-inspected and evaluated...he stayed 2 hours past his usual closing time to finish the work. Now that we have purchased the car, we're taking it back today for repairs he noted. I'll follow up with another post after repairs are made. Alan OK so we had repairs done today; a bit of a hiccup owing to the wrong part delivered for the car causing a 3 hour delay, but the work was done per the quote and appeared to be of workmanlike quality. Still 5 stars. read more

I needed an inspection done as I wasn't sure what my dealer was telling me was accurate. Stuart was knowledgeable and honest and the cost was reasonable. read more

If you have ever been apprehensive over the "stealership" invoices for maintenance and auto repair this is your guy! Stuart Cheng and his mechanics are very careful with your money. He consults before he makes a move on your ride, his labour and parts charges are quite reasonable, the invoices are meticulous and detailed and he runs a conscientious shop. Al S. read more

This guy has been awesome to me. Came with a car I was gonna get inspected. He chat with me over the receipt of the work done in the car which was missing a valuable information. He must've spent a good 20-30 minutes and didnt charge me a dime. Cool dude! read more

I take my cars to a mechanic on the north shore where I live but needed a mechanic on Main Street to check out a potential used car purchase. Stewart the owner was accommodating, beyond meticulous and provided a detailed report on the car at an extremely reasonable amount. This garage is busy for a reason. They do amazing work at a reasonable price and I was so very impressed with their honesty. I would have no hesitation to returning here for any car concern and have already recommended them to friends in the area. read more

This is one of the most impressive experiences that I have ever had in a repair shop. Stuart is extremely honest and thorough. I have recommended him to friends who live downtown because I was so impressed. He took over an hour to fine tooth comb a used car that I bought. He is so particular and erudite. Don't bother going anywhere else. All negative reviews here are phoney. It is impossible to receive anything but great service. I saw him interact with several happy repeat customers and I wish him well and continued success. Stuart is a treasure. read more

I have been going here for 2 cars and 12 years. Fred used to own the shop with his wife, but now it's Nick. the place is nothing fancy to look at but the guys do great work and I have always found them to be very honest and tell you up front if something does not need to be fixed for a while. Great shop rates also. They kept my old Mazda running for years but I hardly see them anymore with my Acura but when I do I don't get sticker shock read more

Amazing place! Highly recommend this shop. Stewart was very helpful with my prepurchase inspection: very straightforward, honest, and truly went above and beyond my expectations. Will be coming back! read more

Mr Cheng is an honest guy. He talk nicely to the customers. The price he charged is reasonable. Thank you Mr. Cheng! I highly recommend your shop to all my friends. read more

Kartek Auto was recommended to me by a friend. I was looking for an affordable maintenance shop for my wife's older Toyota. I met a new owner who I discovered to be knowledgeable, professional and affordable. Over the last year this shop has performed some "major" work on her car. I brought in my own parts and all work was completed in a timely and professional manner. Also very affordable. Very decent shop rates with certified technicians who had years of experience. I just had for snow tires, on rims, installed for $30. Simple as that seems, I can't be bothered and don't want to do it myself. Yes, I highly recommend Kartek Auto Serviced. read more

This mechanic shop is a SCAM! They purposely charge and change parts of your car when it doesn't need to be JUST SO THEY CAN CHARGE YOU FOR LABOR!! I brought my car there just for an oil change and Stuart said I needed to fix ALL breaks and tried charging me over $700. Then I took it elsewhere and they were honest and told me my brakes were still at 70% and just the left caliper needed to be changed. The total i paid was roughly $250. They have gotten away with this with people I know SO MANY TIMES CLOSE THIS PLACE DOWN! Also, one time when I took my car there for a minor issue/check up, I had a clanging noise that started happening from the outside. I took it back to kartek aand after paying money to have it looked at, the clanging was STILL there. He couldn't figure out what was wrong and when I took it to the new shop I go to on Kingsway, all they had to do was tighten a loose screw. He figured it out very fast and couldn't comprehend why I was being charged for labor that was never fixed in the end and the issue was SO easy to figure out. They also scammed my dad and a friend of mine. This is the WORST mechanic shop I've ever been to and the people writing good reviews are probably paid to write these or it was a long time ago before Stuart started managing the shop. He pretends to be on your side but is really just trying to clean your pockets. PS: I hate this place SO much that I even made a YELP account JUST so I can share and warn everyone to stay away from this rip off scumbag liar of a company read more

Outstanding repair shop! Quality work, reasonable prices, solves your problems and outstanding customer service! Stewart has a PhD in mechanical engineering so he can sort out what needs to be fixed accurately. He will clearly explain to you what needs to be done, how much it will cost and how much time it will take. His mechanics are very experienced and top rated! Best experience I have had in Vancouver to do a Find and Fix cost effectively... Highly recommended! read more

Highly recommend! Kartek is the best car fixer I've ever experienced in Vancouver, and I've lived here my whole life (and have been soaked by both the rain, and car mechanics, many times). Great service and friendly staff, very reasonably priced, and Stewart, the owner, never goes ahead with a repair without a full investigation and followup explanation. Not surprisingly, he also happens to have a PhD in mechanical (plus computer programming) engineering which came in handy on the last visit, when there was some weird electrical control panel failure with the dashboard (lights out, no heat, no fan etc.). It should have cost a fortune, but he located a second hand part from a wrecker, and fixed it for a fraction of what a dealership, or any other local mechanic, would charge. Plus, he checked out a few other minor issues while he was at it. Thank you, Dr. Stewart Cheng! read more

I was surprised to see favourable reviews for this place. Perhaps it is due to a change in ownership. Anyways, last month I made an appointment with these guys. When I arrived at the due time, I was told to come back in half an hour. When I returned, I was told to wait another half hour. When they did get around to inspecting my vehicle (I was under the impression that it was to be free, considering not only the large billboard advertising a "free estimate" but also the verbal confirmation I was given when I initially made the appointment), they charged me $30 simply to hoist my vehicle up and tell me what I already knew in addition to a few extra phantom problems (non-existent upon getting a second and even a third opinion). read more

5+ Stars! I've lived in Vancouver for more than 20 years and seen a lot of mechanics, Kartek is by far the best. It's the only place I will bring my car. There's never a problem with any of my vheicles that they haven't been able to fix. Stuart is an honest mechanic who takes the time to explain what needs to be done, I never feel stupid or get the feeling he's over-charging or being dishonest. Kartek: honest, trustworthy, skilled, timely and friendly. I highly recommend trying them out, you'll never take your car anywhere else. 5+ stars! read more