Alan and team beautifully refinished a 10' long, 25 y.o. dining table that I bought and shipped from California. It was complicated to say the least but Alan was very helpful and flexible. The table had a fair amount of damage. We discussed the approach and I visited halfway through to make sure the color was right. Make sure you are specific about what color you want. The table turned out beautifully, it actually took my breath away. I'm so happy with the result and it was a pleasure working with Alan and his team. read more

Karzen Restoration - 25 y.o. table looks like new! - Furniture Reupholstery Near Me - Hoffman Estates, Illinois

As the husband of a woman who just wouldn't let this chair die, this restoration business did a fine job in bringing our good ole chair back to life... After many days of doghouse living for throwing this chair in the alley, this business that restored the chair placed a happy smile on wife, which makes me happy... So if u have what you think is an end of life piece of furniture, DONT throw it in the alley before you call Alan... read more

Karzen Restoration - Furniture Reupholstery Near Me - Hoffman Estates, Illinois

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Steve came out twice to fix a blue velour sofa we have and has done an amazing job both times. Very responsive, on time and extremely professional. If you need anything done with restoration of furniture I would highly recommend this group of professionals. read more

I had an end table that was originally my husband's grandmother's table. It was in pretty rough shape, but my husband loved the table that reminded him of his deceased grandmother. I was hesitant to have it restored because I didn't think anything could really be done to make it even semi nice again. When I picked up the newly restored table, it was beautiful and retained the charm of the original piece without evidence of the damage that had been done to it over the years. When I brought it home, my husband was thrilled to have his grandmother's table looking so wonderful. He shared a picture of the table with his parents, who teared up at the sight of the restored table. Alan's loving restoration of this table meant so much to my husband and his parents. The care they took in restoring this family heirloom ensures that I will be back for several other pieces that need a little TLC. I would highly recommend Alan Karzen Restoration to anyone looking for a company that will care for your restoration as if it were their own family heirloom. read more

Had a brand new table with water damage from a leaky vase. I called Alan and they first tried to repair it but were unable to do so. The table needed to be refinished. I am in awe at how quickly and professionally the refinishing was handled. Not only did they refinish the top, I also asked for a piece of glass to be added to the top in order to prevent damage in the future. (On a side note, I have had only miserable experience with glass companies) Alan and his crew were able to refinish the table and get the glass top back to me within the week! It is very rare that you find service like this these days! read more

Wow!!! A five-star review! No wonder when only the negative reviews are deleted. I did not have a positive experience with this company and still have a ruined sofa, and now a missing review. Interesting. read more

Pros: Mr. Karzen is reasonable priced and will pick up and deliver your items free of charge. Cons: The actual work is done by other people, which is supervised to some degree by him. He can also be a little abrasive at times, and is a little fast and loose with deadlines. Overall, I would say that I have had an OK an experience with his business so far and would maybe hire him again to restore other furniture, depending on the specific piece. If I were a customer in the future the one thing that I would do differently is making sure that I had a written agreement about the work to be done instead of just a receipt. We had a little hiccup, which he corrected. He does have business ethics and integrity, which I think is his best feature as a small business owner. read more

I had a wonderful experience with Alan Karzen Restoration. My mom's 50 year old furniture (which had been in storage for nearly 4 years) (two love seats, two cane chairs, four dining room chairs, an antique desk chair and small marble table), were brought back to life. The furniture is just beautiful!!!! Alan dropped off material swatches and really provided top notch service. I have a few more items that need some TLC and will definitely contact Alan. read more

I had an old vintage leather couch and a wooden table that needed desperate repair. Alan was very helpful, on time and restored the two pieces of furniture in as good as new status. I like how I dealt with the owner directly who answered all questions and who explained how to maintain the lasting finish. Recommend to all!! read more

Great Service, the chair he refinished and lamp look brand new, I did not even recognize them when they came back. Very Reasonable and a quick turn around. I will us him again in the future. read more

We have hired Alan Karzen numerous times for our home and business. From a dinged dining room chair to a burned kitchen table to an office desk. Alan is ALWAYS fair, on-time, professional and the work is always of the highest quality. I wouldn't for a second hesitate to recommend Alan for any of the services he offers. If you're looking for a stnd-up guy, he's your man!!! read more

Great service. Fantastic workmanship. Alan restored both our breakfast room and dining room sets(all chairs and tables, including refinishing and reupholstering), plus an older formal chair and desk. Reliable, reasonable, goes the extra yard. Highly recommend. Would use him again without hesitation. A+. read more

Mr. Karzen and the service his business offers is amazing. We had a couch that needed the guts reupholstered and he steered us in the right direction for picking out an amazing fabric. Then his team went to work and he delivered a beautiful reupholstered piece to our home. Definitely will return for more work in the future and I highly recommend to anyone looking to have something refurbished or reupholstered. Worth every penny!!!!! read more

I had a horrible experience using Alan Karzen Restoration. Besides doing a poor job on my antique buffet, they also damaged the piece while delivering it back to me (they did try to repair it, but the damage is still visible) and charged me double what I had been quoted when he picked the piece up. Alan said he would call me with any changes to the quote, but did not. Underhanded business practices and poor quality work. Beware of sweet talking Alan! read more

Did a great job of replacing out cushion on our kitchen table and bar stools for a reasonable price. Would highly recommend

We used this service on 2 tables that I scratched the crap out of. They did an amazing job on the one that I actually took a chunk off the edge. The other one had surface scratches & some were "cross grain". While it definitely looks a lot better, it clearly still had pronounced scratches upon delivery. I was really surprised that they would even deliver something in that condition since they said it would be completely "fixed". I would have expected a call & then come to the shop see & have explained what the issues were. He had several explanations that seemed rather hollow. But, I came away EXTREMELY IMPRESSED because he immediately offered me all my money back. I would DEFINITELY recommend him for basic refinishing & would definitely use him again. This level of honesty is rare today. He has a great sense of integrity!! read more

Over the past few months, my wife and I had the opportunity to work with Karzen Restoration in connection with several antique/vintage furniture pieces. What a pleasure. The work was absolutely top-notch quality craftsmanship. Alan was friendly, responsive and kept us fully in the loop on the progress of the work. Everything was completed with time and budget expectations and we are thrilled with the end product. HIGHLY recommend! read more

Alan Karzen and his team of furniture restorers are excellent. They refinished a dining room table and chairs and bedroom chest of drawers and dresser and did a beautiful,amazing job. They even were able to fabricate a chair's leg. They are all lovely people to work with and even finished the job early. The gentleman Alan sent out to do some touch up work on other pieces was terrific as well. I will definitely use them again and have recommended them to friends and the designer I'm working with to decorate my home. Very reasonably priced as well. I think Karzen Restoration is super! read more

I have always done my own furniture restoration in the past, but I had come across this old Victorian dining table that had obviously been abused. There was actually newspaper print imprinted on the top of the table, most likely from not being used and letting junk sit on top of it for years. The detail on the sides of the table was just gorgeous and I was unable to pass it up, even though I knew restoring it was out of my league. I had met Alan Karzen in the past at Chamber of Commerce meetings and decided I would give him a call. What sold me, without even seeing his work, was that I knew he loved furniture and restoring furniture by the way he spoke. He even said to me, "It is so nice to see somebody with taste for old furniture." The process went flawlessly, from when his staff picked up the table at my OLD house, until they dropped it off at my NEW house. I can not be any happier, nor can my wife. When she saw it, all she could do was gasp and say, "It's beautiful!" Thank you to Alan and his staff for this. You know the saying, "Happy wife, Happy life." Mine just got a lot happier!!! Dr. Joseph Ethen read more

Karzen Restoration did an expert restoration for us on a family heirloom that was damaged recently during a move. The antique tea cart is now just as nice and original looking as when it was built over 60 years ago. The owner himself, Alan Karzen, also picked up and delivered our item making sure it was ready for us when he promised. Great service from true professionals, thanks for saving our treasure! read more

My Heywood Wakefield coffee table and two end tables were returned today. Alan and his company did a wonderful job. Could not be more pleased. These tables are 42 years old and showed it. They look like new. We will use Karzen Restoration again. read more

I am very pleased with the quality of workmanship that Alan Karzen Restorations did on six Asian teak dining room chairs and the re-stuffing of eight chair cushions. The chairs needed to be re-glued and the chairs needed a firmer cushion. Work was completely quickly and I am completely satisfied. I would definitely use this service again. read more

I had a piece of furniture that needed to be repaired due water damage from a leaking roof. After giving me an estimate of $2,500 for the breakfront which he valued at $10,000, I called Alan Karzen to pick up the furniture for repair. He made a derogatory comment about my home then winked at me. When loading the furniture into his van, he left the drawers sitting on my snowy driveway on a day when the temperatures were hovering at freezing. When my general contractor questioned him on it, he was then rude to her. He bumped the furniture against the door frame on the way out. Angie's List offered a coupon for 10% off labor. When I asked him about using it he told me, "I'm working for your insurance company... well, I'm working for you but your insurance company is paying me and they are not interested in a discount." He did not honor the coupon. Due to a change of circumstance, I decided not to have him refinish the piece and hired someone else to pick it up. Mr. Karzen charged me $400. When I questioned the high charge he said it was for his time. He came out twice (once for the estimate, once for the pick up), gave an estimate and "kept my furniture safe". I do not know of any company that charges for estimates or charges $400 for pickup and a few days of storage. He said he would prefer cash but would take a check upon pick up. The furniture was not at his shop but in another location and apparently the work was being done by someone else. That person only wanted cash and gave my workmen a very hard time but finally accepted the check. read more