Wow. This was the most unprofessional party vendor that I ever encountered. I had to order some…read morecarnival items like the cotton candy and popcorn machines along with some high bar tables. The tables were OK but the carnival games were a whole other story. These are the times when I wished I could give zero stars or even negative stars. Don't be fooled by the general high rating! I spoke with the representative and he made me think that nothing would have gotten wrong. I was assured by his professional customer service but on the day of the event, everything went awry. The delivery men wouldn't bring our items to the 5th floor, speaking of an elevator fee that we didn't pay. Not once was that fee mentioned and the items came so gut wrentchingly nasty that me being a popcorn lover I don't even want to know whether or not people clean their machines. We had to clean the machines ourselves. At first the box of materials were not left with the rest of the items. When I did find it, I discovered that the box was just a ripped up cardboard box that had the popcorn oil all over it. Hey party rental thanks for not even providing us a full fledged box, you're too cheap to even give us a new cardboard box for our machine supplies. I kept calling the guy too because the two machines had the worst instructions ever. It might as well have said "put oil, put kernels". Where are the oil to kernel ratios? Good thing I'm more familiar with the cotton candy machine, but one of the heating knobs were actually missing. I almost set our event venue on fire with that dang popcorn machine, with smoke everywhere. Perhaps you guys should clean your machine before using it, so you don't kill yourself or others. The cotton candy machine had all this already burnt sugar on it and the bowl section was covered in dirt. After a while of calling the rep, I would say that he shut off his phone because it went to voicemail. Sorry to bother you, but if you guys did your job right the first time I wouldn't have had to reach you. For some reason also they didn't even pick up their machines next day, why would any event venue be okay with you picking up after 4 days later? Dear Brooklyn party rental, I cannot believe you guys call yourself a company. Thanks for letting me know first hand to NEVER rent from you again. Also, you're welcome that we finally cleaned your dirty as heck machines.

The easiest rental company to work with! Was making a dinner party and wasn't sure how to set up to…read moremaximize the space. I called and gave them the dimensions of the room and they gave me the right set up! The tables & chairs were delivered the day before the event so I was able to set up early! Oh and the best part of the night was the cotton candy machine !! We served it as dessert for adults ... very well spent $150. Everyone left saying they hadn't had cotton candy since they were kids !! I would recommend BPR to anyone making a party from small to big.

I called them last minute for a party and boy did they deliver! Reasonably priced and professional…read more They even made great suggestions. The arrangements were gorgeous! They were already done setting up when I arrived.

Have been meaning to leave a GREAT review for Christine and her team. First of all, she could not…read morebe nicer to deal with. Second, she is extremely creative, easy to work with, flexible and handles last minute requests. I had the pleasure of working with her on our Walk in Sept and then she really "rocked it" for our Gal, making the floral centerpieces look weak in their place. Just recommended her to my wife's firend for a Shower and I know she'll do a great job. PLEASE support Sky High and the very good people and business they are!!

A year ago, I needed last minute chairs for my baby shower and came across this family owned…read morebusiness. I am alleviated to find them again for my babies birthday because they have great deals compared to others, and they work around what you can afford, also have so many varieties.

Second time using them and both times had a great experience! They were on time and very…read moreprofessional and friendly. Our party ended late so they just let us keep it until the next day with no additional charge. Highly recommend! I plan on using them for all future parties.

They must have changed ownership or management. My company used them in the past - at least 6…read moretimes. I gave them a wonderful review, because that's what they earned. Then, I reserved two bouncy castles for our event this year. Signed a contract. Paid them. Requested Dept of Consumer Affairs permits, and a COI. They said they were waiting to receive those. We were getting closer to our event. I still did not have the documents. FOUR DAYS before our event, I get a message to call them. I could not get through for some reason, so I sent an email requesting a call. "We have bad news. We did not receive our COI or permit. (Their website banner says that they are fully insured and DCA licensed!) FOUR DAYS BEFORE OUR EVENT!!!! I had to scramble to find replacements. It cost us an extra $375!!!! This is not a wonderful review. That's what they earned. The only good news is that we received our refund.

Great price, supper easy to work with! Will use them again!…read more We order a large water slide and typical bounce castle. They came on time, where helpful and fast with set up. We asked for a late cleanup - 7 pm which was no problem. They came a little early and waited till The right time.

We hired Ace & Jack's Casino Party 4U for our fundraiser last night and they were amazing!…read more From start to finish Edison guided me through the process, gave great suggestions on ways to raise even more money and helped make this one of our most fun and successful fundraisers to date. Cynthea in the office was a terrific help, the tables were exactly what you would see in an authentic casino and the dealers were professional and made everything so much fun for our guests. The whole experience was amazing and the feedback from our guests has been non stop positive today. If you need a professional casino company, Ace and Jack is the best!

So much fun! Great people and they teach the least experienced people to participate. A great time…read morewas had by all. I will definitely have them back and am recommending them if you want to have a really great night!!

Awesomeness This place rocks the house…read more Great atmosphere Great staff Affordable and just plain cool They actually do a great job

I Loved bringing my child here. The women are great with the kids. Its hard to trust anyone with…read moreyour children but here, it's a great vibe. I highly recommend this establishment.

Great communication and fair prices. Wayne is very prompt…read more I requested a tent with walls for Thanksgiving.

Wayne's World delivers. Always picks up your call. Prompt service…read more Promises delivered when other party rentals couldn't be bothered. I will definitely be using again.

Spaceous, great place to have family functions and social gatherings. The ambiance is very cool.read more

DO NOT BOOK WITH THIS VENUE!!! HORRIBLE EXPERIENCE!! This has got to be the worst experience I have…read moreever had with any rental space. If I could give them 0 stars I would. I rented this space for the repast for my mother's funeral. The funeral home gave me the recommendation. Since I had a very short window in which to plan the funeral, I decided to go with the recommendation. I went to the venue and there was no one there. I called the number and a gentleman answered, he told me to hold on and someone would be with me shortly. We had no further conversation before he put me on hold. I was on the phone for quite some time and then decided to hang up since I saw two women approach and I thought one of them may have been the owner. It turns out they were also looking for a venue. A few minutes later a woman called me back asking if I was still interested in renting the space. I said yes. Her name was Aida. She told me to wait, she would be at the venue shortly. She arrived after a few minutes, took us inside and showed us the place. It was a nice space. She informed me that inside could hold 200 people and if that was not enough, the outside could accommodate an additional 40 people. I thought it sounded great and went to their office to finalize things. Once in the office, I was told that it would cost $3500 for the rental. I agreed and offered to pay with my debit card. Aida told me that it was better for me to pay with cash. I said I did not have enough cash on me but would go to the bank to get the rest. I gave her $300 as a deposit before I left for the bank so that she could see that I was serious about renting the hall. While I am at the bank getting cash, I get a call from Aida asking me if her boss spoke with me previously (during the 30 seconds when he answered my initial call to tell me to hold on), I said no. She said well the price is $5,500. I was floored, I said I was just in your office and you told me $3,500! I told her I was not paying anymore. She tried to haggle with me and I said no. I should have gone with my gut and gone back to get my $300 and cancel the arrangement right there. Anyway, she said ok and we went back to pay the balance. She asked me how many table and I said 20. On the contract it was divided by 10 round and 10 rectangle and 2 tables for the food. This was on the Monday before my mother's funeral. Let's fast forward to the day before my mother's funeral, Friday May 9th at 8:30pm. I get a call from Ida saying that they do not have enough chairs and could I downsize the amount of people I was having. I could not believe what I was hearing. In addition to the grief I was dealing with because of the passing of my mother, and the other stress from planning a funeral, here comes this woman, with no regard to what she is asking me. How do you downsize for a funeral repast ? Should I have started calling people that night to tell them not to come? I'm just at a loss of how any business owner can see that it's ok to do that. I told her to call Henry so we could speak with him. She called me back to tell me Henry would speak with me in the morning, the morning of my mother's funeral. I said absolutely not, he has to speak with me tonight and that my mother's funeral started at 9 am the next morning and I would not be speaking with anyone at that time. After some back and forth, Henry finally called and I spoke with him. I told him that it was extremely unprofessional for them to call me at the last minute to tell me that they did not have enough chairs to accommodate the 200 guests that I would be having. He assured me that all of the chairs were there and he would make it work. Needless to say, when the woman I hired to decorate the tables came to set up the morning of the funeral, she informed me that there were only 12 tables set up. She took a video of it for me. At that point I asked a cousin of mine to make some calls and tell some of the people coming to the repast to not come since we were unable to accommodate them. How utterly embarrassing for me and my family. I went to the office to deal with the matter the Monday after the funeral. I told them that I should receive some kind of compensation or reimbursement for them not being able to fulfil their end of the contract. Henry initially denied that there were not enough tables and chairs and then told me that he would need to look at the camera footage to see what the story was. I tried to reach out to him and Aida several times and there has been no response. The next step is court. So if you value your money, PLEASE DO NOT RENT FROM THEM. They lack any semblance of integrity. You as a customer deserves better. And imagine, this is a man who is running for Queens Borough President. If you don't have integrity or ethics in your business practices, how would you expect him to have it as Borough President?! Integrity is ingrained in the fiber of our core, you Henry Ike have shown you have none of that.