Not want I thought it would be…read more.. Happened there to celebrate a friends birthday with a splash! The good thing was we got in with the three of us at the same time for mani-pedi. Sad part was they were using polish that was old and running out. Weird...right! My friend unfortunately didn't even get to have the colour she wanted. Anyway... hope it was just a bad day for them. Hmmmm...

This was my third visit to casbah in last three years . My very first visit was equally pleasant as…read moremy recent one but don't know how i skipped writing a review. Anyways, please don't miss enjoying their services if you are in the city. You step into a different world here. Even though its in the middle of the city and in a busy plaza but once the doors of the spa closes behind you, the noises of world also shut down. ( maybe thats just me) I was excited for cbd oil body massage coupled with derma facial. I just love pampering myself and they provide the means to you. First you are greeted , and then taken to change room/locker room. You get your locker with a key, a cosy and warm bathrobe, slippers and anything else like a rubber band or face mask. The bathroom has toilet and showers. Vanity has all the required items like a blow dry , roller, pins and stuff. Change and be seated in the relaxing lounge to have a cup of tea or wine until ur esthetician comes to take you to your room for services. Omg, my esthetician was having the most soft hands i ever felt. She was very professional and did good job. Whole experience was relaxing and smooth. Massage bed is heated and they don't uncover your whole body but parts by parts to massage so you are warm and covered the whole time ( letting the shy people know that ) . They have cool range of products to pick from and also they would suggest if that suits your skin type. Once your service is done, you can still relax m chill in the lounge and pay to leave whenever you are ready. I haven't tried anything else there but they do have manicures, pedicures and make up application counter apart from facials and massages so check th out.

I bought a spa package (from a discount site) for this place not really knowing what to expect, as…read morethere were no reviews at the time of my purchase. But for the money, I thought, "how could I go wrong?" I'm really glad I bought it! When I walked in, I was a little surprised at the simplicity of the decor (for a spa) but I was greeted warmly and offered a glass of water. I was a few minutes early, so I waited until they were ready for me. When I entered the treatment room, I was surprised to see 2 massage tables and thought I should mention this because I know many people like to go for couples' massages. This would be a great spot for that. The room was fairly large and had somewhere for me to leave my clothes and hang up my coat. The masseuse handed me a pair of disposable panties (nice touch) and left me to get settled in for my exfoliation treatment. The linens on the massage table were soft and smelled wonderful. It's amazing how little touches like this really make the experience that much better. The treatment started and within about 2 minutes, I was in heaven. The sea-salt scrub they use is fantastic. The girl who was doing my treatments (Miho) was incredible. She used just the right amount of pressure and I couldn't have been in better hands. After the exfoliation, she instructed me to don the robe & slippers and head to the shower. My next treatment was a 30-min massage (I upgraded to 60 min for an additional $30) and then I had a facial and paraffin hand treatment. This girl really knew what she was doing! I've had RMT treatments that were nowhere near as good as this one. Perfect pressure, glorious orange-scented oil and pure bliss & relaxation. Wow. I can't say enough about this girl. The paraffin wax was almost too hot, but you get used to it once it hardens up around your hands. The facial left my face feeling so incredibly smooth and silky. I left that room feeling like a million bucks! The ONLY reason I'm not giving it 5-stars is due to the somewhat archaic front desk situation. They don't have any brochures describing their services and pricing - the girl just had prices written on a piece of paper to show me. They do have a package deal, where if you buy a certain number of massages, you get one free. Not a bad deal at all. I'm a little too stingy with my 5-star ratings, because when I do find a place that really blows me away, that's where I give out 5 stars. In any case, this place is really a cut above so many other spas out there and I will most definitely go back. Very highly recommended.

I've been booking spa dates with my girlfriends for over a year here now. They have a couples room…read moreso we can chat the entire time while we are both getting different services done. I normally do both a full body exfoliation and a facial after. The staff are super sweet, attentive and careful with everything they do. Sometimes they have a bit of trouble with speaking English but it's never been a problem. They are very thorough with the extraction part of the facial which I think is the most important part! They also do head and should massage during the facial. I've also tried the mud wrap which is cool. They have showers there so after my wrap or exfoliation, you put on the slippers and they walk you over to the room where the water is already running and warm, and towels and a robe is ready for you. Super nice! I also tried the acupuncture here which I recommend if you want to use your health insurance benefits for acupuncture but not into the traditional acupuncture treatment because she starts off with a massage and afterwards she targets all the needles into all the tight knots she finds. I've never had this before! My back and shoulders felt sooo much better after. Location, price and service are great. And I love how they have a ton of variety in the services they offer.

Tao has expanded and now they offer body wraps. So. GOOD. I tried the mango body wrap yesterday;…read moreit's for getting rid of dead skin cells and moisturizing the skin and it absolutely does its job. My technician (who's name I've just now forgotten because I'm a jackass) was FANTASTIC. One word of advice, her finishing massage is strong so if you prefer a lighter touch, just let her know. If you're like me, it's perfect. The procedure: She started out with a scrub and the mask, one limb at a time, wrapping as she goes. After all your limbs are done, she checks that you're okay with a tummy scrub, which I was (beware, those who are ticklish). Once all the scrubbing and masks were done, I was wrapped like a mummy (let her know if you're claustrophobic), a towel was placed over my eyes and then she gave me a head massage for about 10 minutes. Absolute heaven. Once I was cooked enough, she led me to their beautiful new shower area with the rainshower head. I wanted to live there. After my shower came the moisturizer. It felt like a modified massage therapy treatment, just perfect, especially for my tight neck muscles. I can't wait to try the other 3 treatments!

* UPDATE* Today, I received in the mail 2 PAST DUE NOTICES of 112.00 each for the original $15.00…read moredollar ticket that the owner wrote down below "we had it removed" - Another lie, from the owner that continues outrageously harassing behavior against a first time client. Now, the erroneously sought after ticket bill is $224.00 dollars!!! Email to us from Winnie: "Please find below the confirmation from Diamond Parking your cancellation of violation ticket #PA175934. Please note that our parking stalls are to be used only when you are being serviced at the spa. After you and your partner left, I verified with my staff and our records indicated that your time had expired and another customer vehicle was scheduled to park after you. Our staff actually asked everyone in the spa before we issued the notice and parking ticket. (THIS IS A LIE, AS THEIR ARE 2 SPACES, NONE OF WHICH WERE BEING USED) I have voided your ticket and also spoke to my receptionist to advise our clients of the parking requirements during confirmation calls, hopefully this will help minimize any future problems. Thank you, Winnie Tao Day Spa Ltd." I called DPS Parking, and they confirmed that the ticket (tickets)! (How do we now have 2 tickets???) were NOT taken care of, and furthermore hung up the phone on me, as I tried providing the so-called request from Winnie. MORE CLEAR PROOF OF THEIR MISMANAGEMENT THAT IS LEADING TO CLIENT'S STRESS. The response here from the owner clearly demonstrates their annoyance and desire for continued malicious & condescending attitude. The facts are: 1) As a first time client, I parked in the stall clearly marked for their business. There were no special instructions, no communication regarding unusual terms of parking. 2) There were 2 spots, only one in use (me) the entire time. 3) During the treatment, staff were writing a nasty note, and walked 3 blocks away (without any communication with the clients in the shop to place on my window to have my car ticketed and towed 4) The car is a rare, high end car that if towed could have caused considerable damage and likely end up in a lawsuit in court against this business, which they would have been liable. They were lucky I rescued my car before their enforcers got it on a truck. 5) When I saw the rudely worded note and a parking ticket on my car when returning to the clearly marked reserved space for me, I returned to the business to ask what happened and why they wrote a rude note to compel enforcers to ticket and tow me?? 6) The staff including Winnie burst into an arrogant tirade about how this is my fault and I should have known better. They were offensive, rude, and unapologetic. This is how the react to their mistake. 7) There were no parking instructions, communication about parking, nothing. Just 2 spaces clearly marked with there business name. 8) They maliciously wrote a nasty note that ended up with a parking infraction (they are partnered with parking company) I will check to see if they get a commission from the private parking enforcement and write about that later. 9) She states that Steveston is busy. So what? They have 2 reserved spots and I was the only 1 car parked there the whole time. 10) All this scurrying around to offend a first time client was incredible and completely unacceptable. 11! As you can clearly see from the response "It's unfortunate that you feel you were treated unfairly" is a gross statement from a person who doesn't know what fair treatment is. This is just a veiled cleverly worded insult to me. A simple apology for getting us targeted (a first time a paying customer, no less) for parking infractions was low brow on their part. What motivated them to do such a thing??? There were no other cars parking there. The most poignant feature of this, is clear: Instead of providing professional communication, the owner continues to be unapologetic and defensive, even though they were clearly in the wrong. It's clear to me as a first time paying client that the treatment was indeed malicious, unfair. They put everything into play, blamelessly, events that were extremely stressful to me. They should hang a sign on the front door "THE CLIENT IS ALWAYS WRONG"

We came in for a couples massage and facial spa day. The service was excellent and the spa was very…read moreclean. Really felt relaxed here. Although the store was facing a busy street, we didn't hear any noise during our massage and facial and so we are super impressed about that. I would come back for their services like pedicure! There is also free customer parking in the back so we didn't have to worry about parking meter being up.

Best Kept Secret!!!…read more Got a couples massage. Room was very comfortable with dimmed lights and soft music. Both of our therapists were amazing, strong, and very good @ manipulation of tight muscles. Wish I could have tried their other services, next time.

First time going here. I had a 30 min aromatherapy message. I will definitely be going back. Very…read morereasonable for the price and parking out front.

Dawa can and does do it all, and she does it well…read more I ended up there at random because of a wayspa gift Certificate. That said, I'm stoked. I will go back. I do not like people messing with my eyebrows and I trust her. She did a great job. My pedi Ian gorgeous. My massage was much needed and very relaxing. Plus us she only sees one person at a time in the whole shop right now. Perfect for covid.

Nicole did an excellent job. The pressure was exactly what I was looking for--deep enough to work…read moreout the tight spots while still being relaxing. She was attentive, skilled, and made the entire experience comfortable. I left feeling refreshed, less tense, and much better than when I walked in. I wouldn't hesitate to book with Nicole again. Highly recommend!

terrible service very unprofessional…read more mini facial was a joke massage bed cold not recommend to get treatment there

For the price, their services, amenities and their products are average at best…read more Also, they charge more in store than what is advertised on here. Associate was nice enough but I can't see me goig back.

Love this spa!! All staffs are super friendly and…read moreprofessional! I tried facial, body massage and pedicure; they were all very nice and lovely! I find the pricing is fair with the quality.

Sometimes you need to spoil yourself, and I decided to go for a Tides Body Wrap, as it's said to…read morehelp with water retention and body tone/texture, so the best way to prepare for holiday party season. The spa feels smaller than those in other of the big chain hotels in Vancouver, which at first I was underwhelmed by, but by the end, actually liked that so few people, as I hardly saw anyone outside of the staff, so you really felt like you had the spa to yourself! They had a quiet lounge to sit before/after treatments, with a small amount of snacks (fruit, nuts, tea and infused water). The treatment itself was amazing, my spa technician was Rachel, and couldn't recommend her more, absolutely lovely, always checking in throughout the treatment, and felt so relaxed/at ease the whole time. I did find the prices a little steep, but honestly, the whole thing felt luxurious and will be back for another body wrap! I will note, you also had access to few valet parking, full gym, swimming pool and sauna with any visit, but I did not utilize any of those services.

I had a Rejuvenate Infusion Facial (50min/$175 CDN) at 9am so I had the whole place to myself! The…read morereceptionist greeted me right away where I was given a tour of the facilities and then shown to my locker which contained a robe, sandals and a bottle of water. Once I had changed, I was shown to the Relaxation Lounge where I was given a hot beverage made with black and green tea, raw honey, vanilla and spices. It smelled amazing and I am pretty sure I finished it all in one gulp! I was also given a hot hand towel that had been soaked in essential oils which I need to start doing at home because it was so soothing! The Rejuvenate Infusion Facial is an oxygen facial, which is a non-invasive facial where oxygen is delivered directly to the skin via compressed air. This was my first time getting an oxygen facial so I had no idea what to expect. Marisa, my spa therapist, for the morning warned me that I would feel cold, but that it was oddly soothing. In addition to oxygen, an intensely hydrating Intraceuticals serum, containing low molecular weight HA, would also be delivered to the skin. The actual delivery device looks like an airbrush pen with a little well on top for the serum to sit in. Marisa started by double cleansing with a Clarisonic which was very interesting to me as this was definitely something I have never seen in a spa environment before! As a bonus add-on, I also had on my face the Intraceuticals Rejuvenate Eye and Lip Masks which are filled with hydrolyzed collagen. After a few extractions, the actual oxygen part began! It basically felt like cold air being blown onto my face and while it began as a funny sensation, I felt myself relax as Marisa did every inch of my face. After doing half of my face, she asked me if I felt a difference and truth be told, I didn't really feel a difference until she gently flicked my cheeks and right away, the side with the infusion bounced back like one of those vending machine bouncy balls! The side without the treatment may as well have belonged to a corpse by comparison. The effects were IMMEDIATE! The actual experience at Sense Spa was wonderful though and I now have my eye on the Canadian Maple Pedicure! I think the next time I definitely want to take a friend because I was kind of lonely in the Relaxation Lounge. If you feel like indulging yourself a little, book an appointment with the lovely ladies at Sense Spa!