My mother-in-law received some bad health-related news so we decided to cheer her up with a…read morebouquet. We don't live in Wenatchee so we found Apple Blossom Floral on Yelp. I placed the order online for a $80-$100 "Beautiful" category arrangement and noted that I would like for it to include some roses. Within 45 minutes, I received a call from Jeanne who informed me that roses meant it will be on the higher end so $100. I told her that was fine. She then proceeded to tell me about peach and yellow roses that she had along with small white spray roses. She seemed somewhat distracted; I could hear some background noise as she was asking other staff about what flowers arrived that morning. When I received the picture of what was delivered, I was very disappointed. There were no peach or yellow roses; only some small white spray roses and others flowers that I felt didn't warrant the $100 price tag (see pic). I called and spoke to Jeanne again. She said there was a misunderstanding and that she told me this morning they DIDN'T have any peach or yellow roses. Ummm....ok. She also said she should have told me their arrangements start at $100. She asked if I wanted for them to go get the bouquet back. Seriously?! Who does that?! Clearly she can sense that I wasn't happy so she offered a make-up 3-rose bouquet. Apparently, 6 roses start at $75 so that was not going to happen. I appreciated the gesture and ask for it to be sent the following week. I understand everything is more expensive nowadays due to inflation but I guess spending $125 on flowers won't get you as much as you think...atleast not at ABF.

My friend lives in Wenatchee so I googled a flower shop in the area and came across this gem. I…read morefilled out their questionnaire on their website and the next morning got a very nice and helpful phone call from a someone that works there. She explained that they can put together a nice spring bouquet, how much it'll cost, that delivery will be that afternoon, and all I had to do was to provide payment over the phone. Then she confirmed the delivery address and phone number of the person it was to and asked if there was any additional message I wanted to add. She said my credit card will be charged later this afternoon, and an invoice will be emailed to me. Although the invoice never came to my email (perhaps wrong email address?), my credit card was charged by Apple Blossom Floral for the amount she had said, and my friend received a beautiful arrangement waiting for her when she came home from work that evening. The entire process was super easy and the woman that called me was very pleasant and nice.

We had a family emergency & were unable to attend the ceremony @ the Spirit of America Memorial…read more Not only did Morgan have flowers delivered to the site, they were placed in front of the pentagon memorial. Thank you for brightening a day that is filled with so much grief!

Pam created a beautiful arbor for my Leavenworth wedding. All of the planning took place over the…read morephone and through email, but every step was easy, and the arrangement was stunning. The day-of setup went so well that I didn't even see her! I was very impressed with Pam's work and highly recommend her.

It always amazes me how this little shop knows what I'm looking for! I needed a little pick-me-up…read morefor a friend, there's the perfect card to pair with the perfect journal. They have never met my Grama, but every time I grab flowers for her- they look like something she would grow in her garden. The people that work in there are just kind rays of sunshine. Thank you for always brightening my day when I walk in there!

I received the most beautiful full plant today from friends who ordered from the flower basket. The…read morewere prompt to get it to me in the next town over. Because I have had a knee operation I don't get around good yet and Sue helped me get it in the house. The most beautiful arrangement ever.

Thank you Kunz Floral for your kindness and thoughtful service! It was my Mom and Dad's 61st…read moreWedding Anniversary and my Dad wanted to give my Mom flowers. Using a Tele florist, his order was lost. Rather than leaving him empty handed you generously gifted him a beautiful potted plant. 61 years of marriage has a wonderful domino effect... 2 grown children, 10 grandchildren and 15 great grandchildren are grateful

Paid an arrangement to send to a friend's brother passing. This is what $300 gets you at Kunz…read moreFloral.

Called Sage Hill Farms to inquire about cat friendly flower arrangements and ended up ordering via…read morephone because Corina was so accommodating and kind. The ordering process took less than 5 minutes and the flower arrangement will be delivered same day (to Manson) which is amazing. Will be using Sage Hill for all future orders

When I called Sage Farms, the woman who assisted me was fantastic. We looked at website photos…read moretogether and she helped me pick out a selection based on the photos. Two other clients had ordered flowers for the family earlier in the day and she made sure my selection was different. She also went out of her way to make sure the flowers were delivered that afternoon and they were received within a few hours. So I was delighted with that. However. Our friends sent a photo and the flowers were very, very humble compared to the photo on the website. I was embarrassed with what was delivered and stunned that I paid $117 for what looked like $20 worth of Trader Joes flowers. I called the shop that night and left a voicemail asking if we could have a conversation. Two days later I sent an email and included a photo from the website and the photo my friend sent me. I never heard back. This morning I emailed the shop again, and said that since they offer a 100% guarantee, that I was particularly upset that I was never called back. I have only once before given a bad yelp review. It pains me to do it, but after reaching out to the shop three times to ask to have a conversation, and with no response, I decided to share this. I would upload the photo of the arrangement on the website and the photo my friend sent me but I don't see the function to do that.

Customer service extraordinary! The recipient of the flowers were not home and I did not have a…read morephone number for them. So instead of leaving the flowers on the porch they left a note and redelivered them later. Unbelievable!!!

I called today for a Sympathy arrangement, only to be told from the not so friendly person who…read moreanswered the phone that they were "out of flowers"! How the heck does a florist run out of flowers? I am not sure how a business can be voted "Best Florist in Ellensburg" when they can't even deliver when a customer calls for an arrangement. Unfortunately, they are the only show in town, and you'd think they'd know this.....So disappointed. You're not all that, despite what the rigged polls may say.