l am so impressed with Dr Anne Liu. I am new in the area and tried a couple other Drs and l didn't…read moreget the feeling that they were very concerned about my health and needs. l would leave feeling like they cared more about the money they were getting then treating me for what l came in for. Sending me to other Drs instead of taking care of it then and there. Dr. Anne Liu listened, documented everything and treated me right then. She is highly intelligent and has the knowledge to treat you and follows up with you to make sure everything is going correctly. She will even call or zoom with you. See is always available. Ever since l have had her as my Dr my health has improved so much. Her nurse assistant is very efficient too. Thank you Dr Anne Liu. I highly recommend Dr Anne Liu

I've been with Dr. Liu for about 6 years. If I change insurance, I always try to get a medical…read moregroup she works with. She listens and tries to piece things together with past medical history. If I have any concerns that may need a referral she's quick to act and send it out. Really thankful she gets back to your questions and sometimes calls you right away once she gets results back. My wife also has her as her PCP. Dr. Liu has gone the extra mile to help my wife get her medication when the insurance was giving us a hard time about preauthorizations.

I'm a patient and I love this doctor! Her care is reminiscent of the old family doctor who…read morewelcomed, listened thoughtfully without prejudice and suggested manageable, pragmatic and sensible solutions. Never rushed and her "out of the box" thinking is refreshing considering the managed medical environment most of us experience these days. She has managed me through some on the blackest days my psyche has undergone of late and has bent over backwards to provide me with the tools and documentation I've needed to move forward with life. In all, this is a physician with whom I wish to move forward with, for many years to come.

If I could leave zero stars, I would. This doctor was SO incredibly rude. I was at a loss for words…read morefor how awful she was to my family member. She first was annoyed that we asked her to speak Spanish. When on her bio mentions she speaks it fluently. Her demeanor towards us left us wanting to leave the appointment immediately. Made my family member feel incredibly bad about themselves to the point that she felt her blood pressure raise and was left shaken from the worse experience ever from a doctor. Very insensitive to so many questions. Zero bedside manner. No sense of patience or care AT ALL. She was annoyed that I was prepared with lab work as if that isn't her job to look at it. I don't know how she considers herself a doctor. If she hates people so much, she shouldn't work there. Perhaps the DMV is a better job. I truly feel sorry for anyone that has her. We've never had bad experiences in doctors until today. We will be reporting her to the insurance. This was unacceptable. And incredibly unprofessional. Do not go to her unless you want to feel berated and unappreciated. Unbelievable.

Dr. Roges is the best doctor I've come across. He really takes his time to listen, and his…read moretreatments work quickly and effectively. I'll always recommend him -- he's truly a great doctor.

Dr. Roges is a good Dr. But the two hour wait time to see him and another 30 min to get checked out…read moreand then to wait all day to process a prescription is a bit much. Seen this Dr. A hand full of times with the same experience each time. Sometimes waiting room is full with no seating, mostly elderly and disabled. Over extended with patients

This Dr. has been my husbands cardoligist for several years now. Four years ago (before knowing…read moreDr. Donohue) he had a stroke following a total knee replacement. Although life changed that day forever, he and I both agree she is the best dr. he has ever had. She can explain to us his needs in a manner we can both understand without overwhelming his(our) sensitive state. She is the first dr. he has had that I can say has truly made a differance (for the better) in life as we know it today. Thank You, Dr.

Dr. Donahue is very attentive and explains what she is doing regarding your care. Her office staff…read moreis pleasant and easy to work with for copays and scheduling. She has only been my doctor since the spring, but I'm very happy so far.

Great doctor for my parents. Listens very carefully & gives very good advice & recommendation. I am…read morereally happy that we found her for my parents.

Good doctor, but front desk is terrible. They're so rude. I can't imagine hiring a team that…read moredoesn't know the meaning of customer service. I called in 2 weeks ago to get a referral and she said she would get it done. 2 weeks later, nothing. I call in and ask for an estimate on how long it'll take and she refuses to answer. She's comes off as the type of person that only comes into work for a job but hates it. Her whole attitude screamed she hates her job. This ain't the only review about terrible customer service too. If this isn't just a one time event, then it clearly is a problem.

I had been in the market for medical insurance through Covered CA but the cheapest one I could…read morefind, that also allowed me to go to the doctors I had been going to for years, was a bit expensive. I decided to look into other options and did a search for places I could pay out of pocket. When I lived in Mexico, I had been using the services at a local hospital, paying a monthly membership fee for their services so imagine my surprise when I found out that the exact same system existed here. That was when I found Dr. Marisse so I booked an appointment. I found her originally on Zocdoc and the nearest appointment was in a month and a half. Within a day of making the appointment, I was called by the office to Nurse Shawna who wanted to make sure that I knew that all appointments needed a preliminary chat with the Doc, after which I could book my appointment. thanked me for letting her know that the next available appointment was that far away. It turned out there was a mix-up and that she did have more immediate appointments available. There is plenty of parking, as it is in shared parking lot with other businesses. However, there are two buildings with the same building number but with different locale numbers. Upper Echelon is in the building nearest to the AAA and the Farmer Boys. At the appointment, everything was clearly explained and we went over a sort of plan of attack, with regards to my concerns and what I needed to do. I appreciated paying less per month for the membership, which includes as many appointments as you want. The lab work and the tests are at wholesale prices so even with the membership fee and registration, all of this was cheaper than the plan I was going to get with insurance. What I appreciated was the quickness of getting an appointment. I have always hated waiting a few weeks, as a new patient, before actually being seen but I was able to book this within a week of the appointment. It was a week because their availability interfered with my work hours. Otherwise, I would have been seen earlier. All in all, it is pretty convenient and a wallet-friendly option. After that first appointment and the lab results came in, Dr. Marisse wrote a VERY long email detailing every point of concern. Which I appreciated because I went for answers and I was getting them. If you need a straightforward person to tell you what you need to be doing and not someone who has to be on your ass every step of the way, this is the ideal option. I would say the ONLY con is that they do not have appointments during the weekends. And since I work during the week, I have to take time off to go to an appointment.

I always have excellent experiences at Upper Echelon Medical Office in Fullerton. From the moment I…read morewalked in, everyone was welcoming, professional, and made me feel comfortable. A special thank you to Shawna and Karla--they went above and beyond to provide outstanding care. They were incredibly kind, attentive, and took the time to answer all of my questions without making me feel rushed. Their professionalism, compassion, and positive attitudes truly made a difference and turned what could have been a stressful visit into a great experience. It's rare to find a medical office where you feel genuinely cared for, and Shawna and Karla exceeded my expectations. I highly recommend Upper Echelon Medical Office to anyone looking for quality care and exceptional customer service. Thank you both for making my visit such a positive one! Dr. Marisse is truly one of the best doctors I've ever had. She explains everything clearly, never makes you feel rushed, and always makes you feel like your health and well-being are her top priority. Her professionalism and caring attitude give me complete confidence in the care I receive. I highly recommend Dr. Marisse to anyone looking for an exceptional physician.

I cannot recommend this place because a particular front office gal is miserable, lacks decent…read moremanners. I have been to the Orange site x3 and have encountered her each time, unfortunately. She doesn't give eye contact, speaks over patients including myself, just wants to sit and gossip with coworkers. When I asked her a question about my copay and balance, she said "that is not my job, you need to do it yourself, they don't pay me enough here for that". She strikes me as someone who lacks education and etiquette. Dr. Decker is good though. You have to pay for parking. They do not validate.

Waited 30 minutes to get into the room. Waited 30 more minutes in the room for someone to come…read more Waited 10 minutes for an X-ray tech after that. Doctor was in and out within 3 minutes. Waited 10 minutes after the doctor came in just to get a paper with my MRI order. Keep in mind the only parking here is pay by hour.

I truly don't even know where to begin, but I am beyond disappointed and utterly shocked with this…read moreoffice. There was absolutely no compassion and zero accountability from Dr. Afrasiabi. What started as a small bump on my father's skin -- which he specifically expressed concern about -- was brushed off by Dr. Afrasiabi as "possibly an infected pimple." We trusted her professional judgment, and that was a mistake. That so-called "pimple" turned out to be a fast-growing aggressive cancerous tumor. We just spent 12 hours in the hospital between radiology scans and a three-hour surgery to remove the tumor. When we returned to this office last week, Dr. Afrasiabi didn't apologize, didn't show empathy, and didn't take any responsibility for the misdiagnosis. She acted as if getting cancer was no big deal. And mind you all 3 devices of EKG were broken the day of our visit, which needed to be done urgently to get clearance for his operation today on 12/3/25. The lack of compassion was shocking. No patient -- especially someone facing a cancer diagnosis -- should ever be treated this way. I am deeply disappointed that someone like this Dr. Afrasiabi is allowed to care for patients. This may have been prevented months ago if the doctor had listened to my father's concerns and taken his symptoms seriously. But now we are forced to spend the next week anxiously waiting for biopsy results, praying the cancer hasn't spread and hoping for the best possible news. If you're looking for a doctor who listens, shows empathy, and takes concerns seriously, I strongly suggest looking elsewhere.

I had an excellent Botox experience with Dr. Afrasiabi. My goal was to reduce some fine lines…read morewithout losing my ability to express myself. Dr. Afrasiabi was fantastic--she was clear, professional, and had a very gentle technique. The results are perfect: my skin looks smoother and more youthful, but completely natural. The entire staff was friendly and the office was pristine. I'm so happy with the outcome and will definitely be back!