I cannot recommend this place because a particular front office gal is miserable, lacks decent manners. I have been to the Orange site x3 and have encountered her each time, unfortunately. She doesn't give eye contact, speaks over patients including myself, just wants to sit and gossip with coworkers. When I asked her a question about my copay and balance, she said "that is not my job, you need to do it yourself, they don't pay me enough here for that". She strikes me as someone who lacks education and etiquette. Dr. Decker is good though. You have to pay for parking. They do not validate. read more

Waited 30 minutes to get into the room. Waited 30 more minutes in the room for someone to come. Waited 10 minutes for an X-ray tech after that. Doctor was in and out within 3 minutes. Waited 10 minutes after the doctor came in just to get a paper with my MRI order. Keep in mind the only parking here is pay by hour. read more

Dr Mousavi has joined this group! Dr Mousavi is a talented and sharp pain manager specialist. He is a great guy who is friendly and caring. He spends the time with me to understand all my issues. read more

Orthopaedic Specialty Institute - Buisness card for Doctor M! I highly recommend Dr. Mousavi! - Sports Medicine Near Me - Orange, California

I had the pleasure of being the patient of Doctor Paul Dinh. He is a doctor that I would recommend to anyone who needs carpal tunnel surgery . I appreciate his experience and how straight to the point he is. I loved the staff who made the experience easy to get through. He was an excellent surgeon and I healed very well. read more

I went to Providence/St. Joseph ER for a serious cut to my hand. After several hours, they were able to stabilize it. During which, they arranged for surgery that night with Dr. Gittings. He met me briefly prior, and explained his plan. My understanding from him, post-op, was that it was difficult. My post-op visits to his office were very efficient, and nurses and staff most courteous. Dr. Gittings is very approachable, sincere, and explains things very clearly. While there were a number of patients waiting each time, the waiting room was quiet and no one seemed to wait very long. My hand? Back to normal. Thank you Dr. Gittings and staff. read more

On my 3rd back surgery with OSI. Dr Deckey is why I'm here, he is the best !!!! Skill level he's the best , bedside manner is the best I've ever had. He puts you at ease and takes care of the what is wrong your back. You get that feeling everything will be ok. # 1 Scott Field read more

I would hope that no one gets treated as poorly as I was. From staff to doctor Le, I was abused at every front. Worst office ever.

These clowns wouldn't write for ibuprofen and said take more Percocet to help with the pain. No bowel regimen. No adjunctive pain meds. Just percocet. These guys don't care and only want to cut you open. read more

Dr Paul Dinh is very nice and has helped me with several hand and wrist injuries. Most recent trigger fingers. He and Erika are great help. I definitely recommend for any hand wrist problems. thank you for fixing my injuries! read more

I scheduled an appointment at Orange Orthopedic Institute and even completed all paperwork online beforehand. I traveled over an hour using a rideshare ($150) and paid a $60 copay upon arrival -- only to find out that the doctor I was scheduled with, Brandon Haghverdian, had already left for the day. No one contacted me beforehand, despite them claiming they called a phone number that wasn't even mine. I had tried calling in advance myself but no one answered the phones. The front desk staff did not seem professional, were not friendly, and offered no refund for the appointment that never happened. After all that time and money spent, I left without even being seen. read more

Update, I received a call today from Juanita stating my MRI result was in and I could go in to see the doctor this week. I was very thankful for this information, and I am very hopeful. Thank you Juanita! read more

If I could give Dr. Brandon Haghverdian more than 5 stars, I would. He is an exceptional orthopedic surgeon, and I give him my absolute highest recommendation! Before seeing him for a fractured tibia and fibula, I had a terrible experience with a podiatrist who gave me minimal attention. A referral to Dr. Haghverdian changed everything. He provided a remarkably thorough exam, performed additional ligament tests, and laid out my surgical and recovery expectations with perfect clarity. His unmatched professionalism and quiet confidence instantly put me at ease. Beyond his surgical brilliance, Dr. Haghverdian has the best bedside manner I have ever encountered. I was going through a recent divorce and was emotionally overwhelmed at the thought of navigating recovery alone on crutches. When I broke down in tears, he patiently held my hand to comfort me and even offered to run to the gift shop to buy me a teddy bear. He treats the whole person, not just the injury. To top it off, his office staff is fantastically skilled, extremely friendly, and highly proficient. They handled everything perfectly, including providing me with a temporary disability placard. I am endlessly grateful for the care I received here and highly recommend Dr. Haghverdian to anyone in need of orthopedic care." -Kim M. read more

I was there for a second opinion on my left foot pain and I found this specialty office to be excellent and Dr. Kang that I seen was very knowledgeable and took the time to listen to my concerns and then showed me what he seen on my MRI and explained exactly what was happening to my foot. I explained that the Dr prior gave me the run around for months and he suggested we try a different approach before going to surgery. He said he's had great success and results and I said I was willing to try. Although I was not expecting to have this procedure done right then and there. So we casted my foot and now we wait 3 weeks with no weight bearing, they even gave me crutches. I didn't have to wait for another day or authorization or copayment he just took care of me and I was in an out in an hour. He also explained that this is not a guarantee that it will work and I was ok with that. So we are hopeful this does work and I won't have to have surgery. The office was so large as they had several doctors and nurses and reception staff they were so professional and kind and supportive I would recommend this specialty group to others in need read more

The summer of 2023 I unfortunately broke my foot and needed to see a specialist because of the type of break it was - second metatarsal near the joint at an oblique angle with at least partial displacement. The original urgent care appointment I went to advised incredible caution, because of the instability of the injury. I needed to see an orthopedic specialist because it might need surgery. Unfortunately, I seem to have made a poor choice by going to the orthopaedic Institute and seeing Dr. Stephen Kang. Filling out the forms online was easy. The front desk staff was typical of a large office, so they were efficient and just pleasant enough. The office was clean. The back room nursing staff was less helpful. I was told I would not be able to email my x-rays and that they would not be able to open a web browser to access the link I had received. They were not able or unwilling to use the QR code from the x-rays I received from urgent care. The office advised me to do while I was there to bring them up on my phone, which was smaller imagery, and a little dark, and not very clear. However, they would not allow any other means of viewing them, and they were not willing to take additional x-rays of my foot. I had put in my medical notes that I was having an inflammatory response to the break, including having run a fever and a small infection. Given the poor quality of viewing the x-rays on my phone and these notes in my medical report, as well as the fact that I am a full-time Pilates, instructor and athlete, I was incredibly disappointed by my visit with Dr. Kang. Honestly, I should've gone to another place and gotten a second opinion because he blew me off. He was very dismissive of my injury. Thought it was not anything to worry about that. I should just start walking on it in regular sneakers and everything would be fine. He was very wrong and may have caused me long term problems. I did my follow up with a different doctor 5 1/2 weeks after the initial injury. Included below is a close-up screenshot of where my fracture is 5 1/2 weeks after the injury. It obviously had a bone chip or problem at the top of the fracture (abnormality) and was displaced. It was obviously much more severe than Dr. Kang paid any attention to and my healing is now incredibly slow, fairly painful, and potentially will not heal properly. Although every break has its own healing patterns, I do point responsibility to a dismissive attitude and lack of attention from my first office visit as to why this break is such a problem and will cause me a problem in my work and athletic life for a very long time to come. I do not recommend this medical practice based on this experience of the nursing staff and this physician. read more

Orthopaedic Specialty Institute - Right foot, 2nd metatarsal fracture, 5 1/2 weeks after initial injury and consult. - Sports Medicine Near Me - Orange, California

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Dr Hagheverdian has great bedside manner, kind and young and smart. His team is smart and kind. They answer the phone. If you have an orthopedic problem. They will take care of you read more

I'm an active 75 yo woman. Dr Jonathan Kaplan did bunion surgery on both my great & little toes on my right foot. 10-12 weeks post-op, he noticed upon cray that new bone was not granulating in. He then prescribed 10000 mcg of iron to stimulate bone growth. After several more months, he decided to remove the hardware he installed & put new ones in. He also did an autonomous bone graft. This surgery left me with a permanent bulge on the forum of my foot, constant pain & poor circulation on my great toe. I experience pain on the bottom of my foot when I walk a moderate distance. The post -op visit , he assured me this all would subside. Sometime post -op, I received a letter from his associates informing me that Dr Kaplan left the group practice & moved out of state. Dr Kaplan does not deserve the one star that is on this post. read more

This place seemed like a dial-a-ride clinic. I had an appointment for lower back pain that was very bothersome. I was told I wouldn't meet with a Doctor at first-but a nurse-which is fine. I was given a XRAY and prescription and scheduled a MRI test. I was told by their MRI facility I would hear back regarding the results within the week of the MRI. Here I am almost 2 weeks later and haven't heard anything, with back pain still bothersome and lingering. I've sent emails, called, and sent a message in their portal and haven't heard anything. I guess they don't care about helping me out. Only thing they have done for me is waste my time and take my copays. read more

Terrible staff!!!! Roxanne, Dr. Kang's receptionist lied to me about processing an important document she told me that would be filed the following day after speaking with her about my disability claim extension that Dr. Kang recommend me not to return to work until I completed physical therapy. However, she didn't and waited till after my disability return to work date that the disability claim stated and I stressed to her about, now there is a huge delay in getting paid. THIS IS A WARNING TO FUTURE PATIENTS!!!!!!! read more

My daughter took an uber from Los Angeles and I met her in the office on Lu to be told that dr Brandon Haghverdian,left the office and she couldn't be seen. I met her there only because she is anxiety ridden when seeing a Dr. i cant say enough bad things to describe the unprofessional way that this was handled. They didn't offer a different Dr. They didn't offer to still take images of the ankle and elbow. They simply wanted to have us come back. they took our copay and didn't even offer to reverse the charges. I will certainly report this to Aetna or anyone that will listen. We did talk to the office manager but she didn't offer any solution or options. if I could give a zero star that is what it would be. read more

Their billing is exceptionally shady! Anyone seeing doctors at this group here should make sure with the front desk they are covered and also verify with your insurance. And after you do that, still expect a full bill as they do some serious twists and deception to bill you in full--despite their doctors being clearly in network for your insurance. read more

Very unprofessional. Can't get anything done at this office at Dr Jeremy Smith. His assistant is very unreliable and can't even get a pre op done correctly. I have tried to get a surgery done 2 times and they messed up both times. I do not recommend this office and how they treat their patients. read more

They sent me incessant appointment reminder text messages and online forms to fill out and so I was amazed when I showed up and they were unable to see me. Ruined my day. read more

Office staff were horrific. Came in for appt after pre registration- including insurance info - only to be told that they aren't part of my insurance group ( which they are) and that I wasn't covered ( which I am) was not able to see doctor- and despite my insurance reaching out (hoag) trying to reach office manager and or other staff to get corrected - no one bothered to help. The staff should be reprimanded or fired if they can't do better. Can't speak to the doctors - but switched groups bc the office staff was so bad. Would give zero stars - not recommend read more

When I was trying to make my husband's appointment I should have know this place was terrible. The desk is very unorganized and the office girl was very short with me on the phone. It took a long time to get into the office but my husband was in so much pain and I didn't know where to go. This place is a pain management center assumed it would be helpful. The appointments spanned over 6/8 months. Never helping my husbands issues. He received injections and referrals to physical therapy. Dr. Le told him to stop exercising. The only thing that makes my husband feel good mentally. The final straw is when yesterday he told my husband to find another line of work. That's the most ridiculous thing I've ever heard. My husband's been in his line of work for 35 years! He's just trying to make it 10 more years to retire. He makes a ton of money and the total support of our family. What would Dr Le do if his hand was cramping? Quit his profession? This place is a joke. They don't help they run you around then tell you they can't help you anymore what a waste of time ,this was a painful depressing year! Please learn from our mistakes don't go here. read more

Orthopaedic Specialty Institute - Bad doctor - Sports Medicine Near Me - Orange, California

I've been to OSI a few times.. back, ankle and wrist. I've had stellar care across the board. The front desk is quite busy but pleasant and efficient. All 3 Drs I've seen are top notch. The xray techs are super kind, nice and expedient. Every assistant to the Drs has been very knowledgeable and caring. Going in for the 2nd wrist trapeziectomy (opposite hand) on Wed with Dr Paul Dinh. The first was very successful. He told me to expect terrible pain ( had none). Looking forward to another successful outcome read more

I have had 3 surgeries with Dr Dinh. One wrist and 2 trigger fingers(all 3 injuries). All 3 have been great. He is a super nice guy and takes the time to listen and speak with you on ways to get better. I would defiantly recommend Dr Dinh to anyone needing help with your hand or wrist. Thank you Dr Dinh and staff for all your help to get back on the golf course. read more

I want to give a big shout out to Judy, Leslie and Stephanie. These three ladies are doing a magnificent job. I had the pleasure of visiting the office today because I needed to get some paperwork filled out for disability. They were able to point me in the right direction immediately. Paola happen to be standing right there talking to the ladies about some work related matter I'm not sure. But she raised her hand and said I can help with that very politely and kindly took my paperwork and explain the process to me so easy thank you so much. Also, last week when I had a question about my boot, she was able to assist me and help me understand, what I cannot do with this boot thank you so much Paola lifesaver and let me forget Dr. Kang appreciate your help. Give me back on track. And I will be remiss if I did not add Roxanna to this because I totally forgot Paola's name and I had to call back and Roxanna was able to assist me with that. She did it with a smile on her face. I can tell I can tell some smiling over the phone so thank you thank you thank you, Paola thank you so much. You are amazing. read more

I cannot describe my excellent experience with Dr Haghverdian who had treated my shoulder tendinitis last week. I had excruciating pain which has been much better since. He was so attentive with a great personality. The office staff were very nice and helpful as well. I appreciate all the good work please keep doing it. read more

Dec 27 9am for Doctor Kaplan's Office. I was referred by a friend and top executive at HOAG Hospital to schedule an appointment with Doctor Kaplan to discuss a recent foot injury during Marathon Training. Soon as I told the office person I am paying out of pocket with cash, her tone change from bubbly to .."ooh, umm, you're a cash patient?..we don't have room in our schedule for cash patients". I never felt so belittled trying to find help from a doctor. Cash or Insurance - what's the difference as along as the Doctor gets paid? I called back for a different doctor and Dr. Steve Kang immediately booked me for an appointment. read more

DR. SHEPARD is an amazing surgeon with an incredible staff. I went to another doctor before I found Dr. Shepard and it really put into perspective how awesome Dr. Shepard is at what he does. He has a lot of experience in his field and provided me with great confidence in his ability to correct my meniscus issue. I had a slight trim of the meniscus of my right knee and during the entirety of my surgery and post-op, my pain level never even reached a level 2! I would refer any family and friends to Dr. Shepard. 100%! read more

So, so sad that this practice has gone downhill since I saw Dr. Gorab in 2016, and Dr Patel in 2021. I agree with all the negative reviews and am glad to see that I am not the only one. Basically, the MA'S are sadly running the office and deciding if and when you should see a Dr. And they are NOT nurses or even nurse practitioners. And, the doctors don't want to hear about it. I had to wait 9+ weeks to see Dr. Danto while in DEBILITATING PAIN, one failed epidural steroid injection and 2+ weeks before they'd schedule the next one. Worse pain than a total knee replacement. AND, I found out by accident that he doesn't do these only once a week in his office as they told me after I called and finally got thru, they took another 2 weeks to schedule in the surgery center!! So, Dr. Danto DID have appts. there but I was never scheduled there until my 4th injection. I am on Medicare Advantage and almost sure that all the other open appts. we're "saved" for the PPO Non-Medicare folks. Finding a new pain doctor. PLEASE DO THE SAME. Poor patient care as far as non doctor employees are concerned is rampant, and dangerous.This is a global OSI issue. read more

I slipped and fell from pretty high up on the slope of my backyard onto my concrete patio (in my sandals). My left ankle and foot were very swollen and I couldn't put any weight on it and the big toe on my right foot was also in a lot of pain. After another Orthopedic group turned me away, said without a confirmed fracture, they couldn't schedule same-day appointments, I decided to call Orthopedic Institute, office staff was much friendlier, offered me a same day appointment, and said a General Orthopedist could evaluate and treat my injury, and if I needed surgery, then that would be scheduled for another day. Dr. Smith was great, he could tell by physically examining my left foot, ankle, and toe that I had a couple fractures. X-rays confirmed it. Within an hour of I was on my way home, crutches, cast, and with a follow up appointment scheduled with their Ankle and Foot Specialist. It was very clear to my wife and I that Dr. Smith is very dedicated to his profession and knows his craft well, I will highly recommend Dr. Smith and his Institute to anyone I know needed Orthopedic treatment. read more

Orthopaedic Specialty Institute - Cast to protect my fractured bone. - Sports Medicine Near Me - Orange, California

The ladies up front are very rude and not friendly. I had an appointment follow up at 9. I showed up 10 minutes early and didn't see the doctor until 9:45. Waiting 45 minutes is not acceptable. read more

Please take your care elsewhere. While Dr. Brandon Haghverdian was a pleasure, I can not say the same about the front desk who answers the calls. Maria while very cooperative at first, has not responded to some requests from my insurance and stopped answering and returning my calls. I have left voicemails being polite for an update with no return. When I tried called their billing department for questions, they failed to respond to my calls. They have not answered my voicemails in weeks. Dealing with insurance is a headache on its own having my injury, so having unanswered questions is unprofessional. There was more to be said, but overall front desk needs improvement. read more

Dr. Paul Dinh is the best! He resolved my hand issue quickly. He's friendly. No wait time. He pays attention. You're in and out. Thank you, Dr. Dinh! read more

I've been here for a few of my issues over the past few years. First time was for a calcified rotator cuff to see Dr Kevin Parvarish. He and the staff were caring, kind and extremely helpful. I came back again for a fractured wrist and was under the care of Dr Daniel Gittings. Again - kind, caring, informative of my options and took great care of me since I needed surgery to add plate and screws to get my bone propped up. The office staff at the Irvine and orange offices were really great. I can't recommend them enough. read more

Doctor D. was great. Scheduled IN THE OFFICE a nerve study AND follow-up appointment. Show up for the study appointment and am told that I don't have anything upcoming in their books. Then was told I should try to explain MY situation to the Dr doing the nerve study as if I had anything to do with the office's mistake. Never going back. read more

Very knowledgeable staff and good vibes! Right bySt. Joe's in the big office building on Stewart

The doctors are good, but be prepared to wait a long time. Seems like they overbook a lot. Two out of three appointments I've waited over an hour to be seen. If I have an orthopedic kind of injury again, I'll try to go elsewhere. This place is too busy and I can't allot so much time away from work for such a short amount of time with a doctor. Edit: I ended up waiting two hours and then was told I have to come back a different day since the doc isn't available. This is awful. read more

Dr Jillani is a master at his craft and his front desk is expertly handled by Yvonne . They are a great team . Recently Yvonne went over and beyond to help me get my handicap placard when I needed it by a particular day and I will never forget her kindness. She is always so helpful on the phone and she always remembers me, even after many years have elapsed. I appreciate that they both work very hard under very demanding circumstances daily to help their patients. read more