This place is extremely clean, welcoming, and affordable! There is always staff on-site who are…read morefriendly, kind, and make you feel right at home. The atmosphere is relaxed and comfortable, making laundry day much more enjoyable. With 62 washers and 56 dryers, getting your laundry done is quick and easy, even when the laundromat is busy. They also have vending machines and sell soap and detergent, so you can conveniently pick up anything you may need. The facility offers several TVs and free Wi-Fi, which is a huge plus. I usually start my loads, bring my computer, and watch movies while I wait. The dryers work great, dry clothes quickly, and are free with every wash, making this place incredibly affordable. I had a small hiccup during one of my visits, but Kristin and Meredith were eager to help and resolved the issue right away with the friendliest customer service. Their professionalism and kindness really stood out. Overall, this is a fantastic laundromat with excellent staff, great amenities, and unbeatable value. 10/10 would recommend!

I'm extremely disappointed with my experience at this laundromat. I always wash my WHOOP bracelet…read morein the washer with my clothes, and this time it was lost. I was told it may have gone onto the train and that there was nothing they could do except say sorry. I've been to more than 36 laundromats across the United States, and this is the first time something like this has ever happened. An apology does not replace an expensive bracelet, and customers should be clearly warned if there is any risk of personal items being lost during the wash process. I expected better accountability and customer service. Very disappointing experience.

Super clean, well organized, reliable machines & accommodating staff Definitely our new place to…read moredo our laundry.

Let me start with the good before getting into the not so good…read more The washing machines are reasonably priced. I used some that cost $3.50, but I also noticed others that looked to be the exact same size for only $2.75, so I wasn't sure why there was a price difference. I also used one of the larger washers for $4.50, and it easily fit a couple of thin blankets along with several pillowcases. The downside was that most of the dryers were out of service. The dryers give about 8 minutes for $0.25, and I ended up spending $1.00 to get my each load of clothes completely dry, which wasn't too bad. The biggest issue for me was that there isn't a restroom. When I asked, the attendant suggested trying the liquor store next door. I don't think that's a good solution, especially if someone has a young child who suddenly needs to use the restroom. In my opinion, a business like this should have a customer restroom available. Would I come back? Maybe, but only if I can't find another laundromat nearby that has a restroom.

Very clean, machines well-maintained, and all seemed to work properly. A nice place to spend an…read moreafternoon washing clothes!

Very nice staff. They do a wonderful job with our laundry. Everything is done just as we ask. We…read moredrop off our clothes and the are all ready for pick up the next day it is a 24 hour turnaround because the stay so busy.

This may be a nice place but not worth coming. The old lady is all up on your business looking to…read moresee what kind of clothes you come to clean. She literally put her hands in my husband's clothes and ask what is all that come from. Is that dirt and oil from the oil field? I told her no, my husband works in construction. She then went on to tell me well we have a different washer for that. I told her I didn't need a different washer for plain dirt and some mud. They then proceeded to see how much laundry soap I was going to use and not to over fill. I felt like I had my stepmother looking over me telling me how laundry is done. I then asked if I could borrow the bathroom and they refused to lend it to me. They went on to say that due to other customers inappropriate behavior that no one else was allowed to use the bathrooms. I told her it was sad that she would judge everyone due to other behavior. This lady acted so prejudice against us from the moment we walked in the door. Feeling so heartbroken that this type of behavior still goes on in this day and time. Lastly as I sat down to wait for the wash to complete I took my phone out to look and read my emails to make the time worth while. I then heard the old lady tell the other lady I bet she's going to write a review on Facebook now. I thought to myself I wasn't planning on it but since you insist here it is.

It appears that the multiple comments about this [rude lady] are accurate. I solicited the…read moreassistance of her staff, and this individual wasn't pleasant to deal with. I just needed a few dimes and nickels changed out. She just took it from me when I tried to count it out on a table. I wanted to count it in front of her, and then she count it for herself so that both parties affirm the amount and thus a good exchange. I guess the boss establishes the culture. I'll be avoiding from now on.

The Best and clean laundromat in town. There are 5 different sizes of washer, and all dryers are…read moreNew. They have coin changer machine, ATM machine, soap vending machine and snack vending machine.

I'm from out of town. when here after I got off a 12 hour shift at the refiner. got there at 750 pm…read moretold I was to late last load had to be in the washer at 745 pm. so my rating on big spring and surrounding towns on laundry mays is piss poor

Clean launder and well organized! This ensured a quick wash/out, recommended for the visitors like…read moreme. Great place!

Staff is nice helpful. They do their job well. They cleaned my laundry. They fold it. They…read moreseparated. They wrapped in a nice neat bundle.

damn machines don't work dont fill up with water and then after putting soap, you don't see no…read morebubbles. The clothes still dry dryers don't even dry clothes. The last time I came in here to complain the guy was being rude.

took my money and didmt start or give me my drink. theres no number on lie either to call or…read morecontact anyone. and they have roaches in the washing machines its dirty

I gave 3 Stars instead of 5 simply because of one of their Hispanic female employees who has been…read morethere a long time. She always has an attitude! I go there on a weekly basis and I dread her being there with her Don't bother me attitude! Most are wonderful and ready to help you whether it's change or to buy products. Last time I visited was Sunday August 10 @ 12:30 pm Butternut Street location. I go to both Butternut and N 10th. Frequent most Butternut. That employee gives the worst customer service. Total turn off!

Place is a nice laundromat the people are very friendly and the place is nice and clean very easy…read moresystem to use for payment

I was impressed with Services provided by the staff and cleanest inside the building I think…read moremaintenance of the inside is well done and should be kept as clean as possible

Heard really good things about this place, and yelp had a really good review so I thought I would…read moretry it. They have excellent service, and they're real friendly when you take stuff in. The problem arose when I got my laundry back. Every shirt that I own was wrinkled like it had been wadded up and stuck in a laundry hamper. I understand this is not a drycleaner, but I can do better myself at home. I have to wear the shirts for work and it's disappointing that I was asked if I wanted Downy, and this is the result. I can't wear these and meet with clients-and they should've known that this was not acceptable.

DO NOT GO TO SIMMONS LAUNDRY- COCKROACHES…read more This location is extremely dirty often, machines are frequently broken or malfunctioning and the entire location seems unkept. (Shown in photos). There are roaches on and in the machines, finding this on my visit 01/20/2022 was the last straw for me using this laundromat as I found roaches in and on the machine I was using. Not to even mention the trash overflowing, limited laundry basket rollers and general dirtiness. As another reviewer stated it is extremely hot and stuffy and uncomfortable to sit inside for any prolonged period of time, even in the winter! Do not go to Simmons Laundry if you have any other choice in laundromats. It's a shame as this location is closest and most convenient to my apartment.

Just your average self cleaning laundry mat. It's always hot, with air conditioning besides a…read morecouple of fans. The floor is disgusting. It has a vending machine along with two folding tables. Not too pricey. When I went it was 25 cents for 8 minutes with the dryer and all washers are 2.00 a load. It's very small, and people use every single washer and dryer possible, so when you get one stick with it. Bugs were crawling all around the floor and walls. If I didn't have to come here, trust me I wouldn't. You're better off washing clothes with your sink than coming here. If possible, go some place else!!!!!!!!