I usually come from Chicago to the burbs to knockout shopping in one area. This strip mall that…read moreUncharted is located in meets this need. I happily stumbled upon Uncharted as I ventured the strip. At first I was rather overwhelmed and had sensory overload from al the cuteness, but quickly became familiar with the store after doing an initial walk thru. They have a nice selection of clothes and carefully curated items. I appreciate the variety and can see my wallet hurting if I brought my teen and tweenage girls. Last but not least, they had the Swedish gummy pop up selling at a great price. You bet I took advantage of that! I will definitely come back with my girls and maybe a mom's only shopping trip.

It's always a promising sign when customers are waiting outside the door for the store to open…read more Unless they have pitchforks and torches of course. No, it was a couple of moms and their tweenish daughters, and for a moment I thought, this store isn't for me. They pulled on the locked door a few times, and when it finally opened, I made my way into the store, along with a few other people. It was a store for me, and them, and you and your friends. Uncharted is a very nice gift store, and larger inside than you expect. There were candles, housewares, cards, clothes, toys, jewelry, candy, men's gifts, and more. It's an updated and more trendy Hallmark store. The staff were very nice, and asked me to join their rewards club. I declined, as this location is a little far for me. I did purchase a cute scratch-off artpad for a gift and some pretty notecards.

I had an excellent experience at Nordstrom Rack in Oakbrook. I wear an AFO and had recently gotten…read moreout of a cast, so finding comfortable shoes that fit properly was a challenge. Natalie in the shoe department went above and beyond to help me. She was incredibly kind, patient, and took the time to help me try on shoes, even helping me get one on when I was struggling. Thanks to her, I found a pair of shoes that I absolutely love in the right size. The customer service was outstanding, the shoe selection for on clouds was excellent, and the prices offered great value for the quality. Natalie made what could have been a frustrating shopping trip into a wonderful experience. If you're ever shopping in the Oakbrook shoe department, I highly recommend asking for Natalie. She truly cares about her customers and provides exceptional service.

Hire more staff & have separate line for returns! I waited 25 minutes to return an item. After…read morereturning, I planned to shop but refused to stand in line again. Completed survey, manager called and all she could do was apologize. Customer service is the reason stores and malls are closing!

We finally made it to Pop Mart at Oakbrook mall. There wasn't a line to fight but the store did…read morehave a number of people shopping when we came in. My youngest daughter was thrilled to see that they had labubus for sale behind the counter. We had no issues with service.

Kids are glad to have another cute Pop Mart store in the area. The outside of the store stands out…read morewith it's digital display, so it's pretty easy to find in Oakbrook Center. The store itself is comparable seems to be a little smaller than Schaumburg, but still way bigger than Rosemont. The selection has all the standards and cute displays all around. Clean, well-organized, and a quick walkthrough if you know what you are specifically looking for. No crazy line when we went, so that's always a plus. Quick checkout as well.

I booked a personal styling appointment through Aritzia and Ruba was incredibly helpful picking out…read moreitems for me! I had my own dressing room with a mirror and was offered water as well. Only 4 stars for a few disconnects, but this seemed to be because they were so busy... They left a sensor on one of my items, we pushed back the start time and then needed to start 10m after that (which was fine, I had blocked out the day anyways.) Also I had specified that I was not looking to purchase synthetics, but did have a number of polyester items when I arrived. I think I also would've loved a little more feedback on how pieces looked or what to pair together. Other than that, it was an incredibly seamless appointment. I'm can be a bit picky, but Ruba adapted really fast! Thank you!

I had a phenomenal experience at Aritzia last night!…read more I had come in shortly before closing and I understand how annoying it can be to have one of those last minute people come in but I was treated with nothing but the utmost respect and kindness. As expected, ( you can never go into an Aritzia not falling in love with everything you see lol ) looking around I found so many pieces I just fell in love with. I had grabbed several things and immediately a worker there came to take them for me, grab my name, and set them aside for a fitting room! It was so thoughtful and it just elevated the experience of shopping without having to carry a bunch of clothes around. Once I was done browsing I headed to the fitting room area where my things I had picked up were set aside for me. I then had a pants apart of a set I was in love with but was a size too big not work out too well for me. :(( Yet the kindest girl there looked immediately if they had a 00 to pair with my top on hand which they did and they ended up working perfectly! This is one of the few stores that has sizes in tops and pants that fit my waist measurements perfectly!! :)) Once I was done trying on everything the same girl who had set aside my things took everything that didn't work out for me and didn't let me carry a thing! They truly value their customers and go above and beyond for customer service, satisfaction, and experience. The atmosphere is very clean and orderly. Everything was racked neatly and in place. There wasn't a sign of anything un-orderly or messy. Oh my gosh and the fitting rooms( in pictures provided) are just to die for. I ended up leaving with the most beautiful set, yet it wasn't just the clothes that had me leaving happy it was also how respectful and kind I was treated. How helpful all the staff were there and how welcomed I felt. All I can say is if the manager of this location is reading this review, all the girls working the night of 5/24/25 go above and beyond for their customers and in keeping their store looking put together and beautiful and deserve a huge thanks for up keeping a respectful, friendly, and welcoming face for this Aritzia location. I will most definitely be returning and bringing friends and family.

Rowan is setting the bar for ear piercings. The store is clean and inviting. The staff is…read moreprofessional and savvy. Located near Nordstrom in Oakbrook Mall, Rowan is an ear piercing studio with all piercings performed by nurses. They do all types of piercings with options of needle or piercing gun. I was getting a double pierce and opted for the gun. It was quick, painless and easy. I was given instructions for after care and bought the Rowan solution for cleaning and healing. Walk ins are accepted but appointments are prioritized.

Had my daughters ears pierced nurse kyle was so nice patient and informative!…read more He made our overall experience great.

Quality clothing; comfy and stylish. Something for everyone. Even a great selection of accessories…read morefrom hair ties and clips to hats and crossbody bags. I found a couple of pairs of pants and a really nice hat that was on clearance. Who doesn't love a good sale? What was most special about this visit is that for a petite person like myself, I receive free alterations with purchase. Had to return back to the dressing room where one of the young ladies would pin my pants to my desired length. They send them out and I pick them up in a couple of days. I have never been more excited! When I am unable to find petite pants, I spend a lot of money on alterations. Thank you Lululemon!

Always liked this store. It can get crowded by rowdy teens, but you need to come when they're at…read moreschool, haha. I bought a shirt for $118. I came back 2 days later to return it and waited for the store to open at 10am. An employee placed a temporarily closed sign on the front window that was super vague. I am disappointed in the lack of communication. There were a lot of customers caught off guard, too. The closest other store to me is downtown Naperville.

Before finding Joe, I could count on two hands the amount of jewelers we talked to in search of the…read moreright partner for my fiancees ring finger. Quotes in hand, and both good things and bad things to say about each, we were starting to believe a jeweler who combined great pricing, great service, and an eye for detail simply couldn't exist. Joe came through on all fronts: he was less for the diamond, faster on the turnaround, and small enough to share his cell phone for personal updates when needed. Every step of the way, from design to manufacture, we were comfortable and informed, even when the mandatory element of a surprise proposal kicked in. This was all because Joe was professional and transparent, and we're grateful for our investment in him.

My girlfriend and I did our due diligence before we ended up meeting with Joe at Sublime Diamonds,…read moremy girlfriend gave Joe a spreadsheet of the diamonds she was looking at and the prices she could get the diamonds for and Joe brought out two beautiful diamonds (a 1.21 and a 1.52 carat) that were rated higher than what my girlfriend was looking for and the price was cheaper, it was an immediate win win for us and we had no other option but to buy the 1.52 carat diamond on the spot. Then, my girlfriend had a small bag of some old jewelry items, Joe took a few minutes to look at each piece, tell us what kind of gold it was and how much we might be able to get if we sold it at one of those cash for gold type places, as well as look over her old diamonds to tell us about those as well. He even showed us websites so that we can see the going rate for the types of diamonds we had in these misc. rings and necklaces. It made our lives a lot easier when we did sell the items because we had a really good idea now of what we actually had and what we would probably get if we sold the items. Now my girlfriend wants to get a necklace from Joe, I better get a 2nd job.........Greg

Well, I do realize there's a huge Nordstrom downtown and another one at old Orchard and Schaumburg…read more I absolutely love the one in Oakbrook Center. I've been coming here for several decades since they opened and I've always really enjoyed this place. It is unfortunate that the Nordstrom's had taken away the live piano player which I thought brought some really great ambience and differentiated them in the market. However, this Nordstrom is definitely well stocked all year-round and carries a heck of a lot more product than the Woodfield or the Skokie location. Also, what I love about Nordstrom even after all these years is that they are very well staffed. No matter where you go in the store there's always someone willing and ready to help. I think it also helps because the Nordstrom sales staff is in fact incentivized. Over the years, the store has also changed, especially with the offerings from the café coffee shop restaurant, etc. However, when they first opened, I was in my teens if not early 20s and that particular section of the store always had some of the best selection. As well as some of the best brands. I still love coming here to this day and it's also a better sales tax then Woodfield, the city or Skokie

What is going on. I'm from a Nordstroms family. I go in to get a nice shirt - No Bueno…read more Ten years ago I bought a Nordstroms travel shirt. It was one of the best shirts I ever owned, Wish I had bought five more. Today I wouldn't wear Any shirt I saw in the Whole Place. My Grandfather bought his suits here the would take me for a Guinness in the Pub. I emulate his style. After I went to Von Maur and found everything I needed in forty-five minutes. I don't know if the buyers have lost their minds? I want to look like a man and no I will not spend a Thousand Bucks on a pair of dress shoes. Get I together- this is Nordstroms. We as customers expect more.

We first discovered BYLT on-line. My husband is a fan of their shirts and quality materials. He had…read moreordered a few items over the last year from their website. On this occasion, he needed to return a shirt online that he didn't end up like the color in person. This location is newly opened so we made the trip to the outlets to return the shirts and visit the store. The store is very modern and hip. Nice area to hang while others shop. Open concept shopping area with a good range of clothing and accessories. I didn't know they sold women clothing. I thought it was all men's. They had some cute women clothing, pretty conservative but makes sense they are essentially premium basic clothes. I like that ideas because fashion changes but the basics will always be the basics. Check the store out in person and remember they usually have good sales for first time customers.

We had a great experience at BYLT. Not only is this store easy to shop, with it great selection of…read moresizes in stock, but the associates are awesome! We worked with Matt, who was fun and helpful. Matt helped my husband find items that were the right fit for his lifestyle and body. The quality of BYLT is excellent and well-priced. We have been purchasing online but definitely will be making special trips to visit Matt from now on. Thanks Matt for the great music recommendations too!

Bought a pair of Tecovas a few years back for a Cousins wedding in Austin…read more I was excited to hear that there was a store locally to Chicago. Everyone was super friendly and helpful, helping us navigate our shopping experience. Since the grand opening, my wife and I have stopped in 3 times, and customized 5 items from boots, luggage tag, boot pull and even a belt. Everything has been perfect during 2 different customization sessions Definitely recommend looking at their handcrafted house specialists, to make the piece yours.

I came here on grand opening day Friday, September 26…read more The store is absolutely beautiful and you must come visit this place and you must come get yourself a pair of boots if you don't already have one. I came here to bring in my boots. I already owned to get them specially branded as they have a cute custom bar here to bring your boots. It was well staffed on grand opening as expected, and they were very welcoming. This location also has men's and women's boots, clothing and hats. I am so glad that they have finally hit the suburb so that I can have free parking and not fight the traffic to go to their locations previously in the city. On the day of grand opening, they had a few few items that were on sale, but not much. As expected. I am looking forward to some future sales, as well as as when some of the items changed for the seasons. The decor is absolute, incredible and as expected all the seating is super comfortable. A must visit to get a taste of the west here in Chicago area!