Huuuuuuuge Independence day sale right now! Most of the store is 70-80% off! Beautiful pastelle and summer printed items. I got 2 wallets and walked out only spending $80! I felt like a champ. My first Kate Spade buy, a $12 wallet. Wooohoo! I felt tricked though because the coupon for Kate Spade at their main office said I could add a 10% discount to even clearance item, but the cashier girl told me, " Our sales are already a lot, so we can't add this." Strangely worded, but what do I know. Not like the coupon clearly stated that it is combineable. The store was nicely organized by pattern, but the upscale-feel was ruined by the amount of shoppers in there. Everyone likes a good sale though. One thing the store can really improve on is labeling where the line starts. I saw an elderly woman and a young girl bickering over who got there first. The line wasn't long, but that argument could have been avoided if there had been a clear line start label. That way everyone can have an enjoyable shopping experience and leave knowing they got the best deal. read more

kate spade new york outlet - I was able to get both of these at 70% off :) Happy July 4th weekend! - Outlet Stores Near Me - Deer Park, New York

I haven't been here in about a year. In fact, the last time I was at the outlets I thought the store had closed and I was super bummed. Turns out they were closed for renovations as they expanded into the store next door. The store is giant now! I love the outlet! They always have great sales going on, and now the selection they have is huge! read more

Love the brand and the merchandise and typically have a positive experience shopping here. Although, I had an overwhelmingly negative experience with the staff in this particular location. Staff were not accepting of people that come across differently and gave extreme attitude towards people with disabilities. The situation was unfair and it became difficult to remain in the store. I will not be returning. read more

The short middle-aged sales woman with the short hair needs to be retrained in customer service. I came to buy the same purse (Dessi style) I bought twice earlier this year, most recently three weeks ago. I bought them as gifts for my mom and aunt. Another aunt asked me to get her the same bag. So anyway, This sales woman asked if she can help me find something, I said yes I'm looking for a bag I bought a few weeks ago, it was in the back corner near the register. This is usually where the clearance stuff is. I showed her a photo from my phone of the bag I purchased. She said we have it and showed me near the front of the store. I said that's not the same bag, the ones I purchased didn't have glazed shiny edges. You guys probably sold out of the old style and maybe this is the new version? She says with an attitude "this IS the same bag, I don't know what you're talking about, it doesn't have shiny trim (it clearly did). I said the trim is shiny like patent, unlike the two I bought before. She goes "We've had this bag for years so I don't know what to tell you" and walked off. It clearly had shiny edges, I know because I ALREADY PURCHASED TWO from that location, and when looking to buy the second one in May, I originally I went to Riverhead and saw they had the new version with shiny edges so I didn't buy it, I went back to Deer Park and saw they still had the old version and purchased it there. I even text photos back and forth with my cousin comparing the difference back in May asking if her mom would be ok with the shiny trim if I can't get the old version So first problem, you don't argue with customers. I've worked in the service industry and you are trained not to argue. You are told to provide excellent service, customers pay your salary and bad service may lead to a bad review. Second of all, since you work there you should know the company can release a different version of the same bag for a different season. She needs to adjust her "know it all" attitude, it wasn't THAT serious and I was kind to her like I am to everyone else. I was disgusted by her bad attitude and promptly left. Please train her to be a decent person. read more

I had gotten a bag from this store as a Gift in the beginning of May. While I was away the strap ripped off on one side. I brought it back and no questions were asked. They gave me a Brand new bag. Didn't even ask For a receipt. Thank you for making that very easy! read more

The worst experience ever in my entire life. We brought and item from that store. I wanted to return it but I didn't have the receipt or tag. Ok got it no problem. I asked the lady "if I have either one of them will I get a refund " she said yes. I went back home and got the tag. I came back to the store and now the same lady says that I'll get a store credit. She switched her wording. I told her I'll return the other bag I brought and buy it with the store credit. I had to go back and get the other bag. I come back to the SAME lady and she says you will not get exactly what you paid. I asked what's the price I'm getting. It was off my about $50!!! I said what the hell. You didn't tell me it will be a different price in return. She didn't even say sorry. There was no I'm sorry. There was just her saying " Sooooo you want to return or what are we doing" No respect what so ever. Even when I left there was NO " have a good day" I went to several store at this mall and they all said have a good day. I got the receipt now and I'm returning that bag and also the other one. I have my family and also my friends that just brought bag from there and they will return it also due to principal. There are other luxury brand there. She shouldn't work at a luxury brand. She should work at Mc Donald's!!!!!!!!!!!!!!!!!!! read more

There was this very pretty purse I very much wanted at Kate Spade. And the initial associate a brunette that was helping me was very nice, after I told her that it looked like the purse was used she proceeded to clean it for me. I left figuring it was pretty but not worth paying for something that was used. When I came back in, asking if there was anything similar this blonde lady raised her voice at me with annoyance " what do you want " . I left after that, I love Kate spade but the tone of the second lady only ruined it for me read more

Great deals, can get a little busy and overwhelming. Workers are very attentive.. good experience overall.