The selection is okay. Decades ago, Express was one of my favorite stores. Now it is just a shop…read morewith clothes. There are lots of items: dresses, slacks, tops, accessories and handbags. There were "deals" if two or more items were purchased. The sales weren't that great. However, it is practical to join any pints program at each store and the mall office. The Simon app lets customers turn in receipts for points/coupons.

Mostly I enjoyed the customer service at this location. The sales associates there were helpful and…read morevery nice. I was excited to find a top I'd seen at the Nashville Express outlet store I wanted but didn't have my size at the Arundel Mills store. I promptly bought it and am very happy with it. The other clothes were great looking too, but seemed more regularly priced than outlets should charge.

This location has lots of nice items. There are jeans, slacks, tops and accessories. My focus was…read morejeans. I didn't find anything that was calling out to me.

I received an on-line order that was completely wrong - (they sent a sparkly beige t-shirt when I…read morehad ordered a white cardigan). My order form said I could return it for free utilizing the return slip inside the package - but guess the packer forgot to send that as well. The next day I dove the nearest Gap Factory Outlet (26 miles from my house) to get a refund. Unfortunately, the cashier was a tad confused, which I can appreciate since I was asking her to credit me for something I hadn't really received. She offered to call the manager and lucky for me, Tim arrived and quickly became my knight in shinning armour. After I explained the shipping gaffe, he offered to send it back "for me" guaranteeing my full refund. Oh my, it's been a while since anyone went out of their way with such a sincere desire to provide outstanding customer service. (I thought wow, he really knows how to keep customers!) Tim, please know that your efforts made a difference, so thank you again. To Tim supervisor: be sure you pass along kudos to this stellar employee. Lorri

They have a nice selection of styles that are classy although the sales are not as deep as other…read morecomparable stores such as the Loft Outlet. Today I asked a sales associate for her opinion on black leggings I was considering. She agreed that it was a bit loose around the knees but said I should base it on how it feels and my preference. I decided to get them as no pairs of leggings I purchase have ever fit perfectly. It was a bit pricy, regularly $80 and I got it for $40. I also got a 10% coupon via email so I got an addl $4 off.

In my quest to look for a suit, I came here. I dig Ann Taylor; as they generally have nice pieces…read morethat are affordable. Sooo...when I found out that there was a factory store, y'all know I had to hit it up. What I truly dig is that they have a petite section, and you can mix and match! Yes, gawd! I'm petite on the top but far from it on the bottom. This makes my life easier, and thus makes me happy. They always have fabulous sales on suits, and an even more fabulous clearance section. The staff are always willing to assist. IMHO, it can't get any better than this.

Really solid American Eagle location at the Columbia mall on Little Patuxent Parkway. The store is…read morehuge, so there's a ton to look through and a lot more selection than some other AE stores I've been to. Not every style is exactly my thing, but that's pretty normal for a brand with this much variety -- most people will definitely find something they like. The staff was friendly and helpful without hovering, which I always appreciate. Overall just a well-stocked, easy place to shop if you're already at the mall. I'd definitely stop in again.

3.17.23 I started…read moreshopping at this retailer a year or so ago. I like to buy jeans here because I am 5' and they carry petite sizes for women. I recently discovered that they have XS Short Petite which is a better length for me than the Short Petite. They don't carry it in the store so I purchase online and pick up the store. Last summer, I found a white skirt on clearance in the store. Sweet. Staff are always friendly and helpful. I am greeted upon entering and asked if I need assistance. They have a rewards program and I recently received my first $10.

The clothes are gorgeous and the store has lots of choices. Staff are friendly and helpful. Prices…read moreare a little high, but the items are unique and high quality.

We had an amazing time in this store today. Crazy good customer service, beautiful clothing and…read morejust overall beautiful store. Thank you for an amazing experience!

They need for cashiers. Their selection is ok. Their clothes can be a bit expensive. They have…read moreclearance sales throughout the year.

We tried 5 stores before this. old navy had it right there. Customer service was also greatread more

5.26.23 Nice fashion…read moreretailer that carries apparel and accessories for women, men, and children. Accessories include handbags/wallets, sunglasses, jewelry, watches, fragrances, flip flops, and caps. They had sales, but I found the price tag to still be somewhat expensive. I like their apparel and the material seems to be high quality, but I don't like that their brand is imprinted on most apparel. I purchased a graphic tee today. It was on sale for $5 off. They have gift cards available. Staff were friendly. I was greeted upon entering and asked by an associate if I needed a fitting room. It took a minute before the associate saw me waiting by the fitting room as they were short-staffed. I would likely frequent this location if there were deeper discounts and less imprinted merch.

I must've caught a really good sale because I left thinking that i pulled a fast one…read more This location is very well stocked and organized extremely well. It only took me a second to find the size I needed which is rare. My only complaint is that the clerk tried to give me a hard time about my coupon being on my phone. Now I understand that printing your coupon is best but really I am showing you the email sent to me by Guess with the coupon while your telling me the coupon has an email. Barnicles! That small misunderstanding will not deter me from coming back, it encourages me to print coupons for more savings.

7.30.24 I recently…read morewent on vacation and loved my sister-in-law's crocheted top so decided to stop in to see what they have. I perused the clearance section and found a crocheted sleeveless top that will serve as a beach cover up for $19.99. It had makeup stain on it so I asked if they offered a discount. The staff said they don't as it would be marked as damage and could not be returned. She was kind enough to look online and it was available so I purchased a new one. Best of all when I checked out it was only $13.99. Sweet!! Not sure what the original price was. It was my lucky day! Great customer service!! There was also a dress and skirt I thought were cute, but it wasn't on sale. I will keep an eye out and if it was meant to be it will go on sale.

This Hollister location is a not so bad place to visit. It features an extensive men's section with…read morea small and not very exciting women's section. There are sales every day compared to its sister store Abercrombie & Fitch where there are never any sales. The t- shirts are probably the best items to buy for both men and women, but other than that the quality is not very special.