I just love Bath & Body Works!! It's one of my favorite stores!! All my Family knows to get me a Bath & Body Works Giftcard for my Birthday or Christmas. My favorite items here are their Candles, they have a vast selection of Candles. They also have Bath and Shower Gels, Soaps, Hand Soap, Hand Sanitizer, Body Sprays, Perfumes, Lotions and more. Also a Men's Collection. The Staff is always friendly and helpful. read more

Bath & Body Works - Beautiful Butterfly Candle Holder - Cosmetics & Beauty Supply Near Me - Columbia, Maryland

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Looking hand lotions on sale. But still very expensive. The staff are nice and friendly. Small selections. read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Columbia, Maryland

A great place to shop for products such as soaps, hand lotions, body creams, hand sanitizers, candles, and home fragrances. Today I came into the store to check out the 50% clearance items. It was pretty crowded so I was pleasantly surprised that an employee checked to see if I needed anything. If you sign up by providing your email you will get notifications about sales and will also receive coupons occasionally. read more

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This location is my fav ( newly remodeled ) The staff is friendly and prompt , eager to assist you even when it's busy! They help with coupon hacks lol The store is just beautiful... it's not too much I can say... but I love the remodel, more space , easier to find products , the lighting is beautiful I like how they have the add on items at the register , it helps when you a few dollars short of your coupon goal .. of course I will be returning this is my home bbws store!! read more

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I stop in this Bath & Body store often. I work nearby and this is a very nice store to stop in on my lunch break. The employees are always friendly and greet me when I come in. I enjoy trying the different hand lotions and sniffing the new candle scents - something about doing so is very relaxing in the middle of a long work day. Sort of like a mini spa visit. Gets me through the day! This location is very well kept. I can't believe how often this store rearranges their displays - it seems like the displays in the front of the store change completely every week. I can't imagine how much work that takes from the employees. The store entry always looks nice and inviting. Employees are helpful. Employees are happy to apply discounts to your purchase at the register from coupons and apps like Retail-Me-Not. I have a couple of favorite scents from this company - Eucalyptus Spearmint, Mahogany Teakwood, and Limoncello are my faves. The Cocoshea Honey lotion is also a fave - smells great and makes my hands feel moisturized. My advice is try the lotions before you buy them. The above mentioned scents smell good long after applying them. Some other scents smell a bit funky 15 or 30 minutes after applying them and I have to wash them off. But this isn't a problem as they have samples of everything in the store to try out. Have fun with it. read more

Bath & Body Works - White Barn candles at Bath & Body Works - Cosmetics & Beauty Supply Near Me - Columbia, Maryland

Went there earlier today and was impressed. The staff were very helpful and always eager to answer questions, especially one guy (I think his name was Ed). He was very personable and gave us suggestions for what to buy, as my mom and I were looking for gifts for my younger brother for his birthday. We were able to get most of what we had been looking for, which was a lot to be honest, and left happily! read more

Came here instead of Arundel Mills by mistake. (Arundel Mills staff is way better) The staff is nice, but the manager? Forget it. The coupon wasn't ringing in correctly, instead of her correcting the issue she talked down to me like I was an ignorant child. I came back a day later to talk to a different manager, but the coupon worked magically. I wouldn't be so frustrated if the manager had customer service. I mean it's Christmas too! I'll be calling corporate no doubt. Good luck! read more

If I could've given this store a negative star rating, I would have. So disappointed! Had been given multiple items as a gift that I did not particularly like, I wanted to even exchange them. BUT it's not an even exchange if the products are different according to their stupid policy. The items were shower gels, I wanted moisturizing body wash - same dollar amount. But low and behold, I'm told that you can't exchange for different items - after I'd spent 30 minutes looking for a fragrance that I might like (they had none of the standard gel fragrances in the moisturizing body wash). The little cashier was just doing her job when she told me their policy and I then asked to speak to the manager. When the manager came over, there was absolutely no customer service given at all. She just stated the policy and said I'm sorry. I told her that she wasn't sorry at all and that I would be calling the corporate office - which I did! I highly suggest we boycott Bath & Body Works until they change that stupid policy! I know they've lost me as a client. read more

Stop by today with a gift card and coupon, came out with so much wonderful stuff! My favorite lotion I bought from here was the new Red line! It smells so good and the packaging is so cute. The associates always make it feel like home here. They are so happy to help and stretch your dollar! I always stop by to feel like a Queen! read more

I am writing to say how impressed I was by one of your employees, Karizma. I shopped there yesterday with my 11 yo daughter. Karizma was the first employee to greet us. She was very warm and welcoming. What struck me, however, was the way my daughter's face lit up when she saw her. It turns out that Karizma had helped her the last time she was in the shop which was back in late July. My daughter said, "Hey! I remember you! You helped me the last time I was here with my friends!" Karizma not only recognized her, but she remembered who my daughter had been shopping for (me) and WHAT she purchased! She said, "Yes, I do remember you! Is this your mom?" Then she asked me if I liked the Cactus Blossom set that my daughter had picked out for me. I was absolutely floored. I mean, my daughter is adorable and funny, don't get me wrong...but your employees probably see hundreds of people a day. The fact that she remembered my kid, that she'd been here to buy me a birthday gift, and remembered the exact items she bought me, from A MONTH PRIOR...that's amazing. Sadly, Karizma said that it was her last day because she is returning to school. She did say that she will be back though, perhaps during the holidays. I really hope so. Karizma is a customer service rockstar. I wish more people in retail were like her! (I'll add that the store was really well-stocked, clean, and organized. And the other employees we encountered were all very nice.) read more

I love this store and always support this chain but the Columbia store sometimes gets on my nerves....all they do is push to get you to buy more and you have associates constantly talking to you while shopping. Plus, you can hear them talking on their headsets about customers sometimes which is very rude and disrespectful. When I do want to talk to an associate though, it seems that every one of them has different answers to the same question. Seems like some extra training should be applied. The store always looks fabulous, though. read more

Salespeople here are the worst. Downwright annoying. None of them let you shop. I left after having a 4th sales person ask me what brings you in today? Enough already. Made me realize I don't need any of their stuff anyway. Update 2 plus years later..... as soon as you walk in the infamous, "what brings you in today?" Ugh! read more

The staff at this store is not the best sometimes. There was one young woman at the register (she had severe penciled brows) who treated every patron in line like we were idiots. I couldn't believe her attitude, and I was honestly ready to leave. But then, three other staff members (one guy, one older woman and a younger woman - names escape me) made the rest of my visit pleasant. read more

Terrible managers! I was actually at a kiosk right outside the store the sale person was telling me about her product and the two store managers [ im guessing they are store managers] stood right next to the kiosk while the young lady was trying to explain her product to me and started talking really loud! When the salesperson raised her voice, they raised it even higher so disrespectful.. I herd part of the exchange with the other sales lady of the kisok with one of the managers and they said it was "their" territory..It was very rude, they feel like belittling others because they are the managers of some store..it really felt as if they were bullies, although they were 2 grown women ! What a bad image for bath and body..will neve be entering that specific store again.. one was a short blonde woman , a one was a tall short black hair woman with glasses.. both in their 40's possibly.. read more