Service was excellent! Price was way too expensive if you ask me. The cake was aight.read more

They were so amazing and so easy to work with!! The cake made the celebration so much more fun and…read morememorable. James was the best and made the process so easy and turned a last minute order into an amazing cake that made my birthday even better!! Would recommend to anyone and would definitely reach out again for another celebration.

I don't normally leave reviews before I've even served the food, but I felt compelled to write this…read moreone immediately. My son turns two this weekend, and this birthday means more to our family than most people will ever know. He was very sick around his first birthday, so we never got to have the celebration we had hoped for. This is our first real birthday party for him, and like many busy parents, I was trying to pull everything together at the last minute. I learned that Lili Bella's typically takes orders well in advance, but after speaking with the sweetest woman on the phone, she suggested I reach out to the owners directly because they might be able to help. They didn't have to. But they did. This local, family-owned, veteran-owned business fit me into their schedule for two dozen cupcakes with only a few days' notice. They helped me come up with ideas when I wasn't even sure what I wanted and made the entire process easy. When I arrived, I was completely charmed. The bakery is tucked inside a beautiful historic stone cottage that feels warm, welcoming, and full of personality. The owners are some of the most genuine, down-to-earth people I've met in a long time. Not "good customer service" nice--actually kind people who genuinely care about their customers and community. As I was leaving, they handed me their last fresh cinnamon roll of the day and told me I had to try it. No charge. Just kindness. Who does that anymore? While I was there, I learned they do cakes, cookies, cupcakes, coffee, tea events, and even have a Bridgerton-inspired experience coming up that I'm already planning to attend with my mother-in-law. The cupcakes are for tomorrow's pool party, so I'll happily update this review after everyone has tried them. But honestly, the experience alone earned five stars before I ever opened the box. In a world that often feels rushed and transactional, Lili Bella's feels like the opposite. It feels like community. It feels like kindness. It feels like the type of business you root for because you genuinely want good things to happen to good people. Thank you for helping make my son's birthday special. You've earned customers for life. And if you've been losing a little faith in humanity lately, go buy a cinnamon roll from Lili Bella's and spend five minutes talking to the people who run it. You'll leave with more than dessert.

Literally the cutest, coziest bakery with the friendliest staff! Definitely going to be a go to…read morespot for me! I've tried their cinnamon rolls and muffins. Both times they were so fresh, warm, and delicious. What I ordered: -Vanilla latte -Cinnamon rolls -Blueberry muffin Parking: There's a few free spots in front with additional parking around the back of the building

Best bakery in Nashville, we tried some of the other places but their cakes are sooo sweet it…read morewasn't enjoyable. When we found this place we were so surprised at how good their cakes are (also very cute!). They also have so many flavor combinations and it makes it hard to decide what to get. But I think that's a good issue to have :)

This cafe has good food and a relaxing place to hang out. They make their own coffee syrups too.read more

This bakery was nothing short of AMAZING!! Kelly was so fantastic to work with and made my friend's…read morebirthday cake on such short notice and over the phone because I live out of state. It was even delivered to my hotel in downtown Nashville free of charge! She listened to my vision and this cake was incredible both inside and out!! Their Strawberry champagne cake with cream cheese icing is literally one of the best things I have tasted. Thank you so much Kelly!! My friends loved it too and the birthday girl was raving about it all weekend!!

Extremely disappointing presentation. Definitely not worth the money…read more We ordered over the phone and email for our Bachelorette weekend and were promised the airbrushed buttercream photo that we sent in. The fondant version is what we got complete with mis-spelling and child like painted on details. After notifying Kelly that we were not happy with the presentation she proceeded to text a bunch of photos of cakes she's done that turned out great, incessantly defending her sub-par work. She blamed the extreme heat for inability to complete as ordered, they tried putting it in the freezer to keep it cold but just too hot out. She said she would have directed us differently as far as type of cake decor if she had known the weather would be so hot- we ordered this cake far in advance and the the heat wave was anticipated days before we arrived. It really just seems like the type of detail we wanted was not something this bakery is capable of doing. We had the cake delivered to the house before we got there which was super convenient. Only got concerned with this after Kelly told us to make sure to lock our doors at night since we were in a "bad" neighborhood. Since the bakery had the code to our doors and she was texting this late at night, this comment was received as threatening and we became concerned for our safety. The customer service and service recovery is something this bakery really needs to work on, we will NEVER be working with them again. Only positives... She did acknowledge that the order looked very rushed and gave us 10% refund. The cake tasted great, but just not worth the money in my opinion.

Tyler was super helpful and efficient! We bought a coconut cupcake and chocolate cupcake. The…read morecoconut was light and sweet. The chocolate rich and delightful. A cute shop!

In town and decided to see a movie. Saw this place and had to try it. I got the tropical cake…read moreslice, pineapple upside down cupcake and Uncle Nearest cupcake. All were delicious and delightful. The Uncle Nearest steals the show. As soon as you bite into it, you can taste the whisky. It was so divine that I made may way back over here to have another one. The place is clean and nicely decorated and the staff is bright and bubbly.