I highly recommend Dr. Anna Koeck at this location! I feel she really cares about the health of my…read moreeyes and takes time to be thorough. The rest of the staff at this location has been very helpful with insurance concerns and adjusting my new glasses.

I am a first time customer. I thought the doctor did a good and thorough job with the eye exam and…read morethe staff was very friendly and helpful. However, the lab they use to put in the prescription lenses is terrible. I had a very special, unique frame that I only wanted lenses for. This lab was careless and broke my frames! I did not find out about this until two weeks after my eye appointment. So I was forced to buy new frames. I did get the new lenses free and a reduced price on the frames due to the lab's error. However another two weeks have passed and I still do not have my new glasses (after a "rush" was put on it) and I am still stuck wearing my computer glasses. I am not sure if I will be going back there.

I've gone there for years and love the personal care you get. The frame collection is just the…read moreright size..

Best Eyecare! Dr. Matus is a wonderful man. His wife Liza helped me with picking a perfect frame…read morefor my new eyeglasses.

Saw Dr (Laura I think?) Lang and she was great. Honestly the receptionist, assistant who did the…read morebasic eye tests, optometrist, and lady who checked me out all the end were all so friendly and kind. Their location is easy to get to and online scheduling was a breeze. Happy to have found this location for eye care!

Dr Lang was thorough and professional. However, billing leaves much to be desired. Had a bill…read moreshowing $0 due, however, said that wasn't showing all services, so had a balance to pay. Lady in optical department had me try on glasses, didn't feel glasses, pull on them or anything and said good to go. Felt like I was am imposition in her day. Overall, not a very good experience.

I came in to make the switch from glasses to contacts -- after literally 2 hrs of failed attempts…read moreto get them in/out , I DID IT!! Thank you to Careena & Sam for their patience & support in helping me, you two rock! Definitely a 6 out of 5 star moment!

I went to Wisconsin Vision in Franklin to fill a new glasses prescription, and had the best…read moreexperience there in the capable hands of Carreen and Jahlen, both of whom were very knowledgeable and professional, not to mention very pleasant and fun to work with. I have no qualms whatsoever in recommending them highly.

I made an appointment here to check on some redness and blurriness I was experiencing in my eye…read more Due to not having insurance, I called a few places for out of pocket prices and availability of appointments. They they were the least expensive option, and were able to fit me in only a few hours later. The receptionist were pleasant and my expectations were simply blown away by Dr. Yackels. He was extremely knowledgeable, efficient, and listened carefully to my concerns. The whole experience was perfect, and I wholeheartedly recommend this physician to anyone who needs corrective lenses or a medical office visit!

Made an appointment and stopped by over my lunch hour. The service was amazing and the appointment…read morewas efficient without feeling rushed. Dr. Yackels took the time to explain everything and gave great recommendations. Would highly recommend, and will definitely go back.

Dr. Alpren is wonderful. He trusted to keep me ahead of my eye condition. Even when he's out of…read morethe office, the staff will get me answers to my questions.

I will say they are very thorough. The women who helped pick the glasses out is very disrespectful…read moreand rude. And forget about your Hipa rights. She will embarrass you if you are on Medicaid. I am physically disabled and she shamed me immediately. First, her desk was loaded with paperwork, and I told her the insurance I had she loudly stated, "Oh wait, what type, Let me go see " Everyone in the waiting room heard and what a spectical she made. She then proceeded to take out 2 boxes of glasses and said, " What are you looking for?" I said,"Excuse me, I don't know what you mean." she replied," Metal or plastic?" I am 43 yrs old. I have been wearing glasses since first grade, and I have never been asked questions like this. I then asked if they have a catalog to look at, and she literally threw it on the desk on top of the cases of glasses and said you could look, but it's black and white. WOW. There is more, but you get the gist, so beware. It's unprofessional and just plain rude!! The optometrist shamed my anxiety, I told her she shouldn't treat people like that if they have a fear, you shouldn't shame them, she is young but very good at her job l, just lacks life experience. I have a tumor on my optical nerve, and I need to do a field of vision test, I have anxiety over it she wanted specifics and quickly told me I was being silly. Which is unwise to do for obvious reasons. You need thick skin if you go to this clinic.

I somehow lost the left lens from my 2 month old glasses. Todd at Shopko replaced it no questions…read moreasked & called me immediately 4 days later when the new one arrived. Todd put it in himself immediately when I got there. They are the most attentive & helpful people ever!! Truly a pleasure to work with them! Todd runs a great shop! Thanks Shopko!!

It just never ends with Shopko!!! So my first complaint about the single verses Progressive…read morelenses, I was contacted by someone and they did refund me $81. But then I get a letter in the mail from my healthcare provider and they denied the claim!!! Why? Now I asked right away "what will my insurance cover" and she told me "it looks like they will pay for you frames only". Ok fine. So I paid almost $400 for my glasses. But then I get the letter and they charge my healthcare provider for my Progressive Lenses, some other lenses, anti reflective coating AND the frames!! And now they say I have to pay for all of this, for a total of $949!! There is NO WAY I am paying for these glasses!! I am beyond mad at this point and just want to return these glasses! And I think this is a good case a fraud!

I had a great experience. Fluegge replaced the lenses on three pair of my glasses. Two pair were…read moreprogressive and the third pair were "musicians" glasses designed to maximize music reading with just a small portion dedicated to distance so the conductor can be seen. They are amazing. I wish I had known about them years ago. I highly recommend them.

I called this company after being told by my local Eyeglass World that the type of lenses that I've…read morebeen using for many years, Nobody makes those anymore, they're old school. Well here's proof that they are still made!!! I sent him my frames, they got there in 3 days and I had the back 3 days later!!! I couldn't be happier being back to doing the things that make me Happy, Happy, Happy!!'