Very disappointing experience. Repot to referring physician contained conflicting data. The report reflected a standardized format that had not been properly completed. read more

Good visit for testing. Unfortunately I did not meet with or have an introduction to Dr. Kathryn Steel.

Sarah Kathryn Steele, Clinical Psychologist. As a licensed neuropsychologist she administers a cognitive test to patients referred to her by their doctors. She is cold, unwelcoming and self-important and that made it difficult for me to answer the personal questions she asks as part of that cognitive test. And it took 39 days to get the results of the test from her. She has no kindness or sympathy and I got the sense that she is not happy in her work seeing patients. And I can't imagine anyone going to her for counseling. She would do better in a position where she wouldn't have to interact with patients every day. If at all possible she is not the person that doctors should refer vulnerable patients to. Patients, who are trying to determine by that cognitive test if they have serious health problems and are already worried about that, deserve kindness, gentleness and respect. I would not recommend her. read more

Do not use Dr. Steele for parental alienation type problems. She will side with the child who is directly in the emotional control of the alienating parent. We even lost our weekends with our daughter. It has been 8 years. Our very high IQ daughter who could have done anything with her life is struggling to find her way. But at 21 years old, she does stay in nearly daily contact with her father and is finally enjoying time with her half sister and step brother. I'm sure more therapy will be needed but after 10 years of hell we are getting our daughter back. So many lost years. Do not trust Dr. Steele. In her deposition, she didn't even have our family members identified correctly and signed an affidavit saying we were not suitable parents for even the very little time she spent at our home. Her affidavit stated we were the cause of all her anxiety, depression, and cutting. Once our daughter posted on Facebook that she wanted to eat a bullet. We were completely freaked out as any parent would be, Dr. Steele actually said to us she probably is referring to candy!!!! What????? Also, she billed us for time out daughter did not have sessions. One was the day my father-in law died and our daughter was with us and did not have an appointment. When we refused to pay for any additional sessions and requested her mother pay suddenly our daughter was "cured" and no longer needed therapy. By the way, Dr. Steele, after our daughter turned 18, suddenly her financially broke gainfully employed but stated numerous times that she was on a fixed income mother, remodeled her home and bought a new car. We also never hear anymore about the cult our daughter was indoctrinated into at age 11. Hmmmmm. read more

-0 Stars all the way!!!! I definitely wouldn't recommend this facility to anyone! The way the doctor and the staff talks to patients are extremely disrespectful, rude, unprofessional, degrading, and more. My appointment was booked at 5:30 p.m virtually an unexpected situation occurred and I had to reschedule. I called nobody answered so I left a voicemail. I wasn't given any other form to communicate besides the main office number. When I received a text I responded and let them know of my situation. Upon calling back, from the time Dr. Kathryn answered the phone till I hung up she was extremely hostile, didn't let me explain my situation, and when I asked her politely to not talk to me the way she was and started to explain I don't like being yelled at her response was " oh sweetie we all have been through things, every one of my mother's husbands was abusive" I didn't appreciate the way I was talked to nor treated at all and what makes it worse is that this is a psychological clinic who deals with all sorts of mental patients and therapy patients. I refused the service and went elsewhere (Dr.Norman who is wonderful, and highly recommended) and reported this establishment. NOBODY deserves to be treated or talked to the way I had. read more