Just a really disappointing experience. The flowers are just ok. They were for mt daughters 30th, I needed them delivered in the am to her because she going into the office. I wrote that on my order form. But since they are non profit they deliver when they want too. Not communicating that information screwed up everything. I had to tell my daughter and spoil the surprise for her. Make sure she was home at the time. I've never had this problem before with a florist. I'll go back to Matlock florist and pay more money. The arrangement was just ok, not amazing for a $100. I could have just brought flowers and make it myself. You want to support small businesses, but non profit shouldn't be an excuse for not having quality products. Just disappointing all around experience. read more

Just like anyone who has ever planned a wedding before - I started our wedding planning process with a very vague, yet oddly specific vision in mind for what our wedding would look like. I didn't have a color scheme or anything actually concrete to plan around but I knew I wanted the entire day to feel like a whimsical, ethereal garden party. Based off of what is typically found growing in gardens, I knew that florals would be the most important part of our wedding design/decor & we needed to be a little extra picky about our floral vendor choice for that reason. After finding Kati Mac Floral Designs online, I spoke with Amy about what I was looking for & she immediately felt that Ashlee would be a great fit to help me turn this into something real - she was right! From our first conversation, I knew that Ashlee was exactly who I was looking for. Ashlee & I spoke pretty often over the year leading up to our wedding & no matter how many times I changed my mind about our plan or how disorganized my ideas were, Ashlee was always organized enough for the both of us, incredibly patient & helpful as we figured out what I was really looking for & made me feel heard & understood every time we spoke. Once we figured out that we REALLY wanted to throw an....ethereal garden party ceremony followed by a whimsical pink pastel disco reception....we really got to have fun together bouncing different creative ideas off of one another. Ashlee always made me feel like we were in this together & like she was really excited about my ideas & making them a reality. As soon as Ashlee brought the bouquets into my hotel room the morning of the wedding, I knew she had knocked it out of the park. When I got to the venue with my bridal party, I was absolutely speechless when I saw the floral installations she had created for our reception accent wall & our ceremony arch. I may not have known in the beginning what my very vague, oddly specific vision really was, but I knew on my wedding day that Ashlee had created it for me. I'll let the pictures speak for themselves but I cannot recommend Ashlee & the entire Kati Mac team enough. A month after the wedding & ALL of our guests are still talking about how gorgeous our flowers were! Our day would not have been the same without Ashlee's beautiful, beautiful work. read more

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Just ordered a last minute arrangement for a spontaneous trip to the area. I was pleasantly surprised by an immediate yes. They advised me that current offerings included many local flowers. Ordering and payment was easy. Looking forward to surprising my other half when we check in to our hotel. Will update on arrangement and delivery. If there were a way to give 6+ stars, I would! Not only did the arrangement arrive on time, it was exactly what I pictured! Beautiful and fresh. They even called to make sure that the flowers arrived and were what I wanted! Definitely would use them again in a heartbeat! read more

Kati Mac Floral Design - Floral arrangement - Florists Near Me - West Chester, Pennsylvania

I called to order a flower delivery for the same day on a Sunday. Christie stated the deliveries already went out for the day. :( HOWEVER, she asked me for the delivery address and found it was within a mile away. She created the most amazing arrangement and delivered it herself! My cousin was so happy to receive the flowers! I highly recommend Kati Mac Floral Design! read more

Paid for flower with a vase but got shrubs in plastic for $85 will be calling them tomorrow

This might be the third time I ever wrote a review on anything. This place is hands down 5 stars!!! My daughter and her 5 roommates cannot stop talking about how stunning the arrangement was from this place. All 6 girls said they want this place to handle their floral arrangements for their wedding some day, now that's 6 unsolicited testimonials!! Nicely done, and rest assured if you use this establishment they will NOT disappoint and will make the recipient VERY happy! Thank you for your exceptional arrangement !! read more

Incredibly happy with the bouquet I sent my wife on our wedding day. I had a rough idea of what I wanted, and the staff was great putting together a stunning piece! Incredibly satisfied! read more

Kati Mac Floral Design - Beautiful bouquet, seven days later! Great work! - Florists Near Me - West Chester, Pennsylvania

Brilliant, beautiful flowers! Exactly what we hoped for. My wife and I ordered an arrangement for my mother's birthday, and Kati Mac came through. Even when there was a hiccup delivering to my parent's gated community on my mom's birthday, the Kati Mac team kept their cool and coordinated a time a few days later that worked with my mom's travel schedule. Impressive service. Very impressive design skills. We will definitely order from here again. read more

Kati Mac Floral Design - The Fancy - Florists Near Me - West Chester, Pennsylvania

Last time--2 great arrangements--this time--all one flower type and color. Boring for $50 plus delivery charge and tax. Disappointing. Last time I specified what I wanted while this time left it to them and it seems we got what was left over and around. Woman who took the order was also shorter with me than the person I spoke with last time. Bad day? read more

I went in to purchase a small bouquet of flowers on Wed. and was denied service. I've been going here for years and loved everything about the shop. I can't believe they would not sell me $25 worth of flowers so they could only fill orders. Wouldn't a florist have extra for walk-ins? How about putting a closed sign on the door! This place is not the same since Kati Mac sold it. Will be going to another florist around the corner. Matlack florist was awesome! That was my last visit to Kati-Mac's. read more

I got a bouqet for my engagement photo and it is the perfect size, shape, and types of flowers. I didnt even know exactly what i wanted but she def exceeded my expectation !!! read more

My fiancé and I were looking at Kati Mac for our wedding this May. We had an appointment on August 31st, 2017 where we reviewed everything we were looking for and gave a strict budget. When we left, we were told that they had 3 weddings that weekend and our quote might be delayed to the following week. Fast forward to nearly 3 MONTHS later, we completely forgot about Kati Mac and booked another florist who was actually able to get us a quote. I get an email on DECEMBER 12th with no apology, and a quote for our wedding flowers as if nothing was wrong. The quote was also $1500 over the budget we discussed. When I responded that we had gone with another florist since they ignored us for 3 months, I barely even got an apology, let alone an explanation. This is appalling, especially knowing that we would have spent thousands of dollars on flowers for our wedding. We went with another local florist, who kept the flowers in the price range we discussed, and responded to us immediately every time. Kati Mac was a massive disappointment. I definitely don't recommend. read more

They delivered flowers for Mother's Day and were very organized, sending me order confirmation and delivery confirmation over email, and easy to work with on the phone. They created a bouquet that was very close to the photo I sent as a source of inspiration and it was very classy and well-designed. My mom loved it! read more

They did a great job making a bouquet for Valentine's Day for my girlfriend. I ordered delivery over the phone and they were friendly and helpful in determining what I was looking for. I would highly recommend them to anyone! read more

Kati Mac Floral Design - Florists Near Me - West Chester, Pennsylvania

Kati is always a pleasure to work with, and always goes above and beyond my expectations. Definitely the best florist in the area!

Beautiful arrangement with short notice, person who took the order over the phone was very helpful. my wife and her coworkers loved the flowers. Made her very happy for a special anniversary. read more

Kati is exceptional to work with. Her designs are absolutely fantastic and drop dead gorgeous. I've used her for over 20 corporate events of all callibers and styles and have never been disappointed. The materials she uses (down to the vases) are the BEST. She rocks!! Highly recommend her to anyone for any occasion, large or small. read more

My first review. I ordered a bouquet of a mix of vibrant flowers. What was delivered was a weak display of pastel colors that looked like something you would see at a funeral. I will not use this place again. read more

What a disappointment. Arrangement looked nothing like the photo. Be careful when you order from this florist. I will never order from them again! Buyer beware. read more

Very bad, and they overcharged from the original agreed price.

Kati Mac always comes in clutch and has never let me down. I have used them several times in a pinch and ordering in advance, great customer service and floral arrangements. I highly recommend to anyone. read more

Very disappointed in the flower arrangement I received from Kati Mac, I spent $106 on the arrangement and it doesn't reflect the value at all. The entire bouquet looks very rushed and throw together without any care...just what want for my $100 arrangement. On top of the sloppy job, half of the roses are already brown around the edges the second I received it. Also I noticed the employees were keeping beer in the flower refrigerators in the store how professional !! Maybe that is why my arrangement looks the way it does because they were drunk ! I will definitely never be going back and recommend you spend your money elsewhere. read more

Today I received the most beautiful flowers from Kati Mac! They were absolutely gorgeous and totally unexpected! They were requested last minute and delivered same day! We both were unbelievably happy with the service and would highly recommend them! They were accommodating and extremely friendly! Thank you for the smiles and awesome memory! read more

I wanted something nice for my wife's 30th birthday. I went in the late morning and requested a delivery in the afternoon. I described the type of flowers I wanted but gave them free reigns as long as my bouqet looked romantic. The end product was awesome and my wife loved it. They are very courteous and I felt welcomed in their shop. Definitely recommended. read more

The flowers for my wedding were absolutely gorgeous! Kati Mac was so easy to deal with, had great ideas, & gave me exactly what I was looking for! read more