I've been coming here for about 15 years and this is one of the most satisfying salons ever been…read moreto. Professional, attentive, and personal. You can talk as much or as little as you'd like. And for the service you get, the prices cannot be beat. Amazing ambiance with chill music, lots of light, and an attention to detail that most other places I've been to just simply don't do. Highly recommended

My daughter asked me to cut her hair and I botched up her bangs really bad. So I brought to Nova…read moreSalon and was hoping they could work a miracle on her hair. Paul did a wonderful job and she was so happy and excited about how her hair turned out. We highly recommend Paul as he is a very talented stylist who listened to what my daughter wanted and made her hair look beautiful.

Erin has been doing my hair for more years than I can remember! I always get compliments on my…read morehaircut and color. Erin keeps up with the styles and will also suggest what looks best for you if you are not sure what you want. The salon is upbeat and fun to be at. Check Erin out! You won't be sorry!!!

The best in STL! Erin has been cutting my hair for over 18 years. I've referred several friends,…read morefamily members and even total strangers to her because people always ask where I get my hair cut. She's the master of short hair and a wonderful person!

The cutest spot to get your hair done!…read more I've been getting my hair done here for a little over a year. My stylist moved here from another salon, and I've been super impressed with the spot. Parking is always plentiful, as it's located in a shopping center. The location is located right next to Rich and Charlie's and is easy to find. Right when you walk in there is a small seating area to sit and wait if your stylist isn't ready quite yet. To the right side there is a coffee machine and cookies that patrons are able to help themselves to. There are also bottles of water. Small touches like this make all the difference. On the left hand side there is a row of seats and stations, and on the right hand side there are small studios that have doors and are a bit more private. More towards the back are the drying stations and sinks. The spot is decorated wonderfully and is so cute- love the natural aesthetic. It's warm but not over the top. The seats, drying stations, sinks are all up to date and well taken care of. It's very clean! I enjoy coming here every month. Plus, they have Wi-Fi :)

This is a very relaxing setting for a hair salon. Shauna has been my stylist for about 15 years…read moreand I would recommend her to everyone, always on time and spends time listening to what I want, No issues with parking, a very big lot.

I went back to Kink to see Grace. I told her what I was having trouble with blending and that I…read moreneeded a few more extensions put in. She took a look at my hair and checked out how I had been taking care of it and gave me some tips on how to untangle the existing strands. She was so laid back during my visit with her and I am loving my hair. She is by far the most open and understanding stylist I have had in many years. I dig her vibe and the relaxed atmosphere. Grace is the best!

I paid $780 for extensions + $700 installation and left with the wrong curl pattern entirely. My…read morehair is 4A, the extensions were 3B (a noticeable mismatch) that the stylist and salon owner insisted "blended well." Rather than fix it in the salon, she told me to wet and scrunch them at home. They did not improve. When I had dinner with my grandpa the next day and he saw how awful my extensions looked said my hair looked like a "mop." Everyone who saw my hair was appalled at how awful they looked. After sending photos, neither the stylist nor the owner could acknowledge the obvious problem. The owner admitted the curl pattern wasn't an exact match but offered only a perm + reinstall, no refund. I was never shown the extensions before they were ordered, and Michelle the stylist told me that she had the "perfect extensions" to match my curl pattern. On top of the wrong curl pattern, the extensions were installed too heavily for my fine hair, leaving my scalp red, irritated, and scratched by sharp adhesive edges of the k tips . Given the damage, I declined further work and still received no refund for either the hair or the installation. No one at Kink Hair salon took accountability. If you have 4A curls or tighter, please save yourself some money and go to a curly extension specialist. I ended up buying 4A clip in curly extensions myself and they look like a perfect match, proving there's no excuse for licensed cosmetologists to not be able to find the proper curl patterned hair for my extensions.

This is one of the best places in Ladue. Maggie gives the best Facial treatment. Ashley is one…read moreof the best for cuts. This place is warm / welcoming. I can't wait to go back. ​

I have been a long-time customer of this salon - probably over 15 years. It has recently come into…read morenew ownership that is very unaccommodating. So much so that the previous staff all left for another salon right down the road. I was 7 minutes late for an eyebrow wax appointment and was turned away. In the time she (the owner I believe) spent telling me she couldn't do it, the service could have already been done! Save your time and money and go somewhere that values their customers more.

I've been coming to Vita Bella since 2009!! Melanie has been doing my highlights and cuts ever…read moresince. She is wonderful! I have longer blond hair and it consistently looks amazing. Her pricing is very fair and competitive. Robin did my hair for my wedding in 2018 and she would SO good. My hair was perfect, and help up all day. Robin (the owner) is very talented. Patrice does my shellac manicure at Vita Bella. My manicure holds up for 2 weeks. I'm so happy to have discovered this skill. Patrice also cuts my husband's hair and my son. She's great with men, color, etc. I LOVE Vita Bella, and I cannot imagine going anywhere else for all my beauty requirements. Everyone here has become a friend. They also have a nice retail selection of hair products at competitive prices.

I see Melanie for my regular cuts and highlights, and I have been very happy and satisfied for…read moreyears now! Recently, I had Jessica do my hair and makeup for my wedding since Melanie wasn't available that day. I went for a trial run, and based on my feedback from that, she easily and patiently adjusted to my needs for my wedding. I changed things up on her with my hair on the day of, and she worked with me until I got the exact look I was wanting. Perfection! Everyone complemented me on my hair and makeup all night! I could not have been happier (and I'm super picky)! She is really talented with playing up your natural beauty with some pizzazz and not plastering on a mask of makeup like some other make up artists I've experienced. She did my mom's hair and makeup as well, and my mom looked beautiful. I will for sure use her again if needed!

I genuinely do not like leaving bad reviews, especially because I've been coming here for almost…read moretwo years, but today was quite literally my final straw. I've gone here consistently since moving to St. Louis for haircuts, root touch-ups, color, all of it. I also truly do not care who I'm assigned to. I'm not one of those clients who needs one specific stylist every single time. I just expect basic communication, decent service, and for my appointment to actually make sense when I arrive. Coordination! Unfortunately, the vibe here has always felt off The front desk is rarely welcoming. Half the time, no one greets you, acknowledges you, or makes you feel like they are happy you're there. The energy can feel very cliquey, dismissive, and honestly kind of performative. It gives "we're all a family here," but somehow the client is not included in the family. I've overlooked a lot because I liked the actual hair services. I've waited 30 minutes past my appointment time before. I've had appointments moved around. One time, I was sent to the Webster Groves location, got there, and was then told I actually needed to go to Des Peres because they could not take me. Like...okay gas?? But today was what officially did it for me. I booked a root touch-up before a photo shoot tomorrow and a trip next week. I sent pictures and a description of what I wanted directly to the stylist beforehand. I've also had this exact type of service done through this salon multiple times, usually for around $250, so this was not some random mystery appointment. I arrived and waited around 30 minutes to be assisted, only to then be told it would cost over $400. And to be very clear, I am not asking anyone to lower their prices, undervalue their work, or change their hourly rate for me. Charge whatever you charge. That is fully your business. My issue is: why was none of this communicated nor coordinated before I showed up? You had my appointment details. You had the pictures. You had my description. You had my client history from the past two years. If the service was now going to cost almost twice what I normally paid, or if I had supposedly booked the wrong category, somebody should have figured that out before I arrived, waited 30 minutes, and left with absolutely nothing done. Even the stylist seemed surprised by how I had apparently been charged or categorized during previous appointments, which honestly just made the whole situation feel even more disorganized. That is an internal coordination issue, not something that should suddenly become the client's emergency while they are sitting in the chair So now I have a photo shoot tomorrow, a trip next week, and no hair did or done because this salon could not communicate beforehand. After nearly two years of being a loyal client, I'm done overlooking the rude front desk energy, the scheduling confusion, the long waits, and the constant lack of coordination. The actual talent may be there, but the overall experience is not. I will not be coming back. Respectfully, the vibes are not worth $400+.

I did not want to leave this review, but after paying $700 and leaving with severely damaged hair,…read moreI feel obligated to warn others about my experience. I went to this salon because a stylist I had been seeing for over a year moved here. She had been maintaining my cherry cola color for about a year, and when she moved to The Boulevard, I told her I wanted to start the process of going back to my natural level 6 brown. I understood that removing red is a process and specifically told her I was completely fine doing it over multiple appointments. I also asked if we could keep the first appointment within a certain timeframe because I had dinner plans, and she agreed. My appointment was scheduled for noon. When I arrived, I sat alone for 30 minutes without being greeted, consulted, or acknowledged by anyone before my stylist finally came over. The appointment ultimately lasted 7 hours, and I had bleach on my hair for approximately 3 hours. When I left, my hair was severely damaged. In fact, my stylist knew it didn't look right because as I was leaving, she told me to "wear a ponytail to dinner." That is not something you say to a client who just spent hundreds of dollars and received a successful service. I have since shown photos from that appointment to other licensed cosmetologists, and multiple have told me the damage was evident as soon as the foils came out. I have always taken excellent care of my hair, use professional products, and have never experienced damage like this. My hair is now rough, difficult to manage, and completely different from how it felt before. I can't run my fingers through it, my natural texture is gone, and it is genuinely unrecognizable to me. I was so upset that I spent the entire weekend crying and had to miss work on Monday. When I called the salon Monday morning, I was told the owner would contact me. I never received a call. When I called back two hours later, the owner suddenly answered. She offered a free treatment if I came in immediately, but the first thing she said to me in person was, "It's not that bad." After spending two days devastated over the condition of my hair, that was incredibly dismissive and upsetting to hear. The owner then told me that the original stylist would perform my next treatment and that I could pay for a new color service. I explained that after what happened, I believed I deserved both a refund and a corrective color service. The stylist refused a refund, and offered the color service for free. I agreed to this, and then stylist put red back on my hair, leaving me looking almost exactly as I did before I started this process, except now my hair is badly damaged and I am out $700. I came to this salon because I trusted my stylist and trusted the salon to guide me through this process responsibly. Instead, I have walked out feeling worse every single time. The most disappointing part is that the owner never apologized, never took accountability, and never made a meaningful attempt to make this right. I wish I had never come here. I am now left paying for the damage done to my hair, and multiple people who have seen the condition of it have told me I should pursue legal action because of how severe the damage is.

The Styles and Attention 2 Perfection are Amazing!!!!…read moreHaven't had my Hair Done Here Yet? Really want 2.My Hair and Smile R Attributes, and this place is THE BEST!!!!!! I work for Stl Pest Control and Treat this Buisness 4 there Quarterlys. Amazing Layout. Awesome Staff. No Bugs:)!!!!!

Would not recommend this salon to anyone. I am here for work and I booked an advanced appointment…read moreand took a 25min uber to the shop only to be greeted with a new stylist who had no idea what to do with my hair. She then asked another stylist for help and her coworker didn't have an answer either. If you do not know the color issue of the client and you're not experienced maybe there should be a consultation etc first. After sitting in the chair and the two women calling their manager for help, they thought it would be a great idea to tell me they can't help me and to come back another day. Then on top of it one of the stylist had an attitude when I said that I needed this fixed today and for work and that I'm not willing to pay $50 for an uber again. So I called my uber and left. Again, would not recommend. Find another stylist who has better experience and better care and concern for their clients.