.This business is in serious need of new management. My appointments were canceled because a phone…read morecall was accidentally dropped, and the manager, Christina, immediately assumed that I hung up on her. Rather than trying to understand the situation or provide a professional resolution, she chose to cancel my appointments. As for the grooming services, I only continued using Tez after Brandon left the company, but unfortunately, the quality of service has not met my expectations. Overall, I am extremely disappointed with the lack of professionalism, poor communication, and inadequate customer service. Based on my experience, I would not recommend this business to others.

We have been going there for years. Our groomer Brandon was awesome, and unfortunately moved away…read more I have had the worst experience and I am hoping to speak to a manager or owner before I give my full review. Holly at the desk is absolutely the rudest person I have ever spoke with. Emily the groomer just acts like she doesn't like our dogs. This is a huge disappointment since we've been customers there for many years. My dog Louie was sick today and was throwing up. Holly told me our groomer had no other appts until our next groom in February. She said since Louie was sick and Mia, our other dog was not, they would have to charge me a fee for Mia not showing up for her appt today. I have had nothing but difficulty and negativity since our groomer moved. I asked Holly to speak to a manager or owner and she told me they would not be returning my call and we were no longer welcome there. This is after I asked her to cancel my upcoming appts that were booked each month this year. I am sure that Louie and Mia are much better not going to this place. But it is still upsetting that this is the loyalty we receive for being a customer with recurring appts every 2 weeks for years, and this is how they would treat us.

The training was amazing! The trainers and other staff were the best! I would definitely recommend…read morethis place!

My parents have been using Gilbert's for years and now that I have my own dogs we use them too…read more They are a loving family and treat the dogs great. I think the owners call in love with every dog. Or at least they talked highly of mine. I would recommend this Kennel to everyone and the dogs get outdoor yard time which is great.

My dog, Teddy, has been going to S&B since he was a pup. Joe is great and so is his staff…read more Whenever I drop off Teddy, everyone greets him and he runs to the door to the play area. I wouldn't take him anywhere else!

Char at 4 Paw Pet Spa is the pet groomer and is amazing! She is great with my baby shelties.read more

Yes, they sit for cats too! I have two cats and one of them gets very stressed out while being…read moreboarded so I contacted Kayla for sitting services while was out of town over the Labor Day weekend. Sue, our sitter was wonderful with the cats. She left notes and photos of the cats every day while I was gone. I would highly recommend them to anyone looking for pet sitting service.

Julie and kayla are amazing! Moved from Chicago and never thought Omaha would have a dog walking…read morecompany. I found them online, immediately responded to my questions came over and met my dogs. The best part, they text you a picture and give updates on how things went. I would recommend them in a heartbeat!!!

I started taking my minpin, Thor to Shelly's because he absolutely hated having his nails trimmed…read moreat the vet and I was too nervous to do it at home. At the vet, we had to muzzle him, he was so terrified of the process... But he LOVES going to Shelly's. They definitely know dogs here and can take care of even the most growly customers with care and respect. This is another place that's definitely out of my way, but worth the detour.

My little dog came there for grooming and left there itching with fleas. Did not have fleas before…read morearriving and does not leave my house and not aloud to play with other pets. No help or explanation from owner. I won't be taking my dog there again.

A wonderful experience! Brought my dog in for training- we've had issues with jumping and leash…read morepulling, and I have never experienced such a professional team! Not only did they make us both immediately feel at ease, helping me get everything set up enabled me to know I was immediately making the right decision with this place.

took all 3 puppy classes (kindergarten, elementary, and high school) with our mini bernedoodle,…read moreBonnie. Jadyn is a wonderful instructor and we had a great time in her classes. She explains everything really well, always has time for questions and shares personal stories to help understand the hows and/or whys to different exercises. We have trained several dogs over the years and were amazed at all the new information and training tips provided. I love the amount of focus they place on properly socializing your dog as well as building a mentally balanced/sound dog. We have plans for a Clyde next year and will definitely be signing him up for classes as well.

My dog gets excited about a block away from John's house. She has been a regular boarding customer…read morefor 10 years. When I travel, I know that my dog will have great care.

I had always had family or my special friend take care of Gracie when we traveled but we decided i…read moreneeded to find someone close to the Omaha airport where we could leave her. We just returned from a trip that we had left Gracie with John and I could not have been any happier. He is very professional and you can just tell how much he loves dogs. Gracie was clean and very happy when we picked her up. John marked all of our boxes required to take care of our loved companion: Trust worthy, great communication (he sent me pictures every day of Gracie), clean, organized and genuinely cares about dogs. He responded immediately to all of my questions and concerns in a timely manner before I booked a reservation with him and afterwards as well. Thank you, John, for your service!

I left my two dogs at Barb's Best Friends while I went on vacation for a week. Barb, the owner,…read moreresponded promptly and kindly to my questions before I chose them, and took the time to get to know my pets before I left town. The staff responded quickly to my frequent status requests, and they have a text-only phone number which made me feel like my queries were less intrusive. Both dogs were happy and healthy when I picked them up! Boarding includes 'doggy day care', so the pups are running around in- and outside all day. If I ever need to board my dogs in the area again, I won't hesitate to use Barb's Best Friends.

Pick up and drop off were seamless, reservations were easy to make, and there is a staff member…read morepresent 24/7. I also appreciate the security effort and that people can't just walk in. My two dogs were there for a little over a week and have been sleeping since I picked them up this afternoon. They're usually high strung but they had so much play time and exercise during their stay they're worn out, always a good sign . I will definitely use Barb's again when I'm out of town.