I've been to Katie's Nails and Spa a few times in the past several years. They always provide a solid, quality service. They try to get people in quickly, but I always go in as a walk-in so I don't really have high expectations that I'll be seated quickly. They have polite staff and keep a clean shop. I almost always only get the most basic mani and pedi just for my preference, but I have seen them do really intricate designs on some client's nails. Very interesting to watch their creativity. Lol. They also have a plethora of colors and types of polishes and services. Overall, they are a solid choice for a nail salon with quick and quality service. read more

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It took about an hour and 45 mins to get a regular pedicure and gel manicure. I asked for a rust color for my nails and showed a picture of what I needed. They absolutely destroyed my nails. My nails were NOT stubby when I went in there, and now they look so short. I told her I wanted a rusty orange color and she brought over like 7 different shades of red, none of them remotely close to what I needed. I even showed her a picture of my dress I needed to match. I appreciate trying to help, but she just seemed annoyed and didn't listen to what I was saying. And o usually always do a sparkle nail on my ring finger and this looks like some weird confetti glitter that a child would wear. I'm beyond devastated and it's for my sister's wedding! Never ever going back here and wouldn't recommend this place to anyone. read more

Katie's Nails & Spa - Nail Salons Near Me - Leesburg, Virginia

Jennifer is amazing!!! My nails are beautiful, and I keep getting compliments! It's been a couple weeks and they're good as new. I'll definitely be back here. read more

Katie's Nails & Spa - Nail Salons Near Me - Leesburg, Virginia

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Got me right in and did my nails quickly! My nail tech was a tad rough but still did a very good job!

My friend and I booked the gel spa pedicures yesterday evening and it we were extremely pleased! Our nails look great and the whole pedi was extremely relaxing! The nail salon is very clean and inviting. We will be back! read more

Alright so I've given it a few chances. Overall, I find other places to be better, despite the fact that they seem to think quite highly of themselves, contrary to the plethora of evidence against that, even just in the photos from other clients here.... I seem to find something amiss with my nails every time, and feel a little dissatisfied. I can't say I've ever had a perfect nail job done here, and at times I even felt the artist was annoyed with me, for their mistakes. read more

I was in Leesburg visiting family from NYC and my aunt recommended this place...and it was amazing! Very clean and the staff was accommodating and professional. I made an appointment for 10am on a Monday. They took me right away when I arrived and asked if I wanted water or coffee. The salon is neat and clean with about 8-10 manicure seats and 8-10 pedicure chairs. They had about 8-10 staff members working as well. They offer regular, gel and powder polish. I opted for the gel manicure which was either $30 or $35 (unsure if they charged me to take off my old gel manicure or not). Lee did my nails and she was very patient with me since I was so indecisive picking a new color. She constantly made sure I was happy with her service and I couldn't have asked for a better experience. All of the nail technicians spoke great English; no issues understanding. Overall, I would highly recommend. If I lived in the area, this would be my go-to place! Next time I'm in Leesburg, I'll be back! read more

Please remove the feature from your website to book appointments online. This is the third time I have booked online and the appointment time was not honored once I arrived. read more

I went in to this salon today to make a mani/pedi appointment. The first person I spoke with who was sitting in a random chair on her phone seemed like she didn't understand me and asked if I've been there before. At least, I think that's what she asked. Another person came up to the front desk with a handful of notebooks, dropping her phone... a real calamity.... Saying they didn't have anything available for four weeks. What did I do wrong here? I thanked them and left. read more

I came in to get a gel mani and pedi and had a great experience. Ann and MyChi (spelling?) accommodated my tight schedule and got my nails done within an hour! They were talkative and humorous and my nails look great. I had the spa pedicure and while it was nice, aside from hot towels and scrubs, I couldn't tell the difference. However, I had a relaxing experience and my nails look nice. * they have plastic enclosure curtains to enhance protection through Covid and the salon was clean. read more

Stopped in here the other day with the bestie so she could get a touch up on a broken nail. ( I've told several times to use her teeth to open a beer bottle, but no one ever listens to me) Seriously though, she was ranting and raving about this salon, and once I stepped in the place I could see why: professional, clean, and friendly, a nail salon for the prince or princess in all of us. They matched her color perfectly, and the nail repair went off like clockwork. Her nail specialist asked me if I wanted a pedicure. Now normally, I am all over that like a dog getting ready to go for a ride in a car, but this time had just had the hobbit feet pedicured the other day, so I unfortunately had to decline. However, next time I am all about the mani/pedi. We were out of there in about 20, and her nails looked pretty awesome to me, but she have a sigh of I don't know which was my clue to keep quite and just nod my head. When it was all said and done, the verdict was not perfect but pretty darn good. Still, a nail hot spot worth visiting, a salon that puts most of the competition to shame. read more

Katie's Nails & Spa - Nail Salons Near Me - Leesburg, Virginia

I've been coming here since I was fourteen and I am now in my first year of college. I will not go anywhere else; I love every single person who works here and I will never cheat on my tech(s) with anyone else. I leave happy every single time. read more

I love coming here and decided to have my bridesmaids and I get our nails done a day before my wedding. We ranged from getting gel, acrylic, and powder manicures as well as the basic pedicure. Jimmy did such an amazing job with my wedding day nails and I couldn't have been happier. They are the perfect ombre with a hint of glitter. He is very detail-oriented, making sure I liked the length and the shape of my nails. Jimmy also spent a good hour to hour and a half on them. I would highly recommend him as well as MyChi and their team to make your nails and toes feel brand new. read more

Katie's Nails & Spa - Ombre with acrylic tip - Nail Salons Near Me - Leesburg, Virginia

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I reached out to the spa before leaving a review, but I didn't get a response. The gentleman working did my nails on a Thursday. It was laughable how awful they looked, but whatever...I just knew I wouldn't go back. After 5 days, it just gets worse, and one of my nails broke super short when the gel broke off. read more

Katie's Nails & Spa - Didn't even last 5 days and broke my nails when they broke off. - Nail Salons Near Me - Leesburg, Virginia

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I decided to give this place a shot anyway even after reading the reviews but I should have listened to prior clients. Thought I would have a relaxing day for myself, get a mani & pedi and it started off with the person taking care of me looking and acting as if she really did not want to be there. The conversation taking place between each other in their native language was nonstop. I then was asked to leave my chair before the pedicure was complete, feeling rushed in order to accommodate a couple. Mind you, there were 4 other chairs available which could have been used and they could've sat side by side if that's what they wanted. I sat and watched while waiting for my manicure to begin and the person that started the pedicure wanted to finish the job while I sat at the table making it an uncomfortable position having two people working on me. I questioned why the rush and why would they treat me like this, it being my first time there and what was supposed to be relaxing became a rushed, uncomfortable and discriminating experience. They tried to feed me a BS story on how they do things and I just said that it was unacceptable and I didn't continue with the services I asked for and walked out. Never again will I be using Katie's Nail Spa. If I could give it no stars I would. read more

Where do I begin? Well I was in the market for a new "professional" nail technician and I started searching close to home. My normal technician is downtown DC close to my office which was convenient at the time. Due to traffic I had to "re-strategize" my location ( I want to be close to home). My search of several salons led me to this cute little place around the corner from my grocery store, snack spot and my bank. I had no idea it was here! Fee: I believe $$ is comparable to the service and location. Location/Parking: For those of you who are not familiar with this location the parking can be a bit tricky not for the salon but the complete shopping center. Just park in one of the garages and you will have about a 3 minute walk. Also, If you need to park close to the door driving around waiting for someone to leave that is an option too. That usually works out well for me. Service: Due to several disappointments from other salons; I was hesitant at first, so I made a call to test the waters if you will. The gentleman that answered the phone was polite enough; so, I decided to give it a go. May I say, I was shockingly surprised at the quality of service I received. My gentleman technician was highly skilled about the complete nail service. I did not have to tell him polish the edges, file the edges, clean underneath, bring polish to cuticle and most importantly check for lifting. The longevity of the nail service will last you until your next fill in with NO LIFTING, that is rite no lifting in the full two weeks. My technician does an amazing job and I think I am safe with him for awhile. Ambiance: Yes it is small and clean and I know this by observing not 1 but 2 of the guys cleaning as I was approaching for my appointment one afternoon. Yes sometimes the lady technicians are too loud and it is rude to do so in someones ear. But they are in the salon all day you can not expect total quiet for 10/11 hours ... lol It is just 1 lady that is really loud but I think someone said something to her because my last two appointments she was quiet. Communicate with them if it is your first visit ( be nice ) ... So stop by and give this place a shot you will not be disappointed, they will make you happy! read more

Katie's Nails & Spa - Very nice, edges and cuticles are done. - Nail Salons Near Me - Leesburg, Virginia

Do NOT try making an appointment through the website. You will arrive for your appointment and be told that they either don't have time for you or the person you booked with on the website can't perform the service requested. They will then ask you to come back another time but that does you no good if you've already taken off work. They need to fix their website. read more

HORRIBLE experience. I brought my own base coat (Nailtiques, which cost $25/bottle) to be used, and the manicurist did not give it back to me before I left the salon. I returned the next day and she claimed she never used my base coat and did not keep it. OMG a total LIE, she used my basecoat and failed to return it to me! This is totally unacceptable! I spoke with the Owner and she told me to walk around the ENTIRE salon and look for it in all the drawers of her 15 different stations. Seriously!!! The least the Owner could have done is offer me a complementary manicure to compensate my for my $25 bottle of Nailtiques that the manicurist failed to return to me! NEVER DO BUSINESS WITH THIS SALON!!!! read more

i wanted a cute sailor nail design and left with zebra stripes on my nails ‍ the lady there kept messing up and starting over and eventually got a different lady to do my nails read more

Katie's Nails & Spa - Nail Salons Near Me - Leesburg, Virginia

I'm up at 4:32am in pain because my nail tech DUG like an archaeologist into my big toe nails. It hurt when she did it, but I just thought that maybe it was because I hadn't had a pedi in a while? No. I've gone longer between pedis, and never had pain during the pedi. I'm pretty positive I have a double toe infection, which is great because I have to drive to FL tomorrow and need my feet for, well, everything. I don't know why I didn't say anything during the near surgical procedure. Based on several other reviews, I don't think I'll even get as much as a "sorry". If you value safety, cleanliness, and the sanctity of your toes, steer clear of this disaster. read more

I arrived, on time, for a scheduled appointment. They sat me at a pedicure station right away but I sat there for 35 minutes before they began my pedicure. I was getting a color change for my gel nails. My fingers were wrapped in acetone for 40 minutes before the manicure began. This was only my second time getting gel nails so I wasn't sure what to expect but 40 minutes soaking in acetone can't be healthy. They had to rush through my manicure so that I would not be late for my next appointment. I was very disappointed. It's difficult to carve out time for little luxuries like this and to set an appointment in advance and still be made to wait was stressful and discouraging. read more

Favorite nail salon in Leesburg! Don't remember the name of who did my nails but she made sure everything was perfect before I left. Very happy with my nails and I highly recommend! read more

Katie's Nails & Spa - Nail Salons Near Me - Leesburg, Virginia

I went for the first time today and I loved it! MyChi was absolutely awesome. She fixed the shape of my acrylics and customized my gel color for me. I love how natural they look read more

Katie's Nails & Spa - Nail Salons Near Me - Leesburg, Virginia

Best pedicure I have had in ages! For a moment I was far away in a spa. Highly recommend and we will be back!

I used to go there since 2 years but nowadays I dont like their job everytime i come out upset because new technicians dont know how to file the nails ,specially Jennifer is so bad . The manager ( My chi) is rude . read more

They're not handling the reopening very well! Overbooked and obvious difference in treatment depending on the color of your skin. When I politely inquired I was told it was based on whether you booked online or by phone. So, my group who booked by phone were to told to wait outside while others were allowed in the shop. Even though the shop is convenient, I'm done. read more

If you want a simple pedi or mani it was okay. I wanted different colors on different nails and the lady went "different colors, oh my God" felt like a total inconvenience...Ended up leaving with just the pedicure., Maria was so sweet and fantastic but the other lady was quite rude. read more

Found this by chance after finding myself running more and more errands in this plaza. Maria did a fantastic job the two times I have been there. Would definitely recommend a visit. read more

Katie's Nails & Spa - Nail Salons Near Me - Leesburg, Virginia

Ambience and employees are superb, it is apparent that they are experienced and have their act together! I came for a fill on my nails after reading positive reviews on Yelp, but I wasn't convinced until after I had visited the salon in person. Immediately after sitting down they offered me a beverage and ensured that I was comfortable, a step that many salons skip. There is also a wide selection of polishes so I did not have to compromise on a color when they helped me match a shade to a photo on my phone. Can't beat that location either ;) read more

always have a good experience. gel manicure lasts for about 3-4 weeks. friendly and efficient.

I had a 4:30 appointment with some of my friends, when I received the confirmation email it said it would only take an hour for a acrylic set. Keep in mind I wanted to go acrylic instead of the dip when I already had the dip on. I waited over 40 minutes until they started and when the lady was taking my previous acrylics off, she was judged ripping them off with a cuticle cutter. It hurt so bad and my nails looked horrible underneath like a layer of my nail was torn off with the acrylic. It took the lady who was doing my nails AN HOUR to just file them to shape, and when she was doing my cuticles she was citing off good skin which lead me to having cuts around my nails on most of my nails. When I told her that it hurt she just put some Acetone on it like that's going to stop the burning and pain. When she was finally done filing my nail an hour later, she then was starting to paint. Keep in mind my friends nails only took an hour to finish so they were very surprised that she just had started with the polish. After that she started rushing with the polish and got so much nail polish on my skin and they didn't seem to care. I wanted to get a candy cane design to my ring finger for the holidays, and when she saw the design I wanted she just pasted me on to a different lady. She didn't even finish her job. Then the lady who was doing the design keep taking my hand out of the uv light before it was complete so the nail polish wasn't dry. So she kept on having to redo it, and she had the nerves to make it seem like it was my fault that they weren't dry! She finally finished and my nails hurt so bad from her ripping the previous acrylics off and the cuts she made on my fingers. When it was ready to pay I gave her a 20% tip even though I was being nice, when she did a HORRIBLE job. When I gave her the tip she was forcing me to give her a higher tip and saying things like "you can put a 30% tip on the card" repeatedly. if you want to go here DO NOT I repeat DO NOT! THIS IS THE WORST PLACE I HAVE EVER GONE TO FOR MY NAILS! I AM EXTREMELY DISAPPOINTED! read more

I recently moved to the area and after trying a few different nail salons I finally found THE ONE. The salon is very clean and all of the nail techs are very courteous and friendly. I opted to have a manicure and pedicure. My nails were honestly a wreck after my last bad salon experience, however my tech, MyChi, was WONDERFUL! She was very patient and understanding and took her time to fix the damage from the previous salon. She is very thorough! Finally I found someone who is as picky about my nails as I am! She didn't rush me to get to the next client and overall it was a very (much needed) relaxing experience. I have seen MyChi twice now and my second experience was even better than the first! She remembered me and treated me like an old friend. My nails are coming in very nicely! I highly recommend the salon. I haven't worked with any of the other techs, but while I was there they all seemed to show the same care and attention as MyChi! Great place! So happy I found it! read more

Absolute best nail spa around. My Chi is absolutely amazing. I have been going to her for several years and each time is just as amazing. I highly recommend. read more

I have been to Katie's Nails numerous times. Over the summer I had a terrible experience where it took almost 4 hours for a mani pedi. The woman who was doing my nails didn't cut my cuticles all the way, left major parts of my nail exposed without nail polish covering it. At that point I said it's fine just remove the polish bc I needed to leave. The manager insisted I stay and have someone else finish. 4 days later my nail polish was chipping (gel) and peeling off. I was told to come back and they would do my nails for free. I never got my free mani pedi I just let it go. They love to tell sob stories while doing your nails. For example just the simple "I never go on vacation I am always working ". I always work too! I have a job that requires me to work holidays and on call. However, when I did call back to ask about getting that complimentary mani pedi and was told the manager was on vacation LOL! I thought they never went on vacation? The last time I went in was the last straw. Another story about he has to work on the holidays. I called ahead to ask if it was too busy for me to drop in and they said no it's perfect time. I said I just don't want to be rushed. Nope I was rushed as usual. I knew exactly what I wanted and the male who did my nails (his name is Long) kept huffing and puffing as I decided between two unique nail colors. I wanted gold glitter but with gel it's hard to tell how it will look. He gave no suggestion when I asked and instead had his arms crossed. I asked if they had nude or pale pink I could put under the gold and he said no they don't have those colors! Then he says "OK IM GOING ON MY LUNCH BREAK!" He leaves to go eat and he came back smelling like cigarette smoke and food. He left again even when I decided on my nail colors after finding pink colors that apparently didn't exit... to go back and eat! I showed him a photo of what I wanted it was simple. Pink vase color with glitter on top. More glitter at the top of the nail bed then toward the cuticle area.... and he didn't do it. He comes back and HITS ON ME. Probably bc he thought it would be funny and to make sure I give a good tip. I was asked if I had a boyfriend. I said no, was asked why, and I said bc I don't want one. He kept calling me "baby". Said he would come to my house and cook. Kept saying he would be my boyfriend. He said it loud enough for everyone to hear. Then the manager tried to say "yea you should date him he is a good guy" He gave me his Number on a piece of paper towel and told me to call him on his cell phone later. This was manipulative, disturbing, and unprofessional. Everything about my experience was unprofessional. I told him in the middle of painting my nails I did not like the color and he didn't care. He proceeded to finish and I felt like a burden for even being there. I'm paying for the business yet I felt unwelcome and harassed. I called the next day and politely told the manager how I felt and he basically told me it's my fault bc the guy who did my nail suggested I do red... and that I have no reason to feel like I was a burden bc it was my fault. which made no sense bc I never said I wanted red it was just a blame game convo. I just wanted to change my nail color and have a better experience and it felt uncomfortable so I never even went back in. I'm a generous tipper and I regret it every time. I want a refund bc I never ever ever will go here again simply for the fact the manager and employees are greedy and treated me terrible. Will anything positive happen from this review? Nope! This place does not care whatsoever about how they treat their customers. read more

I also was there on Saturday and had a completely different experience. I waited outside since only five customers were allowed to be in the salon at one time. The salon looked completely different than past visits because the salon was reconfigured for Covid. There was plexi screens in front of each technician and curtains in front of the pedicure stations. They sanitized after each customer person. I have never known this salon to treat anyone poorly. We're all learning to deal with the new normal and we need to give salons time to adjust to the new requirements. read more

Just got my nails done for the first time here and I absolutely love them! My nail tech Trammy nailed the style and it looks flawless. Definitely happy and will be coming back. read more

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I got a full acrylic set here a few days ago and I was really happy with how they turned out. That being said I am a little bit concerned about their safety precautions, I'm a cosmetology student and I noticed that they don't follow all of the state board's rules that are put in place to keep people safe. The nail technician that did my nails not only used a nail file that had already been used several times but they cut me on several of my fingers with that nail file and instead of cleaning the wound and getting a new file they continued to use the same tool and even put it back in the drawer to be used again. If you're thinking about going here I'd just make sure to ask if they can use a new file on you just because you can catch some really bad diseases from being exposed contaminated tools like this. read more

The nail techs here are competent but can't say much about the ambiance. When you come in you are directed to a chair or pedi-lounger which seem well used and were questionable in terms of cleanliness...(never noticed them being cleaned after your pedicure or others...) There wasn't much interaction between me and the tech, no tv to watch or magazine to hold. We were offered drinks which was nice, but the space is just not that inviting. Price was average. Only go there if you want a quick fix. Recommend you seek elsewhere if you truly want a spa experience. read more

I have never taken the time to write a review but I feel it is necessary here. I came straight home and wrote this review. Today (8/16/14) I went in for a mani and pedi done by MY CHI and it was horrible. I was very upset and gave ZERO dollars for a tip and I have never given someone a zero dollar tip before. I was actually very mad that I had to pay 42$ for the service and I strongly believe that I should get a refund of some sort. She was rushed so she didn't do a perfect job and only did one top coat on each when they are suppose to do 2. I got a silver polish and wanted a design on it but she told me that "no colors will show up on it". I have gotten a very similar color in the past and they were able to do a design perfectly. She was obviously rushed so I assumed I couldn't do a design because she had another customer (a regular it seems like) waiting right there. Completely rude. On top of that, she didn't put any lotion or rub my hands at all so there was no massage there. They are suppose to put lotion on your hands, massage them, then have you go wash them, she didn't even have me go up and wash my hands. Also she did not properly clean up my finger nails, I can still see dirt in them and it is clear that she didn't use all the tools she was suppose to use. On the other hand my mom had MICHAEL and he was FANTASTIC. I made sure that I picked up his card on the way out so that I could come in again and request him. Overall horrible experience for me and will make sure that I never have MY CHI again. read more

Hello! I'm not a huge reviewer but I am one to read reviews prior to going to an establishment. I also appreciate constructive feedback and understand when things go sideways at times when visiting places. So I thought I would take a moment and provide my thoughts on Katie's Nails. First, please remember that this is an incredibly trying time for all of us. When you go into any small business know that the folks trying to serve your needs are doing their very best. Things are so fluid and so difficult for all of us. The women working here are struggling to work hard and do their best. I see their disappointment when there is a language barrier and customers raise their voices (so odd). I see their sadness when customers put their own anxieties upon them. It's hard on all of us right now! They have families too. Take a deep breath and know that a language barrier doesn't mean they don't like you, it means they have just that: a language barrier. Be kind. Be patient. Work with them, look to the next technician or ask for the manager for guidance. But to the women that were terrible today while I was sitting there because they were frustrated? Well. All it really took was for you to ask for some clarity. The thing is -- These women all know enough English to guide you to your favorite color and relaxing service. When you are ugly though to another human that can break a person for the day. When you walk out without paying, thats 1.5 hours they aren't paid. That's 1.5 hours of money they don't get to feed their families. You know how hard it is right now. Breathe and be a little more patient. Now. About the Covid protocols. They have shielded barriers set up for both manicures and pedicures. They do temperature checks and make you sign a document clearing yourself of a quick recent Covid exposure. They work at 50% capacity. Hand sanitizers, masks, all the normal stuff is there too. Their services and technicians. I've only had gel manicures and pedicures. They are great and to perfection. I see Ann D. Exclusively. So I can't comment on the other technicians, but I have been with her for 5 years religiously. She's kind and warm, a mom and a wife, with an amazing work ethic. She works 7 days a week and has an amazing kind soul. The staff. I don't see other staff like I noted earlier but I can tell you that I brought my momma here while she was well and when she was ill. They cared for her and treated her with the utmost dignity. She felt like the queen she was and they still ask about her today. It's been almost 2 years since she left me. What's super important to take away from this review is this: they had to pivot like we all did during this crisis. They scrambled and did a great job. They are all doing their very best. This is their livelihood. Just like your job, if you're lucky to still have one, is your livelihood. They have kids to feed, college tuitions/FASFA to figure out, and on top of that, they have to battle what my parents did too -- a new world in a new country that gave them the opportunities for their families while learning along the way. Their children are thriving here because of the crazy amount of hours they put in for them. By serving us. So if you have an incredible experience - write a review. If you have a problem with your experience - talk to Jimmy the manager and yes then if needed write constructively here as if it was your business and your livelihood. Believe me after today I know they read these. I would give them 10 stars if I could. Especially to Ann for the services. Support your local small businesses. Be kind too. Take good care everyone and stay safe. :) read more