I absolutely adore this practice!…read more After moving to the Hampton Roads area 3 years ago I struggled to find a PCP that I was happy and comfortable with. After searching and searching I found this practice and Dr. Peter Laplace through word of mouth. I am ever so glad that I did. Staff here is so friendly and helpful. I am never confused about any of the policies or billing. Appointments are easy to schedule and they even have an online patient portal for you to view your records and care plans. Having struggled for several years with a few chronic issues I am finally at a place in my physical and mental health where I'm not just getting by but am happy and on a road to healthy. This is all credited to Dr. Laplace. He listened to my issues and concerns and guided me to the best recovery path. No throwing meds at me and moving on to the next patient! We thoroughly went over the short term and long term goals and plans. Healthcare is a vital part of life and having a doctor who listens and cares is paramount to receiving the best Healthcare. I am so very lucky to have Dr Laplace and associates in primary care looking after my well being.

Dr. Lea LaPlace is amazing!…read more If you don't already have a PCP, I'd absolutely recommend her. Busy small practice downtown on Freemason St by the mall. Free parking behind the building.

This is the worst doctor I have ever been to. The place is dirty and has an elevator with broken…read morebuttons. I had to wait for over an hour past my appointment time. The doctor was a young guy and needs to learn compassion. He was rude and talked down to me. They treat you like cattle with no respect. Please find another place to go. I will drive to Norfolk. These guys are not the best choice. Did I mention that it's very dirty !!

The other day I ran out of asthma meds. A great gal, Gina, went out of her way to get a doctor to…read morefill the prescription. Thank you oh so much!!!

I saw online that this clinic got great reviews. I went…read morethere and was efficiently served. I was given a choice whether to register on paper or digitally (I chose paper). The receptionist was very nice and helped recommend a pharmacy. The staff who saw me were kind. I definitely will return again if I need urgent care.

It would have been nice to receive the services I came for. I first tried to get a DOT drug…read morescreening for work. Apparently after 5p they stop on Friday so I was told at 5:03p come back Saturday 8-2p only to find out that nobody was there to do the test. It'd be nice to know in advance so the proper information can be communicated to find another location. I'd advise anyone call ahead to save your time. especially if you are out of the area.

This office is amazing! They are open weekends for last minute appointments and the staff is super…read morewelcoming. Would recommend to anyone.

NP Meet Patel is a fantastic practitioner. I've been going to First Care since I was a kid. I'm 42…read moreyears old now. Always received the best care.

Meet Patel is very thorough and knowledgeable in so many aspects. The quality of care I have…read morereceived with him is so reassuring. He always addresses all of my concerns with patients and a reassuring thoughtfulness. Thank you. Also, his medical assistant Christina is wonderful. She has a flare to help a person relax. Thank you for all you do as well. J. Jax

Always fast care. Friendly staff. We always come here when we need immediate results. The staff is…read moreknowledgeable about allergy needs. We've also visited for school athlete physicals.

These people really think they're better than everyone els. Talk about snoot, they take the care…read more it's more the reception staff the most. They will nickel and dime you like their families will starve to death at the same time act so annoyed when you walk in. They are not people people at all. I guess you have to be in a certain club to be welcome. We'll see how long their business lasts with that attitude. And you can totally tell the dr is fkng the front desk because she isn't worried about sht.

We have found this facility to be A1 for care, efficiency, customer service, and cleanliness…read more I highly recommend this family care center when in need of care for minor ailments. We are from out of town and have gone there on two separate occasions and could not be more pleased. Highly recommend!

I was appalled with how rude the lady at the front desk was today. I thought maybe it was just me…read morebut then someone else walked in and they treated them like it was so inconvenient to collect their name and insurance. My family owns a business over there and we normally send a lot of people their way but I will think twice about that from now on. If you hate dealing with people so much maybe don't work front desk.

Very, very friendly and helpful staff. I went as a walk in and they were very accommodating.read more