Questionable billing practices and unfriendly office staff. Would recommend going elsewhere.read more

Sadly Dr. T moved on and is now teaching. Speaks volumes for just how good he was in private…read morepractice. I had similar experiences with Dr. N -- felt like I was pushed on her and just didn't seem to be the complete package as Dr. T. But, went back and there's a NEW doc, and he's great. So now it's just Dr. S and NP Catherine; plus the staff is warmer so I'd say give them a try!

Excellent physician. Caring, intelligent, and really listens! Office staff is nice, but busy.read more

Dr Van Horn tries hard to be personable, but it's very much not in her nature. Conversation easily…read moreshifts to a political agenda where she doesn't want to take your concerns seriously if you're in the minority. I asked her neutrally what she thought about the Covid vaccines and she told me Trump did a great job and Black people aren't targeted by Covid, they just have higher incidences of obesity and diabetes. Not only are those not the only health issues to be concerned about, it was NOT what I asked her about. She said she would send me articles proving her point.. which she never did. As a doctor she didn't listen well and she made me feel unsafe in her care.

Amanda Nass, PA, was wonderful, a good listener and thorough. Very friendly and she remembered me…read morefrom coming in, in May, which is always nice. I call her Dr. Nice because her last name is that with a southern accent. Ha ha! She recommended that I start physical therapy and occupational therapy for the tingling in my right hand, due to the stress in my neck and shoulders. They took X-rays. Extremely professional and quick!

The lab is absolutely awesome. Super fast and easy check in. The lab techs are so great. Super…read morefriendly and you never even feel the stick. For bloodwork, this place is top notch

Fort Norfolk Medical Plaza is a one stop shop for most of your medical needs. There are many…read morehealthcare services available in the building including primary care physicians and a variety of specialties. Besides clinical services there is also a full-service laboratory and diagnostic center. The building is located next to Plum Point Park on the Elizabeth River so there are wonderful scenic views from offices on the east side of the building as well as the attached parking garage. The building is always clean and well maintained. Restrooms are always clean and properly stocked and the elevators always operate correctly. I appreciate the attached parking garage which affords ample parking to access the building as well as shelter from foul weather. I have always been able to easily find available parking. Access to the garage is controlled by automated gates. Parking is free for the first two hours. If you plan to be in the building for longer than that make sure to get your parking ticket validated so you don't have to pay. I get my ticket validated in my doctor's office or the diagnostic center which are both located on the eighth floor. I have been very satisfied with my visits to this building over the years. I enjoy the convenience of getting to the plaza by car but it is also accessible by The Tide light rail system.

Fort Norfolk Medical Plaza, across Brambleton Avenue from the Sentara Norfolk…read moreGeneral/EVMS/CHKD/Sentara Heart Hospital complex, is a great location for doctors, labs & clinics. There are a number of buildings, including what must be EVMS housing. Not only is it less crowded & easier to navigate than the labyrinth of the "across the street" complex, the main building that houses most of the patient related offices is very patient friendly. The above describes building has an attached parking garage with an easy to access elevator opening to each floor's small lobby. There are handicapped parking spaces directly adjacent to the glass enclosed elevator. For evening appointments, a security guard is stationed in the elevator area. Walking is at a minimum, which is perfect for me. My Cardiology Practice is located in the building as is the Sentara Sleep Center, which I've also visited numerous times. If your doctor orders lab work, you only have to take the elevator to the Sentara Fort Norfolk Diagnostic Center. Fort Norfolk Medical Plaza is easy to access, not just from Norfolk, but also Virginia Beach, Portsmouth, Suffolk & Western Branch. It is very near the spot where Brambleton forks into the Midtown Tunnel & Hampton Boulevard. There is a Light Rail stop at Fort Norfolk for those who don't like to drive, Coming from Virginia Beach, one can make an easy trip via I-264 taking the best route through Waterside to Bousch to Brambleton. I usually make the return trip on the surface streets ending up on Princess Ann/Northhampton. Do you know why it's called Fort Norfolk? Guarding the Norfolk side of the Elizabeth River & Harbor is the fully restored War of 1812 era Fort Norfolk. It is currently only manned by ghosts of the past. But if you're lucky enough to secure a tour you can experience 21st century men re-enacting their 19th century forebears. Learning the history of Fort Norfolk will make you happy to be treading on historical footprints, if only for a doctors appointment.

They do NOT take Tricare fully. I was assured they do, but the company only covers this practice…read morepartially.

New to the area of looking for a change? I have quickly become a fan of Family Physicians of…read moreTidewater. I work closely with P.A. Christian Joyner and she treats each of her patients with awesome care and concern for what's on their mind. These folks are focused on keeping us healthy and when we aren't feeling great, will be there with a stellar treatment plan.

This review is 100% for Dr. Lap's "nurse." I called the practice back in November to make an…read moreappointment after lots of research and also seeing that this Doc took my insurance (looking because my beloved PCP of 25 years was retiring). I was told that for this Doc (unlike others in the practice that you can just schedule with) you needed to speak to her "nurse" first to discuss your concerns. Um. OK. Left my number for the "gatekeeper" to call me back. Three days later (after receiving no call), I called to check in. I was told that the nurse/gatekeeper was gone for the day. But was also told she called me according to the notes? Um. No. I have no missed calls on my phone, and seriously if she really had called, why didn't she leave a voicemail? No missed call. No voicemail. A week later I called back (stupid me, but I was really impressed with this docs reviews and credentials), explained that I have never gotten a call from the "gatekeeper" and the awesome receptionist (I forget her name - she works for the whole practice and is so sweet and amazing!) got her on the phone with me. And here we go. Said gatekeeper picked up the phone and immediately went in with - "I called you!" I explained that I had no missed calls (keep in mind I was not being nasty - my whole career is in CS so I know better) and no missed messages. She then literally said, "so what is your problem?" Um OK. I explained that I was looking for a new PCP since mine had retired. I also wanted to explore HRT because I was never sure about it, but wanted to talk to a new doc that might understand. What did I this Bish say to me??? Well, it's normal, you just have to deal with it. Oh, and she was supposed to talk to the Doc about scheduling me. She was going to call me back. That was the end of Nov. 2025. Here we are 1/6/26. Still no call. This might be the most amazing doctor in the US. But we will never know thanks to her condescending, not following up "nurse/gatekeeper."

Dr. Lap has been my primary doctor for over 20 years. She has an excellent bedside manner and…read morecomforting sense of humor. Dr. Lap is warm, sensitive, empathic and genuine. She and her team are grade A professionals who truly care about the total well-being of the person. I am able to get appointments when needed and I absolutely love the reception, nursing staff and lab technicians. I highly recommend this medical practice.

I saw online that this clinic got great reviews. I went…read morethere and was efficiently served. I was given a choice whether to register on paper or digitally (I chose paper). The receptionist was very nice and helped recommend a pharmacy. The staff who saw me were kind. I definitely will return again if I need urgent care.

It would have been nice to receive the services I came for. I first tried to get a DOT drug…read morescreening for work. Apparently after 5p they stop on Friday so I was told at 5:03p come back Saturday 8-2p only to find out that nobody was there to do the test. It'd be nice to know in advance so the proper information can be communicated to find another location. I'd advise anyone call ahead to save your time. especially if you are out of the area.

I have been going to Dr. Asuncion for about 30 years or so and cannot say enough about his kindness…read moreand compassion for his patients. I hope I never have to find another PCP because no one in my opinion could replace him.

Is it a natural part of the passage of life when you review more medical practices than night…read moreclubs? Sigh.... If you want a doctor who is not just knowledgable & caring, but also has a fabulous dry wit sense of humor, then Dr. Christopher Asuncion is your man. His "one liners" make going to the doctor a much more relaxed experience. My using Dr. A as a Primary Physician began years ago when my internist retired. A number of people at work went to a large, well established group in the Beach General corridor. So that's the practice I chose. Gradually everyone at work gravitated to Dr. A, a member of that practice at the time. When he left to found Mid-Atlantic Family Medicine, we all followed him. Dr. Asuncion isn't the type of Doctor you feel is rushing you out of the exam room. He will listen to your ailments & symptoms as long as you want to talk. And he remembers not just your medical conditions but also your family, interests & activities. Whenever I have one of my semi-regular sinus infections he will make sure that his staff works me into his always full schedule. And he will do his best to knock it out in the shortest time possible, especially if I have an important upcoming activity planned. It's quite humorous when he walks in the room & the first thing he says is "Got it again?" His decisions regarding whether you should be referred to a specialist for a newly diagnosed condition are prompt & correct. I've always been very happy with his specialist choices. An on-site lab technician eliminates the hassle of having to go to a hospital for blood work. Electronic transmission of prescriptions eliminates the need to carry a script to the pharmacy & make a return trip to pick it up, Access to the doctor is extremely easy. He is available by email, either responding by email or having his nurse or the office staff call. All are responsive & pleasant. The only down side to a one man family medicine practice is that he does need vacations & time off. His PA handles the chores in his absence. But of course I prefer Dr. A. The office is located in the Bon Secours Medical Building off South Plaza Trail, just north of Princess Anne Road. Both the building and the office convey the feelings of new, nicely decorated, clean & well lit. The spacious glass walls offer one an outside view that makes waiting in an exam room much more acceptable that four closed in walls. And the exam rooms are a nice size, rather than claustrophobic. Parking is plentiful and laid out so that it's always an extremely short walk to the entrance. Regular parking spaces are just as convenient as the handicapped slots. There is a covered drive-thru at the entrance, so one can drive an elderly or infirm patient directly to the door. Wheel chairs are available in the building lobby for their further use. Walk into the door at Mid-Atlantic Family Medicine and you are greeted pleasantly by your name. (Does this mean I go to the doctor too often?) It's a much more pleasant experience than the check-in ogre's at some medical practices who give one the feeling that you are interfering with their day. There must be a check-in ogre school, since so many have the same technique. Now I'm thinking of the one liner Dr. A would come up with if he read this review. I'm pretty certain I know exactly what it would be. So I'll just close on a serious note. Thank you for taking care of us Dr. A. You are very much appreciated.