Ask for Barbara Henry! I've been seeing here for 20 years, and she really knows her stuff. She's…read morevery responsive, available, and non-judgemental. She accepts insurance and the facilities are neat, clean, and fully stocked. The carpet looks new and the furniture is comfortable. I would recommend this practice to anyone needing help.

I had been a patient at BridgePointe Psychological and Counseling Services over a year. I have an…read moreunusual set of diagnosed psychiatric disorders, none resulted in body image distortions or addictions. Often, psychiatric services pigeonhole patients into treatment or therapy due to addictions and/or body image distortions. This one-size-fits-all approach doesn't work with me because my problems/manifestations require different care. I explained my concerns to BridgePointe regarding the nature of my psychiatric difficulties.They accepted me as a patient and I saw a separate therapist and psychiatric nurse practitioner who was the meds prescriber. Several months ago the initial therapist stopped seeing me, saying that he wanted to no longer see me because I quit a fatiguing, stressful part-time job before securing a new one. I have a new therapist. Within a month I secured a part-time position from a reputable organization that pays reasonable wages. Most work is done at home and participants report to the organization for two hours once weekly. Like many who are afflicted with mental health problems, I've gone on and off several medications over many years. Initially I thought that the nurse practitioner would work. She seemed caring in regards to my unusual set of psychiatric comorbidities and eager to try medications. We moved forward with a starter pack medication for a new drug. I ran into trouble when attempting to fill the prescription at my pharmacy. Because I am a Medicare patient, I was ineligible for the savings card some patients are able to use. The pharmacist said that I would need to pay $210 for a month's supply. Not happening. And the sample pack's final pill was that Monday. So I call the nurse practictioner's phone and left a detailed message explaining that I am in limbo on how to proceed. I placed my call on a Monday at 11:15 a.m. Her outgoing message said to expect responses Tuesdays through Fridays during normal business hours. So by Tuesday at 12:30 p.m. I hadn't heard back, so I called and left another detailed message explaining that the previous day I had taken the final pill from the sample pack and was unsure of next moves going forward. I still had not heard anything by 3:30 p.m., so I called the office receptionist and asked her to please have the nurse practitioner call me since I was in a medication crisis and my previous calls to her machine went unanswered. She finally called at 3:55 p.m. to say that I need to go online and look for a special form to be filled out by patients and signed by practitioners that would allow me to receive the drug for free or a reduced cost. I'm frustrated and this exercise of hunting down the elusive savings form is like looking for a needle in a haystack. A complicating factor is that the sample pack listed two pharmaceutical company names in partnership. It turned out that a third name absent from the packaging was the company responsible to issuing and reviewing the assistance forms patients needed to download, fill out, and mail in for financial assistance review. The staff at a mental health organization from a city I previously lived had the foresight and courtesy to already print the pharmacy-assistance forms so they were ready to give to appropriate patients. She said that she would set out another starter pack. So about 1 p.m. I pick it up and told the receptionist that I had further questions, and could the nurse practitioner please call me. The receptionist said that she was there with another patient and that I would get a call at a free moment. Again I'm waiting, and the hours go by. I don't receive the call until 4:41 p.m. I said that I had concerns about starting again on this medication because I didn't know how long it would take for the from I handed in for her signature would take until the prescription would be filled. The nurse practitioner is now upset because I don't understand that I'm not her only patient. Duuuhhh! I patiently waited 36 hours between my first call and actually speaking with her. I understand that she likely would be with patients throughout the day. But the time lapsed was excessive, esp for a meds emergency. She got testy when I said that I had concerns about the organization's ability to capably treat a patient like me who has numerous unusual psychiatric diagnoses. I said that I questioned her ability to effectively treat me. She said that she would discharge me as a patient because I no longer "trust" her. I said now I do question her abilities to treat (and dismiss) a patient who in just the past 48 hours had suicidal ideation, experienced fits of rage, shrieking episodes, and then the phone call suspiciously got cut. Mental health practitioners have a responsibility to their patients! If you find that you cannot in good faith continue treating a patient, help her/him make the transition to a new therapist/facility. I am now w/out needed therapy, meds. Shame on you BridgePointe!

I started talking my son to Dr. Shapiro when he was about 10, multiple schools, single mom, felt…read morelike a failure, horrible guilt for keeping him apparently I was the worst mother in the world, my son is now 35 no issues w drugs/alcohol, truancy, no unexpected or had to be "taken care of" babies he just purchased his 1st home completely on his own would not even tell grand parents until after closing and keys were in hand, Dr. diagnosed my son then diagnosed me, empowered me as a parent has our side when the schools tried to push off their obligations that our taxes pay for, over the past 30 yrs Ive missed an appointment here and there (1 appt was on 9/11) yes that 9/11 I don't think I was charged for that one I may have been charged for other ones but that is every doctors policy and some will refuse to ever see you again, over the 30+ years my insurance has changed some were accepted some were not, Insurance companies rape doctors have you ever looked at your statement? EXAMPLE BILL $395 CO-PAY $45 BALANCE $350 PLAN AGREEMENT $325 PLAN PAID $25 so doctor eats $325 Dr. Shapiro is PRIVATE and he is ABSOLUTELY POSITIVELY THE BEST TO HAVE ON YOUR SIDE AND HAVE YOUR BACK, you pay for what you get, my son's life was not worth short cutting and being cheap, Dr. Shapiro has the right to pick and chose who he deals with everyone out there has the right to decide where they want to go, but every penny I spent I would have gladly paid twice as much insurance or not this is our doctor for life, I'll eat peanut and crackers before I switch doctors. But I was a young girl getting bullied by a system had no support raising a son on her own. Dr Shapiro changed our world and 30 yrs later still has our back. Options and choices TERRI K

I suggest to not see Dr. Shapiro if you have any medical reason as to why you might miss 1…read moreappointment. He will charge you for a full hour, even though every other appointment you will ever have with him will only take 10-15 minutes. Then try to give you the guilt trip that because you missed 1 appointment in 2-3 years that it hurt him financially and he has bills to pay too.

Dan is a fantastic therapist who listens and genuinely cares. He helped me unlock things about…read moremyself that I had struggled with since childhood and put me on the path to living a full and vibrant life. Highly recommend.

It brings me great delight to highly recommend Dr. Dan Bush. I came to him last year broken. I…read morehad lost control over my emotions and the harder I tried for control, the more I lost them. I was drowning in shame and self loathing because of it. He used IFS and EMDR techniques as well as talk therapy and he helped pull me out of a very dark place and put me back on a path of spiritual and emotional well being. To this day, I still get amazed at how I react or don't react to any given situations that come my way. He helped me to see, accept and love all parts of me. He became my "safe" person and I never had one nor new I needed one. So once again, I highly recommend him. Thank you Dan for all you do.

I have been working with Heidi for almost a year and she has been incredibly supportive and caring…read more Her knowledge of Ketamine assisted therapy and Internal Family Systems has helped me develope a better understanding of myself and I have seen drastic changes in my life since working with her. Other forms of therapy brought subtle changes but the work I've done with Heidi has helped me grow and challenge myself to keep moving forward in my path to recovery from childhood trauma.

Roger is a wonderful therapist. He always accommodates our schedule and is very flexible with…read moreappointment times. He's very understanding and listens to what both parties have to say. He is unbiased and honest, which is crucial in this field. He's helped my fiancé and I overcome past issues and move forward with our relationship. We are incredibly thankful to have found him and definitely recommend him!

I feel like Mr.Gerwe is one of the most professional therapists and is wonderful with people. My…read more(now) seven year old daughter has been seing him due to some personal issues causing her to act depressed and other ways that concerned me. I felt she needed t see someone qualified, yeat nervous because she was so bottled up and wouldn't talk. Upon the fist visit, after she spoke with Roger alone, my child walked out like the world wasn't on her back. She was smiling and happy and very eager which to this day to see him. Roger has cause my daughter to start to heal and open up in a way that no one can. This is a man that cares and has even worked with my child's busy scheduele to get her in the same day, or even for a late appt to talk to her. Again, I am so thankful to have found Roger because he done miracles for our daughter and is helping her in the healing process to get her back to her old self.

Absolute best psychiatrist in the world! Couldn't ask for any better, very thoughtful and caring,…read morealways knows what to say even in the worst situations. Beautiful office, very central to most places in Cincinnati. Would recommend to any and everyone.

3 to 5 years ago, she was a great psychiatrist, but both mentally and physically she has seem to…read moredecline a aspired from her practice without any real reason given, but connecting the dots. I know the reason is because of a girl that was my friend at least I thought it was my friend for a few weeks when I found out was a stone cold drug addict. I had to call the police and my parents along with my dad's arm, security officer friend to remove her from my home and while we were getting along while I was taking my medication. A picture of my pill bottle from behind me so I couldn't see which this ex friend had admitted over text message so Christy fire me as a patient and tapers me down off of 3 mg of Klonopin that I have been taking for at least the last 3 to 4 years and yes, I was a regular patient for a minute there I had several sudden deaths family, which I needed slightly refills for then from there and now for a very long time up until she fired me never asked again. She even started to get to the mad at me when I would get a recommendation from another doctor which you can get a recommendation from a darn commercial telling you to ask your doctor if this medication is right for and she would get mad and say I was seeking out help from other doctors and hated the fact that I was just asking a simple medical question or tapering off of 3 mg of Klonopin in 28 days is her plan. I am midway through that. And I am having severe withdrawal symptoms. I talk to my pharmacist. The pharmacist said I need to talk to my doctor now the prescribing doctor. Which is kristie Yakura and her response was that if I asked her for another, which please note I have not asked for any refills yet on this prescription because I was only about three weeks in as of now, but she said if I ask her about another refill on the prescription that she was going to have charges filed on me for menacing the Doctor Who put me on this medication and I am having complications with my taper pretty much told me that she is going to file charges on me not pretty much did straight up say she was going to file charges on me if I ask for help from her again this woman has gone downhill. Her eyes are all sunk into her head, an acquaintance of mine, left her practice because that she couldn't even remember the medication she was on several times and she even overdosed me. Luckily, I caught it at the pharmacy but overdosed me on a antidepressant actually these messages over the last few months of problems I've been having with her to pharmacist and other medical professionals, and they all say the same thing sometimes even the professionals start dipping into the sauce a little bit what she's doing to me is completely inhumane. I will literally have these fits or I will just fish flop on my bed a few times restless leg syndrome all day long to a point for my. It has a constant Charlie horse and in the email I even asked her if whatever issue she has with me which I still can't figure out because I get monthly drug tests, which I have passed everyone random drug tests. I have passed everyone. Random pill counts. I have passed everyone. I don't know what more to do here. I think I'm going to have to file a complaint to the border health. I can attach the photos of her threatening the menacing charge on me, which I told her was extremely unprofessional, and I can bite right back in so many words so please pray that my next psychiatrist that I have which is a lot younger of a doctor but still enough experience does a lot better job than threatening a patient that is going through nasty I hope people can respond to this. Never go to the psychiatrist. I am having to use money out of my own pocket. To take action to make sure that no medical patient is ever treated this way by this PRN again. Also in this message. Once asked her to slow down my taper until now this woman needs to have her medical license taken away.

Jackie Holford is awesome! When I first arrived she had obviously studied all the information I'd…read moresent in. Very friendly and helpful.

I have an occupational background within the health and wellness community. I've experienced…read moremultiple behavioral institutes, psychiatrists, and therapists via work and personal health. With that being said, it's still easy for me to say, without a doubt, The Cincinnati Anxiety Center is by far the best behavioral health group I've ever come across. In my opinion, The Cincinnati Anxiety Center offers the most innovative and trustworthy therapy avaiable for mental health across the board, for adults and children alike. Truly a place that goes above and beyond your stereotypical therapy to bring you and/or your loved ones a personalized plan. A plan that communicates trust, care and hope. The Cincinnati Anxiety Center is also multifaceted based on their client's needs. They utilize only the best and clinically approved, state-of-the-art technology. And I could probably write a book about evening they have to offer, but go ahead and just look them up online to find out all of their services. Mostly, for me, they care. Not a marketing "we care about you," but care as a person who understands your pain. For me, even after missing appointments, I was never shamed. Never has my therapist given up on me. I've even been given a house call and meeting up outside their office, upon my approval, after having difficulty making appointments. They are there for YOU. One personal reflection I remember... It was a rough day. I only wanted to go to bed, but I when I got to my appointment, my therapist held out a nitendo switch controller and said "Let's see those Fifa skills." I have no gaming skills, so I didn't fare well, but I laughed. I mean really laughed! And it was the right medicine. I laughed more than I had for weeks. The Cincinnati Anxiety Center is superior not only because of their generous therapeutic options, great results and are an amazing group of people, but also it's the small things. Things like noticing when you just need to take a break and laugh.

Called to ask about psychological testing and the person answering cut me off mid-sentence before I…read morecould even get to the question, said "No, stop calling". First time calling. At least let me finish asking the question maybe? If you guys weren't taking any new appointments, you could have said that, and I would have understood. Instead you would rather send a psychological patient into crisis mode.

Candace does a wonderful job! Best therapist I've ever had! Very action forward! Yes the office is…read morea little hard to reach so i suggest getting ahold of a therapist by email if you need something urgent but they are busy there so its nothing against the office at all!