Staff was very sweet and kind! Complete time from check in to check out was about 40 minutes. Was seen for ear and sinus infection. All around seem less experience, I felt heard and seen. Highly recommended. read more

If you want answers and the right diagnosis, a speedy recovery -- urgent care is great !! The Doctors are all great-- I've seen 3 of them in the last 2 years ! The staff is on it and very helpful !! I prefer going to urgent care instead of Wilcox-- I actually get to see a real Doctor -- not an assistant or PA or nurse !!! Wilcox needs help in so many area's --example -- work & support each other and department--be respectful to each other , especially in front of the patients !!! read more

Both of my 90-year old parents needed to be seen this week. We saw Dr Owen Prentice earlier in the week and Dr. Reid Tamanaha today. Both docs had extremely good patient communication, they thoughtfully and respectfully listened to my elderly parents slowly explain their symptoms then discussed and prescribed treatment that was appropriate based on considerations of their medical histories. read more

AMAZING!!! Dr. Amitai was fabulous and so was the staff. Got me in and out in under an hour. Love this island!

Had a tonsil infection. This is an outstanding clinic. Great care and everyone is outstanding. I am totally pleased.

Dr. Prentiss and his staff including the front desk who I worked with a long time ago at Kauai Medical Clinic was so professional and very caring. Dr Prentiss was exceptional and good bedside manners he took care of my problem and I would recommend people to visit for care here my sister in law also got care and was satisfied with her care thank you all for being there I presently live in Colorado now and always come back to visit my family and friends. read more

Their staff is really caring and helpful. Kai at the front was very nice. My MA-Ja? Was also nice. My attending physician was Dr. Schermer-very attentive and provides quality care. I was on vacation and this urgent care is by far the best I've visited! read more

After arriving to the island I realized I needed attention and an antibiotic for a UTI. I chose the facility at Pahe'e Street. They were very busy, however checked me in to see Dr. Owen Prentice. Don't remember the nurses name but also wonderful! Prescribed antibiotic to treat and went onto vacation mode! Later in the week Dr. Prentice telephoned me saying in review that they noticed a bacteria that required a different antibiotic.. Asked how I was doing? So grateful. They were so caring and professional to a traveling patient. My trip back home will be much more pleasant than the plane ride over. Mahalo, Lana Wrightsman read more

Two days into a week long vacation, I came down with either the worst head cold ever, or COVID. My throat felt like I was swallowing shards of broken glass. Desperate, I went to Kauai Urgent Care. Within 15 minutes I was taken in to see Dr. David Horn. I told him my wife and I were celebrating our recent retirement and he said "don't worry, we're gonna get you back on your feet." He listened intently as I described my symptoms. He order a flu and COVID test both of which came back negative. He diagnosed me as having an acute sinus infection and prescribed a course of antibiotics along with a steroid nasal spray to reduce inflammation. I was on my way to the pharmacy in less than an hour. By the next day, I was feeling significantly better and resumed light activities and after 48 hours felt my old self. I can't say enough good things about Dr. Horn and the clinic. They saved my vacation. read more

I'm so impressed by everyone I encountered at my very short visit to this business today. I had an abscess on my back and from the moment I entered, put on a mask (free) as there were a few people coughing, I was treated with an amazing amount of kindness, professionalism, expertise, and humanity. I was seen in less than 5 minutes by a check-in clerk. My information was already there so I only had to show my ID, sign a form for insurance and I had barely sat down before the nurse called for me for BP, weight, etc. I was shown to a room in less than 10 minutes after a personable consultation and quick assessment of my condition. Everything was explained, questions answered, procedure explained. I met Dr. Prentiss, a personable and knowledgeable doctor who made me feel very comfortable, despite my abscess, as I've never had one. He was so compassionate and concerned with the numbing process, asking many times if it was too painful. I was given explicit directions, prescriptions, additional bandages. The treatment was explained at every turn. I was out the door in under an hour, feeling very well treated. Great job team. read more

I needed to go to the urgent care and I was nervous due to visiting Hawaii on vacation. From the time I walked in I was welcomed and felt safe. This urgent care takes the time to make you feel comfortable & taken care of. I highly recommend! Very professional! read more

Quick and kind attention. They really cared about my issue. There were several locals as well as tourists seeking care read more

The staff was kind and understanding and i was really happy with the care my 10 year old received by the team there. The check in clerks for friendly, the medical assistants and nurses were professional and Dr. Horn was compassionate and thorough and i was very happy with the care. read more

Excellent care by all the staff and doctors. Doctor was knowledgeable and handled my situation expeditiously

Was in and out of here much quicker than I thought I would be. It is clean and plenty of seating in the waiting room and overflow seating outside. Doctor was to the point. Gave me my script, and I was on my way. read more

I wanted to take this time to thank the whole staff of Lihue Urgent Care. From the front desk, the nursing staff and Dr Elliot all whom treated me very well and were very accommodating. I especially wanted to thank Dr Elliott for his wonderful care. I went in for a tooth issue and cannot see my dentist for a couple weeks. He provided me with everything I need from antibiotics and even medicated mouthwash. Thank you guys for everything read more

Parking is terrible. They get your cellphone number and call you when there ready waited for about an hour or so. Phones just do not work well compared to using a personal home wifi system, and my phone couldn't receive the call, they didn't even come out to call my name just pure laziness. read more

I got stung by a bee while vacationing from the mainland. I was also having an allergic reaction on my arms possibly from the sun screen I was using. I ended up requiring a corticosteroid injection with medications. Dr. Owen and his staff were friendly and professional. They quickly treated me and sent me on my way with prescriptions sent to the kaiser pharmacy for me to get back to my vacation. read more

Kauai Urgent Care - Bee sting from day one until day 2. - Urgent Care Near Me - Lihue, Hawaii

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Great experience. I went there for an infected cat bite on my hand that was pretty bad. No wait. The clinic is attractive and spotlessly clean. They accepted my Medicare insurance plan and their red tape is minimal. The staff were extremely nice and professional. I saw Dr. Schermer who was also very pleasant and professional. He was reassuring while still letting me know that a can bite can be a serious problem. He has clearly treated many cat bites! He ordered antibiotics and two days later the bite is healing up nicely. I highly recommend this urgent care center. read more

Went to urgent care today and when I tell you fast and efficient. Big praise to Dr. Alex Stammers and the rest of the staff. Probably my best experience with urgent care ever. Fast, efficient and professional. In and out. read more

This was by far the best visit I experienced here. I made the appt online, check in was a breeze and had no wait time. I received exceptional care with the best nurse, Chelsea, and Doctor Schermer! I did not feel that my appt was rushed ( which it has been in the past) Chelsea was very caring and answered all my questions prior to the doctor coming in. And Doctor Schermer listened to all my concerns and answered all my medication questions. Thank you doctor and the care team at Urgent Care!! read more

Kauai Urgent Care is hands down the best Urgent Care facility I've been to. There is free parking in front and a lot of spots to choose from. Front desk is currently is in the front of the building due to COVID. They will screen you while they take down your info. I still am in the process of setting up my PCP on Kauai so I've gone to this Urgent Care a few times. They were so quick and helpful to get me in and out. I really appreciated how nice all of the front desk workers, nurses and doctors have been there. They have all been very understanding and easy to speak with. For how sick I was, it was so great getting into the appointment so quickly. I will definitely be back after the great experiences I've had here. read more

My wife and I were sick and were able to be seen very quickly. Dr. Schermer was awesome - quick, thorough, knowledgeable, and friendly. We left wishing he was our primary care physician. read more

Had to bring hubby here for a doctors visit as he was not feeling well. Check in was quick and efficient. It was in the late afternoon so it wasn't to busy. Waited for alittle while as its first come, first served. Didn't take to long. He liked the Dr. Parking lot was quite small, luckily we had a space to park in. It's a nice place. TV in the corner turned to the Food Channel, perfect. Hubby rates this clinic a 5 star. read more

Kauai Urgent Care - Check in area. - Urgent Care Near Me - Lihue, Hawaii

I'm not particularly religious but, thank God Urgent Care was open and equipped to handle my medical emergency. Nothing worse than finding yourself in unexpected, unexplained agony on vacation with fabulous activities planned in addition to just this beautiful island and lovely people. No wait. Super friendly staff. Of course I had my health insurance card, ID, and credit card at the ready for just such a contingency. Don't make it impossible for staff be ready to be a good patient so they can be a great medical provider. Medical tech was amazing. I was in pain and frightened. My blood pressure was off the charts. I'm sick... tests were quickly taken and read. Doctor explained his diagnosis prescribed an antibiotic assuring me I'd be back in Aloha full speed ahead in a day or so. He reminded me to see my primary care taker when back on the mainland. Kind, smiles, calm, quick. Prescriptions sent down the block to Longs. BAM! Happily on the mend. Thanks. I'll be riding horses on the beach and sailing the Napali Coast soon. read more

Kauai Urgent Care - On the mend in Paradise - Urgent Care Near Me - Lihue, Hawaii

I went to have my cut finger looked at to see if I needed stitches. Check in went smoothly, not a long wait, and the staff is very kind and professional. The doctor I saw is really good, and I could tell she was well trained. She did a thorough examination of my finger, which included checking for nerve damage and had me get an x-ray to check for a fracture. I'm happy to report that I have no nerve damage, no fracture, and I didn't need stitches. All in all a very positive experience. read more

i highly recommend dr. lao bec. he is very nice and he explain it good and he makes sure you really understand what he's talking about. i wish he can be my permanent doctor. read more

We are traveling from out of state. Came in yesterday to Kauai and our first stop was to urgent care... The whole visit was seamless. Front desk was friendly, got us checked in quickly and were called back within 10 minutes. The MA (jolly? I think her name was) was super sweet and did a great job with my son. Nothing but outstanding words for the PA Holly Paris. She treated my son who was so sick yesterday and today he is a different kid. I am an RN at at Urgent care in California and I was so impressed with the care we received here. I felt like they really care about my son. Thank you so much again. read more

Ideal location in Lihue. Great choice if you can't see your primary physician. Very professional with great service

I went in with a chest cold and raging sinus infection. Doctor spent all of 45 seconds with me. He took my word for it regarding my sinus infection but completely shut me down when I said I had a chest cold too. He listened to my lungs for a few seconds and denied I had any sort of problem there. I'm still coughing up thick green mucous. I could go back but why? It'd just cost me another $160 to be ignored. read more

This place is a godsend! Wonderful local urgent care for when your kids get sick on vacation. Our little one had a stomach bug and they did a great job caring for him, from the receptionist to the staff and the doctor. We were relieved to have an experienced doctor look at him and give us insight as to what was going on. Convenient location in Lihue next to the mall & Costco, easy to get to. read more

Clean, competent and very friendly/upbeat. Was seen quickly and billed through Kaiser in a professional, kind manner. Hope I don't ever have to return but I would in a heartbeat. read more

I was there today with inner ear pain, chest pain, persistent cough, fatigue and sinus pain super imposed on a history of multiple myeloma with a nosocomial transmission of C. difficile three years ago at Hoag hospital. It was a very busy day so I signed in and departed for an hour rather than wait in the petri dish waiting area. I called it a petri dish not because it is unsanitary, but because it was packed and I am immune compromised. This team is terrific. When I returned they were ready. They are caring, compassionate and took the time to communicate with my oncologist and infectious disease doctors back in California. We created a plan that hopefully will calm this down over the next two days. If I resided here, I would want the physician who treated me to-be my personal care physician. read more

They are lifesavers. They truly assist Kauai residents by providing an option for residents who can't get appointments with their PCP. Their checkin process is orderly--you walk in, register, get an estimate of your wait time, and run errands until they call you to return for your visit. People don't mind waiting--as long as they can see a doctor within a reasonable time period. Good job, HPH Urgent Care! read more

From beginning to end, all the staff, nurses, and doctor I interacted with were incredibly helpful, compassionate, knowledgeable, and friendly. I came in thinking I had an ear infection from swimming the day before. I was taken to a room almost immediately and was told the doctor would be in within 30 minutes. She was there in less than 10, diagnosed me with having too much ear wax (gross, I know), and had a nurse flush it out with water. She then prescribed a mild antibiotic to take just in case, after we had an extensive discussion on how I probably wouldn't need them and they're over prescribed. I was back and enjoying my vacation within an hour. I'm sure the bill won't be cheap when it comes in, but it was worth it for the care and attention I was given. read more

One of the worst places I've ever been for a medical facility. I'm on vacation from Oahu and was told by Kaiser that I could go to this clinic for a evaluation. The rudest person at the clinic keeps telling me that Kaiser is closed and this isn't a Kaiser clinic. I keep telling her I know that. Just because I belong to a different plan, why do I get treated so rudely? I walked out and will wait till I get back home. Unbelievable! read more

Every single employee from the moment I checked in until the time I left was so kind and helpful. I was really impressed. The facility was clean and my wait was very reasonable. I was very satisfied with my experience here. read more

I had an excellent experience. Dr. Leonard, the nurse I saw, and staff I interacted with were professional and helpful. Dr. Leonard took the time to fully answer my many questions. I never felt rushed. While I hope to not need urgent care again on the island, I won't hesitate to go here. Thank you for the excellent care and support. read more

Fantastic service. My boyfriend gashed his knee on the reef and needed 7 stitches. The facility is clean. The staff is welcoming. Check in was quick and straight forward. Our intake nurse was warm and thoughtful. The doctor calmed our nerves, talked us through the process and did a great job with the stitches. They sent us home with a baggie of spare bandages. An unexpectedly great experience for an otherwise traumatic day. read more

This place runs a pretty slick scam. They will bill your insurance for urgent care and then also bill you separately for seeing the urgent care physician. Proceed with care and watch your wallet. read more