Let me start this review with just a statement. I loathe, loathe, loathe going to the dentist. Just…read morein case you had any questions regarding me and my feeling about going the dentist. I loathe going! Until my consult and 1st appointment with Olympia Family Dental. The consult Dr. Kim and his assistant spent an hour reviewing my X-rays, plan of action, and my wish list. It was AMAZING. My 1st appointment was for an old filling to be replaced. The numbing needle came out and my whole body tensed up. He told me to just breathe. With one finger he started tapping and the one hand he had the needle. He kept tapping and then he was done with the novocaine. He taps to confuse the nerve ends so the shot does not hurt. It was the best novocaine shot EVER!! I am looking forward to my wish list. I was a single mom and my sons care always came first. Now it's my turn. SO EXCITED. THANK YOU OLYMPIA FAMILY DENTAL

Dental hygienist were great but the front staff never got back to me with a price quote I requested…read more2 times and one had a tone. The dentist also filed down one of my teeth as I was complaining about tooth sensitivity. He did not explain clearly why he was doing what he was doing and even worse the unclear explanation he did give began WHILE he was in the process of filing down my tooth.

I have been cared for by Dr Lasley and his team for several years now. The service is always been…read morereally good and the staff friendly. Recently, Dr. Choi has purchased the practice. The entire team stayed on, which says a lot about Dr. Choi. The other day I went in for a scheduled filling. They found, after numbing my gum and a few quick races with their brand new little x-ray gun (which makes it incredibly easy by the way) that there were a few small cracks in the tooth, but actually no cavity. Since I have terrible insurance right now and couldn't really afford to pay for the service, Dr. Choi said "no problem. We can defer this and there will be no charge for today." it is so refreshing these days when so much in life is so transactional. He just wanted to make sure that I had to care that I needed and that I could afford. This is a five star review. Thank you, Dr. Choi and welcome to the dental practice!

I had an awful experience here, if you have dental anxiety and are in need of gentle care do not…read morewaste your time. I had an 8:30 appt walked into an empty clinic with no one to check me in until 845. when i was finally acknowledged by front desk staff she said " your appointment was for 8:30, did you even complete the my-chart check in? it was sent to you last night" which i wasn't aware was needed. finally made it back to see dr Kim (she was kind) . then they had the same front desk staff member come to do a cost breakdown and they way she spoke to me was soo aggressive and rude . they should really get another person to do that job. when i seemed hesitant she told me "well your pain isnt going to go away" which i knew but did not care because i wasn't going to patronize a place that made me feel soo uncomfortable. when i refused service she ripped off the dental bib and stated "WE ARENT GOING TO DO ANYTHING THEN, YOU CAN LEAVE" i was genuinely shocked at how untactful she was its like she didn't even give the day a chance. needless to say i will never be going back Ever and i mean ever

Technology Shaming a senior…read more My husband made an appointment and we talked about it being on new years eve. My husband isn't a techy, but seriously we do rely on notifications for appointments believe it or not. I heard the scheduler talking to him about the tech and couldn't believe how condescending they were in the discussion. Things like we did send you a notification and it was for some reason and you must have replied stop or no (should be stop). Weird thing is, he would have no idea to do that and why? Are you sending things other than appointment reminders?. Then it was about sending you wife a notification too, which I did not get either. Then she went on to say well we also sent an email to you. Hubby - to what address, scheduler - read out an address that was over 4 years old. Hubby - well that is really an old address I do t work there any longer. Scheduler- well we wouldn't know that if you didn't tell us (in a very sappy tone). He just hung up because she was seriously not being helpful, only trying to blame us for the communication issue, and just behaving like a jerk. We couldn't see any remedy being offered, and just accusations. Take some responsibility to communicate with your customers in a way that works for them. STOP Technology Shaming.!! If they called him to confirm he would have answered, I would prefer a text, others prefer an email. We all are different, sort it out and stop blaming the customer.

Horrible customer service under new ownership. Dr. Jones is no longer the owner of this dentistry…read moreand everything has gone downhill. They have monthly hygienist turnover, the front desk employees are lazy and uneducated, and they will try to squeeze every penny out of you for services that aren't needed! Beware and steer clear!!

Friendly, organized front desk, excellent hygienists, great dentist. Totally recommend.read more

Having just moved to the area, I was overwhelmed with having to choose a new dentist. To be honest,…read morethe beautiful bright sign is what caught my attention. I later pulled up the practice on Yelp but didn't see many reviews. After asking around and hearing stories about different practices I decided to give Lemon a shot. I'm so happy I did! The practice is clean and beautiful. Everybody from the first phone call through walking out the door was very friendly. I was afraid of going somewhere and then wanting to over treat, or have an aggressive treatment plan. This was not that at all. They genuinely care. I'm actually looking forward to coming back in 6 months! The wonderful hygienist that I had said she commuted from Vancouver for 6 months just to work at this practice! That speaks volumes. Oh, & she let me choose a dab (on the paper bib) of essential oil to smell while be treated, nice touch!

I had to switch dentists when my previous dentist's office couldn't accept my new insurance. I…read morethought my previous dentist was fantastic and I was so bummed! Then along comes Dr. Winter to blow all my expectations out of the water. He may be Hollywood-handsome, but he knows his dentistry!! When he started to hint that a root canal was needed, I completely shut him down. He didn't argue with me. That's how gentle he is. His assistant Trish waited until I was ready for more info and she educated me, then Dr. Winter confirmed why this was the optimal solution for my particular dental concerns. More info always helps me make decisions like this -- vs. info that is scattershot and untrustworthy online. Trish gave me all the factual info I was missing. And then the hygienist Addie blew my mind with all the info she provided on how I can avoid spending more $ than necessary on the periodontal cleanings I need 4x a year. She really listened to all my concerns, and while she had my complete attention (meaning I couldn't yak since she was working on my teeth) she "brain-dumped" all the info I told her I was craving. She knows how to tailor her message to her audience. All without missing a beat as she cleaned my teeth. Great multi-tasker! Incredibly, she managed to turn my few remaining uncrowned teeth to an ivory to match my other teeth. Gone is all the yellow -- in a single cleaning! Why haven't other hygienists in the past done this for me??? Maybe because they were trying to sell me on whitening treatments I wonder? I can't take the risk of bleaching my sensitive teeth, and Addie totally sympathized. She gave me a crash course in protecting my teeth going forward. And last but most emphatically not least, this clinic has the most impressive technological advances I've seen at previous dentist offices. You'd think all this state-of-the-art technology would cost up the ying-yang but they really aren't any more expensive than the other dentists' offices I've dealt with. This is my very first Yelp review, because it's the first time I felt compelled to broadcast how great these people are!

I have been going here for years for the excellent service that they provide, and it is still a 10!read more

I've been with Dr Luck for years and can honestly say she is the best dentist I have ever…read moreexperienced. She listens carefully and fully explains. Her complete staff is competent and friendly.

This is an exemplary dental practice. All employees are professional. kind and very helpful. Dr…read more LaRue is a highly qualified and skilled dentist, and I appreciate her positive, reassuring personality. The office and exam rooms are immaculate and the staff are always willing to answer any questions related to procedures, billing, and general dental care. I would highly recommend this practice for any age group.

What a friendly and welcoming place!! The staff are kind, efficient, and helpful and the exam and…read morexrays were very thorough! Dr. Sagawa is warm, personable, and very professional, and he made me feel immediately at ease. I am very happy to have found this place and will be recommending it to friends and family!

I was absolutely terrified of going to dentists for so many years. A co-worker encourages me about…read more20 years ago to try Rose Bailey DDS as she really liked her. I am so thankful that I have Rose as my dentist as she has taken a crying shaking adult that needed sedation to even have a cleaning to a confident senior now that waltzes in and has all dental work done with just the usual locals that may be needed. Her staff is amazing and they so truly care for the patient as a whole person. I am so thankful that Rosie is in my life...she is truly amazing!

I have been a patient there since I was in my early 20's, my wife and 4 kids also were patients…read moreover the past 20 years or so. We are dually insured through a Union and Tribe. They stopped taking our insurance and Susan has been so rude on the phone. We also just received a letter stating they are upping their rates. This last call with Susan I just don't think it's worth putting up with her snark tone and demanding statements to continue, myself and my family will move on. I will say that the tech's there are super awesome, they have nothing to do with this review.

They took me in so I could do some exploratory dental work and I wasnt even a patient. Very…read moregrateful!

Dr. Kirkpatrick is careful, recommends only necessary treatment, is personable and really cares…read moreabout his patients. His staff is wonderful. He makes sure that you get the best results possible.

Really kind and happy people work here. Very pleased with the level of care and attentiveness.read more

Dr Stover and staff are the best. We had a dental issue causing a great deal of pain. We are…read moreseasonal and preparing to leave soon and needed to find a Dentist that could see us right away. We are not nor ever been a patient of Dr Stover but they worked us in the same day we called. From the front staff to Dental Assistant and Dr Stover all such professional and caring. An experience we will not soon forget. Thank you so much.

Dr. Stover and his staff have been able to give me back my smile and my quality of life. Working…read moreclosely with Dr. Coppin and his staff they were able to do bone grafts and implants where very little bone existed. I now eat and talk without dentures lifting or cutting into my mouth. Their kindness and compassion is truly remarkable. Life without dentures is a dream come true. I am so thankful to have such an excellent dental team.