Dentist extremely gifted and caring in knowing what to do and how to do it well! People employed…read moreAll very friendly and helpful

Absolutely the best experience from the most professional staff and doctor I have ever worked with…read morein Florida. Great atmosphere from the moment you walk in the door. I recently had a crown fracture and was visiting Lakeland. Due to recent technology, my dentist from Greenville was able expedite a new crown and send it to Dr Crosbys office to be fitted. Everything went perfect, but I sincerely appreciate Dr Crosby and his awesome team for accommodating me, when he could have said NO. I appreciate this wonderful group, and would like to say THANK YOU! Beautiful office. Positive vibes. Professional and kind Doctor.

I was provided a prescription to ease my anxiety before the 2 1/2 procedure. I took one before bed…read moreand one an hour before the appointment, as prescribed. A week later I saw that I had been charged $250.00 for "in office sedation." I questioned this charge seeing i took both pills at home. The office manager said she was following the guidelines of the Dental Association. I asked what service did they provide for this charge. She said they prescribed the medication. since when do you get charged to call in a prescription, particularly at $250.00. Avoid this office at all costs.

Absolute Disgusting corporate cookie cutter dental practice. They put profits and up selling a head…read moreof ever thing much like most of the co-op corporate owned practices. Had to leave the dentist I had for years because it was getting expensive and found out I had insurance and my trusted dentist didn't take my insurance. I decided to go with a prominent dentist Dr. Agnaini. Was going to Againi for a year before I found out they lied to me about being in network and lied to about my treatments. Thats when I decided to give this practice a try. I called them explained everything I went thru with the other dentist. This practice assured that they were nothing like my previous dentist. Prior to my visitation I told them what I was wanting and what I expected the told me that what I was asking for was reasonable and wouldn't be a problem. When I arrived I went thru all the standard procedures for a new patient . The problem started with the hygienist(Valerie Davis) I started talking to her about the problem with the other office and she started automatically defending them. I knew that everything was going to go down hill from there. I politely stop talking to her and stated I would address the issue with the dentist. The dentist Dr. Krieg came in the room with a scornful angry looking expression on her face and explained that my front teeth were ground down too much and that they were not going to do anything for me. No cleaning no fillings nothing unless a went to a recommend periodondest. The dentist told me that I had to get the periodontist to fix my teeth before I have even preventive work done. I have already in the past had my front teeth addressed by two other dentist and the had never refused cleaning or refused a filling on a stable tooth. The doctor told me she had a lengthy conversation about it with the hygienist and that was my only option. I immediately got out of the dental chair and went to leave . On the way out the door I asked for record and was ask what was wrong. A really nice and very young woman who identify herself as the office manager ask if I would tell her what was going on so I made a complaint. The poor young girl seemed sincerely concerned but at the same time she seem like she really didn't have the authority to do anything about the bully hygienist and doctor. I was not at the office because I had any mouth problems. My teeth were not sore in any way. I just wanted them cleaned and a filling possible two filling if the front tooth could be done properly. They refused to do any of that unless I went somewhere else and got thousands of dallors of cosmetic procedures done first then they claimed it was because of ethics was the reason they were doing this. This was absolutely disgusting and that is truly the real definition of unethical. I would not recommend this place to anyone you care about. I would also be very weary of all the positive reviews.I would look for the same complaints in the negative reviews because I believe the positive one are bought or placed employee's.

Staff was all chipper and eager to work. The best cleaning in my life! She was thorough. Seriously…read moreimpressed!

Love this place. Been going here for years. This is the only dentist I don't fear. They make you…read morefeel comfortable and at ease. Staff is so friendly.

Coming in is very welcoming from the ladies at the front counter who always remembers my name, to…read morethe hygienist and the entire staff. Having lived and traveled all over the world I love the diversity of the entire team. Dr Nerestant is awesome of course and kept his word and finished my dental treatment before my family reunion date. Thank you for your service to our country Dr Chang always says "please" and "thank you" to her technicians. She has a very soft and gentle touch where I didn't feel the shots. Extremely pleased with my treatments Dr Fellner is great, he goes through and explains every step of the process and he's like the easy going and funny uncle at family gatherings Blessing to the entire team

Receptionist at this office is just truly remarkable so friendly with my child very smart knows all…read moreher stuff she was able to answer any questions that I had they were able to get me inlike next day service. Everything just went so good it was my first time here and I was truly impressed I was able to get my evaluation done for free because I don't have any insurance they were able to examine me and come up with a treatment plan and get my payment plan all set up in the same day I think y'all so much

My dentist is Doctor Maneesha Chigurupati, DDS of Family Dentistry of Lakeland at 117 Kerneywood…read moreStreet. I have been seeing Maneesha for all my dental issues for over three years. I have found her to be highly skilled and compassionate with a thorough and gentle touch. She always listens to my concerns and takes the time to explain everything to my satisfaction. I've had the occasional filling and the replacement of a failing crown, and she provides the best possible care. My dental hygienist is Shari, and she is the best. She is gentle and thorough at cleaning my teeth. Using a little camera, they can photograph your teeth which allows Maneesha to show you the condition of your teeth and gums. This makes it easy to understand the treatment options she recommends. The office staff are quite friendly, and it is easy to schedule an appointment. They take Humira dental insurance, along with other providers. I have found the staff to be very familiar with the requirements of the dental insurance companies and are willing to contact them on your behalf. This is very helpful, especially if you have ever had to try and contact your dental insurance provider and wait for the next available representative. This is a great relief! I am very satisfied with Doctor Maneesha Chigurupati and the entire staff at Family Dentistry of Lakeland. They create a comfortable and welcoming environment and make every visit a positive and reassuring experience.

I just simply love Maneesha Chigurupati and her assistants they're always so friendly and…read moresupportive and they love to have fun while performing services great dentist im glad a stumble across her such a breath of fresh air

I went to Aspen Dental in Lakeland because I needed a front tooth repaired. Instead, I was told I…read moreneeded a periodontal cleaning and a filling, and I was charged $850 upfront. My credit card was billed before I even had the cleaning done. What was confusing is that I have never been told by any previous dentist that I needed a periodontal cleaning. After my insurance was processed I learned that my expected out-of-pocket cost should have been around $350. This left me questioning why I was charged so much in advance and why the costs were not explained more clearly. My experience with the front desk employee, Mel, was also disappointing. I found her to be unprofessional and unhelpful when I tried to get clarification about the charges and insurance adjustments. I went in expecting to have a front tooth fixed, but instead left feeling pressured into additional treatment and frustrated by the billing process. Patients deserve clear explanations, transparency about costs, and professional customer service. Unfortunately, that was not my experience at this office.

Hice cita en Aspen Dental Sur de Lakeland para hacerme un parcial ya que el que tenia se habia roto…read morey no era reparable,no tengo seguro y asumiria los gastos.Me dicen que solo me harian el parcial si me hago una limpieza profunda por el valor de 2360 dolares,le dije que anualmente yo me hacia la limpieza regular y que mi dentadura no sangraba,no tenia dolor ni infeccion y la mantenia bien cuidada,pero ademas en la parte de arriba,donde uso el parcial solo tengo 5 piezas,de ellas una es una corona y dos sostiene un puente por lo que solo quedaria dos piezas,no hubo forma de llegar a un arreglo para hacerme mi parcial roto,los precios de Aspen Dental estan totalmente inflados y no se corresponden con lo que ellos promocionan en las redes y su sitio web.

Avoid this place like the plague! They are the Jiffy Lube of dentists. At Jiffy Lube, you go in for…read morean oil change and they claim everything in your car needs replacing. At this place, go in for a cleaning and they claim every one of your INTACT fillings need to be replaced with crowns at nearly $1000 each. Unless you like spending thousands of dollars on unnecessary crowns, I strongly suggest finding a different dentist.

Probably my most enjoyed and informed dentist visit yet. I got a coupon for a new patient cleaning,…read morex-ray, and exam and decided to check it out. The waiting area is small but very clean with a TV. The receptionists are very nice. My dental asst was Chloe, whom i spent most of my time with. She gave me lots of tips as she was cleaning and scrapping my teeth. She was super nice and patient and very professional. The office is very clean and pretty quiet for a dentist. Since i was a new client i got a toothbrush some floss and some toothpaste! Very pleasant experience, i would definitely go again!

Excellent work. Been going here for years. Very accommodating and always professional.read more

Very thorough, considerate dentist and caring staff. I have and would recommend their service to…read moreanyone in need of a dentist that is not trying just to run up the bill.

My dentist recommened them to me. I was having a bit of aniexty because I'm known to have adverse…read moreeffects from pharmacuticals so this is a nerve wrecking experience for me. I spoke to someone 3xs before coming in due to paying out of pocket. The issue I had with this is she gave me 3 different prices. EVERY time she told me the CT was included with the price for a root canal. I have it written down 3xs. All three times there was a different price listed on the exception of the CT scan. The CT scan and consulation would be a different price if he didn't do the root canal which was fine and it made sense. When I got there she told me the CT scan was an addtional 250 and then some other fee so in short it was going to be 1400. Again another price change. So when I said something she started arguing with me and getting louder. I wasn't trying to argue. I stated the fact that she told me something else previously and then I tried to clarify by repeating what she said. She was very frustrating and even motioned to someone else and when I said "I don't need another person involved I was just clarifying because you gave me three different prices before." She acted like I did something wrong and started talking slower to me as if I'm an idiot. I was just repeating what she said for clarification since I had 3 other prices at home. IN NO WAY did she need to raise her voice or go to stand. In no way or shape or form am I tolerate to these types of behaviors anymore. I use to be and I use to just stand there and take it but the older I get the more it makes me want to punch them in the nose. I won't and wouldn't but I seriously miss the days that if someone behaved poorly you could. When I was taken to the back not only was my aniexty high but I was nervouse, so I chatter. The girl that took me back apologized and was completely unbothered by me. She was super sweet. She showed me the cost but again I think it was more like here let me explain it to you dumbass. Very annoyed at this point and I couldn't wait to leave. I was fine about paying it either way. I just wanted my tooth fixed. Money is always a concern but I have the money. I could have pulled the entire amount out of my savings but with the present virus and all I'm trying to be a bit more mindful since I haven't worked in 3 months now due to it. The dentist was very pleasant. Very professional and had great bed side manner. He explained my crown to me telling me there wasn't anything he can do but seriously I'm not sure why the infection can't be taken care of without pulling my tooth. The only real tooth I've ever had any issues with in 28 years. Its in the back but I'm still rather freaked out on why it can't be fixed and the fact it will have to be pulled. I view losing teeth as a lack of self care and dirty which I take care of myself and my teeth. So I'm really not happy about it but what am I to do? I do realize that is not truly the only case and reason people lose their teeth but never the less. I'll be going back to my dentist in a few weeks. Thankfully I have zero pain.

My wife needed a root canal and so I called and was told that they were on my insurance network, so…read moreI scheduled the appointment and everything was covered 100%. We showed up and my wife checked in and then told me that there was a co pay. I asked them and they said for a consult, they toldme the day before it was covered. Please be honest, before we get to an appointment. If it's covered by insurance, don't do the old bait and switch.