The Doctors and staff working on patients are fine. The girls doing the billing are extremely…read morecrooked or incompetent. Make sure you read all the paperwork that they give you thoroughly!!!! Bill keeps changing from week to week. 1 week it will be $86. The next week, it will be in the hundreds of dollars.. everything is an estimate apparently, so make sure you read the paperwork thoroughly. We will not be going back.And we'll be finding another dentist.

Gave 4 star only because wait time. Waited 2 and a half hours on first 2 visits. The staff was…read moregreat.

Got me in same day when I was in pain…read more I called Lakeland Modern Dentistry with dental pain and they made it a priority to see me the same day, which I really appreciated. Criss greeted me at the front desk, handled my insurance, and the registration process was smooth and steady. Great first impression. I will update after my treatment.

Do not recommend. They misrepresented the facts cancelled the appointment several times and…read moreapparently only one person can do the process. Having an implant put in. In last visit I paid the bill, and was told I would not have to pay anything else, just come back to get the tooth. Well guess what, went back and they wanted in excess of 1k more the visit after clearly stating all was paid for. Further you should certainly get a second option to ensure you need the service they state. If you use choose to use them. Then buyer beware get everything in writing every-time.

I would not recommend going here. I had an appointment scheduled weeks out and they called the day…read morebefore to tell me they could not see me due to the fact that 15 yrs ago I missed a few appointments one due to serious illness and one due to the fact that I had a family emergency. My entire family goes there and they just lost business. Hold a grudge much?

The best experience I have ever had with a dentist! Their entire staff is amazing and I plan to use…read morethem exclusively from now on. thank you for the job you all do!

I have been a patient at Dental Associated of Florida for about 10 years. The dentist Dr…read more Williams, hygienist Valarie, as well as the other staff are all very professional and friendly. Lauren at the front desk is always pleasant and easy to work with when scheduling, rescheduling and emergency appointments. Very short wait time each and every visit and the office is comfortable. My dentAl insurance has changed over the years but Dental Associates is always in my network and in Tricare network for my son.

I was provided a prescription to ease my anxiety before the 2 1/2 procedure. I took one before bed…read moreand one an hour before the appointment, as prescribed. A week later I saw that I had been charged $250.00 for "in office sedation." I questioned this charge seeing i took both pills at home. The office manager said she was following the guidelines of the Dental Association. I asked what service did they provide for this charge. She said they prescribed the medication. since when do you get charged to call in a prescription, particularly at $250.00. Avoid this office at all costs.

I went to Aspen Dental in Lakeland because I needed a front tooth repaired. Instead, I was told I…read moreneeded a periodontal cleaning and a filling, and I was charged $850 upfront. My credit card was billed before I even had the cleaning done. What was confusing is that I have never been told by any previous dentist that I needed a periodontal cleaning. After my insurance was processed I learned that my expected out-of-pocket cost should have been around $350. This left me questioning why I was charged so much in advance and why the costs were not explained more clearly. My experience with the front desk employee, Mel, was also disappointing. I found her to be unprofessional and unhelpful when I tried to get clarification about the charges and insurance adjustments. I went in expecting to have a front tooth fixed, but instead left feeling pressured into additional treatment and frustrated by the billing process. Patients deserve clear explanations, transparency about costs, and professional customer service. Unfortunately, that was not my experience at this office.

Hice cita en Aspen Dental Sur de Lakeland para hacerme un parcial ya que el que tenia se habia roto…read morey no era reparable,no tengo seguro y asumiria los gastos.Me dicen que solo me harian el parcial si me hago una limpieza profunda por el valor de 2360 dolares,le dije que anualmente yo me hacia la limpieza regular y que mi dentadura no sangraba,no tenia dolor ni infeccion y la mantenia bien cuidada,pero ademas en la parte de arriba,donde uso el parcial solo tengo 5 piezas,de ellas una es una corona y dos sostiene un puente por lo que solo quedaria dos piezas,no hubo forma de llegar a un arreglo para hacerme mi parcial roto,los precios de Aspen Dental estan totalmente inflados y no se corresponden con lo que ellos promocionan en las redes y su sitio web.

Avoid this place like the plague! They are the Jiffy Lube of dentists. At Jiffy Lube, you go in for…read morean oil change and they claim everything in your car needs replacing. At this place, go in for a cleaning and they claim every one of your INTACT fillings need to be replaced with crowns at nearly $1000 each. Unless you like spending thousands of dollars on unnecessary crowns, I strongly suggest finding a different dentist.

Probably my most enjoyed and informed dentist visit yet. I got a coupon for a new patient cleaning,…read morex-ray, and exam and decided to check it out. The waiting area is small but very clean with a TV. The receptionists are very nice. My dental asst was Chloe, whom i spent most of my time with. She gave me lots of tips as she was cleaning and scrapping my teeth. She was super nice and patient and very professional. The office is very clean and pretty quiet for a dentist. Since i was a new client i got a toothbrush some floss and some toothpaste! Very pleasant experience, i would definitely go again!

Not dependable/trustworthy. Did unnecassary work They are not there for their patients I guess…read moreit's all about the money.

I have probably been going to Dr Plunkett for 20 years now. He's always had a great staff with…read moretop-notch service. He's been named the top dentist in Lakeland several times. His new place is a huge step up. Top of the line equipment. He has a partner now. He's just as good. There are a few emenities going there. Wi-Fi, blankets, drinks, and more. I've not seen any children there, so I think he's limited to adults. If you're looking for a dentist I'd say check him out.

My dentist is Doctor Maneesha Chigurupati, DDS of Family Dentistry of Lakeland at 117 Kerneywood…read moreStreet. I have been seeing Maneesha for all my dental issues for over three years. I have found her to be highly skilled and compassionate with a thorough and gentle touch. She always listens to my concerns and takes the time to explain everything to my satisfaction. I've had the occasional filling and the replacement of a failing crown, and she provides the best possible care. My dental hygienist is Shari, and she is the best. She is gentle and thorough at cleaning my teeth. Using a little camera, they can photograph your teeth which allows Maneesha to show you the condition of your teeth and gums. This makes it easy to understand the treatment options she recommends. The office staff are quite friendly, and it is easy to schedule an appointment. They take Humira dental insurance, along with other providers. I have found the staff to be very familiar with the requirements of the dental insurance companies and are willing to contact them on your behalf. This is very helpful, especially if you have ever had to try and contact your dental insurance provider and wait for the next available representative. This is a great relief! I am very satisfied with Doctor Maneesha Chigurupati and the entire staff at Family Dentistry of Lakeland. They create a comfortable and welcoming environment and make every visit a positive and reassuring experience.

I just simply love Maneesha Chigurupati and her assistants they're always so friendly and…read moresupportive and they love to have fun while performing services great dentist im glad a stumble across her such a breath of fresh air

I go in for regular cleanings. I do not have any cavities or crowns or any other problems. They…read morealways ask if I have any new concerns with my teeth and if there's anything I need to discuss. When I tell them no, they get right down to business and clean my teeth. They don't force x-rays on me, but I do have to sign a form saying I chose not to get them. The staff is very nice and professional.

I have been on hold for 49 mins just to cancel my husbands appointment on 12/22/20 and to get a…read morereferral from Dr. Fan so my husband can get a root canal on Monday. This is uncalled for I'm sorry there is no reason someone should be on a phone waiting this long. I have been a receptionist before and this is not expectable if we kept anyone waiting on a phone this long we wouldn't have a job. So I hope this gets resolved cause you can loose a lot of business this way. I don't care if your the best company in the world. Due better answering your phones. Not to mention while being on hold for 49 minutes then. I get hung up on then had to leave a voice message. I'm not very happy about this. So I hope something is done about this with your manager. Have a nice day oh and Merry Christmas.

My dentist recommened them to me. I was having a bit of aniexty because I'm known to have adverse…read moreeffects from pharmacuticals so this is a nerve wrecking experience for me. I spoke to someone 3xs before coming in due to paying out of pocket. The issue I had with this is she gave me 3 different prices. EVERY time she told me the CT was included with the price for a root canal. I have it written down 3xs. All three times there was a different price listed on the exception of the CT scan. The CT scan and consulation would be a different price if he didn't do the root canal which was fine and it made sense. When I got there she told me the CT scan was an addtional 250 and then some other fee so in short it was going to be 1400. Again another price change. So when I said something she started arguing with me and getting louder. I wasn't trying to argue. I stated the fact that she told me something else previously and then I tried to clarify by repeating what she said. She was very frustrating and even motioned to someone else and when I said "I don't need another person involved I was just clarifying because you gave me three different prices before." She acted like I did something wrong and started talking slower to me as if I'm an idiot. I was just repeating what she said for clarification since I had 3 other prices at home. IN NO WAY did she need to raise her voice or go to stand. In no way or shape or form am I tolerate to these types of behaviors anymore. I use to be and I use to just stand there and take it but the older I get the more it makes me want to punch them in the nose. I won't and wouldn't but I seriously miss the days that if someone behaved poorly you could. When I was taken to the back not only was my aniexty high but I was nervouse, so I chatter. The girl that took me back apologized and was completely unbothered by me. She was super sweet. She showed me the cost but again I think it was more like here let me explain it to you dumbass. Very annoyed at this point and I couldn't wait to leave. I was fine about paying it either way. I just wanted my tooth fixed. Money is always a concern but I have the money. I could have pulled the entire amount out of my savings but with the present virus and all I'm trying to be a bit more mindful since I haven't worked in 3 months now due to it. The dentist was very pleasant. Very professional and had great bed side manner. He explained my crown to me telling me there wasn't anything he can do but seriously I'm not sure why the infection can't be taken care of without pulling my tooth. The only real tooth I've ever had any issues with in 28 years. Its in the back but I'm still rather freaked out on why it can't be fixed and the fact it will have to be pulled. I view losing teeth as a lack of self care and dirty which I take care of myself and my teeth. So I'm really not happy about it but what am I to do? I do realize that is not truly the only case and reason people lose their teeth but never the less. I'll be going back to my dentist in a few weeks. Thankfully I have zero pain.

My wife needed a root canal and so I called and was told that they were on my insurance network, so…read moreI scheduled the appointment and everything was covered 100%. We showed up and my wife checked in and then told me that there was a co pay. I asked them and they said for a consult, they toldme the day before it was covered. Please be honest, before we get to an appointment. If it's covered by insurance, don't do the old bait and switch.