Excellent customer phone scheduling. The two workers were skilled and professional and discovered…read moreand made appropriate repairs . I was well pleased and recommend this company .

I needed a new chimney cover on my home. The old one was made of metal and was starting to rust…read more It had been caulked but would be starting to leak soon if not replaced. There are very few companies in the area that rebuild chimney covers. Runyon came out to provide an estimate quickly, and was able to get materials and fix the chimney cover quickly as well. The new one has a drip edge and rubber top and is sided on the side. It is a quality product that looks like it will last a very long time! The most impressive thing though was the professionalism and thoroughness of their crew. The person who came out to do the work was careful not to disturb the neighbor's yard (as my chimney is in her courtyard). They cleaned up everything. And inspected the entire roof while they were here. Any minor issues with nails and caulk or sealant were taken care of -- unfortunately many do not realize that a roof needs regular maintenance for these things -- especially in NE Ohio. They were polite and thorough and it was just an overall GREAT company to work with!

Contracted with Wade for a new roof. Excellent service and communication throughout the process…read moreeven during the job. Crew did a really nice job on a roof that definitely needed replacing.

Good quality work. Fast response time, we had an estimate quickly, and scheduled a full tear off…read more With a four person crew, they completed the job in one day. We had two layers of shingles and they had to replace some boards to switch from poorly placed button caps to ridge vents. The final price came out exactly like the estimate said. The roof looks great with not leaks or issue since then. I have been very happy with the job they did.

I appreciate your response but you fail to mention that 3rd Generation "caused" the damage and is…read morenot owning up to that fact. To add further insult, you offer to make repairs only if I agree to pay for the damages 3rd Generation caused. Bond was denied but that doesn't negate the warranty for poor workmanship and trying to pass the cost on to me the customer to get it fixed. The fact remains to this day, there is a failed inspection due to the negligence and the permit remains open for which 3rd Generation has been cited by the city of University Hts.

3rd Generation Home Improvement, good old-fashioned craftsmanship at a fair and honest price…read more From the office to the field, you guys were fabulous. Mike, Rick, Josh, Derek, and all those involved in inspecting preparing the scope of work, quoting the job and ensuring that everything was easy and went smoothly and as planned are truly remarkable people who looked out for our best interest. You guys were there every step of the way and walked us confidently through each stage of the process. Your professionalism was unsurpassed. The crew showed up when they said they would and worked steadily until the job was completed. Their speed and thoroughness of the tear-off and reinstallation was beyond our expectation, and they even cleaned up after themselves. Thank you so much 3rd Generation for our beautiful new roof. We would highly recommend you to anyone and everyone who is interested in quality work being done in a timely and skilled manner, at a fair price. Sincerely Scott & Melissa Young

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.