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Kay Jewelers

3.0 (14 reviews)

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1ct princess cut solitaire on a yellow gold band!
Katie E.

Thank you all at this location. I appreciate everything you've done for me and my ring:) Tamara went above and beyond what she needed to do for me, and for that I am very thankful. My final ring is stunningly beautiful. It's exactly what I wanted.

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2 years ago

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4 days ago

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1 year ago

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2 years ago

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1 year ago

I definitely would not trust a special purchase like a wedding ring with them. DO NOT TRUST THEIR RING SIZER IT IS INACCURATE

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3 years ago

Friendly, efficient, accommodating and kind. Just had a spacer put in ring. Nice visit.

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2 years ago

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6 years ago

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4 years ago

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9 years ago

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8 years ago

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7 years ago

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6 years ago

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8 years ago

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Cascade Jewelers

Cascade Jewelers

4.9
(45 reviews)
0.9 mi
•$$

I have an almost 30 year old Raymond Weil Parsifal watch which I truly love. It is beautiful and I…read morealways get compliments on it. For the last several years I have had to have the battery on it replaced about every 1-2 years. It's more an annoyance than a problem, but I guess I need to get it serviced so the battery lasts for several years like it did when I first purchased it. We moved to Bend in late Nov 2025- DH took it to another jeweler on 3rd St to replace the battery. he said he had to wait some time and the cost was $20. I went to put on my watch about 4 days ago and found it was dead. So I called this shop and spoke to a really nice lady and she said come on in and that she typically would replace the battery while I waited. So I went by- it's in a mini mall with easy access, and three ladies were before me. The lady took my watch and told me she would work on it. I strolled the mall and came back to the counter where much to my surprise- maybe 5 minutes later- she had finished the work. The cost was $15, and she said there was nothing of a charge left on the other battery. In any case, I believe she said her name was Laurie, and I have to say it was a pleasure meeting her and having such personal and professional service. If you need a watch battery replaced, don't mess around with the other stores- just go here!

I had broken my silver chain because I couldn't unclasp it at night very easy. I brought it in and…read moreshe not only fixed it but she replaced the clasp, on my ok, to a magnetic one. Love it! Great friendly servicei

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Cascade Jewelers
Cascade Jewelers
Cascade Jewelers

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John Paul Designs

John Paul Designs

5.0
(15 reviews)
1.6 mi
•$$$$

There is a reason why John Paul designs is five star. It all begins when you walk into the store,…read moresweetly greeted by the lady, Amy. She gives nice direct eye contact, friendly, beyond a pure joy. "The master" could not have a better representation for him and his almost cult like followers. When you buy John Paul you will always be going back for more. Be it for jewelry. Modifications, and/or of course, the real bonus; the Charmingly stoic, John Paul. When meeting the Desiiiiigner, John Paul, well I am not sure his horn could be tooted any louder. You might not get to meet him personally right off and there is good reason. Being a perfectionist certainly works to our favor, the customer. He takes his work very seriously, very personally. The finished product has always been beyond what I had envisioned. I've said to others "Its almost as if I'm a driving hazard after I pick up my new beauty. I can't stop staring at it. It's something special. Always different. If one can be so lucky he will add a little personal touch. These last two weekends I've gone to parties. I've never ever had so many compliments on a ring. (It's new) Lots of men which generally is not the norm, however, this ring has been a huge conversation piece. One gentleman asking me to take it off. Proclaiming he could care less about jewelry TISK TISK And said how pretty it was while putting it on his pinky. The shop certainly is not centrally located for me. And parking downtown is amazingly fun, however they always make it worth my while one way or another. Some sweet cheap (not really cheap in the long run) entertainment and many laughs. Invigorating. : ) Like I said. When you start business with John Paul one will definitely be going back for more. There are many other nice jewelry shops in Bend, however for this born and raised incorrigible lady there can only be one top jeweler. The Bravo channel should do a reality show. I know they've made my little world a bit better while adding beauty. Touché to the best team downtown and thank you for all the effort and laughs. I would leave a picture of my ring but I'm afraid somebody might cut my finger off. It's that amazing. A word I never use.

Bought a beautiful necklace a couple years back...I can't wait to add another to the collection!…read moreQuality craftsmanship!

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Platinum Sterling Silver, Diamond: Stainless Steel Damascus
Platinum Sterling Silver, Diamond: Stainless Steel Damascus
Palladium, Diamond
Palladium, Diamond
Palladium, Diamonds

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Palladium, Diamonds
James Michelle Jewelry

James Michelle Jewelry

2.8
(132 reviews)
0.6 mi

28th May 2026 Bend, Oregon…read more Partly Sunny 75°F Very pleased with my cross necklace and vintage bracelets from James Michelle jewelry. The pieces are very well designed classic or modern necklaces and bracelets of good quality, made of durable 14kt gold fine jewel, or of other metals and gems. I sometimes mix it up with my fancy Cartier and Tiffany pieces on occasion. James Michelle jewelry pieces are great for wearing at the beach. They won't tarnish or fade. The fashionable styles look good with a suntan too. I enjoyed purchasing great deals at 50% off during President's and Memorial day holiday weekends. I found the prices to be very affordable. Please ignore the 1 star complainers here. I am giving high five! Thank you

Very disappointing customer service experience…read more I have emailed this company six times since Saturday regarding an order issue and have yet to receive a response from a live person. The automated AI system repeatedly states that someone will contact you, but that never happened in my case. The issue is simple: before payment, my order showed one item configuration. After payment was processed, the order confirmation reflected something different. I immediately reached out multiple times seeking clarification and assistance, yet no one responded. What is most frustrating is that I am not a first-time customer. I have spent a significant amount of money with this company and have purchased numerous items for myself, friends, and family. Loyal customers deserve better communication and support. The jewelry may be appealing, but when a problem arises, customer service appears to be nonexistent. Based on my experience, the lack of communication, follow-through, and accountability does not reflect a professional company.

Photos
I love the hammered gold cross necklace & vintage bracelets - 5/28/2026
I love the hammered gold cross necklace & vintage bracelets - 5/28/2026
She is Wild coin necklace - 2019
She is Wild coin necklace - 2019
Broken ring

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Broken ring

Kay Jewelers - jewelry - Updated June 2026

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