I'm new to the Arkansas area and needed a jeweler to repair a gold chain that was gifted to my…read morehusband from his mother. I decided on going with Phillips jeweler because his estimated pricing over the phone, sounded pretty reasonable. I ended up arriving 30 minutes prior to closing and hopeful that they wouldn't be too irritated ( being a former retail employee for 11 years of my life, I hated to be a last minute customer.) The location was very hard to find. It's located in the same building as the goodwill off of South Bowman road but the sign is hardly visible from the main street. What I do like about his store is the added security of the building. You have to dial into a phone located outside and state your purpose before entering. The owner (I believe his name is Phillip) recognize me from our call earlier and was more than welcoming and eager to help. He took his time to explain to me why the chain had broken and even fixed it right on the spot. I was expecting a one week wait as well as a $40 charge, but he was gracious enough to do this for free. I definetly recommend this jewelry store for any repairs or new purchases.

From the owner: We do appraisals, repair work and specialize in our diamond presentations by appointment only.read more

Very good experience! Would recommend to anyone. My repair did not take long at all and the service…read morewas excellent

Went in to see about getting a broken earring made into a pendant. They put a ring on and soldered…read moreit, and said $5 which was great. I had bought a chain online to replace the one I currently had it on ($10 silver chain) and they asked if I want them to fix this cheap chain. I said no the chain really isn't worth fixing, and I have a new one coming. The lady proceeds to get really passive aggressive saying well free, is definitely less than 0 and her time is all will be invested then I ask her if she offering to fix it for free, and I certainly didn't expect that and I appreciate it I smile and say of course and she turns her back to me snarkily and goes back to fix it, and I say I'll be glad to pay you, I'm totally embarrassed now others customers have heard all this, she doesn't respond, just storms off She had made me feel so ashamed as if I've done something wrong, totally embarrassed me in front of other customers. Made me feel like I came in to get something for nothing which I didn't. I didn't expect them to fix the chain for free, Didn't ask, they offered. So anyway, in my haste, I go buy something in the store I don't need. A good sturdy silver chain (twice the price of the one I ordered in Amazon and not as nice actually) but I didn't want to be made out as a cheapskate. So then the guy helps me put the repaired pendant and puts it around my neck after I asked him of course. My hands are Messed up due to a a skin disease, And I was wearing plastic gloves. I explain to him quickly why I can't do it myself but it appears they don't want me there as he is rushing me. I tell him I'm on a new medication and I hope it gets better, and he remarks he hopes so too, but not in a serious way. So then he says yeah, that looks much better, and the clasp is in the back how it should be! WTH now he's insulting me pointing out the apparently when I walked in the necklace clasp had rotated to the front So I paid for my overpriced sturdy silver necklace, the $5 Silver jumpring that was soldered onto my beautiful white gold Diamond charm, and mossied on my way. The insults and degradation they could have saved. They might want to charge reasonable prices for repair work, instead of shaming and guilting people for their "free" Services. And keep their personal insults about peoples imperfections to a limit. I mean was a necklace clasp showing in the front really worth bringing up? Where do these people get their customer service skills? I imagine if you come in there ready to spend big bucks I wager they are all compliments and respect. But beware if you don't have much money and just want a cheap simple repair, minus the attitude. Hi

This is the Best Silversmith plusssss,you hear me.Great work and affordable for those of us that…read morebust our butt's out there.Thank you guys and gals at Brooks fine jewelery.im one happy customer.

The only custom casting house in Arkansas. Everything is done in house and to a professional level…read morefar about any retail jewelers. The quality on their line of products surpasses all the other ones we have seen in the area.

I began my association with Michael and Tresa when my then boyfriend proposed to me and gave me a…read moregorgeous ring he had created at McFarlin's. 13 years later, I'm proud to say they are my jeweler of choice--and my husband's. I can't tell you how many times my husband has gone in to find me a gift for our anniversary, my birthday, or Christmas, and Tresa never fails to steer him to something that I will LOVE. They have prices that fit every budget and jewelry pieces that are both beautiful and unique. So many of my happiest memories started at McFarlin's and we won't shop anywhere else for jewelry.

Tresa and Michael only want to satisfy their customers. Tresa is very patient and quite helpful…read more I had a stone set for my wife and she loves the finished product. If you're not sure what you want Tresa can help. If you know exactly what you want then you will not be disappointed.

Paige helped me via phone with an engagement ring purchase. She was absolutely great and helpful. I…read moreasked a bunch of questions and she answered them quickly, helping me find a great quality ring and diamond at a fantastic price. Since this purchase is a surprise, I had to conduct the whole process via text messages and I never felt I was bothering her. Looking forward to getting her call/message telling me that it's ready for pick up. I highly recommend Paige for her professionalism, knowledge and patience.

Brought a necklace in to have the clasp repaired/replaced. Worked with Nick who was helpful and…read moreknowledgeable about options for an easier clasp for the necklace. We went with a magnetic closure. The jeweler did a great job! Mom loves the ease of the new clasp. Everyone was very friendly. Highly recommend and if I need anything else, I will be returning!

Absolutely the best prices in buying gold and silver and does amazing custom work. Best service and…read morefriendly atmosphere, one stop shop for all someone's needs.

I went 5/10/26 to get a ring tested on what karat it was and they had seem professional at first…read morewhich then was quickly turned down by what I found out today. On that day they had used bold cutters to cut the ring completely devaluing it. They had told me that the reason was to determine if it was not layered or plated which I understand, but found quite odd. After the three guys had a talk between them in their own language (I couldn't care less what language they spoke) they told me that the gold was 10k. I nodded and they gave me a price, but one of them seemed excited to go with the trade which threw me off and I denied the trade for cash. Their expression completely disappeared as they wanted me to go ahead and go with the trade and to just "send them a picture of my id" I would have found it pointless if the whole idea is to have my id while in the store and I left. As of today 5/11/26, I went to 5 different gold stores to get it tested and they told me that the gold had actually tested for 14k gold! For gold markets I kind of expected 1 was going to try and scam me at some point, but never would have thought MO Jewelers would. Their initial plan was to buy my gold for the price of what 10k is going for without knowing it was 14k. Completely and utterly ridiculous how they tried to scam and will not be going to this place ever again!

Soooo friendly! Personable! Knowledgeable! Trustworthy! I…read morefelt I could trust them! Other jewelry stores, I always have felt a bit of distrust or fear, wondering if they might replace my diamond with a CZ. But not here. The atmosphere in the store feels personable & safe.

Never bought any jewelry here (yet) but my wife took my ring to get it resized. I don't know how…read moremuch it normally costs but they did it absolutely free and even washed and buffed it. Will definitely be buying all my jewelry from here from now on.