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    Kay Jewelers Outlet

    4.2 (54 reviews)
    Open • 10:00 am - 8:00 pm

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    HANNAH was amazing!! So was the location made my experience fun and easy! Thank you so much again

    Went for a ring cleaning and it was great!
    Robert T.

    Angel is great! Great customer service! Definitely recommend here!! Super friendly and helpful

    Diamond ring

    I received the best customer service from Sasha, she was so patient and her customer service was amazing! This store has unique care from their employees towards their customers. I would give them 10 's if I could. Thank you guys for making my shopping experience the best.

    Robert G.

    Great service right when we walked in. Thank you for an excellent experience. Left with new stud earrings for the wife!

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    1 month ago

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    2 days ago

    I brought my rings in for a checkup and Angel and Hannah were very welcoming! They assisted me and provided good customer service !

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    5 days ago

    Always a great experience and the prices are crazy good the service is the best today I had the best service from Nina, Sasha, Angel.

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    8 days ago

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    1 month ago

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    15 days ago

    Was a pleasure to meet the staff here. Angel was tentative and easy to work with. Thanks for the help.

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    2 months ago

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    9 days ago

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    23 days ago

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    3 months ago

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    2 months ago

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    1 month ago

    Nina was Great in assisting us today ! She went above and beyond! Her customer service was Excellent!!

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    4 months ago

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    2 months ago

    Angel was incredible and gave such great recommendations for the ring! He was incredibly transparent and I appreciate him incredibly!

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    3 months ago

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    2 months ago

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    2 months ago

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    3 months ago

    SASAH was amazing friendly and patient and helpful and accommodating as well as professional.

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    9 months ago

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    5 months ago

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    1 month ago

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    4 months ago

    Nina is the best! Always feel taken care of! For years shes been the one we come to! Totally recommend!

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    4 months ago

    Angel was wonderful! I definitely recommend going to this location and working with Angel.

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    2 years ago

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    2 months ago

    Angel was super helpful and knowledgeable ! Definitely recommend coming and visiting him.

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    3 months ago

    Angel is very kind and professional. I came in to size my ring , and he offered to clean all my rings.

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    3 months ago

    Angel helped me out he was very kind and patient truly recommend him. Would go back to this store

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    2 months ago

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    3 months ago

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    3 months ago

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    3 months ago

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    3 months ago

    Angel was super nice , friendly and quick .. loved his personality. Hope to be serviced by him again

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    3 months ago

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    3 months ago

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    3 months ago

    Angel was very kind, respectful, and generous. I will definitely come back to this location.

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    1 month ago

    angel helped me out he was amazing !!! i came in to replace my diamond that fell off he was super polite and helpful

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    4 months ago

    great staff very helpful and good atmosphere. would recommend this store. Each employee provided good customer service.

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    4 months ago

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    8 months ago

    Waited for over 15 min without anyone acknowledging or helping us and ended up leaving.

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    2 years ago

    Helpful 4
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    Page 1 of 2

    Kay Jewelers Outlet Reviews in Other Languages

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    Review Highlights - Kay Jewelers Outlet

    “Angel & Hannah are excellent as always, they made the process of getting our ring resized and customized go so smoothly.”

    Mentioned in 5 reviews

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    NGY Jewelry - Ring

    NGY Jewelry

    4.9(126 reviews)
    1.6 mi
    •$$

    We are so incredibly grateful for the kindness and care we received here. We needed both my wedding…read moreband and engagement ring resized right before our wedding weekend, and they were able to complete everything the very same day -- in about an hour! The work was beautifully done, and the rings fit perfectly. You can truly feel the warmth of a small family business here. During such a stressful and emotional time leading up to our wedding, they helped us more than they probably realize. Thank you again for your amazing craftsmanship, quick turnaround, and genuine kindness. We highly recommend them!

    If you want high-quality jewelry at a reasonable price, then look no further. I highly recommend…read moreNGY Jewelry and can't say enough positive things. From beginning to end, my experience was wonderful. From the moment I stepped into NGY Jewelry, I was greeted by the attentive, welcoming staff. The first woman asked if I wanted my wedding/engagement rings to be cleaned. I politely declined and continued to look around. After the second woman asked me to clean my rings, I accepted, and wow, were my rings bright and shiny again. That cleaning was much-needed and complimentary. Terry was amazing! She helped me and answered all my questions. I wanted a classic tennis bracelet with five carat natural diamonds, four prongs, seven inches in length, D-G color grade, and slightly included clarity. I knew what I wanted, but I had been looking for the past few months at other jewelry stores for it with no luck. With Terry's assistance, I left with the most beautiful tennis bracelet. My husband bought me a tennis bracelet with 4.84 carats, four prongs, seven inches, F/G color, and very slightly included. It was a little too long for me, so she was able to take a link off at no extra cost and it was finished in less than 30 minutes. My bracelet is such a timeless (stunning) piece that I can wear every day by itself or stacked with my other bracelets. I'm just in awe of its beauty and can't believe it's mine. I'm happy I was able to find my bracelet here and support a family-owned business. They care about the happiness of their customers and it was apparent today. Clean and welcoming environment, efficient, friendly service, and staff who are knowledgeable, well-informed about jewelry... if you're in the Orange County area, please come and check this jewelry store out for yourself. I will definitely be a repeat customer and come back for more pieces.

    Photos
    NGY Jewelry - Ring

    Ring

    NGY Jewelry - Ring

    Ring

    NGY Jewelry

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    Watch & Wares - Lalique crystal horse.

    Watch & Wares

    4.8(192 reviews)
    2.2 mi
    •$$

    the owner and his manager are very helpful with all sorts of jewelry, watches and designer…read morehandbags. love this place and their prices too

    I do not recommend Watch Wears in Orange, CA based on my personal experience…read more In 2013, I purchased a yellow diamond ring surrounded by white diamonds for a significant amount of money. It came with an appraisal stating a value of $14,000. Shortly after, I returned to have the ring resized and was told they also buy gold and jewelry. I brought in additional items and was given store credit. Later, I returned to use the remaining credit and was told by the owner that I had no credit left and would have to pay again. There was no clear record provided, no transparency, and no effort to resolve the discrepancy. I was essentially told the credit didn't exist anymore, and I had no documentation to challenge it at the time. In 2026, I scheduled an appointment to sell the same ring back to them. I clearly stated on the phone that I was bringing in a ring originally purchased from their store. When I arrived, they inspected it along with the appraisal, then told me they were not buying diamonds due to market conditions and lab-grown diamonds affecting resale value. This should have been communicated when I made the appointment. Instead, I wasted time going in for a meeting that should never have been scheduled. Overall, my experience with this business has been inconsistent, poorly communicated, and unprofessional. While they do carry attractive jewelry, I personally do not trust their business practices or transparency.

    Photos
    Watch & Wares
    Watch & Wares
    Watch & Wares

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    AAA Family Gems - Owners Tony Magnemi & sister Donna Magnemi Russo

    AAA Family Gems

    4.9(234 reviews)
    4.9 mi
    •$$
    33 years in business
    Family-owned & operated

    I had a wonderful experience working with Tony. I sold my diamond ring to him, and from start to…read morefinish, he was extremely professional, responsive, and efficient. Tony made the entire process very easy and straightforward. He was honest, transparent, and quick to respond to all of my questions, which made me feel very comfortable throughout the transaction. I really appreciated how professional and trustworthy he was. He also kindly cleaned my current ring for me, and it came back looking beautiful and sparkling like new! I'm very happy with my experience and would definitely recommend Tony to anyone looking to buy, sell, or get help with their jewelry. Great service and a genuinely trustworthy person!

    I would highly recommend this location. The entire staff is incredibly friendly, and very helpful…read more I had to drop a couple pieces of jewelry off for repair and they repaired it quickly and efficiently. I picked up the repair jewelry today and it all looked excellent and they actually didn't charge me for one of them. Funny enough I had a break in a different part of the jewelry and brought that in so they can repair and just so happened to stumble upon something they had put out that morning and purchased it right then. Without even asking, they were kind enough to give me a discount, which was honestly a very fair price. If you're looking for a family own location with nice jewelry, nice attitudes, and fair prices look no further.

    Photos
    AAA Family Gems - 1.51 Carat Princess Cut Diamond D VS1

    1.51 Carat Princess Cut Diamond D VS1

    AAA Family Gems - We are inside the Tustin Jewelry Mart, back left corner, AAA Family Gems, Suite C-1

    We are inside the Tustin Jewelry Mart, back left corner, AAA Family Gems, Suite C-1

    AAA Family Gems - Owner Tony Magnemi

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    Owner Tony Magnemi

    Sledge's Estate Jewelry - What I actually got married in. My husband felt bad about it and we decided to get another new one.

    Sledge's Estate Jewelry

    4.4(38 reviews)
    3.3 mi
    •$$$

    Reliable, honest, and trustworthy shop owner…read more He will always give you a good price for your jewelry (selling, buying, resizing, etc). He has been here for years and continues to be a reliable owner and source that we continue to come to for all our jewelry needs.

    It really pains me to write this review because I wanted to support a small business, and I've held…read moreoff for a long time. But I also don't want other people to go through what my husband and I experienced. My husband and I purchased my engagement ring and both of our wedding bands here. We were excited because we believed we were buying a real diamond engagement ring and gold wedding bands. Sledge told us it was a diamond, and it was also written on our receipt. I wore that ring every day, took our engagement photos with it, and made so many special memories leading up to our wedding. A few days before our wedding, we went back to have our rings cleaned since Sledge had told us he offered free cleanings. I even brought our receipt just in case he needed proof that we had purchased the rings there. He looked at my ring and commented that it was really dirty. Then he suddenly said, "This isn't a diamond." My husband and I actually laughed at first because we thought he was joking. We knew what we had paid for, and our receipt clearly stated it was a diamond. But then he tested it with a diamond tester again and repeated that it was not a diamond, it was cubic zirconia. We were completely shocked. We had paid over $1,000 for what we believed was a diamond ring, only to be told it was actually a stone worth a fraction of that. To make matters worse, this happened just days before our wedding. When he looked at our receipt, he admitted that he had sold us a diamond. Yet instead of taking responsibility or offering a solution, he suggested that someone must have removed the stone from my ring and replaced it without me noticing. He even suggested it could have been a housekeeper. I'm 22 years old. At the time, I lived alone and absolutely did not have a housekeeper. My ring was dirty because I never took it off. The suggestion that someone secretly swapped the stone was honestly insulting. To this day, I don't know whether we were scammed or whether a mistake was made somewhere along the way. What I do know is that we left feeling devastated, confused, and without any real resolution. My husband and I were just starting our lives together, and spending over $1,000 was a huge investment for us. We chose to shop small because we wanted to support a local business, but this experience left us heartbroken. I'm sharing this not out of spite, but because I think others deserve to know what happened to us. If you purchase jewelry here, I strongly recommend having it independently verified as soon as possible. I truly hope no one else has to experience what we did.

    Photos
    Sledge's Estate Jewelry - He has said it was a natural diamond which is why we picked this one instead of the other on that was lab grown.

    He has said it was a natural diamond which is why we picked this one instead of the other on that was lab grown.

    Sledge's Estate Jewelry - The owner, Chuck Sledge

    The owner, Chuck Sledge

    Sledge's Estate Jewelry - Interior

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    Interior

    Kay Jewelers Outlet - jewelry - Updated September 2026

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