I love Brighton bags and jewelry. I received many many e:mails on their giveaway that I was…read morereally interested in ending November 6th. I waited until the last day and probably would have spent about $265 on what I was looking for. They (of course) were out of the giveaways and didn't seem to want to put me on the list for one of the 10 they were promised to receive. So, I didn't purchase...and am disappointed...and discouraged from going in again. In my opinion, their customer service skills need to be better.

I had a great experience here. I came in with my brother to find gifts for our mother for mother's…read moreday. The staff asked us relevant questions to help us pick things out, and was not deterred by how picky we were about what we were looking for. He looked up items in their inventory and online, searched the backstock etc. for us. And got us set up with two great gifts that our mother ended up loving. The lighting and atmosphere in the store was great, the staff was attentive and helpful, but knew when to let you browse, and were very friendly and professional. Wonderful place.

Was told the crystal for my $50 Timex was coming in from Switzerland, so they couldn't predict when…read morewatch would be ready. Hilarious

Brought in A bunch of antique watches my grandfather me. I most of them just needed batteries but…read moresome I wanted to see if anything could be done for. Staff were friendly from start to finish, and were very professional. The batteries were priced a bit steep at $20/watch--but the store is in the mall and needs to keep the lights on right? I had a question about one of my watches that went unacknowledged, but I think I may have been trying to ask at the wrong time. I do not know what else this shop can fix, as they were seemingly unwilling to look at my automatic watch (although it is in quite bad shape) and the quartz watch I have that's in rough shape also didn't get looked at. So, I would call and see if they can solve your issue prior to going in. Overall I had a nice experience and would go back, probably not for batteries though.

Worst customer service ive ever experienced. Head manager is entirely unprofessional and unable to…read morecommunicate with a cuatomer with a problem in any good manner. Yelled, talked over and even hung up on me.. Never will recommend ever going to any branch of this franchise because of this female manager i had the unforntunate opportunity of dealing with.

Last Friday evening my 2 year old, $3500 Kenmore Elite frig decided to stop working. So I contacted…read moreKenmore/Sears repair and they informed me that they would be happy to get me on the sch 10 days later. Ughhhhh!!! Called everywhere for a sooner date...not happening. So, in need of a temp replacement, I called Aaron's Furniture in Brookside Plaza in Newark just after 7pm. They closed at 7, but Nick still answered. He said get here first thing Sat morning and ask for the mgr. They will take care of me. At 9am I walked in. The manager and staff were wonderful. Very friendly,...very talkative...and warm. I picked the frig, filled out my application. I asked if they could possibly deliver that day. The Mgr said that Nick said he would personally deliver the frig "that day". On the truck it went and 2 hours later....I had a frig!!! 2 hours later!!! As a self employed person who appreciates customer service...I was wowed for sure. I would highly recommend this business...particularly the store in Brookside Plaza. They get my highest rating.

I called asking if they sold a certain product I left a phone message. the owner called back…read morestating they don't sell what I need but did a Google search for me giving me options of companies that do! that's going above and beyond. I will reach out next time I need blonds, etc. thank you!

From start to finish, our experience with Budget Blinds of Downingtown & Kennett Square was…read moreoutstanding. Our initial inquiry about their service was promptly and pleasantly returned by Charry. Two days later, Jennifer visited us for our free in home consultation. She has a wealth of experience in the window treatment industry; her expertise helped us to make great decisions regarding the placement of plantation shutters and Luminette sheets in our new home. She patiently walked us through the ordering process. Every step of the way was marked by excellent communication. We were kept updated by Jeff and Vicki with regard to appointments. When our order actually arrived earlier than expected, we had the pleasure of meeting Nestor, the installer, who treated our home with great care. Many thanks to the team at Budget Blinds of Downingtown and Kennett Square for our lovely window treatments and great service.

It's a little late to be reviewing a store that's closing. But I feel like I don't remember their…read moreprices being so high when they were fully open. Or the employees being so overtly rude or confrontational. It's odd seeing things %50 off and thinking that a basic bathroom mirror started at $50? I mean a small sink counter sized one. Or they have areas of things labelled "Stuff".

Staff is a bit odd. One employee eyed us for the longest time but never actually came and asked us…read moreif we needed help. We didn't, but it just felt weird. At another spot there was an employee stocking a section we wanted to look at, so we were waiting for her to finish to be polite. We waited for 12 minutes and she saw us several times but looked away from us quickly and didn't ask if we needed anything, so we left. I'm sure if we had said something she would have moved, but if you see us it would be professional to ask if you can help with anything and not look away and pretend we're not there.

Amazing boutique, great service and beautiful garments. She does custom made pieces that fit like a…read moreglove.