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    Aaron's

    3.0 (2 reviews)
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    8 years ago

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    Hawkins & Sons-Appliances - Hawkins & Sons

    Hawkins & Sons-Appliances

    2.7(18 reviews)
    8.9 mi

    Poor after sales experience…read more Hawkins was recommended by my cabinet designer so that is where we went with our drawings to pick out appliances. Having no experience with down drafts, blowers and how they are installed,we ordered what was recommended to us. Come to find out after the blower was delivered that there are various options for blowers that would be compatible with the down draft for various installations, some with 10" ducts and external installations, and some with 8" ducts for internal installations. No questions about installation were ever asked by the salesman. I have 8" joists in the basement, making the installation of the considerably more expensive 10" external blower almost impossible. Not to mention the extensive cutting of the block wall in the basement that would be required. Tried to do a return of the 10" blower and was told this is not possible? What?!?!? The only solutions offered were that they could try and sell it on consignment and take a commission, or try and sell it myself on FB market place. So I had to purchase another blower to complete my kitchen renovation and am now stuck with trying to sell the 10" blower to try and recoup some of my money.

    They were terrible. Our dishwasher broke when it was under warranty, and a man from their company…read morecame out and was almost verbally abusive to us. He also told us that he had a car break under warranty that hadn't been repaired in 10 months, and it was just our tough luck. We used this appliance store for years, but we never will use it again. They don't appear to care about loyal customers at all.

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    Hawkins & Sons-Appliances - Hawkins & Sons

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    Hawkins & Sons

    Ski Electronics and Home Appliance

    Ski Electronics and Home Appliance

    1.5(2 reviews)
    1.8 mi

    Contracted by American Home Shield to fix a dishwasher, failed to affix the water inlet tube,…read morecausing significant water damage to our floor. Rather than file an insurance claim, he agreed to pay out of pocket, but has since gone dark. See you in court, where you will lose.

    Literally gave the 2 stars for completing the work. Communication was basically zero. Was told the…read more2 part distributors he uses had the needed part originally, when the day came that the part was supposed to arrive (Monday) no word, on Wednesday i contacted him and was told neither distributor had it now. So I asked when the new delivery would be and he had no answer because he never asked them when they would have it!! Then, after I asked him to inquire about the new delivery date, he asked me to send him a reminder text so he could send them an email (which I've never had a business ask). The new date came and went with no communication from him, so again I contacted him. After about a month he finally came to do the job, which he did complete. He was supposed to get me the address needed to send the old part back in order to get the refund/core deposit back, which he knew from the very beginning so it makes zero sense why he didn't have that information available at the time of service. It's been weeks since he finished the job and still haven't heard back about the address needed!! So I'll be contacting Whirlpool personally since he hasn't done so. Absolutely WON'T be using this "business" in the future, nor would I recommend him to anyone!

    Aaron's - electronics - Updated May 2026

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