The owner was so accommodating with a special request I had. I really appreciated her kindness! 5 !read more

Not Plus Size Friendly. My daughter and I went in to shop for prom dresses. She is not a size 0 -…read more8, and we were ignored. I asked if they had size 16's when we arrived, the lady said a few, I'd have to hunt. There were several girls there ahead of us trying on dresses, the staff was engaging with them, bringing more dresses, placing them in front of tri-mirrors and handing out compliments. When it was my daughters turn, they placed her in a dressing room and never said a word. My heart broke for her.

This was my first time getting a proper bra fitting and I had SUCH a great experience at Jay Ann…read more The woman who helped me, Sandy, was so knowledgeable and introduced me to a variety of bras. It was great to be able to do some trial and error with different brands and bra types. I highly recommend this shop!!

Very nice store and the woman who assisted me was so kind and professional. As a man who has taken…read moremore steps throughout the years to transition into a female I needed a new set of breastforms and had my old set for nearly 4 years. To be treated so respectfully and allow me to try on a few pairs to see what I liked was great. She asked if my current pair had nipples and I said yes and preferred that. She asked my size and I said I wore a B cup and a C cup just felt too big and too perfect and I liked a B cup and felt more natural. She told me she really liked a certain brand and they were more natural and gave me a B and a C and told me to just try it. I tried each on and showed her and when I had the C cup on she said they honestly looked nice on me and weren't too big at all. I really liked them and told her I wanted the C cup.

I had a fantastic time wedding dress shopping here. I had a party of 4 and there was plenty of…read moreroom for everyone to sit. The store is so clean and neat. They regularly offered water and coffee. My consultant was the best. She made me feel comfortable and really listened to what I had to say. The store is new but they had a big selection and the consultant was very knowledgable. She did not pressure me into make a decision that day. They were upfront about the cost. I highly recommend this shop.

The bridal shop I got my dress from recommended Nilah for alterations and I'm glad I followed that…read morerecommendation. I didn't need anything super complicated or unusual done to the dress but Nilah seems like an expert who could handle anything. The cost also seemed reasonable based on what I understand of bridal alterations pricing, and getting the wedding dress to fit perfectly is probably one of the most important parts of the day. Nilah was friendly, efficient, and professional to work with. I also appreciated that she and her assistants are responsive via email for setting up appointments which is not the case with all vendors (it's much easier to send an email than find the time to make a call at times!). Overall highly recommend.

Nilah worked some serious magic on my MOB gown! She is utterly professional, so easy to work with…read moreand knows exactly what needs to be done. She also offers creative, beautiful solutions for things you might not have thought about. Her expertise exceeded my expectations. Even if you don't live in the greater Philly area, I can tell you unequivocally she's worth the drive!

Jolanta did a great job on the alterations on my wedding dress! She is very knowledgable and made…read moregreat recommendations on details that I didn't even think of. Her rates are reasonable and she knows how to schedule her time so that we easily met our deadline, even with all the other projects she had going at the same time. I will keep her in mind for all my alteration needs.

Found Ivory Concept after the dress I had originally purchased at another bridal shop came in with…read morea totally different look and feel than the sample I had tried on. I was less than 3 months out from my wedding and didn't have time to find and order another dress. Saw that Ivory Concept had a sample for sale of dress that I'd seen online so reached out to try on the dress in person. Let me tell you, the service and warmth that Allie and her team provided was remarkable. They were incredibly helpful and showed me a number of other samples that they had for sale. The store itself is really cute with huge dressing rooms, great lighting, and they carry designers you won't likely find at most bridal shops. I ended up saying yes to my dress here and couldn't be more thrilled with the dress or the customer service at this boutique. 10/10 would highly recommend!

If i could rate TIC more than 5 stars, I would! I had such a great experience here. The overall…read moreaesthetics of the shop are so natural and beautiful. Everything felt so intentional, from decor, to how the dresses were hung, to the layout of the store. My consultant, Mattie, went above and beyond when trying to help me find the dress of my dreams. I loved the lighting in the dressing rooms, as well as the natural lighting right outside of the rooms. Complementary champagne was also a nice touch. I felt so special when trying on the dresses and I really just had the best experience! They had dresses in various different price ranges and were very transparent before I tried anything on. I greatly appreciated that I was able to pick out a few dresses on my own and then my consultant picked some dresses for me based on my feedback from other dresses -- truly a collaborative effort. I also appreciated how she helped me get in and out of the gowns and was so respectful throughout the entire process. Truly a 20/10 star experience.

My best friend had been to multiple bridal salons and found a dress and overskirt combination that…read moreshe loved but couldn't seem to pull the trigger. As we live in different cities, we decided to find a meeting point half way so that I could help her try on some dresses and give my input in real time. Another friend of mine recommended Van Cleve as she had actually found her dress there last summer. We knew that they had the dress there that she had so far narrowed it down to and we thought it would be a great way to try it back on and make sure she loved it the most. Shelley was the perfect sales consultant for what my friend needed! She had a great read of her personality type and style from the moment we met and was just firm enough without being pushy (which I thought would be all left up to me so I appreciated it!). My friend actually did not plan on purchasing a dress that day, wanting to sleep on it, but ended up saying yes to the dress! Shelley walked us through the showroom and pulled some great options, after trying on a few my friend put on the dress she loved at the past salon and kept saying she absolutely loved it (especially with the overskirt that Shelley had pulled to try on with it). Shelley was so great at asking what she loved about it that she actually realized that there was a dress that would be a better fit to her body and a higher quality material who's designer would be able to make the customizations needed to incorporate every detail of the first dress that she loved. We were so happy with the final results and it was the first dress that had the bridal party/bride/MOB all in agreement that it was absolutely perfect. So thankful for Shelley's expertise!

Shelly was absolutely amazing! She knew exactly what to pull for me and listened to everything I…read moretold her I liked and didn't like. She will make you and your guest feel at home! If you're considering booking a dress appointment here, DO IT and ask for Shelly! 1000/10 experience Thank you Van Cleve for helping me find my dream dress when I didn't know it existed!

So happy I went with The Dress Matters! I bought my wedding dress elsewhere but did my alterations…read morehere and they were amazing. My dress fits perfectly! The service was above and beyond. The bustle is SO easy to work with, and she steamed my dress and veil for me before bagging. Would highly highly recommend!

The Dress Matters is a charming and intimate bridal boutique. We had our own little showroom…read more(myself and 3 guests), and we were allowed to shop through the dresses. I chose this as one of my shops because they carry Tina Valerdi, and Debbie pulled every Tina Valerdi gown they had for me :) The selection is beautiful, and she was kind, patient, and friendly. She even stayed past my appointment time to help me. I posted pictures of my 2 favorite dresses at her salon. One of them is a sample dress for only $100!!!!! At the time of my visit, it was my top pick, and she graciously offered to hold it for 24 hours for me. Although I ultimately chose a dress from another boutique, I am so glad I came to The Dress Matters. Thank you!!!