Great experience fixing my bracelets- called in to see if my Yelp inquiry was successful, ended up…read moredropping my bracelets off same day. So grateful I walked out with one fixed! I did let them know I had a short window due to leaving town on vacation week and my expectations for a quick turn around was exceeded! Thank you again

We had jewelry appraised. My daughter also purchased jewelry here. Very nice people. Extremely…read moreprofessional and I would definitely recommend them.

Friendly, helpful young lady behind the counter helped me figure out how to update my mother's…read morering. Prices very reasonable and my necklace was ready when promised. I'll update this review when I pick up the ring but so far I'm very pleased.

This is what a family owned and run business should be! Customer service is amazing- repairs done…read morein the store to the highest of standards- your jewelry isn't sent off to some repair shop - done in house at reasonable cost and done quickly! Amazing family and I feel lucky to have met them

Going into a fancy jewelry store made me a little nervous. I've been in others around town, and…read morethey made me feel like I did not belong there. This was NOT the case at Raphael's! I called first to see if they could polish the opal in my wedding ring and resize another ring for me. I felt instantly comfortable when talking to the woman on the phone. She was so kind. When my husband and I went into the store, we were promptly greeted by the woman and man working there. They were both incredibly friendly, informative, and took their time with us. The price for both services was very reasonable. They got my rings back to me within TWO DAYS and even gave me some knowledge on how to preserve my opal. Words cannot describe how I felt when I saw my wedding ring. I was in shock. I walked back to my car with the biggest smile on my face. The picture attached does not do it justice. They went above and beyond for me. I cannot wait to go back and have more time to look through their selection of jewelry because the little bit we saw was beautiful and unique. Even my husband was impressed when I showed him the ring after the service. We both agreed that he and I will definitely be going back here for future jewelry purchases and maintenance.

100% recommend Raphael's. I went in and discussed my wants a week later Raphael had the most…read morebeautiful ring for me. Patient, kind and creative!

I came to Visalia Jewelry & Loan to turn in some silver coins. I was lucky to get to work with Jose…read moreon this transaction. Jose provided exceptional service. He was patient and thorough and explained the process in an expeditious manner. Overall, I am very pleased with the outcome. The price given for this trade was very fair and unexpected. I would definitely recommend Visalia J &L for your precious metal transactions. I understand that they also sell and deal in used luxury goods such as handbags, wallets and jewelry.

Very friendly, the staff are respectful and professional.. will definitely be back in the near…read morefuture.

They are wonderful, if you didn't know they used to do the jewelry repairs for Gottschalks. You…read morecan't beat their prices for repairs, and they do an excellent job!!

I took in a necklace to have a broken chain repaired. They returned my necklace to me with two…read morediamonds missing.

Quick service. My watch was sized in less than an 20 minutes and is perfect. Every other local…read morejewelry store I went to didn't have the necessary tools or were worried about damaging my watch.

The have a great customer service & they are very quick. I got three of my watches done today…read more The warranty on the batteries are good for 1 year. Even better. They also do Movado watches and replace the crystal, just check in with the manager for that one. I'm definitely coming back here & should have came here first before going to Fresno.

Going to india need it watch very nice people Took 5 min to…read moremake my mind this all it takes They made it happen

The customer service is decent but the communication with customers through email to discuss custom…read moredetails to an engraving has been NON -EXSISTENT. I sent several emails waiting for a response over the last 48 has been extremely poor. It took a phone call to acknowledge my email and then I was told their would be a follow up email and here now over 24 hours later no follow up. Do better Valliani's at communication with your customers.

Professional and friendly. They resized my ring and did a great job. Very helpful and trustworthy.read more

The merits of 'good' jewelry/jeweler run much deeper than appearances. Trust, quality, customer…read moreservice, reputation, and value are all attributes that sum up that rare commodity. Browns Custom Jewelry is a 'good jeweler'. From my personal experience and from several of my friends, Browns is not only 'good' by those standards, but they are exceptional! They came highly recommended to me, and they weren't short in any way. Highly, highly recommend! You will not be disappointed!

They have the best customer service and they take care of all my jewelry…read more They clean my gold for free and also help me find the perfect gift for my little sister.

We absolutely love having an account at Don Robertos so far we bought a few rings beautiful chains…read moreand watches and we couldn't be happier with our relationship with this jewelers we happily pay every month it pays off in our credit scores! They also always treat us amazing and they always give us the best treatment when my wife wants try out all their jewelry. The team at Don Robertos always provide nothing but the best customer service and we won't look any place else!

Raquel you rock! Thank you for helping me find my forever wedding ring! Raquel went above and…read morebeyond to help me. After searching all day at other jewelry stores Kevin's Jewelry store had the best prices and customer service and their jewelry is absolutely beautiful. We are forever customers now! Don't bother going to another store, go see Raquel first!

Can't remember if it was Nancy or Vanessa that helped me get a free gift (pair of cubic zirconia…read moreearrings) Thank you Kevin Jewelers! Great value :)