Friendly, helpful young lady behind the counter helped me figure out how to update my mother's…read morering. Prices very reasonable and my necklace was ready when promised. I'll update this review when I pick up the ring but so far I'm very pleased.

This is what a family owned and run business should be! Customer service is amazing- repairs done…read morein the store to the highest of standards- your jewelry isn't sent off to some repair shop - done in house at reasonable cost and done quickly! Amazing family and I feel lucky to have met them

The best and friendliest place to go for your jewelry repair needs and good prices on his stock…read moretoo. Honest as the day is long.

They did an excellent repair job on my Wife's Anniversary ring. Would highly recommend them.read more

Stephen is fast, friendly and reasonably priced... He's done a few repairs for me and has been…read moreconsistent with his workmanship.

Pros-NONE CONS-Store…read morehas no inventory, so he'll order diamonds without your permission, then charge you a "restocking" fee than he made up from the seed of his pants. Claiming he can't resell them? What type of jeweler can't resale diamonds, especially ones I didn't order! Long story short BE CAREFUL, as much as I wanted to support a small business owner, I'd stay away from this one. This guy has some MAJOR communication issues, and doesn't understand the value of good service. Not to mention, he can't see the value of repeat business! PROCEED AT YOUR OWN RISK, YOU HAVE BEEN WARNED!

I have been using Candice & Co for 5 years now and they never disappoint! I've had my wedding ring…read moresized multiple times by them, and have made a ton of purchases along the way. Support local!

Over the years, we have used Candi for a number of concerns from purchase, to repair, insurance…read moreappraisals, and just asking a question and never once were we disappointed. So I when in on a wing and a prayer on a men's white gold Tiger Eye ring from the early 20th century given to my Father in 1920's. Well in a minute or so I had a startling answer, the ring itself was of some significant value but the stone no so. However, she provided a wealth of information and at no charge. The ring is now going from myself to our son. As noted, we have been here since the mid-70's and once she opened her emporium, she is the go to.

I came to Visalia Jewelry & Loan to turn in some silver coins. I was lucky to get to work with Jose…read moreon this transaction. Jose provided exceptional service. He was patient and thorough and explained the process in an expeditious manner. Overall, I am very pleased with the outcome. The price given for this trade was very fair and unexpected. I would definitely recommend Visalia J &L for your precious metal transactions. I understand that they also sell and deal in used luxury goods such as handbags, wallets and jewelry.

Very friendly, the staff are respectful and professional.. will definitely be back in the near…read morefuture.

Great service with best jewelry in town!!! Manager and…read morestaff was very helpful and friendly

TLDR: the ring is gorgeous, the price was unbelievable, and the service was my absolute favorite…read morepart of the process. something that i didn't necessarily fully realize when shopping for an engagement ring is: you only do this once. since i haven't purchased an engagement ring before, i had a ton of questions for each jeweler i visited. many dismiss your questions, or take the question in a different direction based on what they want you to purchase, that's not the case with any of the employees at Jalisco. the first time i visited, i sat with the girls and asked questions for over an hour with my girlfriend. the next time i came, we found what turned out to be "the one", and when Gaby noticed that my girlfriend liked the ring, she found a way to slyly make a plan to get me back so we could talk prices and timeline. when i came back, Gaby told me everything up front, nothing hidden, let me take my time, and offered me exactly what i told her i was looking for (which is rare when you are searching for a ring). most people hide what you're looking for until the last moment, when you feel like you have to settle for something else, then they price gouge you for having what you want. when i picked the ring up, Gaby delivered the exact same service and flexibility she had before, and even gave me a nice engagement-warming gift :) i couldn't be more happy with the ring, and neither could my fiance. the diamond is so beautiful and exactly what was promised, and the jeweler did an impeccable job with the band and setting. i studied the ring for about 30 minutes when i first got home with it, and couldn't find a single flaw. i will continue to come back to these folks because of the simple, but impressive fact that they are the one of two honest businesses in the jewelry industry i had the pleasure of meeting. prior to finding Gaby's help, i attended over 30 different appointments between the valley and bay area in CA. thanks again team :)

I called this place to get the pricing on some stuff. The guy over the phone was extremely honest…read moreand helpful and guided me to the right direction so i can get the good value for my item. He sent me to the place that is known as his competitor, whereas he could have made some bucks out this deal. I will highly recommend this place if you need the honest business person. In future it will be my first option for jewelry related transacation.

FIRST TIME In this business I WAS APPALLED... BRIAN was…read moreextremely RUDE. I was in there at the suggestion of the Visalia Police Department to go to the pawn shops and give them the case and description of the jewelry stolen and the officer that took the report. THIS WAS THE ONLY SHOP that was rude. Didn't take the information or the officers name. I feel I am owed an apology. Go to Visalia Jewelry and Loan on Mooney Blvd. Very professional and friendly people. They took a report on a form they have for stolen property along with taking a description of the items and my information. If those items come in, they will call the police department and the police will notify you. So BRIAN what is so hard about that. Makes me wonder.

This is an amazing jewelry shop, the owners are great people, they're very funny and kind, and…read moretheir jewelry is definitely affordable. They also have cool jewelry like Hello Kitty and labubu earrings. 10/10 would definitely recommend.

Great customer service! Fix my chain the same day !!…read more They sure know what there doing !!